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  1. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_1_BSR_Broch_508.docx
    February 24, 2011 - Let us know if you have any questions. We are partners in your care. … This gives you a chance to meet the nurse taking over your care, ask questions, and share important information … Encourage you to ask questions and share your concerns. … If you have questions or concerns, nurse bedside shift report is the perfect time to raise them. … Ask questions if something is confusing.
  2. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.pdf
    March 09, 2007 - . 1 Conventions Used in This Document ................................... 1 Introductory Script and Questions … • All questions should include a “REFUSED” (“REF”) response option, which can be on the interviewer … If you agree to take part, we would ask you some questions about your satisfaction with your nursing … You can skip over any questions you don’t want to answer and you can stop participating at any time. … Do you have any questions before we start?
  3. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/interpreter-cg-cahps-adult-spanish-2357-4b.pdf
    January 05, 2018 - include them only if your sample design is likely to yield a sufficient number of responses to those questions … Supplemental Items: Interpreter Services Population Version: Adult Document No. 2357-4b Page 2 Questions … Supplemental Items: Interpreter Services Population Version: Adult Document No. 2357-4b Page 3 Questions
  4. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2-tool4d.docx
    December 10, 2015 - Please answer these questions either yes or no about the visit you had today. … Did this provider or staff member encourage you to ask questions? Yes No 6. … Did this provider or staff member answer all your questions to your satisfaction? Yes No 7.
  5. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/preparing_questionnaire_cg30.pdf
    September 01, 2015 - ...................................................................... 1 Incorporating Supplemental Questions … the questionnaire Incorporating Supplemental Questions Like most CAHPS surveys, the Clinician & … • Core items are questions that are included in every questionnaire to ensure standardization and … For example, medical groups may want to incorporate questions from the CAHPS Survey for Accountable … 1 Yes 2 No → If No, go to #11 Same questions when added to the core survey: 8.
  6. www.ahrq.gov/hai/cusp/toolkit/content-calls/assertion.html
    April 01, 2013 - are with assertive behaviors of speaking up and asking questions when they don’t know the answer, of … Then if you go to slide 15, you can see some of the questions that you would have in a group meeting … What is the source of those questions? Jill Marstellar: Yes, indeed. … Alternatively, you could take the questions that we presented here, you could write your own questions … Operator: There do not appear to be further questions at this time.
  7. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=0&search_api_fulltext=&sort=asc
    to consider whether your sample design is likely to yield a sufficient number of responses to those questions
  8. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/health-literacy-cg-cahps-adult-spanish-2357-3b.docx
    December 20, 2017 - include them only if your sample design is likely to yield a sufficient number of responses to those questionsQuestions Placement and Other Instructions C-HL1.
  9. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
    January 01, 2015 - supplemental item set In the last 12 months, did you talk with this provider about any health questions … [Read the questions to me/ Wrote down the answers I gave/ Answered the questions for me/ Translated … the questions into my language/ Helped in some other way (Please print)] How did that person help … [Read the questions to me/ Wrote down the answers I gave/ Answered the questions for me/ Translated … the questions into my language/ Helped in some other way (Please print)] No change. 6/17/2015
  10. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-access-english-557-1a.docx
    March 07, 2017 - include them only if your sample design is likely to yield a sufficient number of responses to those questionsQuestions Placement and Other Instructions N-AC1.
  11. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/7_Dale_Shaller_slides_72-75.pdf
    November 01, 2014 - Questions or comments?
  12. Process (ppt file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/pharmlitqi/slidedeck2/slidedeck2.ppt
    March 01, 2011 - Encourage Questions & Interaction DO ASK: What questions do you have? … DON’T ASK: Do you have any questions? Questions? … or “Any questions?” … Ask, “What questions do you have?” * 5. … Encourage questions.
  13. www.ahrq.gov/patient-safety/resources/resdesign-tool/tkforme.html
    August 01, 2016 - Site Visit/Conference Call Questions Form B. Employee Focus Group Questions Form C. … Invitation for Questions The researcher carrying out this study is __________________. … You may ask any questions you have now. … If you have questions later, you may call _________________. … If you have questions about injury related to the research, you may call _________________ at _______
  14. www.ahrq.gov/sites/default/files/publications/files/ahcpsample.pdf
    September 01, 2012 - Questions for Dr. … Avery For my appointment on Wednesday, August 8 th , at 11:30 am I have questions about: __ … _____________________________ ___________________________________________________ What other questions … See your doctor and ask questions. 11 My Medical Problem: High Blood Pressure High … See your doctor and ask questions.
  15. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/ahcpsample.pdf
    September 01, 2012 - Questions for Dr. … Avery For my appointment on Wednesday, August 8 th , at 11:30 am I have questions about: __ … _____________________________ ___________________________________________________ What other questions … See your doctor and ask questions. 11 My Medical Problem: High Blood Pressure High … See your doctor and ask questions.
  16. Coaching-Checklist (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/coaching-checklist.docx
    April 21, 2014 - Changes in patient’s cardiac history · Changes in patient’s respiratory history Step 2: Checklist Use Questions … After the discussion, please answer the following questions about how the checklist was used. … Step 2: Checklist Use Questions After the discussion, please answer the following questions about how … problems to be addressed · Key concerns for patient recovery and management Step 2: Checklist Use Questions … After the discussion, please answer the following questions about how the checklist was used.
  17. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/analysis/preparing-data-for-analysis.pdf
    May 15, 2017 - However, unless your research questions necessitate combining the responses to two survey versions into … Key items are the survey questions that all respondents should answer, including: • Questions confirming … • The screeners for the questions included in the core composites measures. … Reportable items are the questions included in the composite and rating measures. … • Step 2 –Calculate the average proportion responding to each category across the questions in the
  18. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/4_Rick_Evans_slides_41-46.pdf
    January 01, 2013 - place at MGH/MGPO for years (2008) Consistent with national direction Visit–specific version has questions … lag time allows for relatively recent data, sufficient to implement improvements Wrap Up Any questions … Listens Survey on Helpfulness Survey Results Actions CG-CAHPS Results - Providers CG-CAHPS Data Questions … Wrap Up Any questions?
  19. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2-tool4c.docx
    December 10, 2015 - Answer the following questions either yes or no to provide feedback about the quality of the communication … Did this clinician or staff member encourage the patient to ask questions? Yes No 6. … Did this clinician or staff member answer all the patient’s questions? Yes No 7.
  20. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/supplemental-coordination-of-care-cgcahps-child-2358-17a.docx
    October 12, 2017 - include them only if your sample design is likely to yield a sufficient number of responses to those questions

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