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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-01-fry-intro.pdf
January 08, 2019 - ► Use Q&A feature to ask for help
2
Using the Webcast Console to
Submit Questions
• Question and … Review how CAHPS survey results are used to improve patient
experience
• Provide answers to your questions … Using the Webcast Console to Submit Questions
Today’s Speakers
Our Focus Today
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/child-hcahps-closing-slides.pdf
April 12, 2022 - Introducing the Child HCAHPS® Survey Database webcast-Closing
QUESTIONS AND ANSWERS
32
How to Ask … opens
► Make sure “All Panelists” is
selected
33
CAHPS Updates
34
Sign up for email updates
Questions
-
www.ahrq.gov/cahps/surveys-guidance/mental-health/index.html
February 01, 2025 - The questions in the Outpatient Mental Health Survey focus on experiences with treatment and counseling … embed/jqrfRkRIWmE Introducing the CAHPS Outpatient Mental Health Survey (Webcast) (1:02:15) Review questions … Users of the CAHPS Health Plan Survey or CAHPS Clinician & Group Survey can add a short set of six questions … If you have questions about the ECHO Survey, please contact the CAHPS Help Line at CAHPS1@westat.com … Ten questions can be reported as single-item measures: Having to wait in the office.
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www.ahrq.gov/health-literacy/improve/precautions/tool20a.html
March 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Plain Language Words
Use the Teach-Back Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions
-
www.ahrq.gov/health-literacy/improve/precautions/tool17c.html
May 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Plain Language Words
Use the Teach-Back Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions
-
www.ahrq.gov/health-literacy/improve/precautions/tool8a.html
March 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Plain Language Words
Use the Teach-Back Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions
-
www.ahrq.gov/health-literacy/improve/precautions/tool7b.html
May 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Plain Language Words
Use the Teach-Back Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions
-
www.ahrq.gov/health-literacy/improve/precautions/tool16c.html
March 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Plain Language Words
Use the Teach-Back Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-closing-slides.pdf
December 14, 2021 - An Update on the CAHPS Patient Narrative Item Sets - Closing
QUESTIONS AND ANSWERS
29
How to Ask … opens
► Make sure “All Panelists” is
selected
30
CAHPS Updates
Sign up for email updates
31
Questions
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-closing.pdf
January 01, 2021 - Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey - CLOSING
Using the Submit Questions … Panelists” is
selected
34
Type Question
Here
CAHPS Updates
Sign up for email updates
35
36
Questions
-
www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-nw.pdf
August 23, 2018 - as a report about patient panels or questions only a clinician can answer). … You can download here a list of
questions to help you prepare in advance. … Please consult with the lead clinician at your practice to answer these questions.
52. … as a report about patient panels or questions only a clinician can answer). … You can download here a list of questions to help you prepare in advance.
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-access-items-cg-survey30-adult.html
December 01, 2018 - include them only if your sample design is likely to yield a sufficient number of responses to those questions … Questions
Placement and Other Instructions
AC1.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-transcript.pdf
September 01, 2019 - reasonable
questions. … I understand what these questions are. … And they're the kinds of questions I can answer." … your
questions already. … And I know several of you had questions about that.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/module5-response-disclosure-notes.pptx
August 21, 2015 - Designate a contact person they can reach with questions or concerns.
12
Preparing for Questions
Acknowledge … Recognize tough questions usually include major emotions. … Consider that questions are often a stand-in for a deeper concern. … Many times the questions are a stand-in for a deeper concern. … questions.
13
Common Questions from Patients and Families
Who is to blame for this?
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/patient-narratives-webinar-closing.pdf
May 23, 2022 - The Power of Patient Stories for Improving the Patient Experience webcast - Closing
QUESTIONS AND ANSWERS … opens
► Make sure “All Panelists” is
selected
46
CAHPS Updates
Sign up for email updates
47
Questions
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cg-survey-4-beta-webinar-closing.pdf
December 22, 2020 - the CAHPS Clinician & Group Visit Survey 4.0 (beta) - Closing
Using the Webcast Console to
Submit Questions … Panelists”
is selected
Type Question
Here
29
CAHPS Updates
Sign up for email updates
30
Questions
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-intro.pdf
October 06, 2020 - ► Use Q&A feature to ask for help
2
Using the Webcast Console to
Submit Questions
• Question and … Description of ED CAHPS Survey analysis
• Review of ED CAHPS Survey Resources
• Provide answers to your questions … Using the Webcast Console to Submit Questions
Today’s Speakers
Our Focus Today
-
www.ahrq.gov/data/monahrq/myqi/safety.html
November 01, 2020 - Ask questions
Bring someone with you
What Can You Do After Your Medical Visit, Hospital Stay, … Ask questions
Ask questions and make sure you understand the answers. … Patients who ask questions get better quality health care and can get better results. … Tips on how to communicate with your provider
Learn the right questions to ask
build your own list … of questions to take with you
Top
Bring someone with you
Almost half of all adults have some
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/SOPS-De-IdentifiedResearchDatasets.pdf
January 01, 2023 - Pharmacy
Survey items • Staff position
• Unit/work area
• Items from sections
A1-F6
• Background
questions … 1-4
• Work area/unit
• Items from sections
A1-G
• Background
questions H1-H6
• Items from sections … A1-G2
• Background
questions 1-3
• Items from sections
A1-E2
• Background
questions 1-7
• Items … from sections
A1-G3
• Background
questions H1-H2
• Items from sections
A1-E1
• Background
questions
-
www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/patient-safety-summit-agenda-2020.pdf
January 01, 2020 - What are research questions you haven’t been given the
opportunity to ask elsewhere pertaining to this … What are research questions you haven’t been given the
opportunity to ask elsewhere pertaining to this … What are research questions you haven’t been given the
opportunity to ask elsewhere pertaining to this … Crowdsource Emerging Questions
Facilitator: Sharon Benjamin, The Clearing
1:25 p.m. – 1:40 p.m. … What questions do you still have?
4:50 p.m. – 5:00 p.m.