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  1. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl_pcmh-items_cg-cahps-adult-survey_2357-2a.docx
    March 11, 2016 - include them only if your sample design is likely to yield a sufficient number of responses to those questionsQuestions Placement and Other Instructions PCMH1. … Please answer these questions about the provider named in Question 1 of this survey.
  2. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl-access_items_cg-cahps-child-survey_2358-1a.docx
    March 11, 2016 - include them only if your sample design is likely to yield a sufficient number of responses to those questionsQuestions Placement and Other Instructions AC1.
  3. www.cahps.ahrq.gov/ncepcr/tools/obesity/obpcp3.html
    May 01, 2014 - Open-Ended Questions. … These questions get the conversation focused on "change." … Table 3 provides examples of these types of questions. Table 3. … Two Types of MI Questions That Support Change Talk Questions requiring answers that are disadvantages … Questions that require answers that focus on the advantages of change.
  4. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-intro.pdf
    April 18, 2019 - ► Use Q&A feature to ask for help 4 Using the Webcast Console to Submit Questions • Question … Using the Webcast Console to Submit Questions
  5. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
    February 10, 2011 - Please tell us what you want and need, ask questions, and share any concerns you have about your health … Please feel free to write notes, questions, or concerns on the white board. Here is the pen.” … React positively when people ask questions, volunteer information, share concerns, or want to take part … “What questions do you have?” Try to see the experience through the patient’s and family’s eyes. … This can lead to questions, concerns, or anxieties.
  6. www.cahps.ahrq.gov/teamstepps-program/curriculum/communication/tools/handoff.html
    May 01, 2023 - Opportunity to ask questions and review: Handoffs are a good time to have a new pair of eyes evaluate … They should also allow questions that may allow the receiver to clarify key information or to call attention … off-going resident then gives the receiving resident an opportunity to repeat the plan back and ask any questions … Afterwards, consider how you would answer these questions: What went well in the handoff in this video … received would have further confirmed that the receiver had the needed information and did not have any questions
  7. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-prelim-phase-one.pdf
    October 29, 2018 - Measures • Yes they are very good, but not all the time are they nice at the front, they answer our questions
  8. CAHPS (doc file)

    www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl_pcmh_items_cg-cahps-child-survey_2358-2a.docx
    March 11, 2016 - include them only if your sample design is likely to yield a sufficient number of responses to those questionsQuestions Placement and Other Instructions PCMH1. … Please answer these questions about the provider named in Question 1 of this survey.
  9. www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/chipra-medical-home-academyhealth.pdf
    December 12, 2015 - Research Questions 1. … Questions? … Patient-Centered Medical Home (PCMH) Pediatric PCMH Learning Collaborative Research Goal Research Questions … PMCA Category Longitudinal Analysis Results (Question 2) Key Conclusions Caveats and Limitations Questions
  10. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-analysis-program-intro-slides.pdf
    November 19, 2020 - ► Use Q&A feature to ask for help 2 How to Ask Questions • Question and Answer ► Select Q&A ► Type
  11. www.cahps.ahrq.gov/talkingquality/explain/support/provide-access.html
    January 01, 2023 - critical resource you may be able to provide is access to an informed individual who can answer users' questions … Make sure they know where to get information on related questions and concerns that consumers may raise … include: Providing a call-in number or email address where intermediaries can get answers to specific questions
  12. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-disclosure-checklist.pdf
    April 01, 2016 - ■ Designate an organizational contact person the patient and family can reach with questions or concerns … ■ Anticipate likely questions from the patient/family. 2 – Disclosure Checklist ■ Rehearse (in … ■ Ask if there are any final questions and provide responses; if unable to answer, promise to follow … ■ Give direct answers to the patient’s questions. … – If you do not know the answer to the patient’s questions, state this directly and explain your plan
  13. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-infographic-v7.pdf
    June 01, 2021 - to Coordinate Patient Care Helpful, Courteous, and Respectful Office Staff The five open-ended questions … What You Gain from These Questions CAHPS Clinician & Group Composite Measures ++ Actionable … CAHPS and Comments: How Closed-Ended Survey Questions and Narrative Accounts Interact in the Assessment
  14. www.cahps.ahrq.gov/sops/databases/pharmacy/submission.html
    November 01, 2023 - Community Pharmacy Survey Database will receive: Access to free technical assistance  to answer any questions … Changes can only be made to the background questions at the end of the survey. … the core survey—they should only be added toward the end of the survey, right before the background questions … The core does not include background questions at the end of the survey.
  15. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.pdf
    March 09, 2007 - . 1 Conventions Used in This Document ................................... 1 Introductory Script and Questions … • All questions should include a “REFUSED” (“REF”) response option, which can be on the interviewer … If you agree to take part, we would ask you some questions about your satisfaction with your nursing … You can skip over any questions you don’t want to answer and you can stop participating at any time. … Do you have any questions before we start?
  16. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/preparing_questionnaire_cg30.pdf
    September 01, 2015 - ...................................................................... 1 Incorporating Supplemental Questions … the questionnaire Incorporating Supplemental Questions Like most CAHPS surveys, the Clinician & … • Core items are questions that are included in every questionnaire to ensure standardization and … For example, medical groups may want to incorporate questions from the CAHPS Survey for Accountable … 1 Yes 2 No → If No, go to #11 Same questions when added to the core survey: 8.
  17. www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_1_BSR_Broch_508.docx
    February 24, 2011 - Let us know if you have any questions. We are partners in your care. … This gives you a chance to meet the nurse taking over your care, ask questions, and share important information … Encourage you to ask questions and share your concerns. … If you have questions or concerns, nurse bedside shift report is the perfect time to raise them. … Ask questions if something is confusing.
  18. www.cahps.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/highlight02.html
    May 01, 2013 - ; short versions-10 questions Time required is less than 2 hours for full version; less than 1 hour … Two questions fall under the domain of Data Management, which was not included in the MHI-SV but has … The standardized total score adds the scores across all questions on the MHI-RSF and assigns a value … [12] The MHI-RSF includes 14 questions, each with a maximum score of 8 points, for a maximum total … [13] The overall score is the average of the scores on a scale of 1-8 for all 14 questions.
  19. www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-238-fullreport.pdf
    October 01, 2019 - This is not in the core CAHPS survey; rather, it is part of an array of supplemental questions that … The core survey and any additional questions chosen by a State are mailed to parents of children younger … Questions regarding availability of treatment or counseling care have been included in multiple versions … in their surveys, whether from earlier supplements or from questions crafted by the States themselves … Validity of CAHPS Questions CAHPS is a well-established tool for obtaining patient reports of their
  20. www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
    December 01, 2020 - Users may customize this instrument by adding questions. … 1 Yes 2 No → If No, go to #28 on page 5 The questions in this survey will refer to the provider … As you answer these questions, please think of the in-person, phone, and video visits your child had … Mark one or more 1 Read the questions to me 2 Wrote down the answers I gave 3 Answered the questions … for me 4 Translated the questions into my language 5 Helped in some other way Thank you.

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