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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150317/excelling_cahps_lessons_medicaid_webinar_transcript.pdf
    January 01, 2016 - And all of these rating questions are on a scale of 0 to 10. … We do have several questions. … And to those of you sending in questions, thank you for those, and we'll get to as many unanswered questions … There are a number of questions that have queued up. … We got to many questions, not all of them.
  2. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/preparing-data-for-analysis.pdf
    May 15, 2017 - However, unless your research questions necessitate combining the responses to two survey versions into … Key items are the survey questions that all respondents should answer, including: • Questions confirming … • The screeners for the questions included in the core composites measures. … Reportable items are the questions included in the composite and rating measures. … • Step 2 –Calculate the average proportion responding to each category across the questions in the
  3. www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/highlight02.html
    May 01, 2013 - ; short versions-10 questions Time required is less than 2 hours for full version; less than 1 hour … Two questions fall under the domain of Data Management, which was not included in the MHI-SV but has … The standardized total score adds the scores across all questions on the MHI-RSF and assigns a value … [12] The MHI-RSF includes 14 questions, each with a maximum score of 8 points, for a maximum total … [13] The overall score is the average of the scores on a scale of 1-8 for all 14 questions.
  4. www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/highlight02.pdf
    September 08, 2015 - from the 25-question MHI (Table 2), including the 10 questions from CMHI’s previously-developed MHI … The final two questions, Communication/Access and Family Involvement, were prioritized by CMHI as … In this analysis, we consider only the 14 questions in the MHI-RSF, even if the practice submitted … These scores average the scores across questions on the entire survey and within each domain.13 On … The overall score is the average of the scores on a scale of 1-8 for all 14 questions.
  5. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-intro.pdf
    April 18, 2019 - ► Use Q&A feature to ask for help 4 Using the Webcast Console to Submit Questions • Question … Using the Webcast Console to Submit Questions
  6. www.ahrq.gov/teamstepps-program/curriculum/communication/tools/handoff.html
    May 01, 2023 - Opportunity to ask questions and review: Handoffs are a good time to have a new pair of eyes evaluate … They should also allow questions that may allow the receiver to clarify key information or to call attention … off-going resident then gives the receiving resident an opportunity to repeat the plan back and ask any questions … Afterwards, consider how you would answer these questions: What went well in the handoff in this … received would have further confirmed that the receiver had the needed information and did not have any questions
  7. www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/maximizing-physician-support-slides.pdf
    January 01, 2022 - feature to dialogue with participants and foster peer-to-peer sharing 3 Chat Function HOW TO ASK QUESTIONS … • Additional outreach activities to promote referrals and participation from these groups 19 Questions … and Comments Questions: In the chat box, please share any questions or comments you have for the panelists … strategies you’re using that are working well  Feedback on Today’s Event: Please respond to the feedback questions
  8. Patient Exit Survey (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/11a-pfe-patient-survey.pdf
    August 01, 2021 - The questions are scored on a scale of 1 (No) to 4 (Yes) and summed across the four questions for a … The survey below includes three questions and takes most patients less than one minute to complete. … Yes No Did the provider urge you to ask questions? … Answer the questions either yes or no.
  9. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pptx
    April 01, 2011 - Ask open-ended questions to elicit the patient and family’s questions and concerns. … “Please ask if you have any questions or tell us any concerns you have.”   … Make sure to ask if they have any other questions or concerns that are not listed. … Do not ask yes or no questions like “Do you understand?” or “Do you have any questions?” … Patient is unable to read, write, or articulate questions or concerns.
  10. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/12-identifying-stakeholders-facilitator.docx
    June 01, 2023 - That is one of the main questions asked in the stakeholder analysis worksheet your team can use to fully … These conversations may utilize the skill and art of humble inquiry—that is, asking questions for which … Knowing your team and all involved in taking care of the patients, ask these questions in the break room … questions that might be valuable to consider to fully understand your stakeholders, including— How … Do you have any questions?
  11. www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/ccqmpc/ccqm-pc-mail.pdf
    July 01, 2016 - By answering the questions in the survey, you will give this doctor’s office information they can use … We hope you will take the time to answer these questions. What you have to say is private. … If you have any questions or concerns about this, please refer to the contact information provided below … If you have any questions, please contact our study team at {HELP DESK TELEPHONE NUMBER}. … Attached is a survey that will ask you to answer a series of questions about your experiences with your
  12. www.ahrq.gov/research/findings/evidence-based-reports/nutritn2tp.html
    April 01, 2018 - and Federal Government agencies, led participants in discussions, conducted exercises in formulating questions … be amenable to systematic reviews of the scientific literature, performed a literature search on the questions … Challenges identified in this exercise include prioritizing and defining research questions when the
  13. www.ahrq.gov/prevention/resources/chronic-care/clinical-community-relationships-eval-roadmap/ccre-roadmap3.html
    July 01, 2013 - Priority Questions and Recommendations 3. … The priority questions and recommendations for advancing research and developing measures are based on … The priority questions and recommendations were considered to be broadly applicable across multiple different
  14. www.ahrq.gov/hai/tools/surgery/modules/implementation/learn-from-defects-slides.html
    December 01, 2017 - Questions 1 & 2 are highlighted. Slide 10: Who Should Use the LFD Tool? … Don’t hesitate to ask basic questions! Well-versed? … Ask clarifying and followup questions. … Image: Questions to ask to learn what happened. … Questions 3 & 4 are highlighted.
  15. www.ahrq.gov/sites/default/files/wysiwyg/hai/abate/skills/patient-assessment-chg-showering.pdf
    March 01, 2022 - Questions: Please check either Yes (Y) or No (N) for each question. 1. … Y N N/A Section 12-1 – Patient Self-Showering Skills Assessment Questions: Please check either
  16. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sample-telephone-script.pdf
    April 17, 2017 - Before we begin, do you have any questions about the survey? … [ANSWER ANY QUESTIONS AND CONTINUE.] … The next questions are about the hospital environment. 33. … The next questions are about your child. 50. … [ANSWER ANY QUESTIONS, THEN GO TO QUESTION 1.]
  17. www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html
    December 01, 2022 - environment where patients feel comfortable discussing their health care concerns (e.g., showing interest in questions … Those items were revised slightly in 2012 to align the questions and placement instructions with the … The Health Literacy Item Set for the Clinician & Group Survey (CG-CAHPS) 3.0 includes some questions … The remaining questions from the Cultural Competence Item Set are not recommended for use with the 3.0
  18. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-238-fullreport.pdf
    October 01, 2019 - This is not in the core CAHPS survey; rather, it is part of an array of supplemental questions that … The core survey and any additional questions chosen by a State are mailed to parents of children younger … Questions regarding availability of treatment or counseling care have been included in multiple versions … in their surveys, whether from earlier supplements or from questions crafted by the States themselves … Validity of CAHPS Questions CAHPS is a well-established tool for obtaining patient reports of their
  19. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hsops2.0-webcast-transcript.pdf
    January 01, 2020 - And lastly we hope to have some time to answer your questions. … answer any questions you may have about the surveys or resources. … A couple questions about supplemental items. … in the survey just before the background questions section at the end. … background questions toward the end.
  20. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/measures-surgical-409.pdf
    November 28, 2017 - ” • Single-item measures are individual survey questions that did not fit into composite measures. … Supplemental items are optional questions that users can add in order to customize the instrument. … Q11 During your office visits before your surgery, did this surgeon encourage you to ask questions? … Q33 After your surgery, did this surgeon encourage you to ask questions? … Q22 Did this anesthesiologist answer your questions in a way that was easy to understand?

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