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  1. pbrn.ahrq.gov/health-literacy/improve/precautions/tool3d.html
    March 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services Health Literacy Video: Questions … Plain Language Words Use the Teach-Back Method: Tool 5 The Teach-Back Method Poster Teach-Back Questions … Welcome Patients: Tool 13 Navigating the Health Care System Sample of Simple Map Encourage Questions … : Tool 17 Patient Portal Feedback Form Suggestion Box Poster Health Literacy Patient Feedback Questions … When they ask questions. When they describe in their own words what they learned. 
  2. pbrn.ahrq.gov/sites/default/files/docs/AHRQ%20PBRN%20Webinar%20Slides_Patient%20Engagement_060414.pdf
    June 04, 2014 - • Questions will be read aloud by the moderator. … • Questions will be read aloud by the moderator. … question into the “Questions” section of your GoToWebinar control panel … • Questions will be read aloud by the moderator. … • Questions will be read aloud by the moderator.
  3. pbrn.ahrq.gov/sops/databases/pharmacy/submission.html
    November 01, 2023 - Community Pharmacy Survey Database will receive: Access to free technical assistance  to answer any questions … Changes can only be made to the background questions at the end of the survey. … the core survey—they should only be added toward the end of the survey, right before the background questions … The core does not include background questions at the end of the survey.
  4. pbrn.ahrq.gov/patient-safety/settings/hospital/candor/modules/checklist5.html
    August 01, 2022 - Designate an organizational contact person the patient and family can reach with questions or concerns … Anticipate likely questions from the patient/family.   … Ask if there are any final questions and provide responses; if unable to answer, promise to follow up … GIVE direct answers to the patient's questions. … If you do not know the answer to the patient's questions, state this directly and explain your plan to
  5. pbrn.ahrq.gov/talkingquality/explain/support/provide-access.html
    January 01, 2023 - critical resource you may be able to provide is access to an informed individual who can answer users' questions … Make sure they know where to get information on related questions and concerns that consumers may raise … include: Providing a call-in number or email address where intermediaries can get answers to specific questions
  6. pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
    April 01, 2023 - Doc Talk Cards) Another tactic is to encourage patients to write down questions they wish to ask their … Typically, patients are asked to generate two to five questions about their medical problems or their … The cards are often designed to prompt patients for questions by listing topic areas such as symptoms … These questions can be attached to the patient's chart for the physician's review. … Examples include the following: Questions To Ask Your Doctor . September 2012.
  7. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-closing.pdf
    June 21, 2023 - Type a question in the box that opens 33 CAHPS Updates Sign up for email updates 34   Questions … westat.com https://cahpsdatabase.ahrq.gov/default_landing.aspx Q&A How to Ask a Question CAHPS Updates Questions
  8. pbrn.ahrq.gov/sites/default/files/docs/AHRQ-PBRN-Webinar-EHR-Functionality-for-PC-022814.pdf
    February 28, 2014 - How to Submit a Question • At any time during the presentation, type your question into the “Questions … • Questions will be read aloud by the moderator. … Approach technology leaders to create new EHR systems 31 Questions or comments about the paper? … Questions or comments about the paper? … Questions or comments for any of the primary care organizations?
  9. pbrn.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/26-patient-education-guide.docx
    June 01, 2023 - Patient and Caregiver Testing To ensure the booklets are easy to understand and address common questions … The booklets introduce these topics and prompt people to ask candid questions. … Ask if they, their family members, or anyone they know had surgery before, and if they have questions … The knowledge gained also helps people appropriately solve problem and ask better questions. … For example, many patients and family reviewers for the colorectal surgery booklet had questions about
  10. pbrn.ahrq.gov/health-literacy/improve/precautions/tool15.html
    February 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services Health Literacy Video: Questions … Plain Language Words Use the Teach-Back Method: Tool 5 The Teach-Back Method Poster Teach-Back Questions … Welcome Patients: Tool 13 Navigating the Health Care System Sample of Simple Map Encourage Questions … : Tool 17 Patient Portal Feedback Form Suggestion Box Poster Health Literacy Patient Feedback Questions … about this tool from the Health Literacy Patient Feedback Questions
  11. pbrn.ahrq.gov/sops/databases/asc/databases/submission.html
    October 01, 2023 - Ambulatory Surgery Center Survey Database will receive: Access to free technical assistance  to answer any questions … Changes can only be made to the background questions at the end of the survey. … the core survey—they should only be added toward the end of the survey, right before the background questions … The core does not include background questions at the end of the survey.
  12. pbrn.ahrq.gov/talkingquality/resources/cognitive/index.html
    September 01, 2019 - The method was originally developed as a tool for selecting and refining survey questions and response … The questions should be designed to reveal differences between what you, the sponsor, think the materials … Asking Questions: The interviewer asks direct questions to learn how respondents interpret what they're … It is important for questions to be open-ended and not leading. … Checking on Comprehension While it’s tempting to gauge comprehension by asking direct questions about
  13. pbrn.ahrq.gov/patients-consumers/index.html
    August 01, 2018 - Using Hospitals & Clinics Patient Involvement Get more involved with your health care by asking questions … Patients and families who engage with health care providers ask good questions and help reduce the risk … Questions To Ask Your Doctor Conozca las preguntas Healthy Men Prevention & Health The latest
  14. pbrn.ahrq.gov/news/pcworkforce-webinar.html
    April 01, 2024 - presentations in which they describe the primary and secondary data sources used to answer research questions … , speakers will be available to answer attendees’ questions.
  15. pbrn.ahrq.gov/teamstepps-program/curriculum/communication/tools/handoff.html
    May 01, 2023 - Opportunity to ask questions and review: Handoffs are a good time to have a new pair of eyes evaluate … They should also allow questions that may allow the receiver to clarify key information or to call attention … off-going resident then gives the receiving resident an opportunity to repeat the plan back and ask any questions … Afterwards, consider how you would answer these questions: What went well in the handoff in this video … received would have further confirmed that the receiver had the needed information and did not have any questions
  16. pbrn.ahrq.gov/sites/default/files/publications/files/ptoutcsurvey.pdf
    February 14, 2013 - Answer all the questions by checking the box next to your response. HOSPITAL USE 1. … After the call, all of my questions about my medical care were answered. … All questions and all answer categories must be read exactly as they are worded. … You do not need to answer these questions. … Most of the questions on this survey are about this stay in the hospital.
  17. pbrn.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3.html
    August 01, 2022 - The agenda may include a participant welcome, review of goals of the session, introductions, questions … To produce more consistently useful results, the facilitator should use structured interview questions … Go to Appendix B for Gap Analysis Structured Interview Questions. … A coding system can be used to tally the responses to the questions. … Questions can then be ranked from lowest to highest.
  18. pbrn.ahrq.gov/health-literacy/improve/precautions/toolkit.html
    February 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services Health Literacy Video: Questions … Plain Language Words Use the Teach-Back Method: Tool 5 The Teach-Back Method Poster Teach-Back Questions … Welcome Patients: Tool 13 Navigating the Health Care System Sample of Simple Map Encourage Questions … : Tool 17 Patient Portal Feedback Form Suggestion Box Poster Health Literacy Patient Feedback Questions … #12     Welcome Patients:: Tool #13 Tools to Improve Self-Management and Empowerment     Encourage Questions
  19. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/administering-child-hcahps-narrative-items.pdf
    November 01, 2023 - in the CAHPS Child Hospital Narrative Item Set (Appendix A) to supplement the closed-ended questions … The number, sequence, and wording of the questions in the Child Hospital Narrative Item Set reflect … Reasons to Ask All Questions in the Prescribed Order There are several reasons to treat the question … First, the questions were designed specifically to lead respondents through the telling of a story … When using the Child Hospital Narrative Items (or any other open-ended questions), it is especially
  20. pbrn.ahrq.gov/sites/default/files/docs/Contextual-Relevancy-and-Research-Collaborations-031215.pdf
    September 10, 2015 - How to Submit a Question • At any time during the presentation, type your question into the “Questions … • Questions will be read aloud by the moderator. … • Questions will be read aloud by the moderator. … • Questions will be read aloud by the moderator. … • Questions will be read aloud by the moderator.

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