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  1. pcmh.ahrq.gov/health-literacy/professional-training/informed-choice/audio-script.html
    September 01, 2020 - I didn't ask all the right questions. … But I still had lots of questions. … Use non-shaming, open-ended questions. … Wait until they get their questions out rather than trying to anticipate questions. … What other questions do you have?
  2. pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/cus-teach-back-inpatient-medical-guide.pdf
    August 31, 2023 - Discussion Questions 1. … The interpreter allows the patient and family to listen and ask questions without concerns about misinterpretation … There was ample time for both the patient and the family member (patient’s daughter) to ask questions … Inpatient Medical Unit Video Objective TeamSTEPPS Tool or Concept Brief Video Description Discussion Questions
  3. pcmh.ahrq.gov/hai/quality/tools/cauti-ltc/prevent.html
    July 01, 2018 - Leg Bag Frequently Asked Questions ( Word , 291 KB) The answers to these frequently asked questions … Clinical Frequently Asked Questions ( Word , 309 KB) The answers to these frequently asked questions
  4. pcmh.ahrq.gov/antibiotic-use/long-term-care/improve/tools.html
    June 01, 2021 - Other Resources document contains links to evidence-based materials that may answer frequently asked questions
  5. pcmh.ahrq.gov/health-literacy/improve/precautions/tool10.html
    February 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services Health Literacy Video: Questions … Plain Language Words Use the Teach-Back Method: Tool 5 The Teach-Back Method Poster Teach-Back Questions … Welcome Patients: Tool 13 Navigating the Health Care System Sample of Simple Map Encourage Questions … : Tool 17 Patient Portal Feedback Form Suggestion Box Poster Health Literacy Patient Feedback Questions … about this tool from the Health Literacy Patient Feedback Questions
  6. pcmh.ahrq.gov/sops/surveys/nursing-home/supplemental-items/workplace-safety.html
    November 01, 2023 - 23 supplemental items may be added to the end of the Nursing Home Survey, just before the Background Questions … Background Questions (2 items). * The Work Stress/Burnout item was adapted from Dr. … the end of the SOPS Nursing Home Survey, after Section E: Overall Ratings and before the Background Questions
  7. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2a_IDEAL_Checklist_508.pdf
    May 22, 2013 -  My doctors or nurses answered all of my questions. … You may have other questions or concerns that are not in this checklist. … • Ask questions until you understand and get the answers you need. … • Who do I call if I have questions or problems when I get home? … Ask:  My doctors or nurses answered all of my questions.
  8. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-intro-slides.pdf
    November 16, 2021 - Sets for the CAHPS Clinician & Group Survey • Preview of New Narrative Items Sets in Development • Questions … of CAHPS Narrative Items • CAHPS Narrative Item Sets consist of a structured series of open-ended questions … their experiences in their own words • They are intended to complement the core set of closed-ended questions … are developed and tested with the same degree of scientific rigor as the CAHPS closed-ended survey questions
  9. pcmh.ahrq.gov/sites/default/files/wysiwyg/patients-consumers/patient-involvement/ask-your-doctor/tips-and-tools/clinicianad1.pdf
    September 09, 2011 - For tools and tips to share with your patients, visit www.ahrq.gov/questions “WHAT ARE OUR GOALS FOR … For tools and tips to share with your patients, visit www.ahrq.gov/questions
  10. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-transcript.pdf
    January 01, 2017 - We can open things up for questions. … A number of questions relate to the suitability of these five questions for use with health plans, or … Here's another questions, Mark, I think for you. It relates to the wording of the questions. … The questions sound really complex, if you’re used to designing surveys for closed-ended questions, including … They all work as open-ended questions.
  11. pcmh.ahrq.gov/sites/default/files/publications/files/ahcptemplen.pdf
    February 14, 2013 - information] {If applicable, include:} TRY TO QUIT SMOKING: call [contact information] 7 Questions … [PCP name] I have questions about: _____________________________________________________________ … ________________ ________________________________________________________________ What other questions … Care Plan for: [patient name]Discharge Date: [discharge date EACH DAY follow this schedule:MEDICINES Questions
  12. pcmh.ahrq.gov/health-literacy/improve/informed-consent/obtain.html
    September 01, 2020 - Before asking patients if they agree to a telehealth visit Ask patients if they have questions. … You could say, “We covered so much information, I’m sure you have questions. … Avoid asking questions that will elicit yes and no answers, such as, "Do you have any questions?"
  13. pcmh.ahrq.gov/cahps/news-and-events/events/webinar-100318.html
    November 01, 2018 - Clinician & Group Survey or on its own, the Narrative Elicitation Protocol consists of 5 open-ended questions … Narrative Elicitation Protocol About the CAHPS Patient Narrative Elicitation Protocol  (PDF, 410 KB) Questions … CAHPS and Comments: How Closed-Ended Survey Questions and Narrative Accounts Interact in the Assessment
  14. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2a_IDEAL_Checklist_508.docx
    February 24, 2011 - My doctors or nurses answered all of my questions. … You may have other questions or concerns that are not in this checklist. … Please ask us your questions. Make sure you have your answers before you leave. … Ask questions until you understand and get the answers you need. … Who do I call if I have questions or problems when I get home?
  15. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.docx
    February 24, 2011 - We want you to ask questions, understand the answers, share observations, and be an active partner in … questions about your care in the hospital. … Asking questions is not always easy. Use these suggestions to help: Be prepared. … Keep a notebook in your room and write down questions as you think of them. … Ask questions about your medicines.
  16. pcmh.ahrq.gov/teamstepps/lep/handouts/lepletter.html
    December 01, 2012 - Please do not hesitate to let us know if you have any questions. … and contact information] Prework: Site Assessment for Trainers Please take a moment to answer the questions … Answer the following questions on the attached Patient Language Process Map for the unit(s) that will … The process map asks the following questions: In your clinical area...
  17. pcmh.ahrq.gov/sites/default/files/wysiwyg/patient-safety/patient-prep-card.pdf
    November 30, 2016 - . ____________________________________ My questions are… My health goals are… Your … Date: ________________________ at: _______________AM[ ] PM[ ] 1: 2: 3: My questions are … 1: My questions are 2: My questions are 3: My health goals are 1: My health goals are 2: Date
  18. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-closing-slides.pdf
    December 14, 2021 - An Update on the CAHPS Patient Narrative Item Sets - Closing QUESTIONS AND ANSWERS 29 How to Ask … opens ► Make sure “All Panelists” is selected 30 CAHPS Updates Sign up for email updates 31 Questions
  19. pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2018-materials/introtsoffice.pdf
    January 01, 2018 - bcraft@reingold.com mailto:richard.ricciardi@ahrq.hhs.gov TEAMSTEPPS 05.2Mod 1 05.2 Page 2Slide 2 Questions … via Email Yes Yes Access "Frequently Asked Questions" Yes Yes TEAMSTEPPS 05.2Mod 1 05.2 Page 9Slide … re TeamSTEPPS for Office-Based Care: OBC-Questions@tslms.org  Register on the site: www.tslms.org … AHRQ’s TeamSTEPPS LinkedIn page: https://www.linkedin.com/showcase/ahrq-teamstepps/ mailto:OBC-Questions … www.linkedin.com/showcase/ahrq-teamstepps/ Introducing TeamSTEPPS® for �Office-Based Care Online Questions
  20. pcmh.ahrq.gov/cahps/about-cahps/glossary/index.html
    November 01, 2022 - Core Items In a CAHPS survey, the core items are questions designed to do the following: Assess a … For example, the questions asked about access to care from health plans are different than the questions … the CAHPS Databases that researchers may request to help answer important health services research questions … Supplemental Items Supplemental items are optional questions that allow survey sponsors to ask about

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