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  1. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/survey-methods-research/summary-research-meeting.pdf
    January 01, 2019 - of concerns about the impact of declining response rates for surveys, including CAHPS surveys, and questions … Key Questions and Issues After hearing these presentations, the audience and panelists discussed the … Participants raised multiple questions about the use of alternative survey modes, as discussed below. … Impact on survey questions: How might the use of online modes affect the survey questions? … Displaying questions online: What are the merits of displaying several questions on a page (which requires
  2. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/1-bestpractices-web-sopssurveys-intro.pdf
    June 27, 2019 - ► Use Q&A feature to ask for help 2 Submitting Questions • Question and Answer ► Select Q&A ► Type … Submitting Questions Today’s Speakers Agenda
  3. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/child-hcahps-intro-slides.pdf
    March 23, 2022 - Databases • The Child HCAHPS Survey Database • Benefits of Participation • Steps for Participation • Questions … ► Use Q&A feature to ask for help Using the Webcast Console to Submit Questions • Question and
  4. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-infographic-v7.pdf
    June 01, 2021 - to Coordinate Patient Care Helpful, Courteous, and Respectful Office Staff The five open-ended questions … What You Gain from These Questions CAHPS Clinician & Group Composite Measures ++ Actionable … CAHPS and Comments: How Closed-Ended Survey Questions and Narrative Accounts Interact in the Assessment
  5. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/12-identifying-stakeholders-facilitator.docx
    June 01, 2023 - That is one of the main questions asked in the stakeholder analysis worksheet your team can use to fully … These conversations may utilize the skill and art of humble inquiry—that is, asking questions for which … Knowing your team and all involved in taking care of the patients, ask these questions in the break room … questions that might be valuable to consider to fully understand your stakeholders, including— How … Do you have any questions?
  6. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.pdf
    March 09, 2007 - . 1 Conventions Used in This Document ................................... 1 Introductory Script and Questions … • All questions should include a “REFUSED” (“REF”) response option, which can be on the interviewer … If you agree to take part, we would ask you some questions about your satisfaction with your nursing … You can skip over any questions you don’t want to answer and you can stop participating at any time. … Do you have any questions before we start?
  7. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nursing-home/resources/qapi-leadership-rounding-guide-centers-for-medicare.pdf
    February 18, 2014 - Questions to Consider Before Rounding 1. Which leader(s) will conduct rounds? 2. … What questions do you want to ask? What do you want to learn? (See sample questions below.) 4. … Ask questions and document key points. See optional rounding form below. 3. … ISSUES THAT HAVE BEEN ADDRESSED BY LEADERSHIP: (reporting these back to staff shows responsiveness) Questions
  8. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_1_BSR_Broch_508.docx
    February 24, 2011 - Let us know if you have any questions. We are partners in your care. … This gives you a chance to meet the nurse taking over your care, ask questions, and share important information … Encourage you to ask questions and share your concerns. … If you have questions or concerns, nurse bedside shift report is the perfect time to raise them. … Ask questions if something is confusing.
  9. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-analysis-program-intro-slides.pdf
    November 19, 2020 - ► Use Q&A feature to ask for help 2 How to Ask Questions • Question and Answer ► Select Q&A ► Type
  10. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/strategy-poster-templates.docx
    March 01, 2024 - Use open-ended questions to invite participation. Ask, “What questions do you have?”
  11. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/preparing_questionnaire_cg30.pdf
    September 01, 2015 - ...................................................................... 1 Incorporating Supplemental Questions … the questionnaire Incorporating Supplemental Questions Like most CAHPS surveys, the Clinician & … • Core items are questions that are included in every questionnaire to ensure standardization and … For example, medical groups may want to incorporate questions from the CAHPS Survey for Accountable … 1 Yes 2 No → If No, go to #11 Same questions when added to the core survey: 8.
  12. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-238-fullreport.pdf
    October 01, 2019 - This is not in the core CAHPS survey; rather, it is part of an array of supplemental questions that … The core survey and any additional questions chosen by a State are mailed to parents of children younger … Questions regarding availability of treatment or counseling care have been included in multiple versions … in their surveys, whether from earlier supplements or from questions crafted by the States themselves … Validity of CAHPS Questions CAHPS is a well-established tool for obtaining patient reports of their
  13. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hsops2.0-webcast-transcript.pdf
    January 01, 2020 - And lastly we hope to have some time to answer your questions. … answer any questions you may have about the surveys or resources. … A couple questions about supplemental items. … in the survey just before the background questions section at the end. … background questions toward the end.
  14. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-info-english-557-6a.docx
    March 07, 2017 - include them only if your sample design is likely to yield a sufficient number of responses to those questionsQuestions Placement and Other Instructions N-INF1.
  15. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops-items-composites.pdf
    February 16, 2021 - o Questions added only at the end of the survey after Section G, before the demographic questions in … Note: Negatively worded questions should be reverse coded when calculating percent “positive” response … Staff are afraid to ask questions when something does not seem right. (negatively worded) 8. … (negatively worded) Note: Negatively worded questions should be reverse coded when calculating percent … Note: Negatively worded questions should be reverse coded when calculating percent “positive” response
  16. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
    January 01, 2015 - supplemental item set In the last 12 months, did you talk with this provider about any health questions … [Read the questions to me/ Wrote down the answers I gave/ Answered the questions for me/ Translated … the questions into my language/ Helped in some other way (Please print)] How did that person help … [Read the questions to me/ Wrote down the answers I gave/ Answered the questions for me/ Translated … the questions into my language/ Helped in some other way (Please print)] No change. 6/17/2015
  17. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-meps-methods.pdf
    December 01, 2023 - ; attitudes about health questions; and health status questions as measured by the 12-Item Short Form … problems; and • Child preventive care questions. … For measures using analytic variables associated with round-specific questions (e.g., questions from … of the four questions they completed for the 2003-2020 NHQDR. … Impairment Scale (CIS) questions are administered in odd years.
  18. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/fagnan-reflections-perceptions-mosops.pdf
    October 04, 2018 - A good presentation to staff and time for questions assured a higher response rate. … ” • “The staff were very enthusiastic when starting the survey, realizing that it asks great questions … (point-of-contact) • Yes—86% (n=126); No—4% (n=6); Missing—10% (n=14) • If no, what additional questions …  The most common questions were about how to do the survey again. …  There was some confusion in how to understand the negatively worded questions.
  19. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-english-cg-3-1-2351a.pdf
    December 01, 2020 - Users may customize this instrument by adding questions. … 1 Yes 2 No → If No, go to #23 on page 4 The questions in this survey will refer to the provider … As you answer these questions, please think of the in-person, phone, and video visits you had with … Mark one or more. 1 Read the questions to me 2 Wrote down the answers I gave 3 Answered the questions … for me 4 Translated the questions into my language 5 Helped in some other way Thank you.
  20. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
    December 01, 2020 - Users may customize this instrument by adding questions. … 1 Yes 2 No → If No, go to #28 on page 5 The questions in this survey will refer to the provider … As you answer these questions, please think of the in-person, phone, and video visits your child had … Mark one or more 1 Read the questions to me 2 Wrote down the answers I gave 3 Answered the questions … for me 4 Translated the questions into my language 5 Helped in some other way Thank you.

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