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  1. www.cahps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
    April 01, 2023 - Doc Talk Cards) Another tactic is to encourage patients to write down questions they wish to ask their … Typically, patients are asked to generate two to five questions about their medical problems or their … The cards are often designed to prompt patients for questions by listing topic areas such as symptoms … These questions can be attached to the patient's chart for the physician's review. … Examples include the following: Questions To Ask Your Doctor . September 2012.
  2. www.cahps.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-pcmh-items-cg-survey30-adult.html
    December 01, 2018 - include them only if your sample design is likely to yield a sufficient number of responses to those questionsQuestions Placement and Other Instructions PCMH1. … Please answer these questions about the provider named in Question 1 of this survey.
  3. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-closing-slides.pdf
    December 14, 2021 - An Update on the CAHPS Patient Narrative Item Sets - Closing QUESTIONS AND ANSWERS 29 How to Ask … opens ► Make sure “All Panelists” is selected 30 CAHPS Updates Sign up for email updates 31 Questions
  4. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.pdf
    May 22, 2013 - Use the space to write additional questions or answers to your questions. … • Ask questions again until you understand the answers. … You may have other questions or concerns that are not in this checklist. … • Who do I call if I have questions or problems when I get home? …  My doctors or nurses answered questions that are important to me and my family.
  5. www.cahps.ahrq.gov/talkingquality/resources/cognitive/index.html
    September 01, 2019 - The method was originally developed as a tool for selecting and refining survey questions and response … The questions should be designed to reveal differences between what you, the sponsor, think the materials … Asking Questions: The interviewer asks direct questions to learn how respondents interpret what they're … It is important for questions to be open-ended and not leading. … Checking on Comprehension While it’s tempting to gauge comprehension by asking direct questions about
  6. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.docx
    June 20, 2011 - This booklet has a checklist, questions to ask your doctor or nurse, and space to write. … Use the space to write additional questions or answers to your questions. … Ask questions again until you understand the answers. … You may have other questions or concerns that are not in this checklist. … Who do I call if I have questions or problems when I get home?
  7. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-intro.pdf
    January 01, 2017 - A structured series of 5 open-ended questions that: • Prompts survey respondents to tell a clear and … about their experience with a provider and his/her office staff • Complements the closed-ended survey questions … • I use open-ended questions administered on their own (e.g., via comment cards or a stand-alone
  8. www.cahps.ahrq.gov/health-literacy/improve/precautions/tool16.html
    February 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services Health Literacy Video: Questions … Welcome Patients: Tool 13 Navigating the Health Care System Sample of Simple Map Encourage Questions … : Tool 17 Patient Portal Feedback Form Suggestion Box Poster Health Literacy Patient Feedback Questions … Encourage patients to talk with their pharmacist if they have questions or concerns about what they received … about this tool from the Health Literacy Patient Feedback Questions
  9. www.cahps.ahrq.gov/diagnostic-safety/tools/index.html
    March 01, 2024 - Questions Are the Answer : Asking questions about a diagnosis or other aspects of care is a step that … One of the best ways to communicate with your doctor and health care team is by asking questions. … Because time is limited during medical appointments, you will feel less rushed if you prepare your questions … These AHRQ resources demonstrate how asking questions can improve care with tips on how to communicate
  10. www.cahps.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-practice-assessments.pdf
    May 17, 2021 -  Avoid double negatives and "double-barreled" or compound questions. …  Make sure the wording of questions doesn't suggest a "right" answer. …  Use "open-ended" questions to gather detailed feedback. …  Make sure questions fit the language and reading level of the respondents. …  Did the respondent understand the questions? Modify items based on pilot. Step 6.
  11. www.cahps.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-pcmh-items-cg-survey30-child.html
    August 01, 2021 - include them only if your sample design is likely to yield a sufficient number of responses to those questionsQuestions and Response Options Placement and Other Instructions PCMH1. … Please answer these questions about the provider named in Question 1 of this survey.
  12. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-closing.pdf
    January 01, 2017 - • Contact us with any questions. 55 http://www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance … about_patient_narratives_elicitation_protocol_cg30_2315.pdf mailto:cahps1@westat.com www.ahrq.gov/cahps Questions … www.ahrq.gov/cahps/ 56 mailto:cahps1@westat.com http://www.ahrq.gov/cahps/ To Ask a Question Wrap-Up Questions
  13. www.cahps.ahrq.gov/talkingquality/assess/what-you-evaluate/process.html
    November 01, 2018 - It is designed to help you learn and improve by answering a number of important questions. … Questions About the Planning Process How well did your original plan work out? … Questions About the Development of the Report What did you learn about your audience? … Questions About the Distribution and Promotion of Your Report If you did a print report, did your distribution … You might want to undertake a formative evaluation to address these questions: Is your plan being carried
  14. TO (doc file)

    www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d7_combo_implementationmeasurement.docx
    January 01, 2016 - In the example below, each of the four best practices is captured by a number of questions that would … Follow Protocol for Insertion: questions A3, A4, A5, A9, A10, A11 Site Selection: question A8 Maximal … Barrier Precautions and Skin Preparation: questions A6, A7 Daily Monitoring and Assessment: question … The procedure is not started until all questions or concerns are resolved.”
  15. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rybowski.pdf
    January 01, 2017 - frame for the survey • To facilitate linking of narrative responses to responses to closed-ended questions … Incorporating Items Into the Survey • Core Items + Supplemental Items = CAHPS Survey • Place narrative questions … eliminate any information that is potentially identifiable • Suggested insert: Our survey includes some questions … of responses: Depends on sampling method • Acknowledging CAHPS 40 www.ahrq.gov/cahps Research Questions … Emails Vendors’ Role in Managing Content Administering the Elicitation Protocol on Its Own Research Questions
  16. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-english-557a.pdf
    November 28, 2016 - include them only if your sample design is likely to yield a sufficient number of responses to those questions … Items Population: Adult 11/4/2016 Page 2 Document No. 557a www.ahrq.gov/cahps Topic: Access Questions … Adult 11/4/2016 Page 3 Document No. 557a www.ahrq.gov/cahps Topic: Information from Providers Questions … Adult 11/4/2016 Page 4 Document No. 557a www.ahrq.gov/cahps Topic: Shared Decision Making Questions … 3 No After SDM4 CAHPS® Cancer Care Survey Supplemental Items Population: Adult Page 5 Questions
  17. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl-access_items_cg-cahps-adult-survey_2357-1a.docx
    March 11, 2016 - include them only if your sample design is likely to yield a sufficient number of responses to those questionsQuestions Placement and Other Instructions AC1.
  18. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
    April 24, 2018 - ........................................................................... 2 Questions in the CAHPS … • The structure and flow of the questions. … • How these questions were developed. … The CAHPS team strongly recommends against reordering the questions or selecting a subset of the questions … The questions in the Adult version of the Elicitation Protocol are listed below.
  19. www.cahps.ahrq.gov/hai/cusp/clabsi-neonatal/nclabsi3.html
    January 01, 2013 - The NCLABSI tool was tailored to the neonatal project and contained 18 questions categorized into 3 sections … : 7 questions in Knowledge/Skills, 6 questions in Attitudes/Beliefs and 5 questions in the Resource section … Six of the 18 questions were negatively worded. 
  20. www.cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3.html
    August 01, 2022 - The agenda may include a participant welcome, review of goals of the session, introductions, questions … To produce more consistently useful results, the facilitator should use structured interview questions … Go to Appendix B for Gap Analysis Structured Interview Questions. … A coding system can be used to tally the responses to the questions. … Questions can then be ranked from lowest to highest.

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