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preventiveservices.ahrq.gov/patient-safety/settings/hospital/red/toolkit/ptoutcome-phone.html
March 01, 2013 - All questions and all answer categories must be read exactly as they are worded. … You do not need to answer these questions. … If you have any questions about this survey, please call {hospital project manager name} at {project … Most of the questions on this survey are about this stay in the hospital. … During this hospital stay, how often were your questions answered to your satisfaction?
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/checklist/checklist-explain-and-motivate.pdf
December 26, 2018 - Questions and Tasks
List the kinds of information and motivational messages you will include in the … Questions and Tasks
What types of detailed information might you provide in your report? … Questions and Tasks
What types of additional information would your audience be interested in? … • Some consumers would benefit from access to an informed individual who can answer their questions … Consumers in Using Information
Key Points
Questions and Tasks
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
February 10, 2011 - Please tell us what you want and need, ask questions, and share any concerns you have about your health … Please feel free to write notes, questions, or concerns on the white board. Here is the pen.” … React positively when people ask questions, volunteer information, share concerns, or want to take part … “What questions do you have?”
Try to see the experience through the patient’s and family’s eyes. … This can lead to questions, concerns, or anxieties.
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preventiveservices.ahrq.gov/teamstepps-program/curriculum/communication/tools/handoff.html
May 01, 2023 - Opportunity to ask questions and review: Handoffs are a good time to have a new pair of eyes evaluate … They should also allow questions that may allow the receiver to clarify key information or to call attention … off-going resident then gives the receiving resident an opportunity to repeat the plan back and ask any questions … Afterwards, consider how you would answer these questions:
What went well in the handoff in this video … received would have further confirmed that the receiver had the needed information and did not have any questions
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/hai/abate/skills/patient-assessment-chg-showering.pdf
March 01, 2022 - Questions: Please check either Yes (Y) or No (N) for each question.
1. … Y N N/A
Section 12-1 – Patient Self-Showering Skills Assessment
Questions: Please check either
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/interpreter-hp-cahps-adult-spanish-2157-4b.pdf
January 05, 2018 - include them only if
your sample design is likely to yield a sufficient number of responses to those questions … Supplemental Items: Interpreter Services
Population Version: Adult
Document No. 2157-4b Page 2
Questions … Supplemental Items: Interpreter Services
Population Version: Adult
Document No. 2157-4b Page 3
Questions … Supplemental Items: Interpreter Services
Population Version: Adult
Document No. 2157-4b Page 4
Questions
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preventiveservices.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-cg-survey30-adult.html
December 01, 2023 - include them only if your sample design is likely to yield a sufficient number of responses to those questions … Questions
(Versions 3.0/3.1)
Placement and Other Instructions
(Versions 3.0/3.1)
C-IN1.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_1_BSR_Broch_508.pdf
May 23, 2013 - Let us know if you have any questions. We
are partners in your care. … This gives you a
chance to meet the nurse taking over your care,
ask questions, and share important … • Encourage you to ask questions and
share your concerns. … If you have questions or
concerns, nurse bedside shift report is the
perfect time to raise them. … • Ask questions if something is confusing.
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preventiveservices.ahrq.gov/health-literacy/improve/precautions/tool10.html
February 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Plain Language Words
Use the Teach-Back Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions … about this tool from the Health Literacy Patient Feedback Questions .
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-eng-cg30-2353a.pdf
August 01, 2015 - • Supplemental items: Survey users may add questions to this survey. … • Maximize readability by using two columns, serif fonts for the questions, and ample white
space … You are sometimes told to skip over some questions in this survey. … 1 Yes
2 No → If No, go to #28 on page 5
The questions in this survey will refer to the
provider … Mark one or
more
1 Read the questions to me
2 Wrote down the answers I gave
3 Answered the questions
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preventiveservices.ahrq.gov/health-literacy/improve/precautions/toolkit.html
February 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Plain Language Words
Use the Teach-Back Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions … #12
Welcome Patients:: Tool #13 Tools to Improve Self-Management and Empowerment
Encourage Questions
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preventiveservices.ahrq.gov/talkingquality/explain/support/provide-access.html
January 01, 2023 - critical resource you may be able to provide is access to an informed individual who can answer users' questions … Make sure they know where to get information on related questions and concerns that consumers may raise … include:
Providing a call-in number or email address where intermediaries can get answers to specific questions
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preventiveservices.ahrq.gov/sops/databases/pharmacy/submission.html
November 01, 2023 - Community Pharmacy Survey Database will receive:
Access to free technical assistance to answer any questions … Changes can only be made to the background questions at the end of the survey. … the core survey—they should only be added toward the end of the survey, right before the background questions … The core does not include background questions at the end of the survey.
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preventiveservices.ahrq.gov/sops/databases/asc/databases/submission.html
October 01, 2023 - Ambulatory Surgery Center Survey Database will receive:
Access to free technical assistance to answer any questions … Changes can only be made to the background questions at the end of the survey. … the core survey—they should only be added toward the end of the survey, right before the background questions … The core does not include background questions at the end of the survey.
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preventiveservices.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/develop/index.html
June 01, 2020 - This section:
Discusses questions to consider Before You Begin as you contemplate developing your … Some of the questions that must be answered in order to define this denominator are:
Ages Included … CAHPS® also allows user-designed questions to be added in accordance with CAHPS® procedures. … order of questions does not in itself bias responses. … For the same reason, any user-designed questions must be added with care.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/08-diagnostic-cap-provider-training-slides.pptx
August 01, 2021 - Questions convey value, so how do I ask the right questions of the right people at the right time to … Ask additional questions to clarify information shared. … Are there any questions before we begin? … Also ask any clarifying questions. … Any questions about next steps?
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_1_BSR_Broch_508.docx
February 24, 2011 - Let us know if you have any questions. We are partners in your care. … This gives you a chance to meet the nurse taking over your care, ask questions, and share important information … Encourage you to ask questions and share your concerns. … If you have questions or concerns, nurse bedside shift report is the perfect time to raise them. … Ask questions if something is confusing.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/health-literacy-cg-cahps-adult-spanish-2357-3b.docx
December 20, 2017 - include them only if your sample design is likely to yield a sufficient number of responses to those questions … Questions
Placement and Other Instructions
C-HL1.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/coaching-checklist.docx
April 21, 2014 - Changes in patient’s cardiac history
· Changes in patient’s respiratory history
Step 2: Checklist Use Questions … After the discussion, please answer the following questions about how the checklist was used. … Step 2: Checklist Use Questions
After the discussion, please answer the following questions about how … problems to be addressed
· Key concerns for patient recovery and management
Step 2: Checklist Use Questions … After the discussion, please answer the following questions about how the checklist was used.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-english-cg-3-1-2351a.pdf
December 01, 2020 - Users may customize this instrument by adding questions. … 1 Yes
2 No → If No, go to #23 on page 4
The questions in this survey will refer to the
provider … As you answer these questions, please think of the
in-person, phone, and video visits you had with … Mark one or
more.
1 Read the questions to me
2 Wrote down the answers I gave
3 Answered the questions … for me
4 Translated the questions into my
language
5 Helped in some other way
Thank you.