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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/patient-narratives-webinar-closing.pdf
    April 02, 2025 - The Power of Patient Stories for Improving the Patient Experience webcast - Closing QUESTIONS AND ANSWERS … opens ► Make sure “All Panelists” is selected 46 CAHPS Updates Sign up for email updates 47 Questions
  2. www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
    October 01, 2023 - include them only if your sample design is likely to yield a sufficient number of responses to those questions … Add a transition statement to indicate a transition from the HCAHPS questions. … The need for a subheading depends on which questions you choose to use. … Questions and Response Options Placement and Other Instructions H-HL1. … During this hospital stay, how often did nurses answer all your questions to your satisfaction?    
  3. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-closing.pdf
    April 02, 2025 - Organizations on Improving Patient Experience webcast - Closing Using the Webcast Console to Submit Questions … www.ahrq.gov/cahps 43 http://www.ahrq.gov/cahps CAHPS Updates Sign up for email updates 44 Questions
  4. www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-i.html
    May 01, 2017 - in patient's cardiac history |___| Changes in patient's respiratory history Step 2: Checklist Use Questions … After the discussion, please answer the following questions about how the checklist was used. … Step 2: Checklist Use Questions After the discussion, please answer the following questions about how … problems to be addressed |___| Key concerns for patient recovery and management Step 2: Checklist Use Questions … After the discussion, please answer the following questions about how the checklist was used.
  5. www.ahrq.gov/sites/default/files/wysiwyg/topics/dxsafety-patient-experience-vol2.pdf
    July 01, 2023 - What questions about the elicitation of patients’ diagnostic experience remain in need of additional … Survey questions should help patients reconstruct when and what they knew at different stages in the … The focus of questions is on the immediate antecedents and outcomes of the adverse event. … Many hybrids involve some combination of tracking experiences and asking retrospective questions. … To collect information that is most immediately actionable, incorporating questions about diagnosis
  6. www.ahrq.gov/funding/grant-mgmt/index.html
    February 01, 2025 - Hotline Financial Reporting Invention Reporting Final Reports/Closeout Requirements Frequently Asked Questions … For Frequently Asked Questions related to Grants Management, go to: https://info.ahrq.gov . … recognition_ahrq-funded_study.html Grants Management Staff Contacts Grants management staff welcome questions … For active grant or cooperative agreement awards, questions should be directed to the Awarding Agency … General programmatic questions should be directed to the appropriate program office.
  7. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/adult-med-eng-hp50-2152a.pdf
    September 01, 2015 - Users may customize this instrument by adding questions. … • Maximize readability by using two columns, serif fonts for the questions, and ample white space … You are sometimes told to skip over some questions in this survey. … Mark one or more. 1 Read the questions to me 2 Wrote down the answers I gave 3 Answered the questions … for me 4 Translated the questions into my language 5 Helped in some other way Thank you.
  8. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.doc
    February 10, 2009 - · Maximize readability by using two columns, serif fonts for the questions, and ample white space. … You are sometimes told to skip over some questions in this survey. … The next set of questions asks about any dental care you had in the last 12 months, including dental … For these questions, answer only about your dental plan. 19. … I gave 3 FORMCHECKBOX Answered the questions for me 4 FORMCHECKBOX Translated the questions into
  9. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-eng-cg30-2353a.pdf
    August 01, 2015 - • Supplemental items: Survey users may add questions to this survey. … • Maximize readability by using two columns, serif fonts for the questions, and ample white space … You are sometimes told to skip over some questions in this survey. … 1 Yes 2 No → If No, go to #28 on page 5 The questions in this survey will refer to the provider … Mark one or more 1 Read the questions to me 2 Wrote down the answers I gave 3 Answered the questions
  10. www.ahrq.gov/research/publications/pubcomguide/pcguide4.html
    March 01, 2025 - Press Releases OC staff members ask several basic questions to assess the newsworthiness of AHRQ-funded … To prepare for media interviews, OC obtains deadline information and, if possible, questions from reporters … OC also provides background information, talking points, and sample questions and answers for Agency … When technical questions require data or input from contractors, OC will help coordinate how the information … Send questions to socialmedia@ahrq.hhs.gov .
  11. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/health-literacy-cg-cahps-adult-spanish-2357-3b.docx
    April 02, 2025 - include them only if your sample design is likely to yield a sufficient number of responses to those questionsQuestions Placement and Other Instructions C-HL1.
  12. CAHPS (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl_pcmh_items_cg-cahps-child-survey_2358-2a.docx
    April 02, 2025 - include them only if your sample design is likely to yield a sufficient number of responses to those questionsQuestions Placement and Other Instructions PCMH1. … Please answer these questions about the provider named in Question 1 of this survey.
  13. www.ahrq.gov/sops/databases/pharmacy/submission.html
    September 01, 2024 - Community Pharmacy Survey Database will receive: Access to free technical assistance  to answer any questions … Changes can only be made to the background questions at the end of the survey. … the core survey—they should only be added toward the end of the survey, right before the background questions … The core does not include background questions at the end of the survey.
  14. www.ahrq.gov/sops/databases/asc/databases/submission.html
    September 01, 2024 - Ambulatory Surgery Center Survey Database will receive: Access to free technical assistance  to answer any questions … Changes can only be made to the background questions at the end of the survey. … the core survey—they should only be added toward the end of the survey, right before the background questions … The core does not include background questions at the end of the survey.
  15. www.ahrq.gov/cahps/news-and-events/podcasts/ginsberg-podcast.html
    September 01, 2016 - Almost all of the questions in CAHPS surveys ask whether or how often the things that are supposed … Even the few ratings questions that do appear in CAHPS surveys are asked in a way that prompts people … And we invest a lot of time and effort in making sure that the survey questions, for example, reflect … So, we design the CAHPS surveys to accommodate additional questions. … And survey users are always free to incorporate questions from their previous surveys.
  16. www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-21-leadership.pdf
    September 01, 2015 - Coaching questions. … Use neutral questions. … Avoid leading questions. … Use simple questions. Simple questions are typically more effective than complicated ones. … Avoid negative questions. Negatively worded questions are typically ineffective.
  17. www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/ahcpsample.pdf
    September 01, 2012 - Questions for Dr. … Avery For my appointment on Wednesday, August 8 th , at 11:30 am I have questions about: __ … _____________________________ ___________________________________________________ What other questions … See your doctor and ask questions. 11 My Medical Problem: High Blood Pressure High … See your doctor and ask questions.
  18. www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/coaching-fac-notes.html
    October 01, 2020 - We will then talk about how to give feedback to teams by asking questions. … way is to ask the team a series of questions. … You can use questions to help the team do this. … Slide 25: Avoid Asking Questions That Already Contain the Answer Say: Avoid asking questions that … Before you give feedback to the team, ask yourself these questions.
  19. www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/pharmsops-composites.pdf
    April 02, 2025 - o Questions added only at the end of the survey after Section E, before the demographic questions in … Staff feel comfortable asking questions when they are unsure about something. B10. … Reliability of this composite—Cronbach’s alpha (3 items) = .85 Note: Negatively worded questions should … Reliability of this composite—Cronbach’s alpha (3 items) = .79 Note: Negatively worded questions should … FOR TECHNICAL ASSISTANCE OR QUESTIONS ABOUT THE COMMUNITY PHARMACY SURVEY ON PATIENT SAFETY CULTURE,
  20. Phoneroleplay (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/phoneroleplay.docx
    April 07, 2025 - CALLER: Do you mind if I ask you a few questions so I can see if there is anything I can help you with … CALLER: I’m going to ask you a few questions about each one of your medicines to see if there is anything … Then we’ll discuss how often you’ve been able to take them and any problems or questions you might have … Smith, those are all the questions I had for you. What questions do you have for me? … PATIENT: You know, I think you answered all my questions, even ones I didn’t know I had!

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