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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-closing.pdf
September 23, 2019 - Developing Invitation Messages that Increase Survey Response Rates - Closing
How to Submit Questions … accounts/USAHRQ/subscriber/new
45
https://subscriptions.ahrq.gov/accounts/USAHRQ/subscriber/new
Questions … cahps1@westat.com
https://www.ahrq.gov.cahps/
https://www.ahrq.gov/cahps/index.html
How to Submit Questions … Sign up for CAHPS Announcements
Questions or Comments?
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-closing.pdf
May 13, 2019 - Strategies to Improve Patient Care Experience - Part 5 Closing
Using the Webcast Console to
Submit Questions … accounts/USAHRQ/subscriber/new
41
https://subscriptions.ahrq.gov/accounts/USAHRQ/subscriber/new
Questions … www.ahrq.gov/cahps/index.html
https://www.ahrq.gov/cahps/index.html
Using the Webcast Console to Submit Questions … Sign up for CAHPS Announcements
Questions or Comments?
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/04-listening-voice-of-patient-webcast-closing.pdf
June 03, 2024 - A
► Type a question in the
box that opens
18
CAHPS Updates
• Sign up for email updates
19
Questions … PLEASE COMPLETE THE WEBCAST
EVALUATION
Q&A - How to Ask a Question
CAHPS Updates
Questions or Comments
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www.ahrq.gov/ncepcr/tools/assessments/health-ap11.html
September 01, 2013 - Please answer a few questions about the health assessment that you completed. … Your answers to the questions are confidential. … For the following questions about the health assessment you completed, please indicate how well each … The questions on the assessment were easy to answer.
___ Yes
___ Somewhat
___ No
2. … I talked with my provider about my answers to questions on the assessment.
___ Yes
___ Somewhat
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www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-facilitator-fundamentals.pdf
January 07, 2022 - Primary Care Practice Facilitator
Training Series
2
Use the powerful questions technique
Asking … Powerful questions are not used to gather
information.
Steps to the technique:
1. … Assume positive intent of the receiver in your questions. … Use open-ended questions (cannot be answered with a single word or simple yes/no). … o Post questions about resources (and exemplars) on relevant listservs and users’
groups.
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www.ahrq.gov/health-literacy/improve/precautions/tool6.html
February 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Plain Language Words
Use the Teach-Back Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions … Appropriate followup can help you to identify misunderstandings and answer questions, as well as make … Talking on the phone allows patients to ask questions and callers to reinforce important points and check … about this tool from the Health Literacy Patient Feedback Questions .
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www.ahrq.gov/sites/default/files/2024-01/joseph2-report.pdf
January 01, 2024 - more questions with
consensus on inclusion and
wording
• 13 questions to be further
revised, some … and
wording
• 1 deleted
• Total 21 questions
Medication
safety
31
questions
• 15 respondents … 36
questions
• 12 respondents
• 20 questions with 70% agreement
on inclusion and wording
• 10 … • 1 deleted
• Total 32 questions
Behavioral
health
59
questions
• 9 respondents
• 21 questions … 11 respondents
• 19 more questions with 70%
agreement on inclusion and
wording
• 7 questions with
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/four-moments-completion-guide.pdf
June 01, 2021 - Questions 11–14 should be answered if the resident has been on antibiotics > 24 hours. … Answer Question 14 if you answered “yes” for Question 11:
Questions 11–14 should be answered if the
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www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items.html
October 01, 2023 - Add a transition statement to indicate a transition from the HCAHPS questions. … For a shorter set of questions on this topic, use H-IN1 – H-IN6. … Questions H-IN8 – H-IN10 are available to provide additional information if desired. … information you can use to analyze the questions about interpreter services. … Questions and Response Options
Placement and Other Instructions
H-IN1.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-closing.pdf
June 21, 2023 - Type a question in the
box that opens
33
CAHPS Updates
Sign up for email updates
34
Questions … westat.com
https://cahpsdatabase.ahrq.gov/default_landing.aspx
Q&A
How to Ask a Question
CAHPS Updates
Questions
-
www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
April 01, 2023 - Doc Talk Cards)
Another tactic is to encourage patients to write down questions they wish to ask their … Typically, patients are asked to generate two to five questions about their medical problems or their … The cards are often designed to prompt patients for questions by listing topic areas such as symptoms … These questions can be attached to the patient's chart for the physician's review. … Examples include the following:
Questions To Ask Your Doctor . September 2012.
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=6&search_api_fulltext=&sort=asc
to consider whether your sample design is likely to yield a sufficient number of responses to those questions … Health literacy
P-HL4
Patient talked with personal doctor about health questions … literacy
C-HL7
Provider gave easy to understand information about health questions … Health literacy
C-HL6
Provider showed interest in patient's questions … Health literacy
C-HL8
Provider answered all of patient's questions
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www.ahrq.gov/news/newsroom/case-studies/ockt0802.html
October 01, 2014 - Louis Park, Minnesota, is using AHRQ's Questions Are the Answer video as part of its patient safety … The Questions Are the Answer campaign was developed by AHRQ in conjunction with the Ad Council. … The campaign encourages patients to become more active in their health care by asking questions. … The videos can be viewed at: http://www.ahrq.gov/questions/pcvideos.htm . … Case Studies
Impact Case Study Identifier:
OCKT-08-02
AHRQ Product(s):
Questions
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/reflective-practice-tool.pdf
February 01, 2022 - 2022
TeamSTEPPS® for Diagnosis Improvement
Reflective Practice Tool:
The Spirit of Inquiry
ASK
Questions … are the path to discovery and questions convey
value. … How do I ask the right questions of the right people at
the right time to achieve a safe diagnosis? … LISTEN
Questions are only meaningful if I listen actively through
mindful engagement to the responses
-
www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/reflective-practice-tool.pdf
February 01, 2022 - 2022
TeamSTEPPS® for Diagnosis Improvement
Reflective Practice Tool:
The Spirit of Inquiry
ASK
Questions … are the path to discovery and questions convey
value. … How do I ask the right questions of the right people at
the right time to achieve a safe diagnosis? … LISTEN
Questions are only meaningful if I listen actively through
mindful engagement to the responses
-
www.ahrq.gov/hai/cauti-tools/cauti-icu/facil-guide.html
February 01, 2023 - Guide
Preparing for a Session
Delivering the Session
Module 1: Overview
Potential Questions … Delivery Instructions
Module 1 Content
Module 2: Urinary Catheter Maintenance
Potential Questions … Instructions
Module 2 Content
Module 3: Conversations Around Device Necessity
Potential Questions … Content Delivery Instructions
Module 3 Content
Module 4: Summary and Next Steps
Potential Questions
-
www.ahrq.gov/professionals/prevention-chronic-care/improve/coordination/webinar01/fuzzysetsq-a.html
July 01, 2013 - Fuzzy Set Analysis
Presenters' Responses to Questions
The following are written responses by … Michael Harrison to questions that were sent in during the webinar but could not be answered within the
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-hays.pdf
January 01, 2022 - D In the last 6 months, how often did this provider answer all of your questions?
HL9. … D Patient talked with provider about health questions or concerns
HL5. … D In the last 6 months, how often did this provider answer all of your questions? … D Patient talked with provider about health questions or concerns
HL5. … In the last 6 months . how often did this provider
answer all of your questions?
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/26-patient-education-guide.docx
June 01, 2023 - Patient and Caregiver Testing
To ensure the booklets are easy to understand and address common questions … The booklets introduce these topics and prompt people to ask candid questions. … Ask if they, their family members, or anyone they know had surgery before, and if they have questions … The knowledge gained also helps people appropriately solve problem and ask better questions. … For example, many patients and family reviewers for the colorectal surgery booklet had questions about
-
www.ahrq.gov/health-literacy/improve/precautions/tool23.html
February 01, 2024 - For example:
Check-in staff can say, "We encourage you to ask questions about costs so that you … Have check-out staff ask, "Have you had all your questions about costs answered?" … Professionals can send questions on behalf of patients to profesional@medicarerights.org . … Go to the appendix for suggestions for survey questions . … about this tool from the Health Literacy Patient Feedback Questions .