-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/1-case-mix-mode-adjustments-webcast-welcome.pdf
April 02, 2025 - June 5
1:00 – 2:00 pm ET
Webcast Technical Info
• Audio issues
• Poor Connection
• Use Q&A: For Questions … Overview of AHRQ’s CAHPS Program
• The Rationale for Incorporating Case Mix and Mode Adjustments
• Questions
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/addressing-emerging-needs-09132023-welcome.pdf
April 02, 2025 - 13
12:00 – 1:00 pm ET
Webcast Technical Info
• Audio issues
• Poor Connection
• Use Q&A: For Questions … Instruments
• Responses to Current Information Needs
• Use of the Surveys to Improve Patient Experience
• Questions
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ch-hospital-webcast-122223-intro.pdf
April 02, 2025 - December 6
1:00 – 2:00 pm ET
Webcast Technical Info
• Audio issues
• Poor Connection
• Use Q&A: For Questions … Overview of the Child HCAHPS Survey
• The Child HCAHPS Database
• The Child HCAHPS Narrative Item Set
• Questions
-
www.ahrq.gov/sites/default/files/wysiwyg/sdm/share-approach/05-SHARE-Cultural-Competence.pdf
October 25, 2024 - > Encourage patients to ask you questions. … Explain that asking questions is a good way
to learn about health problems and options for treatment … Say, “What questions do
you have for me today?”
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/drug-eng-cancer-552a.pdf
October 07, 2016 - Version: Drug Therapy
Language: English
Notes
• Supplemental items: Survey users may add questions … • Maximize readability by using two columns, serif fonts for the questions, and ample white
space … You are sometimes told to skip over some questions in this survey. … 1 Yes
2 No → If No, go to #48 on page 6
The remaining questions in this survey will refer
to … Mark one or
more.
1 Read the questions to me
2 Wrote down the answers I gave
3 Answered the questions
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/surg-eng-cancer-553a.pdf
October 07, 2016 - Version: Cancer Surgery
Language: English
Notes
• Supplemental items: Survey users may add questions … • Maximize readability by using two columns, serif fonts for the questions, and ample white
space. … You are sometimes told to skip over some questions in this survey. … 1 Yes
2 No → If No, go to #48 on page 6
The remaining questions in this survey will refer
to … Mark one or
more.
1 Read the questions to me
2 Wrote down the answers I gave
3 Answered the questions
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/rad-eng-cancer-551a.pdf
October 07, 2016 - Version: Radiation Therapy
Language: English
Notes
• Supplemental items: Survey users may add questions … • Maximize readability by using two columns, serif fonts for the questions, and ample white
space … You are sometimes told to skip over some questions in this survey. … 1 Yes
2 No If No, go to #48 on page 6
The remaining questions in this survey will refer
to the … Mark one or
more.
1 Read the questions to me
2 Wrote down the answers I gave
3 Answered the questions
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-items.pdf
April 02, 2025 - mailto:SafetyCultureSurveys@westat.com
Note: Negatively worded questions should be reverse coded when … Reliability of this composite measure—Cronbach’s alpha (4 items) = .83
Note: Negatively worded questions … In this unit, staff are afraid to ask questions when something does not seem right. … Note: Negatively worded questions should be reverse coded when calculating percent “positive” response
-
www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/teamwork-ptsafety-norms-slides.pdf
March 18, 2025 - website
• Please use the “Chat” function to engage with us throughout the webinar and
to ask any questions … norms and behaviors
• Work setting level results
► Assessment
► Debriefing
► Action planning
6
Questions … staff on “Science of Safety”
► Put it into the orientation curriculum
• Asked frontline staff two questions … ► These questions became part of Executive Safety Rounds
FOCUS ON- LEARN FROM DEFECTS
What Is … Family: Patient/Fam ily questions? Goals fo r the day?
Who will update pt/family? When?
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/abate/skills/patient-assessment-chg-showering.pdf
March 01, 2022 - Questions: Please check either Yes (Y) or No (N) for each question.
1. … Y N N/A
Section 12-1 – Patient Self-Showering Skills Assessment
Questions: Please check either
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/child-hcahps-steps-participation.pdf
May 20, 2022 - at Westat performs the following
technical assistance activities:
► Submission Issues: Response to questions … regarding data specifications
and data submission
► Reporting Issues: Response to questions regarding … reporting products
(e.g. how results are calculated, questions related to the Chartbook, and
how to
-
www.ahrq.gov/cahps/news-and-events/events/webinar-100318.html
November 01, 2018 - Clinician & Group Survey or on its own, the Narrative Elicitation Protocol consists of 5 open-ended questions … Narrative Elicitation Protocol
About the CAHPS Patient Narrative Elicitation Protocol (PDF, 410 KB)
Questions … CAHPS and Comments: How Closed-Ended Survey Questions and Narrative Accounts Interact in the Assessment
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey40-adult.html
July 01, 2021 - consistent with existing subheadings:
In Your Own Words
Add the following text before the questions … The next questions ask you to describe the care you got during your most recent in-person, phone, or … Questions in English
Placement or Other Instructions
C-PN1.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-ginsberg.pdf
June 13, 2017 - • Cancer Care: Access, Shared Decision-making,
Information from providers
You can add your own questions … only source of information
• Include patient reports of experiences – not “satisfaction”
• Include questions … rigorous
scientific development and testing, as well as extensive
patient and stakeholder input
• Questions
-
www.ahrq.gov/patient-safety/reports/engage/choosing.html
April 01, 2018 - their appointment, they can write down what they would like to discuss during the office visit: their questions … It encourages patients to prepare for their appointment, to speak up, and to ask questions. … Select Be Prepared if you want to ensure that your patients ask you any questions they have and communicate
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/assess-psc-hsop-facguide.docx
January 01, 2017 - Slide 9
HSOPS Dimensions
SAY:
There are 10 HSOPS dimensions, each with 3 or 4 corresponding questions … Slide 10
HSOPS Sample Questions
SAY:
The first dimension—supervisor or manager expectations and actions … Slide 11
HSOPS Sample Questions
SAY:
This slide presents a few more examples of potential sample questions … Slide 12
HSOPS Sample Questions
SAY:
HSOPS also produces four outcome variables. … Slide 22
Questions
ASK:
Are there any questions?
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/Translation-Guidelines-SOPS-090222.pdf
September 02, 2022 - You may also want to provide them the link to the
Frequently Asked Questions on the SOPS website (https … Contact the SOPS User Network to
request additional guidance such as any questions about the specific … about what the questions are asking and how they chose their answers … translation and
possible problems in understanding, interpreting, or answering the
questions. … Also, questions should be asked to assess whether
4 Agans RP, Deeb-Sossa N, Kalsbeek, WD.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/01-listening-voice-of-patient-webcast-intro.pdf
May 08, 2024 - 2024
1:00 – 2:00 pm ET
Webcast Technical
Info
• Audio issues
• Poor Connection
• Use Q&A: For Questions … • Case Examples of Patient Feedback Methods for Complementing
CAHPS Surveys
• Panel Discussion
• Questions
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/1-2023hcbs-survey-webcast-shaller.pdf
June 06, 2024 - Network
June 6, 2024
3:30pm
Webcast Technical Info
• Audio issues
• Poor Connection
• Use Q&A: For Questions … Services (HCBS) Initiative sponsored by
CMS and AHRQ
► HCBS CAHPS Survey
► HCBS CAHPS Database
• Questions
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/01-outpt-mhs-webcast-intro.pdf
April 02, 2025 - 17
1:00 – 2:00 pm ET
Webcast Technical Info
• Audio issues
• Poor connection
• Use Q&A: For Questions … Surveys
• Outpatient Mental Health Survey
► Purpose
► Development
• Field Testing the Survey
• Questions