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  1. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/supplemental-coordination-of-care-cgcahps-child-2358-17a.docx
    October 12, 2017 - include them only if your sample design is likely to yield a sufficient number of responses to those questions
  2. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-transcript.pdf
    January 01, 2019 - We also plan to leave time at the end to answer your questions. … How many questions typically are in a CAHPS Survey? … Thank you for those who submitted those questions. … There's a few questions about additional resources. … I know there are a number of additional questions that have come in.
  3. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/maximizing-physician-support-slides.pdf
    January 01, 2022 - feature to dialogue with participants and foster peer-to-peer sharing 3 Chat Function HOW TO ASK QUESTIONS … • Additional outreach activities to promote referrals and participation from these groups 19 Questions … and Comments Questions: In the chat box, please share any questions or comments you have for the panelists … strategies you’re using that are working well  Feedback on Today’s Event: Please respond to the feedback questions
  4. Patient Exit Survey (pdf file)

    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/11a-pfe-patient-survey.pdf
    August 01, 2021 - The questions are scored on a scale of 1 (No) to 4 (Yes) and summed across the four questions for a … The survey below includes three questions and takes most patients less than one minute to complete. … Yes No Did the provider urge you to ask questions? … Answer the questions either yes or no.
  5. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/preparing-data-for-analysis.pdf
    May 15, 2017 - However, unless your research questions necessitate combining the responses to two survey versions into … Key items are the survey questions that all respondents should answer, including: • Questions confirming … • The screeners for the questions included in the core composites measures. … Reportable items are the questions included in the composite and rating measures. … • Step 2 –Calculate the average proportion responding to each category across the questions in the
  6. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/adult-med-eng-hp50-2152a.pdf
    September 01, 2015 - Users may customize this instrument by adding questions. … • Maximize readability by using two columns, serif fonts for the questions, and ample white space … You are sometimes told to skip over some questions in this survey. … Mark one or more. 1 Read the questions to me 2 Wrote down the answers I gave 3 Answered the questions … for me 4 Translated the questions into my language 5 Helped in some other way Thank you.
  7. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.doc
    February 10, 2009 - · Maximize readability by using two columns, serif fonts for the questions, and ample white space. … You are sometimes told to skip over some questions in this survey. … The next set of questions asks about any dental care you had in the last 12 months, including dental … For these questions, answer only about your dental plan. 19. … I gave 3 FORMCHECKBOX Answered the questions for me 4 FORMCHECKBOX Translated the questions into
  8. ce.effectivehealthcare.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/coaching-slides.html
    May 01, 2017 - Asking questions. … The power of asking questions. Examples of using the three-part question to coach teams. … Slide 25: Avoid Asking Questions That Already Contain the Answer Example of asking a question that … Slide 31: Questions Coaches Need To Ask Themselves Before Coaching The Team’s Performance What is … Image: clip art of medical team raising hands to answer questions from an instructor.
  9. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150317/excelling_cahps_lessons_medicaid_webinar_transcript.pdf
    January 01, 2016 - And all of these rating questions are on a scale of 0 to 10. … We do have several questions. … And to those of you sending in questions, thank you for those, and we'll get to as many unanswered questions … There are a number of questions that have queued up. … We got to many questions, not all of them.
  10. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-surveys-webcast-transcript.pdf
    January 01, 2018 - posed questions in advance. … or on groups of questions that we call composites. … And I will let you know that AHRQ cannot respond to those questions. … Those are questions that will need to be posed to CMS. … We're happy to respond to any further questions that you have.
  11. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-mepsmethods.pdf
    December 01, 2022 - ; attitudes about health questions; and health status questions as measured by the SF-12 and the EuroQol … problems; and • Child preventive care questions. … For measures using analytic variables associated with round-specific questions (e.g., questions from … of the four questions they completed for the 2003-2020 NHQDR. … Impairment Scale (CIS) questions are administered in odd years.
  12. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/service_expectations_poster.pdf
    January 31, 2014 - presence  Ask how you can help  Inform patients of anticipated wait time  Ask if there are other questions … Service Expectations  Acknowledge patients and ask how you can help  Verify if patients have any questions … escorting them to the exam room rather than in front of them  Stop and ask patients if they have any questions … / procedure  Explain next steps needed (e.g., tests, follow-up appointment, etc.)  Check for questions
  13. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/pharmtrain.pdf
    January 01, 2010 - Seldom ask questions Questions are basic in nature Difficulty explaining medical concerns or how to … Slide 17 What questions do you have? … Effectively solicit questions 5. … Effectively Solicit Questions Don’t say: Do you have any questions? Any questions? … or • “Any questions?”
  14. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sorra-conclusion.pdf
    October 15, 2011 - • Additional questions or comments?
  15. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-hays-slides.pdf
    October 01, 2017 - Cognitive Interviews  Are draft survey questions interpreted correctly and consistently across respondents … www.ahrq.gov/cahps CAHPS Patient Narrative Elicitation Protocol (NEP) • A structured series of 5 open-ended questions … about their experience with a provider and his/her office staff • Complements the closed-ended survey questions … CAHPS Survey Administration: What We Know and Potential Research Questions. … • While online reviews, open-ended questions, single-item surveys, and customized provider surveys may
  16. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Hundt.pdf
    January 01, 2003 - First, we scrutinized the content, flow of, and responses to the various symptom-related questions. … posed, and (2) to evaluate the flow of the questions. … We determined how the symptom was managed by asking varying combinations of 10 possible questions. … These questions were followed by health-status questions, a series of five demographic questions, and … In an ideal situation we would choose to validate responses to the interview questions.
  17. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-analysis-webcast-intro-1.pdf
    March 03, 2021 - ► Use Q&A feature to ask for help 3 Using the Webcast Console to Submit Questions • Question and
  18. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-intro.pdf
    March 24, 2021 - ► Use Q&A feature to ask for help 3 Using the Webcast Console to Submit Questions • Question and
  19. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-intro.pdf
    January 28, 2021 - ► Use Q&A feature to ask for help 3 Using the Webcast Console to Submit Questions • Question and
  20. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cg-survey-4-beta-webinar-introduction.pdf
    December 17, 2020 - ► Use Q&A feature to ask for help 3 Using the Webcast Console to Submit Questions • Question and

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