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  1. www.cpsi.ahrq.gov/teamstepps/officebasedcare/handouts/teamperceptions.html
    December 01, 2015 - Questionnaire (T-TPQ) TeamSTEPPS® for Office-Based Care Instructions:   Please respond to the questions … When communicating with patients, staff allow enough time for questions.           32.
  2. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
    February 10, 2011 - Please tell us what you want and need, ask questions, and share any concerns you have about your health … Please feel free to write notes, questions, or concerns on the white board. Here is the pen.” … React positively when people ask questions, volunteer information, share concerns, or want to take part … “What questions do you have?” Try to see the experience through the patient’s and family’s eyes. … This can lead to questions, concerns, or anxieties.
  3. www.cpsi.ahrq.gov/teamstepps-program/curriculum/communication/tools/handoff.html
    May 01, 2023 - Opportunity to ask questions and review: Handoffs are a good time to have a new pair of eyes evaluate … They should also allow questions that may allow the receiver to clarify key information or to call attention … off-going resident then gives the receiving resident an opportunity to repeat the plan back and ask any questions … Afterwards, consider how you would answer these questions: What went well in the handoff in this video … received would have further confirmed that the receiver had the needed information and did not have any questions
  4. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_1_BSR_Broch_508.pdf
    May 23, 2013 - Let us know if you have any questions. We are partners in your care. … This gives you a chance to meet the nurse taking over your care, ask questions, and share important … • Encourage you to ask questions and share your concerns. … If you have questions or concerns, nurse bedside shift report is the perfect time to raise them. … • Ask questions if something is confusing.
  5. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-prelim-phase-one.pdf
    October 29, 2018 - Measures • Yes they are very good, but not all the time are they nice at the front, they answer our questions
  6. CAHPS (doc file)

    www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl_pcmh_items_cg-cahps-child-survey_2358-2a.docx
    March 11, 2016 - include them only if your sample design is likely to yield a sufficient number of responses to those questionsQuestions Placement and Other Instructions PCMH1. … Please answer these questions about the provider named in Question 1 of this survey.
  7. www.cpsi.ahrq.gov/health-literacy/improve/precautions/tool21.html
    February 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services Health Literacy Video: Questions … Plain Language Words Use the Teach-Back Method: Tool 5 The Teach-Back Method Poster Teach-Back Questions … Welcome Patients: Tool 13 Navigating the Health Care System Sample of Simple Map Encourage Questions … : Tool 17 Patient Portal Feedback Form Suggestion Box Poster Health Literacy Patient Feedback Questions … about this tool from the Health Literacy Patient Feedback Questions
  8. www.cpsi.ahrq.gov/health-literacy/improve/precautions/toolkit.html
    February 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services Health Literacy Video: Questions … Plain Language Words Use the Teach-Back Method: Tool 5 The Teach-Back Method Poster Teach-Back Questions … Welcome Patients: Tool 13 Navigating the Health Care System Sample of Simple Map Encourage Questions … : Tool 17 Patient Portal Feedback Form Suggestion Box Poster Health Literacy Patient Feedback Questions … #12     Welcome Patients:: Tool #13 Tools to Improve Self-Management and Empowerment     Encourage Questions
  9. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-disclosure-checklist.pdf
    April 01, 2016 - ■ Designate an organizational contact person the patient and family can reach with questions or concerns … ■ Anticipate likely questions from the patient/family. 2 – Disclosure Checklist ■ Rehearse (in … ■ Ask if there are any final questions and provide responses; if unable to answer, promise to follow … ■ Give direct answers to the patient’s questions. … – If you do not know the answer to the patient’s questions, state this directly and explain your plan
  10. www.cpsi.ahrq.gov/sops/databases/asc/databases/submission.html
    October 01, 2023 - Ambulatory Surgery Center Survey Database will receive: Access to free technical assistance  to answer any questions … Changes can only be made to the background questions at the end of the survey. … the core survey—they should only be added toward the end of the survey, right before the background questions … The core does not include background questions at the end of the survey.
  11. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/staff-survey-6mon-post-intervention-sw.pdf
    April 03, 2017 - You may choose to not to answer certain questions, if desired. … If you have questions, you can call Perry Dickinson, MD at 303-724-9746. … You can call and ask questions at any time. … You may have questions about your rights as someone in this study. … If you have questions, you can call the COMIRB ( the responsible Institutional Review Board).
  12. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.pdf
    March 09, 2007 - . 1 Conventions Used in This Document ................................... 1 Introductory Script and Questions … • All questions should include a “REFUSED” (“REF”) response option, which can be on the interviewer … If you agree to take part, we would ask you some questions about your satisfaction with your nursing … You can skip over any questions you don’t want to answer and you can stop participating at any time. … Do you have any questions before we start?
  13. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/preparing_questionnaire_cg30.pdf
    September 01, 2015 - ...................................................................... 1 Incorporating Supplemental Questions … the questionnaire Incorporating Supplemental Questions Like most CAHPS surveys, the Clinician & … • Core items are questions that are included in every questionnaire to ensure standardization and … For example, medical groups may want to incorporate questions from the CAHPS Survey for Accountable … 1 Yes 2 No → If No, go to #11 Same questions when added to the core survey: 8.
  14. www.cpsi.ahrq.gov/ncepcr/tools/assessments/health-ap10.html
    December 01, 2020 - Case Study Appendix 3:  Health Assessments for Adults Appendix 4:  Adult Health Assessment Sample Questions … A health assessment is a set of questions, answered by patients, that asks about personal behaviors, … Health assessment questions may be asked about patients of all ages, including children and adolescents … Some common health assessment questions ask about: Tobacco use. Stress. Healthy eating.
  15. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_1_BSR_Broch_508.docx
    February 24, 2011 - Let us know if you have any questions. We are partners in your care. … This gives you a chance to meet the nurse taking over your care, ask questions, and share important information … Encourage you to ask questions and share your concerns. … If you have questions or concerns, nurse bedside shift report is the perfect time to raise them. … Ask questions if something is confusing.
  16. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/health-literacy-cg-cahps-adult-spanish-2357-3b.docx
    December 20, 2017 - include them only if your sample design is likely to yield a sufficient number of responses to those questionsQuestions Placement and Other Instructions C-HL1.
  17. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
    December 01, 2020 - Users may customize this instrument by adding questions. … 1 Yes 2 No → If No, go to #28 on page 5 The questions in this survey will refer to the provider … As you answer these questions, please think of the in-person, phone, and video visits your child had … Mark one or more 1 Read the questions to me 2 Wrote down the answers I gave 3 Answered the questions … for me 4 Translated the questions into my language 5 Helped in some other way Thank you.
  18. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops-items-composites.pdf
    February 16, 2021 - o Questions added only at the end of the survey after Section G, before the demographic questions in … Note: Negatively worded questions should be reverse coded when calculating percent “positive” response … Staff are afraid to ask questions when something does not seem right. (negatively worded) 8. … (negatively worded) Note: Negatively worded questions should be reverse coded when calculating percent … Note: Negatively worded questions should be reverse coded when calculating percent “positive” response
  19. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-english-cg-3-1-2351a.pdf
    December 01, 2020 - Users may customize this instrument by adding questions. … 1 Yes 2 No → If No, go to #23 on page 4 The questions in this survey will refer to the provider … As you answer these questions, please think of the in-person, phone, and video visits you had with … Mark one or more. 1 Read the questions to me 2 Wrote down the answers I gave 3 Answered the questions … for me 4 Translated the questions into my language 5 Helped in some other way Thank you.
  20. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module8.pptx
    March 07, 2019 - These will help shape your implementation plan in addition to providing content, discussion questions … Consider how you would answer the following questions: What are some of the issues that can occur if … After you watch the video, however, consider the following questions. … Asking questions could get to the reason CUS is not being used. … from the Video How would you answer these questions?

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