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pbrn.ahrq.gov/health-literacy/improve/precautions/tool3d.html
March 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Plain Language Words
Use the Teach-Back Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions … When they ask questions.
When they describe in their own words what they learned.
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pbrn.ahrq.gov/sites/default/files/docs/AHRQ%20PBRN%20Webinar%20Slides_Patient%20Engagement_060414.pdf
June 04, 2014 - • Questions will be read
aloud by the moderator. … • Questions will be read
aloud by the moderator. … question into the
“Questions” section of
your GoToWebinar
control panel … • Questions will be read
aloud by the moderator. … • Questions will be read
aloud by the moderator.
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pbrn.ahrq.gov/sops/databases/pharmacy/submission.html
November 01, 2023 - Community Pharmacy Survey Database will receive:
Access to free technical assistance to answer any questions … Changes can only be made to the background questions at the end of the survey. … the core survey—they should only be added toward the end of the survey, right before the background questions … The core does not include background questions at the end of the survey.
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pbrn.ahrq.gov/patient-safety/settings/hospital/candor/modules/checklist5.html
August 01, 2022 - Designate an organizational contact person the patient and family can reach with questions or concerns … Anticipate likely questions from the patient/family.
… Ask if there are any final questions and provide responses; if unable to answer, promise to follow up … GIVE direct answers to the patient's questions. … If you do not know the answer to the patient's questions, state this directly and explain your plan to
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pbrn.ahrq.gov/talkingquality/explain/support/provide-access.html
January 01, 2023 - critical resource you may be able to provide is access to an informed individual who can answer users' questions … Make sure they know where to get information on related questions and concerns that consumers may raise … include:
Providing a call-in number or email address where intermediaries can get answers to specific questions
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pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
April 01, 2023 - Doc Talk Cards)
Another tactic is to encourage patients to write down questions they wish to ask their … Typically, patients are asked to generate two to five questions about their medical problems or their … The cards are often designed to prompt patients for questions by listing topic areas such as symptoms … These questions can be attached to the patient's chart for the physician's review. … Examples include the following:
Questions To Ask Your Doctor . September 2012.
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pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-closing.pdf
June 21, 2023 - Type a question in the
box that opens
33
CAHPS Updates
Sign up for email updates
34
Questions … westat.com
https://cahpsdatabase.ahrq.gov/default_landing.aspx
Q&A
How to Ask a Question
CAHPS Updates
Questions
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pbrn.ahrq.gov/sites/default/files/docs/AHRQ-PBRN-Webinar-EHR-Functionality-for-PC-022814.pdf
February 28, 2014 - How to Submit a Question
• At any time during the
presentation, type your
question into the
“Questions … • Questions will be read
aloud by the moderator. … Approach technology leaders to create new EHR
systems 31
Questions or comments about the paper? … Questions or comments about the paper? … Questions or comments for any of the primary care organizations?
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pbrn.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/26-patient-education-guide.docx
June 01, 2023 - Patient and Caregiver Testing
To ensure the booklets are easy to understand and address common questions … The booklets introduce these topics and prompt people to ask candid questions. … Ask if they, their family members, or anyone they know had surgery before, and if they have questions … The knowledge gained also helps people appropriately solve problem and ask better questions. … For example, many patients and family reviewers for the colorectal surgery booklet had questions about
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pbrn.ahrq.gov/health-literacy/improve/precautions/tool15.html
February 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Plain Language Words
Use the Teach-Back Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions … about this tool from the Health Literacy Patient Feedback Questions .
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pbrn.ahrq.gov/sops/databases/asc/databases/submission.html
October 01, 2023 - Ambulatory Surgery Center Survey Database will receive:
Access to free technical assistance to answer any questions … Changes can only be made to the background questions at the end of the survey. … the core survey—they should only be added toward the end of the survey, right before the background questions … The core does not include background questions at the end of the survey.
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pbrn.ahrq.gov/talkingquality/resources/cognitive/index.html
September 01, 2019 - The method was originally developed as a tool for selecting and refining survey questions and response … The questions should be designed to reveal differences between what you, the sponsor, think the materials … Asking Questions: The interviewer asks direct questions to learn how respondents interpret what they're … It is important for questions to be open-ended and not leading. … Checking on Comprehension
While it’s tempting to gauge comprehension by asking direct questions about
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pbrn.ahrq.gov/patients-consumers/index.html
August 01, 2018 - Using Hospitals & Clinics
Patient Involvement
Get more involved with your health care by asking questions … Patients and families who engage with health care providers ask good questions and help reduce the risk … Questions To Ask Your Doctor
Conozca las preguntas
Healthy Men
Prevention & Health
The latest
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pbrn.ahrq.gov/news/pcworkforce-webinar.html
April 01, 2024 - presentations in which they describe the primary and secondary data sources used to answer research questions … , speakers will be available to answer attendees’ questions.
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pbrn.ahrq.gov/teamstepps-program/curriculum/communication/tools/handoff.html
May 01, 2023 - Opportunity to ask questions and review: Handoffs are a good time to have a new pair of eyes evaluate … They should also allow questions that may allow the receiver to clarify key information or to call attention … off-going resident then gives the receiving resident an opportunity to repeat the plan back and ask any questions … Afterwards, consider how you would answer these questions:
What went well in the handoff in this video … received would have further confirmed that the receiver had the needed information and did not have any questions
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pbrn.ahrq.gov/sites/default/files/publications/files/ptoutcsurvey.pdf
February 14, 2013 - Answer all the questions by checking the box next to your response.
HOSPITAL USE
1. … After the call, all of my questions about my medical care were answered. … All questions and all answer categories must be read exactly as they are worded. … You do not need to
answer these questions. … Most of the questions on this survey are about this stay in the hospital.
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pbrn.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3.html
August 01, 2022 - The agenda may include a participant welcome, review of goals of the session, introductions, questions … To produce more consistently useful results, the facilitator should use structured interview questions … Go to Appendix B for Gap Analysis Structured Interview Questions. … A coding system can be used to tally the responses to the questions. … Questions can then be ranked from lowest to highest.
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pbrn.ahrq.gov/health-literacy/improve/precautions/toolkit.html
February 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Plain Language Words
Use the Teach-Back Method: Tool 5
The Teach-Back Method Poster
Teach-Back Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions … #12
Welcome Patients:: Tool #13 Tools to Improve Self-Management and Empowerment
Encourage Questions
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pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/administering-child-hcahps-narrative-items.pdf
November 01, 2023 - in the CAHPS
Child Hospital Narrative Item Set (Appendix A) to supplement the closed-ended
questions … The number, sequence, and wording of the questions
in the Child Hospital Narrative Item Set reflect … Reasons to Ask All Questions in the Prescribed Order
There are several reasons to treat the question … First, the
questions were designed specifically to lead respondents through the telling of a story … When using the Child Hospital Narrative Items (or any
other open-ended questions), it is especially
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pbrn.ahrq.gov/sites/default/files/docs/Contextual-Relevancy-and-Research-Collaborations-031215.pdf
September 10, 2015 - How to Submit a Question
• At any time during the
presentation, type your
question into the
“Questions … • Questions will be read
aloud by the moderator. … • Questions will be read
aloud by the moderator. … • Questions will be read
aloud by the moderator. … • Questions will be read
aloud by the moderator.