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41. Gap Analysis Facilitator's Guide: Appendix C | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apc.html
    August 01, 2022 - Structured Interview Guide To produce more consistently useful results, use structured interview questions … The facilitator should review the questions in advance to determine which questions are appropriate for

42. Key Questions When Choosing Health Care Quality Measures | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/talkingquality/measures/measure-questions.html
    November 01, 2018 - Home Talking Quality Select Measures To Report Key Questions … Report Domains of Healthcare Quality Types of Quality Measures Data Sources Key Questions … Assess Your Reporting Project Resources About TalkingQuality Key Questions … You can start by answering the following three questions. Does the measure support your goal? … reviewed November 2018 Page originally created February 2015 Internet Citation: Key Questions

43. Primary Care Practice-Based Research Networks (PBRN) | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/professionals/prevention-chronic-care/improve/pbrn/index.html
    July 01, 2013 - groups of primary care clinicians and practices working together to answer community-based health care questions … networks (PBRNs) involve practicing clinicians in asking and answering clinical and organizational questions … Frequently Asked Questions (FAQs) .

44. CAHPS Clinician & Group Narrative Item Set | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html
    July 01, 2023 - Questions in the Narrative Item Set for the Clinician & Group Survey There are two slightly different … There are five questions in the Adult version and six questions in the Child version: The first question … The third and fourth questions ask the respondent to elaborate on what went well or could have been better … Item Set for the Clinician & Group Survey (PDF, 202 KB) Because of the sequential design of the questions … The CAHPS team strongly recommends against reordering the questions or selecting a subset of the questions

45. TeamSTEPPS 2.0 Readiness Assessment | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/teamstepps/readiness/index.html
    August 01, 2015 - Answering these questions can help your institution understand its level of readiness to initiate the … You may find it helpful to have a colleague review your responses or to answer the questions with a larger … Organizational Readiness Assessment Checklist Record your responses to the questions below: Questions … you begin the implementation process, make sure you continue to monitor whether the answers to these questions … Consider postponing the implementation process for a few months, and then answer the questions again

46. Engaging Patients and Families in Their Health Care | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/patient-safety/patients-families/index.html
    June 01, 2023 - My Questions for This Visit Patients can use this list of questions to take active role in their health … Patients and Providers Discuss Importance of Asking Questions In these short videos, patients talk about … how simple questions can help you take better care of yourself, feel better, and get the right care … Doctors and nurses talk about how your questions help them take better care of you and give advice on … how you can be an active member of your health care team and get your questions answered.

47. CAHPS Patient-Centered Medical Home (PCMH) Item Set | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/index.html
    November 01, 2021 - (PCMH) Item Set The Patient-Centered Medical Home (PCMH) Item Set is a set of supplemental questions … In order to capture the concept of the care team rather than the individual provider, some questions … The questions do not refer explicitly to a “care team” because the CAHPS research team found that some

48. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-shaller-closing.pdf
    October 29, 2018 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care Questions and … Answers www.ahrq.gov/cahps Using the Webcast Console to Submit Questions • Question and Answer … accounts/USAHRQ/ subscriber/new 54 https://subscriptions.ahrq.gov/accounts/USAHRQ/subscriber/new Questions … mailto:cahps1@westat.com https://www.ahrq.gov/cahps/index.html https://www.ahrq.gov/cahps/index.html Questions … and Answers Using the Webcast Console to Submit Questions Get CAHPS News and Announcements Questions

49. Practice-based Research Networks | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/ncepcr/communities/pbrn/index.html
    August 01, 2023 - networks (PBRNs) involve practicing clinicians in asking and answering clinical and organizational questions … Typically, PBRNs draw on the experience and insight of practicing clinicians to identify and frame research questions … By linking these questions with rigorous research methods, the PBRN can produce research findings that

50. About the CAHPS Patient Narratives Elicitation Protocol (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
    June 01, 2021 - This short set of open-ended items was designed to supplement the closed- ended questions in the CAHPS … the experiences underlying the responses to the closed-ended survey questions and gain insight into … When administered before the closed-ended questions, the Narrative Item Set functioned in a way that … The next questions ask you to describe the care you get from this provider in your own words. … The latter questions in the sequence provide a substantial share of actionable feedback.

51. Team-Antibiotic-Review-Form (doc file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/improve/team-antibiotic-review-form.docx
    November 01, 2019 - AHRQ Safety Program for Improving Antibiotic Use Team Antibiotic Review Form *Questions 1–6 should … Yes ☐ No ☐ N/A * For patients who have been receiving antibiotics longer than 24 hours, answer questions … 7–14 in addition to the above questions 1–6.

52. Use the Teach-Back Method: Tool 5 | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/health-literacy/improve/precautions/tool5.html
    February 01, 2024 - Plan how you will ask non-shaming questions. … Do not ask questions that can be answered with a "yes" or "no." "Do you understand?" … are NOT teach-back questions. … You can use the teach-back questions that were developed as part of AHRQ's Making Informed Consent and … about this tool from the Health Literacy Patient Feedback Questions . 

53. Supplemental Items for the CAHPS Hospital Adult Survey: Health Literacy | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
    October 01, 2023 - Add a transition statement to indicate a transition from the HCAHPS questions. … The need for a subheading depends on which questions you choose to use. … Questions and Response Options Placement and Other Instructions H-HL1. … During this hospital stay, how often did nurses answer all your questions to your satisfaction?     … During this hospital stay, how often did doctors answer all your questions to your satisfaction?    

54. Supplemental Items for Hospital SOPS | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/sops/surveys/hospital/supplemental-items/index.html
    November 01, 2021 - Supplemental Items for Hospital SOPS All SOPS ® surveys are composed of standardized questions—referred … Added to the end of the Hospital SOPS, after Section F: Your Hospital and before the Background Questions

55. Practice-Based Research Networks (PBRNs) | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/cpi/about/otherwebsites/PBRN/pbrn.html
    September 01, 2018 - groups of primary care clinicians and practices working together to answer community-based health care questions … PBRNs draw on the experience and insight of practicing clinicians to identify and frame research questions … By linking these questions with rigorous research methods, the PBRN can produce research findings that

56. Evaluating the Results of a Quality Reporting Project | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/talkingquality/assess/what-you-evaluate/results.html
    November 01, 2018 - Questions addressed by this evaluation included: Are California health care consumers using California … Questions To Assess Results An evaluation of results could focus on a variety of questions. … To learn which methods would be most appropriate to answer questions about results, go to Data Collection … Methods: Matching Questions to Methods . … You may get different responses from different audience segments, so you may need to refine the questions

57. HCBS CAHPS Survey Database: What You Need to Know - CLOSING (pdf file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-closing.pdf
    June 21, 2023 - Type a question in the box that opens 33 CAHPS Updates Sign up for email updates 34   Questions … westat.com https://cahpsdatabase.ahrq.gov/default_landing.aspx Q&A How to Ask a Question CAHPS Updates Questions

58. 26-Patient-Education-Guide (doc file)
    talkingquality.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/26-patient-education-guide.docx
    June 01, 2023 - Patient and Caregiver Testing To ensure the booklets are easy to understand and address common questions … The booklets introduce these topics and prompt people to ask candid questions. … Ask if they, their family members, or anyone they know had surgery before, and if they have questions … The knowledge gained also helps people appropriately solve problem and ask better questions. … For example, many patients and family reviewers for the colorectal surgery booklet had questions about

59. What Is the Environment for Reporting on Health Care Quality? | Agency for Healthcare Research and Quality
    talkingquality.ahrq.gov/talkingquality/plan/environment.html
    June 01, 2016 - The answers to these questions can help you determine how to make the information you have relevant and … Questions to ask about local health plans: Do managed care plans dominate the market? What kinds? … Answers to the questions above may come from a variety of sources, including: The State’s Department … Questions about the political implications of public reporting: Which stakeholders might be affected … Questions about staffing implications: Do you currently have the manpower to undertake this kind of

60. Patient Outcome Survey (mailed version (pdf file)
    talkingquality.ahrq.gov/sites/default/files/publications/files/ptoutcsurvey.pdf
    February 14, 2013 - Answer all the questions by checking the box next to your response. HOSPITAL USE 1. … After the call, all of my questions about my medical care were answered. … All questions and all answer categories must be read exactly as they are worded. … You do not need to answer these questions. … Most of the questions on this survey are about this stay in the hospital.