-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/highlight02.pdf
September 08, 2015 - from the 25-question MHI
(Table 2), including the 10 questions from
CMHI’s previously-developed MHI … The final two questions,
Communication/Access and Family
Involvement, were prioritized by
CMHI as … In
this analysis, we consider only the 14
questions in the MHI-RSF, even if the
practice submitted … These scores
average the scores across questions
on the entire survey and within each
domain.13 On … The overall score is the average of the scores on a
scale of 1-8 for all 14 questions.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/red/toolkit/dxpages.docx
January 31, 2013 - .
· See your doctor and ask questions. … .
· See your doctor and ask questions.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/ccqmpc/ccqm-pc-mail.pdf
July 01, 2016 - By answering the questions in the survey, you will
give this doctor’s office information they can use … We hope you will take the time to answer these questions.
What you have to say is private. … If you have any questions or
concerns about this, please refer to the contact information provided below … If you have any questions, please contact our study team at {HELP DESK TELEPHONE NUMBER}. … Attached is a survey that will ask you to answer a series of questions about your experiences with your
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/psopswebinartrans.pdf
October 29, 2013 - ,
and you can submit these questions privately at any time during the presentation. … I do have my email and I know we’ll have some time for questions
afterwards. … So, if anyone does have any questions, feel free to ask those later. … We do have some other questions coming in. … So I think we’ve answered most of the questions coming in. And the
evaluation survey is there.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/health-share-of-oregon-case-study.pdf
September 01, 2016 - (Survey questions are listed in
the box below.) … The CSRs
have ready access to a library of resources they
can use to find the answers to questions. … Sometimes members call with questions or
needs that Health Share cannot address. … Before
transferring the call, the Health Share CSRs
coach members on the questions they should
ask … Questions? Contact the free CAHPS Help Line
at 1-800-492-9261 or cahps1@westat.com.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20141022_cg/lessons_from_top-performing_medical_practices_CG-CAHPS_transcript.pdf
October 01, 2014 - Please send in your
questions. … And we have a number of questions that we'd like to
direct your way. … A couple of questions on the survey data itself. … And then there's another related to the survey questions. … We didn't get to all of your
questions; we got to many of them.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-6-b.pdf
December 29, 2017 - to understand way
.42 .66** .25 .28 .09 -.03 .14 -.02 .20
Q9
Nurses encouraged child to
ask questions … to understand way
.57 .26 .32 .64* .00 -.01 .09 .05 .08
Q12
Doctors encouraged child
to ask questions … listen carefully to child .82
Q8 Nurses explain to child .82
Q9 Nurses encouraged child to ask questions … listen carefully to child .71
Q11 Doctors explain to child .90
Q12 Doctors encouraged child to ask questions … Involving teens in care
Q44 Providers involved teen in their care .38
Q45 Provider asked teen questions
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/Comparison_of_CG-CAHPS_v3_and_v2.pdf
July 01, 2015 - Patient got appointment for non-urgent care as soon as needed
Patient got answers to medical questions … the same day he/she
contacted provider’s office
Patient got answers to medical questions as soon … Provider listened carefully to patient
Provider gave easy to understand information about health questions … Patient got appointment for non-urgent care as soon as needed
Patient got answers to medical questions … the same day he/she
contacted provider’s office
Patient got answers to medical questions as soon
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-health-literacy-hpcahps-adult-2157-3a.docx
May 08, 2017 - Questions
Placement and Other Instructions
P-HL1. … In the last 12 months, how often did your personal doctor ask if you had any questions about your health … In the last 12 months, did you talk with your personal doctor about any health questions or concerns? … In the last 12 months, how often did your personal doctor show interest in your questions or concerns … In the last 12 months, how often did your personal doctor answer all of your questions?
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/optionsposter/optionsposter.pdf
April 01, 2014 - Know Your Options Poster
Know Your Options
Three questions for your provider
1What are my treatment … of your treatment options:
http://www.ahrq.gov/patients-consumers/treatmentoptions
› Learn about questions
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/audio-script-healthcare-professionals-training.pdf
January 18, 2017 - I didn’t ask all the right questions. … But I still had lots of questions. … • Use non-shaming, open-ended questions. … Wait until they get their questions out rather than trying
to anticipate questions. … What other questions do you have?
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pptx
April 01, 2011 - Ask open-ended questions to elicit the patient and family’s questions and concerns. … “Please ask if you have any questions or tell us any concerns you have.”
… Make sure to ask if they have any other questions or concerns that are not listed. … Do not ask yes or no questions like “Do you understand?” or “Do you have any questions?” … Patient is unable to read, write, or articulate questions or concerns.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-nov2015.pptx
January 01, 2015 - speakers)
Through your computer
A Q&A session will be held at the end of the presentation
Written questions … If no one answering questions, divide into groups and let them discuss topic and answer as a group. … deliver pure curriculum in limited time by focusing on critical points based on who is the audience.
17
Questions
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/measures-surgical-409.pdf
November 28, 2017 - ”
• Single-item measures are individual survey questions that did not fit into
composite measures. … Supplemental items are optional questions that users can add in order to customize
the instrument. … Q11 During your office visits before your surgery, did this surgeon encourage you to ask questions? … Q33 After your surgery, did this surgeon encourage you to ask questions? … Q22 Did this anesthesiologist answer your questions in a way that was easy to understand?
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/long-term-care/resources/ontime/fallsprev/fallspximpl-ig.pdf
November 06, 2017 - all these materials, print the tools and
scripts, read all the scripts, and answer the discussion questions … ASK:
Are there any questions before we begin the exercise? … ASK:
Are there any questions before we begin the scripted exercise? … Let’s examine this part of implementation a bit
more through a few questions. … o Yes, the facilitator is more aggressively asking
questions about the team’s experiences.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/2_Linda_Sparks_slides_24-36.pdf
October 08, 2013 - Overall Rating (9 + 10)
67 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 0.0% 3.0% 4.5% 19.4% 73.1% 92.5%
Questions … Helpfulness
Survey Results
Actions
CG-CAHPS Results - Providers
CG-CAHPS Results - Providers
Questions
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-mobilityimpairments-healthplan-adult-2157-9a.docx
September 25, 2017 - include them only if your sample design is likely to yield a sufficient number of responses to those questions
-
ce.effectivehealthcare.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apiiii.html
June 01, 2010 - All questions have yes/no/NA choices of responses. … These six questions were added to both tools to provide the State with more information about select … All questions have closed responses so the Department will be able to monitor frequency of findings and … General satisfaction questions then ask the family member to rank using a 3-point response scale their … A few NCI States are using the additional questions on case management.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule2.pptx
February 09, 2006 - permissive for questions. … So we tend at Minnesota to try to say, what questions do you have? … Rather than do you have any questions? … The latter patients know they're supposed to say, no, I have no questions. … They are responsible for asking questions and voicing concerns.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.pdf
February 10, 2009 - • Maximize readability by using two columns, serif fonts for the questions, and ample white
space … You are sometimes told to skip over some questions in this survey. … The next set of
questions asks about any dental care you had in
the last 12 months, including dental … For these questions, answer only about
your dental plan.
19. … questions for me
4 Translated the questions into my
language
5 Helped in some other way
Thank