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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/supplemental-coordination-of-care-cgcahps-child-2358-17a.docx
October 12, 2017 - include them only if your sample design is likely to yield a sufficient number of responses to those questions
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-transcript.pdf
January 01, 2019 - We also plan to leave time at the end to answer your questions. … How many questions typically are in a CAHPS Survey? … Thank you for those who submitted
those questions. … There's a few questions about additional resources. … I know there are a number of additional questions that have come in.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/maximizing-physician-support-slides.pdf
January 01, 2022 - feature to
dialogue with participants and foster peer-to-peer sharing
3
Chat Function
HOW TO ASK
QUESTIONS … • Additional outreach activities to promote referrals and
participation from these groups
19
Questions … and Comments
Questions: In the chat box, please share any
questions or comments you have for the panelists … strategies you’re using that are working well
Feedback on Today’s Event: Please respond to the feedback
questions
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/11a-pfe-patient-survey.pdf
August 01, 2021 - The questions are scored on a scale of 1 (No) to 4 (Yes) and summed across the
four questions for a … The survey below includes three questions and takes most patients less than one
minute to complete. … Yes No
Did the provider urge you to ask questions? … Answer the questions either yes or no.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/preparing-data-for-analysis.pdf
May 15, 2017 - However, unless your research questions necessitate combining the responses to two survey
versions into … Key items are the survey questions that all respondents should answer, including:
• Questions confirming … • The screeners for the questions included in the core composites measures. … Reportable items are the questions included in the composite and rating measures. … • Step 2 –Calculate the average proportion responding to each category across the questions in the
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/adult-med-eng-hp50-2152a.pdf
September 01, 2015 - Users may
customize this instrument by adding questions. … • Maximize readability by using two columns, serif fonts for the questions, and ample white
space … You are sometimes told to skip over some questions in this survey. … Mark one or
more.
1 Read the questions to me
2 Wrote down the answers I gave
3 Answered the questions … for me
4 Translated the questions into my
language
5 Helped in some other way
Thank you.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.doc
February 10, 2009 - · Maximize readability by using two columns, serif fonts for the questions, and ample white space. … You are sometimes told to skip over some questions in this survey. … The next set of questions asks about any dental care you had in the last 12 months, including dental … For these questions, answer only about your dental plan.
19. … I gave
3 FORMCHECKBOX
Answered the questions for me
4 FORMCHECKBOX
Translated the questions into
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ce.effectivehealthcare.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/coaching-slides.html
May 01, 2017 - Asking questions. … The power of asking questions.
Examples of using the three-part question to coach teams. … Slide 25: Avoid Asking Questions That Already Contain the Answer
Example of asking a question that … Slide 31: Questions Coaches Need To Ask Themselves Before Coaching The Team’s Performance
What is … Image: clip art of medical team raising hands to answer questions from an instructor.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150317/excelling_cahps_lessons_medicaid_webinar_transcript.pdf
January 01, 2016 - And all of these rating
questions are on a scale of 0 to 10. … We do have several questions. … And to those of you sending in
questions, thank you for those, and we'll get to as many unanswered questions … There are a number of questions that have queued up. … We got to many questions, not all of them.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-surveys-webcast-transcript.pdf
January 01, 2018 - posed questions in
advance. … or on groups of questions that we call composites. … And I will let you know that AHRQ cannot respond to those questions. … Those are questions that will
need to be posed to CMS. … We're happy to respond to any further questions that you have.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-mepsmethods.pdf
December 01, 2022 - ; attitudes about health
questions; and health status questions as measured by the SF-12 and the EuroQol … problems; and
• Child preventive care questions. … For measures using analytic variables associated with round-specific questions (e.g., questions
from … of the four questions they completed for the 2003-2020 NHQDR. … Impairment
Scale (CIS) questions are administered in odd years.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/service_expectations_poster.pdf
January 31, 2014 - presence
Ask how you can help
Inform patients of anticipated
wait time
Ask if there are other questions … Service Expectations
Acknowledge patients and ask
how you can help
Verify if patients have
any questions … escorting them to the
exam room rather than in
front of them
Stop and ask patients if
they have any questions … / procedure
Explain next steps needed
(e.g., tests, follow-up appointment, etc.)
Check for questions
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/pharmtrain.pdf
January 01, 2010 - Seldom ask questions
Questions are basic in nature
Difficulty explaining medical concerns or
how to … Slide 17
What questions do you have? … Effectively solicit questions
5. … Effectively Solicit Questions
Don’t say:
Do you have any questions?
Any questions? … or
• “Any questions?”
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sorra-conclusion.pdf
October 15, 2011 - • Additional questions or comments?
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-hays-slides.pdf
October 01, 2017 - Cognitive
Interviews
Are draft survey questions interpreted correctly and
consistently across respondents … www.ahrq.gov/cahps
CAHPS Patient Narrative Elicitation
Protocol (NEP)
• A structured series of 5 open-ended questions … about their experience with a
provider and his/her office staff
• Complements the closed-ended survey questions … CAHPS Survey Administration: What We Know and Potential Research Questions. … • While online reviews, open-ended questions, single-item
surveys, and customized provider surveys may
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Hundt.pdf
January 01, 2003 - First, we scrutinized the content, flow of, and
responses to the various symptom-related questions. … posed, and (2) to evaluate the flow of the
questions. … We determined how the
symptom was managed by asking varying combinations of 10 possible questions. … These questions were followed by health-status questions, a series of five
demographic questions, and … In an ideal situation we would choose to validate responses to the interview
questions.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-analysis-webcast-intro-1.pdf
March 03, 2021 - ► Use Q&A feature to ask for help
3
Using the Webcast Console to
Submit Questions
• Question and
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-intro.pdf
March 24, 2021 - ► Use Q&A feature to ask for help
3
Using the Webcast Console to
Submit Questions
• Question and
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-intro.pdf
January 28, 2021 - ► Use Q&A feature to ask for help
3
Using the Webcast Console to
Submit Questions
• Question and
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cg-survey-4-beta-webinar-introduction.pdf
December 17, 2020 - ► Use Q&A feature to ask for help
3
Using the Webcast Console to
Submit Questions
• Question and