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talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apc.html
August 01, 2022 - Structured Interview Guide
To produce more consistently useful results, use structured interview questions … The facilitator should review the questions in advance to determine which questions are appropriate for
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talkingquality.ahrq.gov/talkingquality/measures/measure-questions.html
November 01, 2018 - Home
Talking Quality
Select Measures To Report
Key Questions … Report
Domains of Healthcare Quality
Types of Quality Measures
Data Sources
Key Questions … Assess Your Reporting Project
Resources
About TalkingQuality
Key Questions … You can start by answering the following three questions.
Does the measure support your goal? … reviewed November 2018
Page originally created February 2015
Internet Citation: Key Questions
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talkingquality.ahrq.gov/professionals/prevention-chronic-care/improve/pbrn/index.html
July 01, 2013 - groups of primary care clinicians and practices working together to answer community-based health care questions … networks (PBRNs) involve practicing clinicians in asking and answering clinical and organizational questions … Frequently Asked Questions (FAQs) .
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talkingquality.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html
July 01, 2023 - Questions in the Narrative Item Set for the Clinician & Group Survey
There are two slightly different … There are five questions in the Adult version and six questions in the Child version:
The first question … The third and fourth questions ask the respondent to elaborate on what went well or could have been better … Item Set for the Clinician & Group Survey (PDF, 202 KB)
Because of the sequential design of the questions … The CAHPS team strongly recommends against reordering the questions or selecting a subset of the questions
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talkingquality.ahrq.gov/teamstepps/readiness/index.html
August 01, 2015 - Answering these questions can help your institution understand its level of readiness to initiate the … You may find it helpful to have a colleague review your responses or to answer the questions with a larger … Organizational Readiness Assessment Checklist
Record your responses to the questions below:
Questions … you begin the implementation process, make sure you continue to monitor whether the answers to these questions … Consider postponing the implementation process for a few months, and then answer the questions again
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talkingquality.ahrq.gov/patient-safety/patients-families/index.html
June 01, 2023 - My Questions for This Visit
Patients can use this list of questions to take active role in their health … Patients and Providers Discuss Importance of Asking Questions
In these short videos, patients talk about … how simple questions can help you take better care of yourself, feel better, and get the right care … Doctors and nurses talk about how your questions help them take better care of you and give advice on … how you can be an active member of your health care team and get your questions answered.
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talkingquality.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/index.html
November 01, 2021 - (PCMH) Item Set
The Patient-Centered Medical Home (PCMH) Item Set is a set of supplemental questions … In order to capture the concept of the care team rather than the individual provider, some questions … The questions do not refer explicitly to a “care team” because the CAHPS research team found that some
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-shaller-closing.pdf
October 29, 2018 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care
Questions and … Answers
www.ahrq.gov/cahps
Using the Webcast Console to Submit Questions
• Question and Answer … accounts/USAHRQ/
subscriber/new
54
https://subscriptions.ahrq.gov/accounts/USAHRQ/subscriber/new
Questions … mailto:cahps1@westat.com
https://www.ahrq.gov/cahps/index.html
https://www.ahrq.gov/cahps/index.html
Questions … and Answers
Using the Webcast Console to Submit Questions
Get CAHPS News and Announcements
Questions
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talkingquality.ahrq.gov/ncepcr/communities/pbrn/index.html
August 01, 2023 - networks (PBRNs) involve practicing clinicians in asking and answering clinical and organizational questions … Typically, PBRNs draw on the experience and insight of practicing clinicians to identify and frame research questions … By linking these questions with rigorous research methods, the PBRN can produce research findings that
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
June 01, 2021 - This short set of open-ended items was designed to supplement the closed-
ended questions in the CAHPS … the experiences underlying the responses to the closed-ended survey
questions and gain insight into … When administered before the
closed-ended questions, the Narrative Item Set functioned in a way that … The next questions
ask you to describe the care you get from this provider in your own words. … The latter questions in the sequence provide a substantial share of
actionable feedback.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/improve/team-antibiotic-review-form.docx
November 01, 2019 - AHRQ Safety Program for Improving Antibiotic Use
Team Antibiotic Review Form
*Questions 1–6 should … Yes
☐ No
☐ N/A
* For patients who have been receiving antibiotics longer than 24 hours, answer questions … 7–14 in addition to the above questions 1–6.
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talkingquality.ahrq.gov/health-literacy/improve/precautions/tool5.html
February 01, 2024 - Plan how you will ask non-shaming questions. … Do not ask questions that can be answered with a "yes" or "no." "Do you understand?" … are NOT teach-back questions. … You can use the teach-back questions that were developed as part of AHRQ's Making Informed Consent and … about this tool from the Health Literacy Patient Feedback Questions .
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talkingquality.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
October 01, 2023 - Add a transition statement to indicate a transition from the HCAHPS questions. … The need for a subheading depends on which questions you choose to use. … Questions and Response Options
Placement and Other Instructions
H-HL1. … During this hospital stay, how often did nurses answer all your questions to your satisfaction?
… During this hospital stay, how often did doctors answer all your questions to your satisfaction?
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talkingquality.ahrq.gov/sops/surveys/hospital/supplemental-items/index.html
November 01, 2021 - Supplemental Items for Hospital SOPS
All SOPS ® surveys are composed of standardized questions—referred … Added to the end of the Hospital SOPS, after Section F: Your Hospital and before the Background Questions
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talkingquality.ahrq.gov/cpi/about/otherwebsites/PBRN/pbrn.html
September 01, 2018 - groups of primary care clinicians and practices working together to answer community-based health care questions … PBRNs draw on the experience and insight of practicing clinicians to identify and frame research questions … By linking these questions with rigorous research methods, the PBRN can produce research findings that
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talkingquality.ahrq.gov/talkingquality/assess/what-you-evaluate/results.html
November 01, 2018 - Questions addressed by this evaluation included:
Are California health care consumers using California … Questions To Assess Results
An evaluation of results could focus on a variety of questions. … To learn which methods would be most appropriate to answer questions about results, go to Data Collection … Methods: Matching Questions to Methods . … You may get different responses from different audience segments, so you may need to refine the questions
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-closing.pdf
June 21, 2023 - Type a question in the
box that opens
33
CAHPS Updates
Sign up for email updates
34
Questions … westat.com
https://cahpsdatabase.ahrq.gov/default_landing.aspx
Q&A
How to Ask a Question
CAHPS Updates
Questions
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/26-patient-education-guide.docx
June 01, 2023 - Patient and Caregiver Testing
To ensure the booklets are easy to understand and address common questions … The booklets introduce these topics and prompt people to ask candid questions. … Ask if they, their family members, or anyone they know had surgery before, and if they have questions … The knowledge gained also helps people appropriately solve problem and ask better questions. … For example, many patients and family reviewers for the colorectal surgery booklet had questions about
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talkingquality.ahrq.gov/talkingquality/plan/environment.html
June 01, 2016 - The answers to these questions can help you determine how to make the information you have relevant and … Questions to ask about local health plans:
Do managed care plans dominate the market? What kinds? … Answers to the questions above may come from a variety of sources, including:
The State’s Department … Questions about the political implications of public reporting:
Which stakeholders might be affected … Questions about staffing implications:
Do you currently have the manpower to undertake this kind of
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talkingquality.ahrq.gov/sites/default/files/publications/files/ptoutcsurvey.pdf
February 14, 2013 - Answer all the questions by checking the box next to your response.
HOSPITAL USE
1. … After the call, all of my questions about my medical care were answered. … All questions and all answer categories must be read exactly as they are worded. … You do not need to
answer these questions. … Most of the questions on this survey are about this stay in the hospital.