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1101. Supplemental Interpreter Services Items for the CAHPS Clinician & Group Survey (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/interpreter-cg-cahps-adult-spanish-2357-4b.pdf
      January 05, 2018 - include them only if your sample design is likely to yield a sufficient number of responses to those questions … Supplemental Items: Interpreter Services Population Version: Adult Document No. 2357-4b Page 2 Questions … Supplemental Items: Interpreter Services Population Version: Adult Document No. 2357-4b Page 3 Questions

1102. Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.pdf
      March 09, 2007 - . 1 Conventions Used in This Document ................................... 1 Introductory Script and Questions … • All questions should include a “REFUSED” (“REF”) response option, which can be on the interviewer … If you agree to take part, we would ask you some questions about your satisfaction with your nursing … You can skip over any questions you don’t want to answer and you can stop participating at any time. … Do you have any questions before we start?

1103. Strategy 3: Nurse Bedside Shift Report (Tool 1) (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_1_BSR_Broch_508.docx
      February 24, 2011 - Let us know if you have any questions. We are partners in your care. … This gives you a chance to meet the nurse taking over your care, ask questions, and share important information … Encourage you to ask questions and share your concerns. … If you have questions or concerns, nurse bedside shift report is the perfect time to raise them. … Ask questions if something is confusing.

1104. QAPI Leadership Rounding Guide (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/nursing-home/resources/qapi-leadership-rounding-guide-centers-for-medicare.pdf
      February 18, 2014 - Questions to Consider Before Rounding 1. Which leader(s) will conduct rounds? 2. … What questions do you want to ask? What do you want to learn? (See sample questions below.) 4. … Ask questions and document key points. See optional rounding form below. 3. … ISSUES THAT HAVE BEEN ADDRESSED BY LEADERSHIP: (reporting these back to staff shows responsiveness) Questions

1105. Healthlittoolkit2-Tool4D (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2-tool4d.docx
      December 10, 2015 - Please answer these questions either yes or no about the visit you had today. … Did this provider or staff member encourage you to ask questions? Yes No 6. … Did this provider or staff member answer all your questions to your satisfaction? Yes No 7.

1106. Preparing a Questionnaire Using the CAHPS Clinician & Group Survey (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/preparing_questionnaire_cg30.pdf
      September 01, 2015 - ...................................................................... 1 Incorporating Supplemental Questions … the questionnaire Incorporating Supplemental Questions Like most CAHPS surveys, the Clinician & … • Core items are questions that are included in every questionnaire to ensure standardization and … For example, medical groups may want to incorporate questions from the CAHPS Survey for Accountable … 1 Yes 2 No → If No, go to #11 Same questions when added to the core survey: 8.

1107. Appropriate Assertion Call (Transcript) | Agency for Healthcare Research and Quality
      www.ahrq.gov/hai/cusp/toolkit/content-calls/assertion.html
      April 01, 2013 - are with assertive behaviors of speaking up and asking questions when they don’t know the answer, of … Then if you go to slide 15, you can see some of the questions that you would have in a group meeting … What is the source of those questions? Jill Marstellar: Yes, indeed. … Alternatively, you could take the questions that we presented here, you could write your own questions … Operator: There do not appear to be further questions at this time.

1108. Health-Literacy-Cg-Cahps-Adult-Spanish-2357-3B (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/health-literacy-cg-cahps-adult-spanish-2357-3b.docx
      December 20, 2017 - include them only if your sample design is likely to yield a sufficient number of responses to those questions … Questions Placement and Other Instructions C-HL1.

1109. CAHPS Cancer Care Supplemental Items (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-access-english-557-1a.docx
      March 07, 2017 - include them only if your sample design is likely to yield a sufficient number of responses to those questions … Questions Placement and Other Instructions N-AC1.

1110. Using the CAHPS Database to Compare, Report, and Improve Organizational Performance (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/7_Dale_Shaller_slides_72-75.pdf
      November 01, 2014 - Questions or comments?

1111. CAHPS Clinician & Group Survey Version 3.0 Overview (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
      January 01, 2015 - supplemental item set In the last 12 months, did you talk with this provider about any health questions … [Read the questions to me/ Wrote down the answers I gave/ Answered the questions for me/ Translated … the questions into my language/ Helped in some other way (Please print)] How did that person help … [Read the questions to me/ Wrote down the answers I gave/ Answered the questions for me/ Translated … the questions into my language/ Helped in some other way (Please print)] No change. 6/17/2015

1112. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=0&search_api_fulltext=&sort=asc
      to consider whether your sample design is likely to yield a sufficient number of responses to those questions

1113. Preparing Data from CAHPS Surveys for Analysis (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/analysis/preparing-data-for-analysis.pdf
      May 15, 2017 - However, unless your research questions necessitate combining the responses to two survey versions into … Key items are the survey questions that all respondents should answer, including: • Questions confirming … • The screeners for the questions included in the core composites measures. … Reportable items are the questions included in the composite and rating measures. … • Step 2 –Calculate the average proportion responding to each category across the questions in the

1114. Healthlittoolkit2-Tool4C (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2-tool4c.docx
      December 10, 2015 - Answer the following questions either yes or no to provide feedback about the quality of the communication … Did this clinician or staff member encourage the patient to ask questions? Yes No 6. … Did this clinician or staff member answer all the patient’s questions? Yes No 7.

1115. Appendixes | Agency for Healthcare Research and Quality
      www.ahrq.gov/ncepcr/tools/assessments/health-appendixes.html
      September 01, 2013 - Case Study Appendix 3:  Health Assessments for Adults Appendix 4:  Adult Health Assessment Sample Questions … The appendices include additional tools for your practice and health assessment sample questions … Case Study Appendix 3: Health Assessments for Adults Appendix 4: Adult Health Assessment Sample Questions

1116. Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/4_Rick_Evans_slides_41-46.pdf
      January 01, 2013 - place at MGH/MGPO for years (2008) Consistent with national direction Visit–specific version has questions … lag time allows for relatively recent data, sufficient to implement improvements Wrap Up Any questions … Listens Survey on Helpfulness Survey Results Actions CG-CAHPS Results - Providers CG-CAHPS Data Questions … Wrap Up Any questions?

1117. Suppl Health Lit Items Hcahps-Adult 957-3A (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/suppl_health_lit_items_hcahps-adult_957-3a.docx
      March 11, 2016 - include them only if your sample design is likely to yield a sufficient number of responses to those questions … The need for a subheading depends on which questions you choose to use. · Format the subheading so that … Questions Placement and Other Instructions HHL1. … During this hospital stay, how often did nurses answer all your questions to your satisfaction? … During this hospital stay, how often did doctors answer all your questions to your satisfaction?

1118. Form E. Patient/Family Focus Group Consent Form | Agency for Healthcare Research and Quality
      www.ahrq.gov/patient-safety/resources/resdesign-tool/tkforme.html
      August 01, 2016 - Site Visit/Conference Call Questions Form B. Employee Focus Group Questions Form C. … Invitation for Questions The researcher carrying out this study is __________________. … You may ask any questions you have now. … If you have questions later, you may call _________________. … If you have questions about injury related to the research, you may call _________________ at _______

1119. After Hospital Care Plan for: Oscar Sanchez [Sample] (pdf file)
      www.ahrq.gov/sites/default/files/publications/files/ahcpsample.pdf
      September 01, 2012 - Questions for Dr. … Avery For my appointment on Wednesday, August 8 th , at 11:30 am I have questions about: __ … _____________________________ ___________________________________________________ What other questions … See your doctor and ask questions. 11 My Medical Problem: High Blood Pressure High … See your doctor and ask questions.

1120. Supplemental-Coordination-Of-Care-Cgcahps-Child-2358-17A (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/supplemental-coordination-of-care-cgcahps-child-2358-17a.docx
      October 12, 2017 - include them only if your sample design is likely to yield a sufficient number of responses to those questions