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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/05-new_sops_diagnostic_safety-closing.pdf
June 10, 2021 - New AHRQ SOPS® Diagnostic Safety Supplemental Items for Medical Offices - Closing
QUESTIONS & ANSWERS
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-english-557a.pdf
November 28, 2016 - include them only if your sample design is likely to yield a sufficient number of
responses to those questions … Items
Population: Adult
11/4/2016 Page 2
Document No. 557a
www.ahrq.gov/cahps
Topic: Access
Questions … Adult
11/4/2016 Page 3
Document No. 557a
www.ahrq.gov/cahps
Topic: Information from Providers
Questions … Adult
11/4/2016 Page 4
Document No. 557a
www.ahrq.gov/cahps
Topic: Shared Decision Making
Questions … 3 No
After SDM4
CAHPS® Cancer Care Survey Supplemental Items
Population: Adult
Page 5
Questions
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-closing.pdf
January 01, 2017 - • Contact us with any questions.
55
http://www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance … about_patient_narratives_elicitation_protocol_cg30_2315.pdf
mailto:cahps1@westat.com
www.ahrq.gov/cahps
Questions … www.ahrq.gov/cahps/
56
mailto:cahps1@westat.com
http://www.ahrq.gov/cahps/
To Ask a Question
Wrap-Up
Questions
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=1
April 24, 2024 - to consider whether your sample design is likely to yield a sufficient number of responses to those questions … Health literacy
C-HL5
Patient talked with provider about health questions … literacy
C-HL7
Provider gave easy to understand information about health questions … Health literacy
C-HL6
Provider showed interest in patient's questions
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www.ahrq.gov/health-literacy/improve/precautions/tool11d.html
April 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Plain Language Words
Use the Teach-Back Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions
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www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/tracking-returned-questionnaires.html
August 01, 2024 - Key items are the survey questions that all respondents should answer, including: Questions confirming … The screeners for the questions included in the core composites measures. … Reportable items are the questions included in the composite and rating measures.
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www.ahrq.gov/sites/default/files/wysiwyg/hai/abate/introduction/toolkit-contents.pdf
March 01, 2022 - ............................................................................. 13
Frequently Asked Questions … Frequently Asked Questions and Talking Points .................................................... … Rationale, Decision-Making Process, Cost
Preparation
Training
Assessment and Feedback
Frequently Asked Questions
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.pdf
June 03, 2013 - Please tell us what you want and need, ask questions,
and share any concerns you have about your health … Please feel free to write notes, questions, or concerns
on the white board. Here is the pen.” … ”
React positively when people ask questions,
volunteer information, share concerns, or
want to … “What questions do you have?” … This can lead to
questions, concerns, or anxieties.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/suppl_interpreter_services_items_hcahps-adult_957-4a.docx
March 10, 2016 - For a shorter set of questions on this topic, use H-IN1 – H-IN6. … Questions H-IN8 – H-IN10 are available to provide additional information if desired. … Question H-IN5 or questions H-IN8 – H-IN10 can be used to identify the type of interpreter, which provides … information you can use to analyze the questions about interpreter services. … Questions
Placement and Other Instructions
HIN1. What is your preferred language?
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/5-ASC_Webcast_2021-Closing.pdf
January 01, 2021 - How to Use the AHRQ SOPS Ambulatory Surgery Center Survey to Improve Patient Safety - Closing
Questions
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rybowski.pdf
January 01, 2017 - frame for the survey
• To facilitate linking of narrative responses to responses
to closed-ended questions … Incorporating Items Into the Survey
• Core Items + Supplemental Items = CAHPS Survey
• Place narrative questions … eliminate any information that is potentially
identifiable
• Suggested insert:
Our survey includes some questions … of responses: Depends on sampling method
• Acknowledging CAHPS
40
www.ahrq.gov/cahps
Research Questions … Emails
Vendors’ Role in Managing Content
Administering the Elicitation Protocol on Its Own
Research Questions
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www.ahrq.gov/ncepcr/tools/assessments/health-3.html
September 01, 2013 - Formatting and ordering of questions to ensure efficient review or data entry (e.g., reorder questions … Consider the questions below to help guide the integration of health assessment into your practice’s … EHR:
What health assessments (or specific questions) are already in your EHR? … Are answers to confidential or sensitive questions stored in a way to avoid improper release of this … Also, since patients cannot input the data directly, it takes time to ask the questions.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/surgical-eng20-1451a.docx
October 01, 2011 - You are sometimes told to skip over some questions in this survey. … Did this anesthesiologist encourage you to ask questions? … Did this anesthesiologist answer your questions in a way that was easy to understand? … After your surgery, did this surgeon encourage you to ask questions? … questions for me
4|_| Translated the questions into my language
5|_| Helped in some other way
CAHPS Surgical
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www.ahrq.gov/sites/default/files/publications/files/ptoutcsurvey.docx
January 03, 2013 - Answer all the questions by checking the box next to your response. … APPOINTMENTS
These next questions are about any appointments you had after you left the hospital on { … All questions and all answer categories must be read exactly as they are worded. … You do not need to answer these questions. … Most of the questions on this survey are about this stay in the hospital.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/ptoutcsurvey.docx
January 03, 2013 - Answer all the questions by checking the box next to your response. … APPOINTMENTS
These next questions are about any appointments you had after you left the hospital on { … All questions and all answer categories must be read exactly as they are worded. … You do not need to answer these questions. … Most of the questions on this survey are about this stay in the hospital.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/mowebinar_2014/famolaro2-0914slides.pdf
January 01, 2014 - Success Stories from the AHRQ Medical Office Survey on Patient Safety Culture
60
60
Questions? … • Additional questions or comments? … index.html
http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/index.html
Questions
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl-access_items_cg-cahps-adult-survey_2357-1a.docx
March 11, 2016 - include them only if your sample design is likely to yield a sufficient number of responses to those questions … Questions
Placement and Other Instructions
AC1.
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=5&search_api_fulltext=&sort=asc
to consider whether your sample design is likely to yield a sufficient number of responses to those questions … Health literacy
C-HL5
Patient talked with provider about health questions … Health literacy
C-HL6
Provider showed interest in patient's questions … literacy
C-HL7
Provider gave easy to understand information about health questions … Health literacy
C-HL8
Provider answered all of patient's questions
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent--insights-webcast-intro.pdf
November 19, 2019 - 3
Key Research Questions
• Can high response rates be achieved with the hard-to-reach
young adult … ► Use Q&A feature to ask for help
5
6
How to Submit Questions
• Question and Answer
► Select the
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www.ahrq.gov/sites/default/files/publications/files/ptoutcsurvey.pdf
February 14, 2013 - Answer all the questions by checking the box next to your response.
HOSPITAL USE
1. … After the call, all of my questions about my medical care were answered. … All questions and all answer categories must be read exactly as they are worded. … You do not need to
answer these questions. … Most of the questions on this survey are about this stay in the hospital.