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  1. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module4/putoolkit_module4_tools.docx
    January 01, 1995 - Questions 1, 3, 15, 29, 33, and 40 have been modified from the original to make it more specific to hospital … Note that some questions may need to be modified for your hospital. … Is there a designated clinical expert available at the facility to answer questions from all staff about
  2. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_slides_fallprev.pptx
    August 24, 2017 - Maximize the possibility of successful implementation by addressing these questions: How can you set … Implementation Team Within 12 weeks from initiative start Decide which scale or questions will be used … Implementation Team Within 12 weeks from initiative start Decide which scale or questions will be used
  3. www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6u.html
    June 01, 2014 - coordination: 1B5 Development and Testing: The instrument was pilot tested via 3 approaches: (1) questions … It takes 15-18 minutes to administer and provides a high-level summary of questions asked in the survey … PHDS. 2 Link to Outcomes or Health System Characteristics: Parents who received answers to their questions … Section 6 of the instrument has three separate sections with overlapping questions based upon the age … to links to educational resources and receive a customized feedback report that provides guidance on questions
  4. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2013_hp-chartbook.pdf
    January 01, 2013 - Questions or comments regarding this Chartbook or any aspect of the CAHPS Health Plan Survey Database … For questions and composites based on 4-point response scales (i.e., "always", "usually", "sometimes … Experiences with Their Health Plans and Medical Care Getting Needed Care Combines responses from two questions … with Their Health Plans and Medical Care How Well Doctors Communicate Combines responses from four questions … Plans and Medical Care Health Plan Information and Customer Service Combines responses from two questions
  5. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module6/igmutualsupp.pdf
    February 19, 2014 - for the patient even when your viewpoint is unpopular, is in opposition to another person's view, or questions … Clara, an experienced pharmacy technician, questions the drug dosage. Dr. … Types of disruptive behavior include condescending language or voice intonation, impatience with questions … , reluctance or refusal to answer questions or telephone calls, strong verbal abuse or threatening … Answer the questions related to Mutual Support as you consider your own teamwork issue.
  6. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/implementation-guide-making-informed-consent-informed-choice.pdf
    January 01, 2017 - ■ If you decide to take this survey, you can stop answering the questions at any time. … Did that person encourage you to ask questions? 1 r Yes 2 r No 15. … After the discussion, did you have any questions that were not answered? … Why were your questions not answered? … ■ If you decide to take this survey, you can stop answering the questions at any time.
  7. www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6q.html
    June 01, 2014 - Format/Data Source: Structured interview protocol consisting of 53 questions covering 7 different domains … All questions are nearly identical except for minor wording changes related to the setting. … version has one additional question (D29b) not found in the other versions, and thus has a total of 54 questions
  8. www.cahps.ahrq.gov/policymakers/chipra/cpcf-form9.html
    December 01, 2013 - Table IX-1 shows the questions (in columns) about the measure"s use at different levels of aggregation … Questions about the measure's use at different levels of aggregation for quality reporting Level of Aggregation
  9. www.cahps.ahrq.gov/professionals/clinicians-providers/resources/rice/ceproj.html
    October 01, 2014 - The dossier analysis will then address questions including: Are submitted dossiers complete? … Their report will include questions to address and suggestions for process improvements in a future,
  10. www.cahps.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/implementation-guides/implementation-guide1/impguide1step3.html
    March 01, 2019 - Instead of asking open-ended questions or issuing broad requests for stakeholders to complete tasks, … try approaching busy individuals by asking focused questions or requesting assistance with a task that … Every time we ask [the] coalition for input, it’s three specific questions that are asked within a matrix … For this task, ask the following questions: What is motivating the stakeholders to be a part of this … Ask yourself the following questions: How long do you need to maintain your stakeholder group?
  11. www.cahps.ahrq.gov/cpi/about/otherwebsites/innovations.ahrq.gov/index.html
    March 01, 2021 - You may also set up an account to track questions or receive updates with the My Inquiries feature.
  12. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-toolkit.pdf
    December 01, 2017 - that they did know why a test was ordered, the care teams observed that patients started asking more questions … • Identify the questions with the highest proportion of ‘no’ responses. … • While mapping, if ideas come up for fixes or there are questions that can't be answered, have the … _______________________________________________________________________________________ If I have questions … MA calling patients in their languages permits the patients to ask medical questions.
  13. www.cahps.ahrq.gov/talkingquality/translate/labels/describe-source.html
    November 01, 2018 - Basic Strategy: Keep It Simple Your goal should be to address only the most fundamental questions that
  14. www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6p.html
    June 01, 2014 - Questions cover two main factors: (1) structure of health care delivery (11 items) and (2) interpersonal … For those interested, the 2006 version of the CMAT includes additional leadership diagnostic survey questions … and open ended questions for each of the 10 success characteristics. … gynecologic services or enrolled patients in a women's clinic. 5 Logic Model/Conceptual Framework: Survey questions
  15. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module2/putoolkit_module2_tools.docx
    February 16, 2011 - Continue asking questions that are important in learning more about this process. 2D: Assessing Pressure … For certain questions, you may want to consult with appropriate staff in your organization. … For certain questions, you may want to consult with appropriate staff in your organization. … For certain questions, you may want to consult with appropriate staff in your organization.
  16. Slide 1 (ppt file)

    www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/mccannon/mccannon.ppt
    February 17, 2011 - February 17, 2011 * Ground to Cover The Spread Problem A Possible Solution (Framework) Open Questions … They tend to address six key questions: How do you get people to care (and care enough to take action
  17. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf
    January 01, 2022 - The HEDIS designation refers to supplemental questions added to the survey as part of the Healthcare … Questions or comments regarding this Chartbook or the CAHPS Health Plan Survey Database may be directed … measures, the individual question items that compose each composite measure, the four ratings, HEDIS questions … Family Centered Care: Getting Needed Information In the last 6 months, how often did you have your questions … • Step 2 –Calculate the average proportion responding to each category across the questions in the
  18. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/assessment.docx
    May 01, 2017 - and nonclinical) How to complete this form: Provide as much detail as possible when answering the two questions
  19. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
    January 01, 2014 - The survey included more detailed and open-ended questions about what “helpfulness” means to a patient … The goal is for every provider who comes to Dean Clinic to be able to answer these questions: • What … The survey includes three open-ended questions at the end to collect patient comments. … Questions? Contact the free CAHPS Help Line at 1-800-492-9261 or cahps1@westat.com.
  20. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2015_hp-chartbook.pdf
    January 01, 2015 - Questions or comments regarding this Chartbook or any aspect of the CAHPS Health Plan Survey Database … version, changes to individual question items were very minor, and there were no changes in the rating questions … For questions and composites based on 4-point response scales (i.e., "always", "usually", "sometimes … With Their Health Plans and Medical Care How Well Doctors Communicate Combines responses from four questions … Plans and Medical Care Health Plan Information and Customer Service Combines responses from two questions

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