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  1. preventiveservices.ahrq.gov/patient-safety/settings/hospital/red/toolkit/ptoutcome-phone.html
    March 01, 2013 - All questions and all answer categories must be read exactly as they are worded. … You do not need to answer these questions. … If you have any questions about this survey, please call {hospital project manager name} at {project … Most of the questions on this survey are about this stay in the hospital. … During this hospital stay, how often were your questions answered to your satisfaction?
  2. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/checklist/checklist-explain-and-motivate.pdf
    December 26, 2018 - Questions and Tasks List the kinds of information and motivational messages you will include in the … Questions and Tasks What types of detailed information might you provide in your report? … Questions and Tasks What types of additional information would your audience be interested in? … • Some consumers would benefit from access to an informed individual who can answer their questions … Consumers in Using Information Key Points Questions and Tasks
  3. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
    February 10, 2011 - Please tell us what you want and need, ask questions, and share any concerns you have about your health … Please feel free to write notes, questions, or concerns on the white board. Here is the pen.” … React positively when people ask questions, volunteer information, share concerns, or want to take part … “What questions do you have?” Try to see the experience through the patient’s and family’s eyes. … This can lead to questions, concerns, or anxieties.
  4. preventiveservices.ahrq.gov/teamstepps-program/curriculum/communication/tools/handoff.html
    May 01, 2023 - Opportunity to ask questions and review: Handoffs are a good time to have a new pair of eyes evaluate … They should also allow questions that may allow the receiver to clarify key information or to call attention … off-going resident then gives the receiving resident an opportunity to repeat the plan back and ask any questions … Afterwards, consider how you would answer these questions: What went well in the handoff in this video … received would have further confirmed that the receiver had the needed information and did not have any questions
  5. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/hai/abate/skills/patient-assessment-chg-showering.pdf
    March 01, 2022 - Questions: Please check either Yes (Y) or No (N) for each question. 1. … Y N N/A Section 12-1 – Patient Self-Showering Skills Assessment Questions: Please check either
  6. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/interpreter-hp-cahps-adult-spanish-2157-4b.pdf
    January 05, 2018 - include them only if your sample design is likely to yield a sufficient number of responses to those questions … Supplemental Items: Interpreter Services Population Version: Adult Document No. 2157-4b Page 2 Questions … Supplemental Items: Interpreter Services Population Version: Adult Document No. 2157-4b Page 3 Questions … Supplemental Items: Interpreter Services Population Version: Adult Document No. 2157-4b Page 4 Questions
  7. preventiveservices.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-cg-survey30-adult.html
    December 01, 2023 - include them only if your sample design is likely to yield a sufficient number of responses to those questionsQuestions (Versions 3.0/3.1) Placement and Other Instructions (Versions 3.0/3.1) C-IN1.
  8. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_1_BSR_Broch_508.pdf
    May 23, 2013 - Let us know if you have any questions. We are partners in your care. … This gives you a chance to meet the nurse taking over your care, ask questions, and share important … • Encourage you to ask questions and share your concerns. … If you have questions or concerns, nurse bedside shift report is the perfect time to raise them. … • Ask questions if something is confusing.
  9. preventiveservices.ahrq.gov/health-literacy/improve/precautions/tool10.html
    February 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services Health Literacy Video: Questions … Plain Language Words Use the Teach-Back Method: Tool 5 The Teach-Back Method Poster Teach-Back Questions … Welcome Patients: Tool 13 Navigating the Health Care System Sample of Simple Map Encourage Questions … : Tool 17 Patient Portal Feedback Form Suggestion Box Poster Health Literacy Patient Feedback Questions … about this tool from the Health Literacy Patient Feedback Questions
  10. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-eng-cg30-2353a.pdf
    August 01, 2015 - • Supplemental items: Survey users may add questions to this survey. … • Maximize readability by using two columns, serif fonts for the questions, and ample white space … You are sometimes told to skip over some questions in this survey. … 1 Yes 2 No → If No, go to #28 on page 5 The questions in this survey will refer to the provider … Mark one or more 1 Read the questions to me 2 Wrote down the answers I gave 3 Answered the questions
  11. preventiveservices.ahrq.gov/health-literacy/improve/precautions/toolkit.html
    February 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services Health Literacy Video: Questions … Plain Language Words Use the Teach-Back Method: Tool 5 The Teach-Back Method Poster Teach-Back Questions … Welcome Patients: Tool 13 Navigating the Health Care System Sample of Simple Map Encourage Questions … : Tool 17 Patient Portal Feedback Form Suggestion Box Poster Health Literacy Patient Feedback Questions … #12     Welcome Patients:: Tool #13 Tools to Improve Self-Management and Empowerment     Encourage Questions
  12. preventiveservices.ahrq.gov/talkingquality/explain/support/provide-access.html
    January 01, 2023 - critical resource you may be able to provide is access to an informed individual who can answer users' questions … Make sure they know where to get information on related questions and concerns that consumers may raise … include: Providing a call-in number or email address where intermediaries can get answers to specific questions
  13. preventiveservices.ahrq.gov/sops/databases/pharmacy/submission.html
    November 01, 2023 - Community Pharmacy Survey Database will receive: Access to free technical assistance  to answer any questions … Changes can only be made to the background questions at the end of the survey. … the core survey—they should only be added toward the end of the survey, right before the background questions … The core does not include background questions at the end of the survey.
  14. preventiveservices.ahrq.gov/sops/databases/asc/databases/submission.html
    October 01, 2023 - Ambulatory Surgery Center Survey Database will receive: Access to free technical assistance  to answer any questions … Changes can only be made to the background questions at the end of the survey. … the core survey—they should only be added toward the end of the survey, right before the background questions … The core does not include background questions at the end of the survey.
  15. preventiveservices.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/develop/index.html
    June 01, 2020 - This section: Discusses questions to consider Before You Begin as you contemplate developing your … Some of the questions that must be answered in order to define this denominator are: Ages Included … CAHPS® also allows user-designed questions to be added in accordance with CAHPS® procedures. … order of questions does not in itself bias responses. … For the same reason, any user-designed questions must be added with care.
  16. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/08-diagnostic-cap-provider-training-slides.pptx
    August 01, 2021 - Questions convey value, so how do I ask the right questions of the right people at the right time to … Ask additional questions to clarify information shared. … Are there any questions before we begin? … Also ask any clarifying questions. … Any questions about next steps?
  17. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_1_BSR_Broch_508.docx
    February 24, 2011 - Let us know if you have any questions. We are partners in your care. … This gives you a chance to meet the nurse taking over your care, ask questions, and share important information … Encourage you to ask questions and share your concerns. … If you have questions or concerns, nurse bedside shift report is the perfect time to raise them. … Ask questions if something is confusing.
  18. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/health-literacy-cg-cahps-adult-spanish-2357-3b.docx
    December 20, 2017 - include them only if your sample design is likely to yield a sufficient number of responses to those questionsQuestions Placement and Other Instructions C-HL1.
  19. Coaching-Checklist (doc file)

    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/coaching-checklist.docx
    April 21, 2014 - Changes in patient’s cardiac history · Changes in patient’s respiratory history Step 2: Checklist Use Questions … After the discussion, please answer the following questions about how the checklist was used. … Step 2: Checklist Use Questions After the discussion, please answer the following questions about how … problems to be addressed · Key concerns for patient recovery and management Step 2: Checklist Use Questions … After the discussion, please answer the following questions about how the checklist was used.
  20. preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-english-cg-3-1-2351a.pdf
    December 01, 2020 - Users may customize this instrument by adding questions. … 1 Yes 2 No → If No, go to #23 on page 4 The questions in this survey will refer to the provider … As you answer these questions, please think of the in-person, phone, and video visits you had with … Mark one or more. 1 Read the questions to me 2 Wrote down the answers I gave 3 Answered the questions … for me 4 Translated the questions into my language 5 Helped in some other way Thank you.

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