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81. Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Closing (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-closing.pdf
    June 02, 2025 - Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Closing Questions & Answers 45 Using … the Webcast Console to Submit Questions • Question and Answer ► Select Q&A ► Type question in the … Panelists” is selected 46 Type Question Here CAHPS Updates Sign up for email updates 47 Questions … Please complete the webcast evaluation Questions & Answers Using the Webcast Console to Submit Questions … CAHPS Updates Questions or Comments?

82. PowerPoint Presentation
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/beprepared-slides-final508.pptx
    June 02, 2025 - Be ready Ask questions Speak up What they want to talk about Their questions Their health goals … In the second section, patients can write down the questions they want to ask. … And again, it will help ensure the patients remember their questions. … They often forget the questions they intended to ask or topics they hoped to discuss. … The Be Prepared strategy can also help prevent “door knob questions.”

83. Be Prepared To Be Engaged (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/beprepared-slides-508.pdf
    June 02, 2025 - Be ready Ask questions Speak up What they want to talk about Their questions Their health goals … This helps set the visit agenda and ensure that patients’ questions are answered. … In the second section, patients can write down the questions they want to ask. … And again, it will help ensure the patients remember their questions. … The Be Prepared strategy can also help prevent “door knob questions.”

84. Gap Analysis for MRSA Prevention (Hospital-Level) (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/167-hospital-level-gap-analysis.pdf
    June 02, 2025 - All questions are required unless indicated by skip logic. … The first few questions are about staffing. Question 1. … The next few questions are about senior leadership. … The next few questions are about microbiology. … The next few questions are about CRE surveillance.

85. CAHPS Clinician & Group Narrative Item Set | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html
    June 01, 2025 - Questions in the Narrative Item Set for the Clinician & Group Survey There are two slightly different … There are six questions in the Adult version and six questions in the Child version. … The third and fourth questions ask respondents to elaborate on what went well or could have been better … These preceding questions encourage patients to reflect on their care experiences, interactions with … The CAHPS team strongly recommends against reordering the questions or selecting a subset of the questions

86. Action Planning for the SOPS Surveys-Closing (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/05-closing-sops-action-planning-tool.pdf
    June 02, 2025 - Action Planning for the SOPS Surveys-Closing Questions & Answers 53 Submitting Questions • Question … Please complete the webcast evaluation https://www.ahrq.gov/sops/index.html Questions & Answers Submitting … Questions

87. Principles Underlying CAHPS Surveys | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/about-cahps/principles/index.html
    January 01, 2020 - CAHPS questions focus on aspects of care for which the patient is the best or only source of information … CAHPS questions are understood and interpreted consistently by a range of consumers. … CAHPS questions ask patients to report on only care they have experienced and/or can observe. … CAHPS questions ask about aspects of healthcare delivery that are important to patients. … CAHPS questions are consistent with existing standards of healthcare delivery.

88. Best Practices for Web-based SOPS Surveys - Closing Slides (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/5-bestpractices-web-sopssurveys-closing.pdf
    June 02, 2025 - Best Practices for Web-based SOPS Surveys - Closing Slides Questions & Answers 57 Submitting Questions … evaluation 59 https://www.ahrq.gov/sops/index.html Best Practices for Web-based SOPS Surveys - Closing Questions … & Answers Submitting Questions Thank you!

89. Ambulatory Surgery Center SOPS: What You Need to Know Webcast (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/closing-slides-46-48.pdf
    June 02, 2025 - Ambulatory Surgery Center SOPS: What You Need to Know Webcast QUESTIONS & ANSWERS 46 https://www.ahrq.gov … /sops Using the Webcast Console to Submit Questions • Question and Answer ► Select Q&A ► Type question … Please complete the webcast evaluation 48 Questions and Answers Using the Webcast Console to Submit … Questions

90. Strategy 2: Communicating to Improve Quality (Tool 2) (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.pdf
    June 02, 2025 - We want you to ask questions, understand the answers, share observations, and be an active partner … have questions about your care in the hospital. … Asking questions is not always easy. Use these suggestions to help: Be prepared. … Keep a notebook in your room and write down questions as you think of them. … Ask questions about your medicines.

91. Job Aid: Facilitator Fundamentals (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-facilitator-fundamentals.pdf
    June 02, 2025 - Primary Care Practice Facilitator Training Series 2 Use the powerful questions technique Asking … Powerful questions are not used to gather information. Steps to the technique: 1. … Assume positive intent of the receiver in your questions. … Use open-ended questions (cannot be answered with a single word or simple yes/no). … o Post questions about resources (and exemplars) on relevant listservs and users’ groups.

92. About the CAHPS Patient Narratives Elicitation Protocol (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
    June 01, 2021 - This short set of open-ended items was designed to supplement the closed- ended questions in the CAHPS … the experiences underlying the responses to the closed-ended survey questions and gain insight into … When administered before the closed-ended questions, the Narrative Item Set functioned in a way that … The next questions ask you to describe the care you get from this provider in your own words. … The latter questions in the sequence provide a substantial share of actionable feedback.

93. Module 1: Overview | Agency for Healthcare Research and Quality
    www.ahrq.gov/hai/cauti-tools/cauti-icu/facil-guide/mod1.html
    February 01, 2023 - Time required: 13 minutes Potential Questions To Ask Before You Begin Ask the most basic of questions … Potential points for discussion or questions from the learner: Does the learner have any questions … these questions. … Go over each of the above questions, one by one. … What does the learner think about these questions?

94. Strategy 4: IDEA Discharge Planning (Tool 2a) (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2a_IDEAL_Checklist_508.pdf
    June 02, 2025 -  My doctors or nurses answered all of my questions. … You may have other questions or concerns that are not in this checklist. … • Ask questions until you understand and get the answers you need. … • Who do I call if I have questions or problems when I get home? … Ask:  My doctors or nurses answered all of my questions.

95. CAHPS 101 (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-06-fry-closing.pdf
    June 02, 2025 - CAHPS 101 Using the Webcast Console to Submit Questions • Question and Answer ► Select Q&A ► Type … accounts/USAHRQ/subscriber/new 37 https://subscriptions.ahrq.gov/accounts/USAHRQ/subscriber/new Questions … www.ahrq.gov/cahps/ 38 mailto: cahps1@westat.com www.ahrq.gov/cahps/ Using the Webcast Console to Submit Questions … CAHPS GovDelivery Listserv Questions or Comments?

96. Developing Invitation Messages that Increase Survey Response Rates - Closing (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-closing.pdf
    June 02, 2025 - Developing Invitation Messages that Increase Survey Response Rates - Closing How to Submit Questions … accounts/USAHRQ/subscriber/new 45 https://subscriptions.ahrq.gov/accounts/USAHRQ/subscriber/new Questions … cahps1@westat.com https://www.ahrq.gov.cahps/ https://www.ahrq.gov/cahps/index.html How to Submit Questions … Sign up for CAHPS Announcements Questions or Comments?

97. Creative Strategies to Improve Patient Care Experience - Part 5 Closing (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-closing.pdf
    June 02, 2025 - Strategies to Improve Patient Care Experience - Part 5 Closing Using the Webcast Console to Submit Questions … accounts/USAHRQ/subscriber/new 41 https://subscriptions.ahrq.gov/accounts/USAHRQ/subscriber/new Questions … www.ahrq.gov/cahps/index.html https://www.ahrq.gov/cahps/index.html Using the Webcast Console to Submit Questions … Sign up for CAHPS Announcements Questions or Comments?

98. Strategy 6H: Tools To Help Patients Communicate Their Needs | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
    April 01, 2023 - Doc Talk Cards) Another tactic is to encourage patients to write down questions they wish to ask their … Typically, patients are asked to generate two to five questions about their medical problems or their … The cards are often designed to prompt patients for questions by listing topic areas such as symptoms … These questions can be attached to the patient's chart for the physician's review. … Examples include the following: Questions To Ask Your Doctor . September 2012.

99. Taking Care of Myself: A Guide for When I Leave the Hospital (pdf file)
    www.ahrq.gov/sites/default/files/publications/files/goinghomeguide.pdf
    April 01, 2010 - I have questions about: My medicines ___________________________________________ My test results __ … I have questions about: My medicines ___________________________________________ My test results __ … I have questions about: My medicines ___________________________________________ My test results __ … I have questions about: My medicines ___________________________________________ My test results __ … I have questions about: My medicines ___________________________________________ My test results __

100. Implementation Guide Appendix J Coaching Tool Instructions and Observation Tool With Coaching Section (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-j.pdf
     June 02, 2025 - After observing the team, answer the checklist use questions, located in this appendix. 3. … The checklist use questions can be used to help guide the discussion. … After observing the team, please answer the following questions about how the checklist was used … After observing the team, please answer the following questions about how the checklist was used. … After observing the team, please answer the following questions about how the checklist was used.