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Showing results for "questions".

241. The SHARE Approach—Using the Teach-Back Technique: A Reference Guide for Health Care Providers | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-6.html
     September 01, 2020 - . ___ Ask open-ended questions that start with "what" or "how" and avoid questions that result in "yes … Teach-back questions for shared decisionmaking Try these examples with your patients "We talked about … Promote a teach-back environment Besides asking questions, there are other ways to promote teach-back

242. CAHPS QI The Case for Improving Patient Experience (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/The_Case_for_Improving_Patient_Experience_-2011_10_01_Transcript.pdf
     January 01, 2011 - And the second way is that we can take specific questions and start to dive a little bit deeper into … really generated some strong responses from people because they weren’t sure if these were the right questions … able to do this in a way that was really rigorous and what would be the result of looking at those questions … is good communication surrounding the visit and so we really focused on some of the communication questions … So we tried to look at things that were correlated with that and we felt the communication questions

243. Development of the CAHPS Cancer Care Survey | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/surveys-guidance/cancer/develop-cancer-surveys.html
     March 01, 2017 - Based on the input from stakeholders, the survey development team crafted multiple survey questions, … They then evaluated the content validity and comprehensibility of the questions by cognitively testing … That process resulted in version 1.0 of the instrument: a 73-item survey that included 41 questions designed

244. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (doc file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.docx
     April 01, 2011 - Invite the patient and family to use the white board in the room to write questions or concerns Ask … open-ended questions to elicit questions and concerns Use the Be Prepared to Go Home Checklist and Booklet … Nurses reviewed the booklets with patients before discharge to address any remaining questions. … Throughout their hospital stay, nurses encouraged patients to read the booklet and ask questions. … Nursing assistants helped patients write questions in their discharge booklets.

245. Scenario 1 (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/learnbench.pdf
     February 28, 2014 - Scenario 1 TeamSTEPPS Learning Benchmarks INSTRUCTIONS: These questions focus on medical teamwork … For each of the following questions, please circle the letter next to the one best answer. 1. … TeamSTEPPS 2.0 Learning Benchmarks – F-13 Questions 4, 5, 6, and 7 are linked: 4. … The doctor on this procedure team (questions 4 and 5), upon being challenged by the nurse about the

246. Training Guide: Using Simulation in TeamSTEPPS Training (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/simulation/traininggd-update.pdf
     February 01, 2011 - • Avoid closed-ended questions (i.e., those requiring “yes” or “no” answers). … Instead, try rewording, rephrasing, or restating the questions. … Ask if there are questions. (2 min.) … Ask if there are questions. Show PPT slide #12, Choose a Clinical Context. … Provide answers to unanswered questions or, if the questions need to be referred to others or if they

247. 2023 Child HCAHPS Survey Database Chartbook (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
     January 01, 2023 - Questions or comments regarding this Chartbook or the Child HCAHPS Survey Database may be directed to … Note, the number of respondents to specific questions may be less than the total number of respondents … Possible reasons include non-response producing missing data, some questions only being applicable to … *Involving Teens in Their Care questions were only answered by respondents with children thirteen years … Involving Teens in Their Care questions were only answered by respondents with children thirteen years

248. Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/patient-safety/reports/engage/choosing.html
     April 01, 2018 - their appointment, they can write down what they would like to discuss during the office visit: their questions … It encourages patients to prepare for their appointment, to speak up, and to ask questions. … Select Be Prepared if you want to ensure that your patients ask you any questions they have and communicate

249. TeamSTEPPS 2.0: Module 12. Practice Teaching Session | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/teamstepps/instructor/fundamentals/module12/igpracticeteach.html
     March 01, 2014 - Ask: Any questions before we start? … Discuss participants' feedback for 2 minutes, using the Discussion questions below. … Instructor Note: At the end of the activity, you may want to ask if the participants have any questions

250. Contact CAHPS Support | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/about-cahps/contact-us/index.html
     April 01, 2024 - Contact CAHPS Support CAHPS ® Surveys Contact the CAHPS Help Line with questions … cahps1@westat.com 1-800-492-9261 CAHPS Database Contact the CAHPS Database directly with questions

251. Offering Two-Day Training Content | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/teamstepps-program/curriculum/situation/teach/two-day.html
     February 01, 2024 - returned, use Slide 3, “Situation Monitoring Exercise: Discuss Rebuilding Your Tower” to discuss the questions … Small Group Discussion,” is displayed, give the teams 5 minutes to address the three process discussion questions … Then lead the group discussion to get responses to the questions. … the discussion of situation monitoring by asking the groups to return to the Worksheet and answer the questions

252. CAHPS Clinician & Group Adult Visit Survey 4.0 (beta) (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.pdf
     October 30, 2020 - months but less than 6 months 4 At least 6 months but less than 1 year 5 1 year or more These questions … Mark one or more. 1 Read the questions to me 2 Wrote down the answers I gave 3 Answered the questions … for me 4 Translated the questions into my language 5 Helped in some other way Thank you.

253. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
     March 01, 2020 - The Intervention Customer service standards are already embedded in many of the CAHPS survey questions … These questions were selected because they measure processes of care that patients and members use to … However, that does not mean it will be easy to translate the questions into standards that your staff … Interactive Voice Response (IVR) system to enable members to get quick answers to the most frequently asked questions … Developed and implemented Web-based FAQ (frequently asked questions) materials, downloadable member materials

254. Addressing Violence in the Workplace Agenda: NAA Webinar June 2023 (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/action-alliance/addressing-workforce-safety-agenda-062723.pdf
     June 27, 2023 - Series Agenda Addressing Violence in the Workplace Tuesday, June 27, 2023 2:00 – 3:00 PM ET Questions

255. Using Mass Media To Spread Messages About a Quality Report | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/talkingquality/distribute/promote/multiple/using-media.html
     September 01, 2019 - Generate possible questions you may be asked and craft good answers to those questions. … Take the time to identify really difficult questions and figure out how to address them. … Either have good answers to questions or know when to slide out from under a question that doesn’t have

256. Tip 7. Test a Health Care Quality Report With Your Audience | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/talkingquality/resources/writing/tip7.html
     November 01, 2019 - Asking questions is a common method of getting feedback from readers, and you can ask questions whether … The Best Way To Check on Comprehension Although tempting, it’s not helpful to ask people direct questions

257. 2024 HCBS CAHPS Survey Database Chartbook (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-hcbs-chartbook.pdf
     January 01, 2024 - Most survey questions are positively worded, where the percent answering “Always” or “Yes” or “9-10” … Negatively worded survey questions, denoted with an asterisk (*), include the percent answering “Never … Chart 4-3d below shows results for questions about the experiences the respondent had with the paid … 75% Answered some questions 25% Restated questions 15% Translated questions 5% Use of communication … • Step 2 – Calculate the average proportion responding to each category across the questions in the

258. Evidence-based Practice Center Systematic Review Protocol: Home Mechanical Ventilators (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/research/findings/ta/topicrefinement/hmv-protocol.pdf
     February 02, 2018 - The Key Questions During Topic Refinement, we developed the Key Questions (KQs) with input from Key … Review of Key Questions The Agency for Healthcare Research and Quality (AHRQ) posted the key questions … This input is intended to ensure that the key questions are specific and relevant. VIII. … The Key Questions III. Analytic Framework IV. Methods V. References VI. … Review of Key Questions VIII. Key Informants IX. Technical Experts X. Peer Reviewers XI.

259. Assess Your Health Care Quality Reporting Project | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/talkingquality/assess/index.html
     September 01, 2019 - An evaluation helps you answer two key questions: Did your report "work?" … To answer these questions, you need to assess your efforts as systematically as possible.

260. Facilitator's Notes (continued) | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/teamstepps/simulation/traininggd1.html
     July 01, 2016 - They are the results of an individual's or team's performance and answer the questions “What happened … As a group completes its report, suggest that others in the room ask questions about the measure, such … “You shared the care plan with the team, but no one had a chance to speak up or ask questions. … Provide answers to unanswered questions or, if the questions need to be referred to others or if they … Also ask if participants have any questions, items, or issues that still need to be clarified.