-
teamstepps.ahrq.gov/cahps/news-and-events/podcasts/cahps-surveys-podcast.html
March 01, 2016 - Do patients' expectations affect how they respond to CAHPS survey questions about their providers? … Dale Shaller: Well Rebecca, do patients really have the expertise that they need to answer questions … to their needs, whether they received understandable information, and got timely answers to medical questions … And we're learning that the design and wording of the questions appear to matter more than the number … of questions.
-
teamstepps.ahrq.gov/teamstepps-program/resources/tools/index.html
January 01, 2024 - TeamSTEPPS Learning Benchmarks (PDF, 247 KB)
This PDF provides a checklist of questions to assess … It can be adjusted to add or remove questions based on the sections that were added or removed.
-
teamstepps.ahrq.gov/news/pcworkforce-webinar.html
April 01, 2024 - presentations in which they describe the primary and secondary data sources used to answer research questions … , speakers will be available to answer attendees’ questions.
-
teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-narrative-elicitation-protocol.pdf
October 29, 2018 - www.ahrq.gov/cahps
CAHPS Narrative Elicitation Protocol
• A structured series of 5 open-ended questions … about their experience with a
provider and his/her office staff
Complement the closed-ended survey questions
-
teamstepps.ahrq.gov/hai/quality/tools/cauti-ltc/tips.html
March 01, 2017 - Encourage staff to ask questions and share concerns throughout the session. … Should you use the video, start and pause it as needed to address questions. … At the end of the video/presentation, ask staff to review discussion questions or activities and identify
-
teamstepps.ahrq.gov/sites/default/files/wysiwyg/patient-safety/rev-reportaddendum.pdf
March 01, 2021 - phone, or with other technologies as appropriate and available
to provide emotional support, answer questions … • Clarify any outstanding questions with the inpatient team. … • Perform medication reconciliation, including use of open-ended questions to assess patients’
understanding … and review the care plan with the patient and family to ensure they understand it and
address any questions
-
teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-items.pdf
August 01, 2019 - mailto:SafetyCultureSurveys@westat.com
Note: Negatively worded questions should be reverse coded when … Reliability of this composite measure—Cronbach’s alpha (4 items) = .83
Note: Negatively worded questions … In this unit, staff are afraid to ask questions when something does not seem right. … Note: Negatively worded questions should be reverse coded when calculating percent “positive” response
-
teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/index.html
February 01, 2020 - Skip to main content
An official website of the Department of Health and Human Services
Careers
Contact Us
Español
FAQs
Search all AHRQ sites
Search small
Search
Menu
…
-
teamstepps.ahrq.gov/talkingquality/translate/scores/scoring.html
June 01, 2016 - The CAHPS Clinician & Group Survey, for example, has many questions whose response options are “always … These questions are framed so that “always” is the most desirable response. … categories is equal (e.g., years of education), which is not necessarily true for responses to survey questions
-
teamstepps.ahrq.gov/funding/training-grants/summary.html
July 01, 2021 - Research Questions and Standards of Scientific Evidence. … To ask meaningful questions and evaluate the usefulness of scientific evidence and insights. … outcomes and quality by conducting research that matters to health systems and that answers health system questions
-
teamstepps.ahrq.gov/health-literacy/professional-training/shared-decision/webinars/index.html
September 01, 2020 - Questions and Answers . … Questions and Answers .
Presenters/Topics:
Robert Volk, Ph.D. … Questions and Answers .
Presenters/Topics:
David Arterburn, M.D., M.P.H.
-
teamstepps.ahrq.gov/antibiotic-use/acute-care/four-moments/index.html
November 01, 2019 - Four Moments Questions
Moment 1: Does my patient have an infection that requires antibiotics? … These questions should be asked every day that a patient is on antibiotics. … This can occur as early as after the first day the patient is on antibiotics; thus, the Moment 3 questions
-
teamstepps.ahrq.gov/cahps/about-cahps/index.html
April 01, 2024 - FAQs— Frequently Asked Questions (FAQs) offers answers to dozens of questions about the CAHPS program … Contact information— Contact CAHPS with questions or comments about the CAHPS surveys or the CAHPS Database
-
teamstepps.ahrq.gov/policy/privacy.html
November 01, 2017 - is responsible for the business requirements of the data maintained in the system, for answering any questions … Individuals that have questions about these procedures, or about their information, may also contact … is responsible for the business requirements of the data maintained in the system, for answering any questions … is responsible for the business requirements of the data maintained in the system, for answering any questions … Contact Information: Senior Agency Official for Privacy
Individuals that have questions about the information
-
teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/The_Case_for_Improving_Patient_Experience_-2011_10_01_Transcript.pdf
January 01, 2011 - And the second way is that we can take specific questions and start to dive a little bit deeper into … really generated some strong responses from people
because they weren’t sure if these were the right questions … able to do this in a way that was really
rigorous and what would be the result of looking at those questions … is good communication surrounding the visit and so we really
focused on some of the communication questions … So we tried to look at things that were correlated with that and we felt
the communication questions
-
teamstepps.ahrq.gov/news/blog/ahrqviews/health-literacy-objectives.html
October 01, 2021 - often leave their provider’s office without understanding what they’ve been told or with unanswered questions … The Question Builder —lets people create a list of questions that they can take to medical appointments
-
teamstepps.ahrq.gov/sites/default/files/wysiwyg/action-alliance/addressing-workforce-safety-agenda-062723.pdf
June 27, 2023 - Series Agenda
Addressing Violence in the Workplace
Tuesday, June 27, 2023
2:00 – 3:00 PM ET
Questions
-
teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
January 01, 2023 - Questions or comments regarding this Chartbook or the Child HCAHPS Survey Database may be directed to … Note, the number of respondents to specific questions may be less than the total
number of respondents … Possible reasons include non-response producing missing data,
some questions only being applicable to … *Involving Teens in Their Care questions were only answered by respondents with children thirteen years … Involving Teens in Their Care questions were only answered by respondents with children thirteen years
-
teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.pdf
October 30, 2020 - months but less than 6
months
4 At least 6 months but less than 1 year
5 1 year or more
These questions … Mark one or
more.
1 Read the questions to me
2 Wrote down the answers I gave
3 Answered the questions … for me
4 Translated the questions into my
language
5 Helped in some other way
Thank you.
-
teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.docx
April 01, 2011 - Invite the patient and family to use the white board in the room to write questions or concerns
Ask … open-ended questions to elicit questions and concerns
Use the Be Prepared to Go Home Checklist and Booklet … Nurses reviewed the booklets with patients before discharge to address any remaining questions. … Throughout their hospital stay, nurses encouraged patients to read the booklet and ask questions. … Nursing assistants helped patients write questions in their discharge booklets.