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teamstepps.ahrq.gov/patient-safety/reports/engage/choosing.html
April 01, 2018 - their appointment, they can write down what they would like to discuss during the office visit: their questions … It encourages patients to prepare for their appointment, to speak up, and to ask questions. … Select Be Prepared if you want to ensure that your patients ask you any questions they have and communicate
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teamstepps.ahrq.gov/teamstepps/instructor/fundamentals/module12/igpracticeteach.html
March 01, 2014 - Ask:
Any questions before we start? … Discuss participants' feedback for 2 minutes, using the Discussion questions below. … Instructor Note: At the end of the activity, you may want to ask if the participants have any questions
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teamstepps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-6.html
September 01, 2020 - .
___ Ask open-ended questions that start with "what" or "how" and avoid questions that result in "yes … Teach-back questions for shared decisionmaking
Try these examples with your patients
"We talked about … Promote a teach-back environment
Besides asking questions, there are other ways to promote teach-back
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teamstepps.ahrq.gov/teamstepps-program/curriculum/situation/teach/two-day.html
February 01, 2024 - returned, use Slide 3, “Situation Monitoring Exercise: Discuss Rebuilding Your Tower” to discuss the questions … Small Group Discussion,” is displayed, give the teams 5 minutes to address the three process discussion questions … Then lead the group discussion to get responses to the questions. … the discussion of situation monitoring by asking the groups to return to the Worksheet and answer the questions
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teamstepps.ahrq.gov/talkingquality/distribute/promote/multiple/using-media.html
September 01, 2019 - Generate possible questions you may be asked and craft good answers to those questions. … Take the time to identify really difficult questions and figure out how to address them. … Either have good answers to questions or know when to slide out from under a question that doesn’t have
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teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
March 01, 2020 - The Intervention
Customer service standards are already embedded in many of the CAHPS survey questions … These questions were selected because they measure processes of care that patients and members use to … However, that does not mean it will be easy to translate the questions into standards that your staff … Interactive Voice Response (IVR) system to enable members to get quick answers to the most frequently asked questions … Developed and implemented Web-based FAQ (frequently asked questions) materials, downloadable member materials
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.docx
March 04, 2009 - · Maximize readability by using two columns, serif fonts for the questions, and ample white space. … You are sometimes told to skip over some questions in this survey. … 1|_| Never
2|_| Sometimes
3|_| Usually
4|_| Always
About You
There are only a few questions left.
65 … Mark one or more.
1|_| Read the questions to me
2|_| Wrote down the answers I gave
3|_| Answered the … questions for me
4|_| Translated the questions into my language
5|_| Helped in some other way
CAHPS American
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/research/findings/ta/topicrefinement/hmv-protocol.pdf
February 02, 2018 - The Key Questions
During Topic Refinement, we developed the Key Questions (KQs) with input from Key … Review of Key Questions
The Agency for Healthcare Research and Quality (AHRQ) posted the key questions … This input is intended to ensure that the key questions are specific and
relevant.
VIII. … The Key Questions
III. Analytic Framework
IV. Methods
V. References
VI. … Review of Key Questions
VIII. Key Informants
IX. Technical Experts
X. Peer Reviewers
XI.
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teamstepps.ahrq.gov/talkingquality/resources/writing/tip7.html
November 01, 2019 - Asking questions is a common method of getting feedback from readers, and you can ask questions whether … The Best Way To Check on Comprehension
Although tempting, it’s not helpful to ask people direct questions
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-t-taq-questionnaire.pdf
May 31, 2023 - Attitudes Questionnaire 2
TeamSTEPPS Teamwork Attitudes Questionnaire
Instructions: Respond to the questions … I prefer to work with team members
who ask questions about information I
provide.
29.
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teamstepps.ahrq.gov/talkingquality/assess/index.html
September 01, 2019 - An evaluation helps you answer two key questions:
Did your report "work?" … To answer these questions, you need to assess your efforts as systematically as possible.
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teamstepps.ahrq.gov/research/publications/search.html?page=18
November 01, 2007 - October 2007
Publication Number: 07(08)-0051-1-EF
Do You Know the Right Questions … to Ask Card
This publication gives a list of sample questions to ask during a medical encounter. … networks (PBRNs) involve practicing clinicians in asking and answering clinical and organizational questions
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/teampercept.pdf
March 21, 2014 - TeamSTEPPS Teamwork Perceptions Questionnaire (T-TPQ)
Instructions: Please respond to the questions … When communicating with patients, staff allow enough time
for questions.
32.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-span-651b.doc
September 01, 2011 - Resident Instrument
1Instructions for Vendor
1Instructions for Interviewer
2Introductory Script and Questions … updated: September 01, 2011
Information for Vendors
· The scripts provided in this document use the questions … · All questions should include a “REFUSED” (“REF”) response option, which can be on the interviewer … Introductory Script and Questions
[AFTER LOCATING RESIDENT, INTRODUCE SELF & BRIEFLY INTRODUCE SURVEY … [ANSWER ANY QUESTIONS, THEN GO TO QUESTION 1.]
-
teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/Medical-Office-Users-Guide-2021.pdf
January 01, 2021 - The
survey also includes questions that ask respondents about problems exchanging information with … Please contact [POC name and job position] if you have any questions about
the survey [provide phone … Display notifications for questions with missing answers before the respondent
leaves the Web page. … Decide on the number of questions on each Web page. … in
chunks of 5 or 6 questions per individual Web page.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_3_Get_to_Know_508.docx
February 10, 2011 - If you have any questions, the attending physician can answer them. … Registered nurses can help with any questions you have. … Ask your nurse if you have questions.
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teamstepps.ahrq.gov/sops/surveys/medical-office/index.html
October 01, 2023 - Frequently Asked Questions About the SOPS Medical Office Survey . … Tool, Data Entry and Analysis Tool, Improvement Resources, SOPS Bibliography , and frequently asked questions
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teamstepps.ahrq.gov/tools/index.html?page=3
September 01, 2012 - 3
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Questions … are the Answer
Questions Are the Answer provides tools for clinicians to use to engage patients … Materials include a seven-minute waiting room video, notepads for prioritizing questions, brochures,
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teamstepps.ahrq.gov/teamstepps/instructor/fundamentals/module3/igcommunication.html
March 01, 2019 - Instructor Note: The following examples can be read aloud for discussion, using the questions listed … It includes the ability to ask questions, seek clarification, and acknowledge the message was received … Instructor Note: If responses to the questions above do not provide sufficient examples, the one below … Leave enough time for patient questions, and answer questions completely. … Then, review and answer the questions for Module 3.
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teamstepps.ahrq.gov/health-literacy/professional-training/shared-decision/index.html
March 01, 2023 - AHRQ also provides a series of questions to assess your readiness for the use of the SHARE Approach … Preventive Services Task Force Patient and Clinician Resources
Patient Question Builder
Questions