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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_508.docx
April 05, 2013 - clinicians, hospital staff, patients, and families on experiences, ideas for changes and improvements, and questions … staff from the point of admission, including giving patients a clearer understanding of how to ask questions … outcomes-oriented measures, such as CAHPS Hospital Survey scores, including overall scores and scores on questions … Hospital Examples:
Adding Questions to Patient Experience of Care Surveys to Assess Patient and Family … Engagement Strategies
Valley View Hospital in Glenwood Springs, CO, added survey questions to its experiences
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule8.pptx
March 28, 2006 - question to the TeamSTEPPS experts, or select the FAQ button to get help and view frequently asked questions … form the class into teams of two to three individuals and assign each group three to four discussion questions … Leaders must create a compelling vision, one that answers the questions, what do we want to achieve? … Take five minutes for yourselves now, and think through and write down your answers to the following questions … When you teach, use these questions as well as those found on Page 14 of the Instructor Guide to facilitate
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pilot-results-parti.pdf
September 01, 2019 - We cognitively tested the draft survey with hospital
providers and staff to ensure that the questions … 3
Communication Openness Staff speak up if they see something unsafe and feel comfortable asking questions … patient safety concerns”) and negatively worded items
(e.g., “In this unit, staff are afraid to ask questions … For example, for the item “In this unit, staff are afraid to ask questions when something
does not seem … percent positive response would be 60
percent (i.e., 60 percent of respondents are not afraid to ask questions
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talkingquality.ahrq.gov/news/newsletters/e-newsletter/856.html
March 01, 2023 - Contact Information
For comments or questions about AHRQ News Now, contact Bruce Seeman at Bruce.Seeman … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov
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talkingquality.ahrq.gov/news/newsletters/e-newsletter/861.html
April 01, 2023 - Contact Information
For comments or questions about AHRQ News Now, contact Bruce Seeman at Bruce.Seeman … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov
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talkingquality.ahrq.gov/news/newsletters/e-newsletter/853.html
March 01, 2023 - Contact Information
For comments or questions about AHRQ News Now, contact Bruce Seeman at Bruce.Seeman … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov
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talkingquality.ahrq.gov/news/newsletters/e-newsletter/821.html
June 01, 2022 - Contact Information
For comments or questions about AHRQ News Now, contact Bruce Seeman at Bruce.Seeman … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov
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talkingquality.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy1/index.html
December 01, 2017 - Family Advisor Application Form—Form that advisors complete that includes basic demographic information, questions … on why the applicant wants to be an advisor, and questions on prior relevant experiences as an advisor
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talkingquality.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-4/guide.html
October 01, 2017 - Implementation Team determine how to successfully implement changes to your program by answering the following questions … The questions to ask your Team are:
How will you manage the change process at the patient care level … We can’t answer all these questions today, but they are points to ponder as you plan to implement a Fall … The Unit Champion is the go-to person when staff members have questions. … Questions to consider with electronic records include:
What information about fall risk factors is
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_tools.docx
November 16, 2011 - Continue asking questions that are important in learning more about this process.
2D: Assessing Current … Use your hospital’s policies, procedures, and general practices to answer the questions. … The survey may need to be modified if certain questions are not consistent with your policies and procedures … Decide which scale or questions will be used for performing fall risk factor assessment.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/labordel.pdf
March 18, 2014 - The nurse
thinks it is “strange” but never questions the use of a 20 mg Prostin suppository in a term … Even when the nurse personally questions the use of a
suppository, she does not use the Two-Challenge … more beneficial and educational to me because I
would feel less embarrassed and would be able to ask questions … Instructor Comments
In this scenario, the nurse, detecting what she believes is a simple error, questions
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/webinar04/formative_evaluation_webinar.pptx
July 15, 2013 - Multiple components
New roles for clinical staff
Variable local resources to support implementation
QUESTIONS … collaboration
Intervention fidelity vs. flexibility
Practice site engagement and sustainability
30
Questions
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talkingquality.ahrq.gov/patients-consumers/diagnosis-treatment/hospitals-clinics/index.html
December 01, 2017 - Ambulatory Surgery
Hospital Compare (website)
Patients and Providers Discuss Importance of Asking Questions
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module1/grand-rounds-presentation-slides.pptx
January 01, 2014 - lead to litigation as patients and families see this as their only way of getting answers to their questions … Establish a hospital contact person for the patient and family to contact with questions/concerns. … Anticipate potential reactions and questions.
Avoid blame.
“The lab always does this.” … Prepare for the conversation, and consider their potential reactions or questions. … Encourage and support the CANDOR process throughout the organization.
44
Module 1
45
Questions?
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module1/module1_pu-whychange.docx
July 12, 2017 - Slide 13
SAY: The Toolkit is organized under six major questions intended to be used primarily by you … The six sections help you answer these questions:
1. Is your hospital ready for this change? … Ask the leader to ask frontline staff these suggested questions:
How will the next patient on this unit … Set up a measurement committee, and determine a measurement protocol that considers these questions: … ASK: Are there any questions before moving on to Module 2?
SAY: Let’s turn now to Module 2.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module1/module1_fall-prevention.docx
March 01, 2013 - Slide 12
SAY: The Toolkit is organized under six major questions intended to be used primarily by you … The six sections will help you answer these questions:
1. Is your hospital ready for this change? … Ask the leader to ask frontline staff these suggested questions:
· How will the next patient on this … Set up a measurement committee and determine a measurement protocol that considers these questions:
What … ASK: Are there any questions before moving on to Module 2?
SAY: Let’s turn now to Module 2.
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talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/apd.html
August 01, 2022 - Event Investigation and Analysis Guide: Appendix D
CANDOR Tool
PROCESS
QUESTIONS … If the answer to any of these questions is “no” this is a SYSTEMS issue and should be addressed as such
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/research/findings/ta/topicrefinement/obesity_topic-refinement.pdf
May 22, 2014 - AHRQ Technology Assessment Program
Johns Hopkins University Evidence-based Practice Center
Key Questions … 2014
AHRQ Technology Assessment ProgramJohns Hopkins University Evidence-based Practice Center
Key Questions
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medmanage-ptreminder-postcard.pdf
December 01, 2017 - � Any questions you have about your medicines.
All your medicines
from all your doctors!
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital_survey_composites-spanish.pdf
October 01, 2009 - o Question added only at the end of the survey after Section G, before the demographic
questions in … For questions about this translation, please e-mail SafetyCultureSurveys@ahrq.hhs.gov.