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Showing results for "questions".

81. Conducting Cognitive Testing for Health Care Quality Reports | Agency for Healthcare Research and Quality
    cahps.ahrq.gov/talkingquality/resources/cognitive/index.html
    September 01, 2019 - The method was originally developed as a tool for selecting and refining survey questions and response … The questions should be designed to reveal differences between what you, the sponsor, think the materials … Asking Questions: The interviewer asks direct questions to learn how respondents interpret what they're … It is important for questions to be open-ended and not leading. … Checking on Comprehension While it’s tempting to gauge comprehension by asking direct questions about

82. Strategy 4: IDEA Discharge Planning (Tool 2b) (doc file)
    cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.docx
    June 20, 2011 - This booklet has a checklist, questions to ask your doctor or nurse, and space to write. … Use the space to write additional questions or answers to your questions. … Ask questions again until you understand the answers. … You may have other questions or concerns that are not in this checklist. … Who do I call if I have questions or problems when I get home?

83. After Hospital Care Plan for: Oscar Sanchez [Sample] (pdf file)
    cahps.ahrq.gov/sites/default/files/publications/files/ahcpsample.pdf
    September 01, 2012 - Questions for Dr. … Avery For my appointment on Wednesday, August 8 th , at 11:30 am I have questions about: __ … _____________________________ ___________________________________________________ What other questions … See your doctor and ask questions. 11 My Medical Problem: High Blood Pressure High … See your doctor and ask questions.

84. CAHPS Elicitation Protocol Webcast (pdf file)
    cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-intro.pdf
    January 01, 2017 - A structured series of 5 open-ended questions that: • Prompts survey respondents to tell a clear and … about their experience with a provider and his/her office staff • Complements the closed-ended survey questions … • I use open-ended questions administered on their own (e.g., via comment cards or a stand-alone

85. Sample Automated Telephone System Menu | Agency for Healthcare Research and Quality
    cahps.ahrq.gov/health-literacy/improve/precautions/tool7a.html
    March 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services Health Literacy Video: Questions … Plain Language Words Use the Teach-Back Method: Tool 5 The Teach-Back Method Poster Teach-Back Questions … Welcome Patients: Tool 13 Navigating the Health Care System Sample of Simple Map Encourage Questions … : Tool 17 Patient Portal Feedback Form Suggestion Box Poster Health Literacy Patient Feedback Questions

86. Postdischarge Followup Phone Call Script (Patient Version) (pdf file)
    cahps.ahrq.gov/sites/default/files/publications/files/postdisphone.pdf
    February 14, 2013 - CALLER: Do you have any questions for me about your main problem [diagnosis]? … Repeat list of questions for each medicine. … If yes, repeat the set of questions. … What questions can I answer for you? If none, CALLER: Thank you and have a good day. … If the patient has questions, answer them.

87. CAHPS: Assessing Healthcare Quality From the Patient's Perspective (pdf file)
    cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/cahps-program-brief.pdf
    July 01, 2022 - ■ Cognitive testing of survey questions. … ■ CAHPS questions are understood and interpreted consistently by a range of consumers. … ■ CAHPS questions ask patients to report on only care they have experienced and/or can observe. … ■ CAHPS questions ask about aspects of healthcare delivery that are important to patients. … ■ CAHPS questions are consistent with existing standards of healthcare delivery.

88. Tools To Improve Diagnostic Safety | Agency for Healthcare Research and Quality
    cahps.ahrq.gov/diagnostic-safety/tools/index.html
    March 01, 2024 - Questions Are the Answer : Asking questions about a diagnosis or other aspects of care is a step that … One of the best ways to communicate with your doctor and health care team is by asking questions. … Because time is limited during medical appointments, you will feel less rushed if you prepare your questions … These AHRQ resources demonstrate how asking questions can improve care with tips on how to communicate

89. Re-Engineered Discharge Toolkit (pdf file)
    cahps.ahrq.gov/sites/default/files/publications/files/redtoolkitforms.pdf
    September 01, 2012 - Questions for Dr. … See your doctor and ask questions. … If yes, repeat the set of questions. … Smith, those are all the questions I had for you. What questions do you have for me? … You do not need to answer these questions.

90. AHRQ's Patient Safety Culture Survey Yields Meaningful Results at Palo Alto Medical Foundation | Agency for Healthcare Research and Quality
    cahps.ahrq.gov/news/newsroom/case-studies/cquips0603.html
    October 01, 2014 - Initially, Manley was concerned about the number of questions the survey contained. … She even altered it slightly to add more questions about physician leaders. … While the survey questions were distributed on paper, participants anonymously submitted their answers … In addition, while the questions distributed on paper seemed overwhelming to many employees, they soon … The level of detail in the questions is good, and I like the way this tool is worded," she reports.

91. Evaluating the Process of Creating and Promoting a Quality Report | Agency for Healthcare Research and Quality
    cahps.ahrq.gov/talkingquality/assess/what-you-evaluate/process.html
    November 01, 2018 - It is designed to help you learn and improve by answering a number of important questions. … Questions About the Planning Process How well did your original plan work out? … Questions About the Development of the Report What did you learn about your audience? … Questions About the Distribution and Promotion of Your Report If you did a print report, did your distribution … You might want to undertake a formative evaluation to address these questions: Is your plan being carried

92. TO (doc file)
    cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d7_combo_implementationmeasurement.docx
    January 01, 2016 - In the example below, each of the four best practices is captured by a number of questions that would … Follow Protocol for Insertion: questions A3, A4, A5, A9, A10, A11 Site Selection: question A8 Maximal … Barrier Precautions and Skin Preparation: questions A6, A7 Daily Monitoring and Assessment: question … The procedure is not started until all questions or concerns are resolved.”

93. CAHPS Elicitation Protocol Webcast (pdf file)
    cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rybowski.pdf
    January 01, 2017 - frame for the survey • To facilitate linking of narrative responses to responses to closed-ended questions … Incorporating Items Into the Survey • Core Items + Supplemental Items = CAHPS Survey • Place narrative questions … eliminate any information that is potentially identifiable • Suggested insert: Our survey includes some questions … of responses: Depends on sampling method • Acknowledging CAHPS 40 www.ahrq.gov/cahps Research Questions … Emails Vendors’ Role in Managing Content Administering the Elicitation Protocol on Its Own Research Questions

94. CAHPS Cancer Care Supplemental Items (pdf file)
    cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-english-557a.pdf
    November 28, 2016 - include them only if your sample design is likely to yield a sufficient number of responses to those questions … Items Population: Adult 11/4/2016 Page 2 Document No. 557a www.ahrq.gov/cahps Topic: Access Questions … Adult 11/4/2016 Page 3 Document No. 557a www.ahrq.gov/cahps Topic: Information from Providers Questions … Adult 11/4/2016 Page 4 Document No. 557a www.ahrq.gov/cahps Topic: Shared Decision Making Questions … 3 No After SDM4 CAHPS® Cancer Care Survey Supplemental Items Population: Adult Page 5 Questions

95. Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey (doc file)
    cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.doc
    March 09, 2007 - · All questions should include a “REFUSED” (“REF”) response option, which can be on the interviewer … Introductory Script and Questions [AFTER LOCATING RESIDENT, INTRODUCE SELF & BRIEFLY INTRODUCE SURVEY … If you agree to take part, we would ask you some questions about your satisfaction with your nursing … You can skip over any questions you don’t want to answer and you can stop participating at any time. … Do you have any questions before we start? [ANSWER ANY QUESTIONS, THEN GO TO QUESTION 1.]

96. About the CAHPS Patient Narratives Elicitation Protocol (pdf file)
    cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
    April 24, 2018 - ........................................................................... 2 Questions in the CAHPS … • The structure and flow of the questions. … • How these questions were developed. … The CAHPS team strongly recommends against reordering the questions or selecting a subset of the questions … The questions in the Adult version of the Elicitation Protocol are listed below.

97. Disclosure Checklist | Agency for Healthcare Research and Quality
    cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/checklist5.html
    August 01, 2022 - Designate an organizational contact person the patient and family can reach with questions or concerns … Anticipate likely questions from the patient/family.   … Ask if there are any final questions and provide responses; if unable to answer, promise to follow up … GIVE direct answers to the patient's questions. … If you do not know the answer to the patient's questions, state this directly and explain your plan to

98. Gap Analysis Facilitator's Guide | Agency for Healthcare Research and Quality
    cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3.html
    August 01, 2022 - The agenda may include a participant welcome, review of goals of the session, introductions, questions … To produce more consistently useful results, the facilitator should use structured interview questions … Go to Appendix B for Gap Analysis Structured Interview Questions. … A coding system can be used to tally the responses to the questions. … Questions can then be ranked from lowest to highest.

99. Module 5: Response and Disclosure | Agency for Healthcare Research and Quality
    cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5/notes.html
    August 01, 2022 - Give direct answers to the patient's and/or family's questions, if you have them. … Always show sincere interest in the patient's and/or family's questions and concerns. … Designate a contact person they can reach with questions or concerns. … Many times the questions are a stand-in for a deeper concern. … questions.

100. Evaluation Metrics (pdf file)
     cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepptoutsurvey.pdf
     September 01, 2012 - 1  English  If English, end questions 2  [Insert language 2] 3  [Insert language 3] 4  [Insert … =very well, end questions 3. … Yes 2  No 4 OVERALL RATING OF HOSPITAL Please answer the following questions