-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/instructions/suppl_access_items_cahps-hp-adult-survey_2157-1a.docx
March 11, 2016 - include them only if your sample design is likely to yield a sufficient number of responses to those questions … Questions
Placement and Other Instructions
AC1.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/publications2/files/pharmtrain.pdf
January 01, 2010 - Seldom ask questions
Questions are basic in nature
Difficulty explaining medical concerns or
how to … Slide 17
What questions do you have? … Effectively solicit questions
5. … Effectively Solicit Questions
Don’t say:
Do you have any questions?
Any questions? … or
• “Any questions?”
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/supplemental-specialists-cgcahps-adult-2357-12a.docx
September 25, 2017 - include them only if your sample design is likely to yield a sufficient number of responses to those questions … will skip to SC1 instead.
· Add the following instructions under the heading but before SC1: These questions
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-practice-assessments.pdf
May 17, 2021 - Avoid double negatives and "double-barreled" or compound questions. … Make sure the wording of questions doesn't suggest a "right" answer. … Use "open-ended" questions to gather detailed feedback. … Make sure questions fit the language and reading level of the respondents. … Did the respondent understand the questions?
Modify items based on pilot.
Step 6.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/05-new_sops_diagnostic_safety-closing.pdf
June 10, 2021 - New AHRQ SOPS® Diagnostic Safety Supplemental Items for Medical Offices - Closing
QUESTIONS & ANSWERS
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/5-ASC_Webcast_2021-Closing.pdf
January 01, 2021 - How to Use the AHRQ SOPS Ambulatory Surgery Center Survey to Improve Patient Safety - Closing
Questions
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/abate/introduction/toolkit-contents.pdf
March 01, 2022 - ............................................................................. 13
Frequently Asked Questions … Frequently Asked Questions and Talking Points .................................................... … Rationale, Decision-Making Process, Cost
Preparation
Training
Assessment and Feedback
Frequently Asked Questions
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/instructions/suppl_access_items_cahps-hp-child-survey_2158-1a.docx
March 11, 2016 - include them only if your sample design is likely to yield a sufficient number of responses to those questions … Questions
Placement and Other Instructions
AC1.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/5_Carla_Zema_Closing_slides_47-51.pdf
January 01, 2013 - Available
www.cahpsdatabase.ahrq.gov
http://www.cahpsdatabase.ahrq.gov
•
After the Webcast
Questions … • Questions or comments?
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/publications/files/redtoolkitforms.docx
September 01, 2012 - (
I have questions about:
My medicines
My
pain
Feeling stressed
What other questions do … [PCP name]
I have questions about:
My medicines
My pain
Feeling stressed
What other questions … Repeat list of questions for each medicine. … If yes, repeat the set of questions. … Smith, those are all the questions I had for you. What questions do you have for me?
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/communication-self-assessment.docx
March 01, 2024 - I used open-ended questions to encourage the patient and companions to participate in the conversation … I created the expectation that I wanted the patient and companions to ask questions (e.g., asking “What … questions do you have?”).
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
April 24, 2018 - ........................................................................... 2
Questions in the CAHPS … • The structure and flow of the questions. … • How these questions were developed. … The CAHPS team strongly recommends against
reordering the questions or selecting a subset of the questions … The questions in the Adult version of the Elicitation Protocol are listed below.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent--insights-webcast-intro.pdf
November 19, 2019 - 3
Key Research Questions
• Can high response rates be achieved with the hard-to-reach
young adult … ► Use Q&A feature to ask for help
5
6
How to Submit Questions
• Question and Answer
► Select the
-
ce.effectivehealthcare.ahrq.gov/hai/cusp/clabsi-neonatal/nclabsi3.html
January 01, 2013 - The NCLABSI tool was tailored to the neonatal project and contained 18 questions categorized into 3 sections … : 7 questions in Knowledge/Skills, 6 questions in Attitudes/Beliefs and 5 questions in the Resource section … Six of the 18 questions were negatively worded.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/sorra_closingslides.pdf
May 12, 2014 - Using the AHRQ Pharmacy Survey on Patient Safety Culture
45
45
Questions? … • Additional questions or comments? … westat.com
http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/index.html
Questions
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-moving-forward-closing-slides.pdf
October 18, 2017 - • Contact us with any questions.
56
www.ahrq.gov/cahps
CAHPS GovDelivery Listserv
• Want to stay … subscrib
er/new
57
https://subscriptions.ahrq.gov/accounts/USAHRQ/subscriber/new
www.ahrq.gov/cahps
Questions … mailto:cahps1@westat.com
https://www.ahrq.gov/cahps/index.html
Wrap-Up
CAHPS GovDelivery Listserv
Questions
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-wrap-up-fry.pdf
June 13, 2017 - • Contact us with any questions.
51
www.ahrq.gov/cahps
Questions or comments? … mailto:cahps1@westat.com
http://www.ahrq.gov/cahps/
Q&A and Wrap-Up
To Ask a Question
Wrap-Up
Questions
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/health-literacy-cg-cahps-adult-spanish-2357-3b.pdf
January 05, 2018 - include them
only if your sample design is likely to yield a sufficient number of responses to those questions … 3.0 Supplemental Items: Health Literacy
Population Version: Adult
Document No. 2357-3b Page 2
Questions … 3.0 Supplemental Items: Health Literacy
Population Version: Adult
Document No. 2357-3b Page 3
Questions … 3.0 Supplemental Items: Health Literacy
Population Version: Adult
Document No. 2357-3b Page 4
Questions … 3.0 Supplemental Items: Health Literacy
Population Version: Adult
Document No. 2357-3b Page 5
Questions
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast5-sorra-closing.pdf
August 02, 2018 - Closing (Sorra)
Get Updates
• Sign up for email updates
49
Using the Webcast Console to Submit
Questions … 324-9749
mailto:SafetyCultureSurveys@Westat.com
Get Updates
Using the Webcast Console to Submit Questions
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d7_combo_implementationmeasurement.docx
January 01, 2016 - In the example below, each of the four best practices is captured by a number of questions that would … Follow Protocol for Insertion: questions A3, A4, A5, A9, A10, A11
Site Selection: question A8
Maximal … Barrier Precautions and Skin Preparation: questions A6, A7
Daily Monitoring and Assessment: question … The procedure is not started until all questions or concerns are resolved.”