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  1. www.cahps.ahrq.gov/cahps/news-and-events/podcasts/cahps-surveys-podcast.html
    March 01, 2016 - Do patients' expectations affect how they respond to CAHPS survey questions about their providers? … Dale Shaller: Well Rebecca, do patients really have the expertise that they need to answer questions … to their needs, whether they received understandable information, and got timely answers to medical questions … And we're learning that the design and wording of the questions appear to matter more than the number … of questions.
  2. www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-0238-technicalspecs.pdf
    October 01, 2019 - Reporting of Supplemental CAHPS Data Regarding Availability of Treatment or Counseling Services for Children on Medicaid : Measure Specifications Appendix: Measure Specification Reporting of Supplemental CAHPS Data Regarding Availability of Treatment or Counseling Services for Children on Medicaid D…
  3. www.cahps.ahrq.gov/news/pcworkforce-webinar.html
    April 01, 2024 - presentations in which they describe the primary and secondary data sources used to answer research questions … , speakers will be available to answer attendees’ questions.
  4. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-narrative-elicitation-protocol.pdf
    October 29, 2018 - www.ahrq.gov/cahps CAHPS Narrative Elicitation Protocol • A structured series of 5 open-ended questions … about their experience with a provider and his/her office staff  Complement the closed-ended survey questions
  5. www.cahps.ahrq.gov/sites/default/files/wysiwyg/patient-safety/rev-reportaddendum.pdf
    March 01, 2021 - phone, or with other technologies as appropriate and available to provide emotional support, answer questions … • Clarify any outstanding questions with the inpatient team. … • Perform medication reconciliation, including use of open-ended questions to assess patients’ understanding … and review the care plan with the patient and family to ensure they understand it and address any questions
  6. www.cahps.ahrq.gov/hai/quality/tools/cauti-ltc/tips.html
    March 01, 2017 - Encourage staff to ask questions and share concerns throughout the session. … Should you use the video, start and pause it as needed to address questions. … At the end of the video/presentation, ask staff to review discussion questions or activities and identify
  7. www.cahps.ahrq.gov/sites/default/files/wysiwyg/nhguide/4_TK1_T4-Urinalysis_and_UTIs_Improving_Care_Final_0.docx
    October 01, 2016 - participant Note: Lesson plans are intended to guide discussions in staff meetings and should involve questionsQuestions for Discussion Who is in charge of this facility’s antibiotic stewardship program? … Questions for Discussion What is our usual approach now when we think a resident might have a UTI? … curriculum-tools/teamstepps/instructor/ videos/ts_SBAR_NurseToPhysician/SBAR_NurseToPhysician-400-300.html Questions
  8. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/long-term-care/resources/ontime/fallsprev/ontimefallpxreports-ig.pdf
    November 09, 2017 - ASK: Are there any questions regarding the Falls High-Risk Report? … ASK: Are there any questions regarding the Summary of Falls Risk Factors Report? … Answer any questions regarding the sample graph. … ASK: Are there any questions regarding the Summary of Fall Risk Factors Report? … DO: Address any questions and clarify any issues before closing the session.
  9. www.cahps.ahrq.gov/news/newsroom/case-studies/201415.html
    September 01, 2014 - appointments for discharged patients and calling patients within 48 hours to check on them and to answer questions … It prompts patients to ask questions that they otherwise might not," she explains. … Of the 10 HCAHPS patient experience questions, Euclid Hospital outperformed the national average on seven … questions.
  10. www.cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-items.pdf
    August 01, 2019 - mailto:SafetyCultureSurveys@westat.com Note: Negatively worded questions should be reverse coded when … Reliability of this composite measure—Cronbach’s alpha (4 items) = .83 Note: Negatively worded questions … In this unit, staff are afraid to ask questions when something does not seem right. … Note: Negatively worded questions should be reverse coded when calculating percent “positive” response
  11. www.cahps.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/index.html
    February 01, 2020 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  12. www.cahps.ahrq.gov/talkingquality/translate/scores/scoring.html
    June 01, 2016 - The CAHPS Clinician & Group Survey, for example, has many questions whose response options are “always … These questions are framed so that “always” is the most desirable response. … categories is equal (e.g., years of education), which is not necessarily true for responses to survey questions
  13. www.cahps.ahrq.gov/cahps/about-cahps/index.html
    April 01, 2024 - FAQs— Frequently Asked Questions (FAQs) offers answers to dozens of questions about the CAHPS program … Contact information— Contact CAHPS with questions or comments about the CAHPS surveys or the CAHPS Database
  14. www.cahps.ahrq.gov/funding/training-grants/summary.html
    July 01, 2021 - Research Questions and Standards of Scientific Evidence. … To ask meaningful questions and evaluate the usefulness of scientific evidence and insights. … outcomes and quality by conducting research that matters to health systems and that answers health system questions
  15. www.cahps.ahrq.gov/policymakers/chipra/demoeval/demostates/nm.html
    March 01, 2019 - CHIPRA quality demonstration projects on this page: Overview New Mexico's Objectives Evaluation Questions … Top of Page   Evaluation Questions The national evaluation team will be gathering information from … New Mexico to address a wide range of questions about the implementation and outcomes of its efforts
  16. www.cahps.ahrq.gov/policymakers/chipra/demoeval/demostates/co.html
    March 01, 2019 - CHIPRA quality demonstration projects on this page: Overview Colorado's Objectives Evaluation Questions … Top of Page   Evaluation Questions The national evaluation team will be gathering information … from Colorado to address a wide range of questions about the implementation and outcomes of its efforts
  17. www.cahps.ahrq.gov/health-literacy/professional-training/shared-decision/webinars/index.html
    September 01, 2020 - Questions and Answers . … Questions and Answers . Presenters/Topics: Robert Volk, Ph.D. … Questions and Answers . Presenters/Topics: David Arterburn, M.D., M.P.H.
  18. www.cahps.ahrq.gov/antibiotic-use/acute-care/four-moments/index.html
    November 01, 2019 - Four Moments Questions Moment 1: Does my patient have an infection that requires antibiotics? … These questions should be asked every day that a patient is on antibiotics. … This can occur as early as after the first day the patient is on antibiotics; thus, the Moment 3 questions
  19. www.cahps.ahrq.gov/sites/default/files/publications/files/clabsineonatal.pdf
    October 01, 2012 - The NCLABSI tool was tailored to the neonatal project and contained 18 questions categorized into 3 … sections: 7 questions in Knowledge/Skills, 7 6 questions in Attitudes/Beliefs and 5 questions … Six of the 18 questions were negatively worded. 8 RESULTS Participation A total … Within the Knowledge/Skills section all questions have shown improvement over time. … The highest scoring questions in each of the categories can be found in Table 6. Table 6.
  20. www.cahps.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-from-defects-slides.html
    July 01, 2023 - Slide 16: Learning From Defects: Four Questions Image: Four text blocks list the Four Questions. … Summarize and Share Findings Create a one-page summary answering the four Learning From Defects questions

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