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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/instructions/suppl_access_items_cahps-hp-adult-survey_2157-1a.docx
March 11, 2016 - include them only if your sample design is likely to yield a sufficient number of responses to those questions … Questions
Placement and Other Instructions
AC1.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/3-bestpractices-web-sopssurveys-famolaro.pdf
September 01, 2020 - Association for Public
Opinion Research, Denver, CO.
15
Choosing Your Survey Mode
• Ask these questions … respondents to complete
the survey faster and takes up less space
• Recommend a limited number of questions … options
• Each item is as a stand-alone question with
its own response options
26
Single-Item Questions … to read on mobile devices
• If you use a grid, on mobile devices most software
will turn the grid questions … into single item
questions
27
28
Correct Single-Item Format
• All response options are in a
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/supplemental-specialists-cgcahps-adult-2357-12a.docx
September 25, 2017 - include them only if your sample design is likely to yield a sufficient number of responses to those questions … will skip to SC1 instead.
· Add the following instructions under the heading but before SC1: These questions
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/5-unc-webcast-closing.pdf
January 08, 2020 - and Learning System Leads to Improvements in Patient Safety Culture at UNC Medical Center-Closing
Questions … & Answers
49
Submitting Questions
• Question and Answer
► Select Q&A
► Type question in the box
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www.ahrq.gov/cahps/surveys-guidance/maternal-health/index.html
March 01, 2025 - 2025, the team will conduct cognitive interviews in both English and Spanish and revise draft survey questions … Need for questions about postpartum care : While the Hospital Consumer Assessment of Health Providers … and Systems (HCAHPS) survey questions are sufficient for measuring nurse communication during labor … and delivery, the team found that there is a need for more specialized questions that ask patients about … Respect for mothers’ concerns and questions. Shared decision making.
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www.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_adult_hp_survey.html
January 01, 2025 - Web chat questions and comments (October 24, 2002). Stakeholders' meeting (November 7, 2002). … Key changes to content: Updated 32-item HCAHPS survey, with eight new questions added and five questions … Three new measures of patient experience: Care Coordination (3 questions); Restfulness of Hospital Environment … (3 questions); and Information about Symptoms (1 question). … One measure removed: Care Transition (3 questions).
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www.ahrq.gov/news/newsletters/e-newsletter/647.html
January 01, 2019 - AHRQ's "Questions Are the Answer" Offers Videos About the Importance of Two-Way Communication in Health … AHRQ's "Questions Are the Answer" Offers Videos About the Importance of Two-Way Communication in Health … Care
"Questions Are the Answer," AHRQ's ongoing public education initiative that stresses the importance … The videos, which stress the importance of asking questions about your health care, are ideal for group … Watch patients such as Christina Cyphers discuss how asking questions about her medicines helped her
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2-tool17e.docx
December 10, 2015 - Your provider will not even know you helped us by answering these questions. … You do not have to answer the questions. … If you are willing to help us, please answer these questions about the care you have received from [PROVIDER … If you have any questions about this survey, please call [CONTACT NAME] at (XXX) [XXX-XXXX].
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www.ahrq.gov/chain/patient-tools/heart/control-bp.html
March 01, 2017 - Questions To Ask Your Doctor if You Have High Blood Pressure
Be involved in your health care! … Ask your doctor these questions about your blood pressure at your next medical visit:
What is my blood … (PDF, 256 KB) This CHAIN Online handout has questions to ask your doctor if you have high blood pressure … High Blood Pressure: Frequently Asked Questions , from the NIH SeniorHealth Web site, a service of the … National Institutes of Health
Questions to Ask Your Doctor About Blood Pressure , from the American
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/instructor.html
October 01, 2014 - Pre/Post-Test Questions and Answers for Module 1
Appendix 2-A. … Pre/Post-Test Questions and Answers for Module 2
Appendix 3-A. … Pre/Post-Test Questions and Answers for Module 3
Training Modules
Instructor Guide … Pre/Post-Test Questions and Answers for Module 1
Module 2. … Pre/Post-Test Questions and Answers for Module 2
Module 3.
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www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-pcmh-items-cg-survey30-adult.html
December 01, 2018 - include them only if your sample design is likely to yield a sufficient number of responses to those questions … Questions
Placement and Other Instructions
PCMH1. … Please answer these questions about the provider named in Question 1 of this survey.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/cahps-program-brief.pdf
July 01, 2022 - ■ Cognitive testing of survey questions. … ■ CAHPS questions are understood and
interpreted consistently by a range of
consumers. … ■ CAHPS questions ask patients to report on
only care they have experienced and/or
can observe. … ■ CAHPS questions ask about aspects of
healthcare delivery that are important to
patients. … ■ CAHPS questions are consistent with
existing standards of healthcare delivery.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-closing.pdf
February 06, 2020 - Understanding CAHPS® Surveys: A Primer for New Users - Closing
Using the Webcast Console to
Submit Questions … accounts/USAHRQ/subscriber/new
42
https://subscriptions.ahrq.gov/accounts/USAHRQ/subscriber/new
Questions
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www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-access-items-cg-survey30-child.html
December 01, 2018 - include them only if your sample design is likely to yield a sufficient number of responses to those questions … Questions
Placement and Other Instructions
AC1.
-
www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/coaching-fac-notes.html
October 01, 2020 - We will then talk about how to give feedback to teams by asking questions. … way is to ask the team a series of questions. … You can use questions to help the team do this. … Slide 25: Avoid Asking Questions That Already Contain the Answer
Say:
Avoid asking questions that … Before you give feedback to the team, ask yourself these questions.
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www.ahrq.gov/health-literacy/improve/precautions/tool2a.html
April 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Plain Language Words
Use the Teach-Back Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions … (e.g., asking, “What questions do you have?” … instead of, “Do you have any questions?”) and get involved with their care. … Our practice welcome questions about healthcare costs.
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/118-monthly-team-checkup-tool.pdf
October 01, 2024 - Prevention
Monthly Team Checkup Tool for MRSA
Prevention
ICU & Non-ICU
Please answer the following questions
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-closing.pdf
February 11, 2021 - Organizations on Improving Patient Experience webcast - Closing
Using the Webcast Console to
Submit Questions … www.ahrq.gov/cahps
43
http://www.ahrq.gov/cahps
CAHPS Updates
Sign up for email updates
44
Questions
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www.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/health-literacy-education-presentation-tool-3a.pdf
January 01, 2019 - Encourage Questions
• Let patients know you expect questions.
o “What questions do you have?” … (NOT “Do you have any
questions?”) … You have to let patients know that you expect questions. … Using open-ended questions, like, “What questions do you have?” … signals that you have time and are interested in their questions.
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www.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/checklist/checklist-plan-report.doc
December 26, 2018 - Questions and Tasks
Press F1 if prompted to hear the remainder of the following questions. … Questions and Tasks
Press F1 if prompted to hear the remainder of the following questions. … Questions and Tasks
Press F1 if prompted to hear the remainder of the following questions. … Questions and Tasks
Press F1 if prompted to hear the remainder of the following questions. … Questions and Tasks
Press F1 if prompted to hear the remainder of the following questions.