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  1. pbrn.ahrq.gov/teamstepps/instructor/fundamentals/module12/igpracticeteach.html
    March 01, 2014 - Ask: Any questions before we start? … Discuss participants' feedback for 2 minutes, using the Discussion questions below. … Instructor Note: At the end of the activity, you may want to ask if the participants have any questions
  2. pbrn.ahrq.gov/teamstepps/simulation/traininggd.html
    July 01, 2016 - Avoid closed-ended questions (i.e., those requiring "yes" or "no" answers). … Do not immediately provide answers when participants do not promptly respond to your questions. … Instead, try rewording, rephrasing, or restating the questions. … Ask if there are questions. (2 min.) … Ask if there are questions. (30 min.)
  3. pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-disclosure-checklist.pdf
    April 01, 2016 - ■ Designate an organizational contact person the patient and family can reach with questions or concerns … ■ Anticipate likely questions from the patient/family. 2 – Disclosure Checklist ■ Rehearse (in … ■ Ask if there are any final questions and provide responses; if unable to answer, promise to follow … ■ Give direct answers to the patient’s questions. … – If you do not know the answer to the patient’s questions, state this directly and explain your plan
  4. pbrn.ahrq.gov/funding/training-grants/summary.html
    July 01, 2021 - Research Questions and Standards of Scientific Evidence. … To ask meaningful questions and evaluate the usefulness of scientific evidence and insights. … outcomes and quality by conducting research that matters to health systems and that answers health system questions
  5. pbrn.ahrq.gov/health-literacy/professional-training/shared-decision/webinars/index.html
    September 01, 2020 - Questions and Answers . … Questions and Answers . Presenters/Topics: Robert Volk, Ph.D. … Questions and Answers . Presenters/Topics: David Arterburn, M.D., M.P.H.
  6. pbrn.ahrq.gov/antibiotic-use/acute-care/four-moments/index.html
    November 01, 2019 - Four Moments Questions Moment 1: Does my patient have an infection that requires antibiotics? … These questions should be asked every day that a patient is on antibiotics. … This can occur as early as after the first day the patient is on antibiotics; thus, the Moment 3 questions
  7. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-infographic-v7.pdf
    June 01, 2021 - to Coordinate Patient Care Helpful, Courteous, and Respectful Office Staff The five open-ended questions … What You Gain from These Questions CAHPS Clinician & Group Composite Measures ++ Actionable … CAHPS and Comments: How Closed-Ended Survey Questions and Narrative Accounts Interact in the Assessment
  8. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.pdf
    March 09, 2007 - . 1 Conventions Used in This Document ................................... 1 Introductory Script and Questions … • All questions should include a “REFUSED” (“REF”) response option, which can be on the interviewer … If you agree to take part, we would ask you some questions about your satisfaction with your nursing … You can skip over any questions you don’t want to answer and you can stop participating at any time. … Do you have any questions before we start?
  9. pbrn.ahrq.gov/practiceimprovement/delivery-initiative/casalino/index.html
    December 01, 2017 - Four key areas and research questions. ARRA grantees. … Slide 13 Examples of research questions Which type of medical group performs better: Small, medium … Slide 16 Examples of research questions Compare the effects of different payment methods on quality … Slide 19 Examples of research questions At what level is it desirable and feasible to measure quality … Slide 22 Examples of research questions Can small practices effectively share resources (e.g. nurse
  10. pbrn.ahrq.gov/cahps/news-and-events/events/webinar-091019.html
    November 01, 2019 - Principal Shaller Consulting Group Wording to Encourage Completion of Open-Ended Survey Questions: Results … PDF, 442 KB) Literature review: CAHPS Survey Administration: What We Know and Potential Research Questions
  11. pbrn.ahrq.gov/cahps/about-cahps/index.html
    April 01, 2024 - FAQs— Frequently Asked Questions (FAQs) offers answers to dozens of questions about the CAHPS program … Contact information— Contact CAHPS with questions or comments about the CAHPS surveys or the CAHPS Database
  12. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
    January 01, 2015 - supplemental item set In the last 12 months, did you talk with this provider about any health questions … [Read the questions to me/ Wrote down the answers I gave/ Answered the questions for me/ Translated … the questions into my language/ Helped in some other way (Please print)] How did that person help … [Read the questions to me/ Wrote down the answers I gave/ Answered the questions for me/ Translated … the questions into my language/ Helped in some other way (Please print)] No change. 6/17/2015
  13. pbrn.ahrq.gov/sites/default/files/publications/files/phoneroleplay.pdf
    February 14, 2013 - CALLER: Do you mind if I ask you a few questions so I can see if there is anything I can help you with … CALLER: I’m going to ask you a few questions about each one of your medicines to see if there is anything … Then we’ll discuss how often you’ve been able to take them and any problems or questions you might … Smith, those are all the questions I had for you. What questions do you have for me? … PATIENT: You know, I think you answered all my questions, even ones I didn’t know I had!
  14. pbrn.ahrq.gov/patient-safety/reports/engage/choosing.html
    April 01, 2018 - their appointment, they can write down what they would like to discuss during the office visit: their questions … It encourages patients to prepare for their appointment, to speak up, and to ask questions. … Select Be Prepared if you want to ensure that your patients ask you any questions they have and communicate
  15. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/analysis/preparing-data-for-analysis.pdf
    May 15, 2017 - However, unless your research questions necessitate combining the responses to two survey versions into … Key items are the survey questions that all respondents should answer, including: • Questions confirming … • The screeners for the questions included in the core composites measures. … Reportable items are the questions included in the composite and rating measures. … • Step 2 –Calculate the average proportion responding to each category across the questions in the
  16. pbrn.ahrq.gov/teamstepps/lep/evalguide/lepevalguide.html
    December 01, 2012 - These questions can help you assess your institution's readiness to implement the TeamSTEPPS module to … [__]  Yes [__]  No If you answered "no" to any of the questions above, your institution may not be … Please answer the questions below truthfully to the best of your abilities and return the survey to _ … The next questions focus on some things we will cover in the TeamSTEPPS training on LEP patient safety … 1 [__] Yes 2 [__] No Overall Rating of Hospital Please answer the following questions about your
  17. pbrn.ahrq.gov/cahps/surveys-guidance/cancer/develop-cancer-surveys.html
    March 01, 2017 - Based on the input from stakeholders, the survey development team crafted multiple survey questions, … They then evaluated the content validity and comprehensibility of the questions by cognitively testing … That process resulted in version 1.0 of the instrument: a 73-item survey that included 41 questions designed
  18. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
    December 01, 2020 - Users may customize this instrument by adding questions. … 1 Yes 2 No → If No, go to #28 on page 5 The questions in this survey will refer to the provider … As you answer these questions, please think of the in-person, phone, and video visits your child had … Mark one or more 1 Read the questions to me 2 Wrote down the answers I gave 3 Answered the questions … for me 4 Translated the questions into my language 5 Helped in some other way Thank you.
  19. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
    January 01, 2017 - implementation 151 • Aspirations: Protocol that can augment CAHPS surveys • Short Sequence: 5-7 open-ended questions … gold standard” interviews • Total of 332 elicitations; • 20% by phone, 80% by web • 50% before CAHPS questions … Want answers to my questions in complete responses instead of one-word answers. … Doctor gives me all the time I need, with time for questions and his observations on my complete health … Straight to the point yet asks questions that I realize have my well-being in mind (even if they are
  20. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP50_2155a.pdf
    September 01, 2015 - • Supplemental items: The Child Medicaid Survey 5.0 includes core items only; questions from the … • Maximize readability by using two columns, serif fonts for the questions, and ample white space … You are sometimes told to skip over some questions in this survey. … Mark one or more. 1 Read the questions to me 2 Wrote down the answers I gave 3 Answered the questions … for me 4 Translated the questions into my language 5 Helped in some other way Thank you.

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