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cahps.ahrq.gov/sops/resources/index.html
November 01, 2023 - Frequently Asked Questions
Read answers to a wide range of questions about the SOPS program as well … as the specific survey instruments on Frequently Asked Questions , which you can search by topic.
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cahps.ahrq.gov/patients-consumers/patient-involvement/index.html
November 01, 2016 - Patient Involvement
Get more involved with your health care by asking questions … Patients and families who engage with health care providers ask good questions and help reduce the risk … Questions To Ask Your Doctor
Your health depends on good communication
Patient & Clinician Videos
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cahps.ahrq.gov/health-literacy/patient-education/index.html
January 01, 2024 - For Patients
Asking questions and talking builds trust and leads to better results, quality, safety … Before a Medical Visit
Questions Are the Answer
Patients can use this list of questions to take active … Do You Know The Right Questions To Ask? … My Questions for This Visit
Patients use this to write down their top three questions to ask during … Be Safe
This guide answers common questions about getting and taking medicines and has handy forms that
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cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/research/survey-administration-literature-review.pdf
October 01, 2017 - CAHPS Survey Administration: What We Know and Potential Research Questions
CAHPS Survey Administration … :
What We Know and Potential
Research Questions
October 2017
The content of this document … CAHPS Survey Administration: What We Know and Potential Research Questions. … IVR as a method of survey administration also affects how
respondents answer questions. … Self-administered questions by telephone: evaluating interactive
voice response.
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cahps.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/development/index.html
July 01, 2023 - To confirm that the questions were understandable and clear, the team conducted one-on-one interviews … Survey respondents were invited to answer the open-ended questions after completing the survey. … To evaluate the narrative information collected by the survey questions, the team compared the content … To improve the flow of the narrative, the team restructured the questions into a more "storytelling" … The additional questions did not exhaust respondents’ enthusiasm for participating in the survey.
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cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apc.html
August 01, 2022 - Structured Interview Guide
To produce more consistently useful results, use structured interview questions … The facilitator should review the questions in advance to determine which questions are appropriate for
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cahps.ahrq.gov/talkingquality/measures/measure-questions.html
November 01, 2018 - Home
Talking Quality
Select Measures To Report
Key Questions … Report
Domains of Healthcare Quality
Types of Quality Measures
Data Sources
Key Questions … Assess Your Reporting Project
Resources
About TalkingQuality
Key Questions … You can start by answering the following three questions.
Does the measure support your goal? … reviewed November 2018
Page originally created February 2015
Internet Citation: Key Questions
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cahps.ahrq.gov/professionals/prevention-chronic-care/improve/pbrn/index.html
July 01, 2013 - groups of primary care clinicians and practices working together to answer community-based health care questions … networks (PBRNs) involve practicing clinicians in asking and answering clinical and organizational questions … Frequently Asked Questions (FAQs) .
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cahps.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html
July 01, 2023 - Questions in the Narrative Item Set for the Clinician & Group Survey
There are two slightly different … There are five questions in the Adult version and six questions in the Child version:
The first question … The third and fourth questions ask the respondent to elaborate on what went well or could have been better … Item Set for the Clinician & Group Survey (PDF, 202 KB)
Because of the sequential design of the questions … The CAHPS team strongly recommends against reordering the questions or selecting a subset of the questions
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cahps.ahrq.gov/teamstepps/readiness/index.html
August 01, 2015 - Answering these questions can help your institution understand its level of readiness to initiate the … You may find it helpful to have a colleague review your responses or to answer the questions with a larger … Organizational Readiness Assessment Checklist
Record your responses to the questions below:
Questions … you begin the implementation process, make sure you continue to monitor whether the answers to these questions … Consider postponing the implementation process for a few months, and then answer the questions again
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cahps.ahrq.gov/patient-safety/patients-families/index.html
June 01, 2023 - My Questions for This Visit
Patients can use this list of questions to take active role in their health … Patients and Providers Discuss Importance of Asking Questions
In these short videos, patients talk about … how simple questions can help you take better care of yourself, feel better, and get the right care … Doctors and nurses talk about how your questions help them take better care of you and give advice on … how you can be an active member of your health care team and get your questions answered.
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cahps.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/index.html
November 01, 2021 - (PCMH) Item Set
The Patient-Centered Medical Home (PCMH) Item Set is a set of supplemental questions … In order to capture the concept of the care team rather than the individual provider, some questions … The questions do not refer explicitly to a “care team” because the CAHPS research team found that some
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cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-shaller-closing.pdf
October 29, 2018 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care
Questions and … Answers
www.ahrq.gov/cahps
Using the Webcast Console to Submit Questions
• Question and Answer … accounts/USAHRQ/
subscriber/new
54
https://subscriptions.ahrq.gov/accounts/USAHRQ/subscriber/new
Questions … mailto:cahps1@westat.com
https://www.ahrq.gov/cahps/index.html
https://www.ahrq.gov/cahps/index.html
Questions … and Answers
Using the Webcast Console to Submit Questions
Get CAHPS News and Announcements
Questions
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cahps.ahrq.gov/ncepcr/communities/pbrn/index.html
August 01, 2023 - networks (PBRNs) involve practicing clinicians in asking and answering clinical and organizational questions … Typically, PBRNs draw on the experience and insight of practicing clinicians to identify and frame research questions … By linking these questions with rigorous research methods, the PBRN can produce research findings that
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cahps.ahrq.gov/health-literacy/improve/precautions/tool6.html
February 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … Appropriate followup can help you to identify misunderstandings and answer questions, as well as make … Talking on the phone allows patients to ask questions and callers to reinforce important points and check … about this tool from the Health Literacy Patient Feedback Questions .
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cahps.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/improve/team-antibiotic-review-form.docx
November 01, 2019 - AHRQ Safety Program for Improving Antibiotic Use
Team Antibiotic Review Form
*Questions 1–6 should … Yes
☐ No
☐ N/A
* For patients who have been receiving antibiotics longer than 24 hours, answer questions … 7–14 in addition to the above questions 1–6.
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cahps.ahrq.gov/health-literacy/improve/precautions/tool5.html
February 01, 2024 - Plan how you will ask non-shaming questions. … Do not ask questions that can be answered with a "yes" or "no." "Do you understand?" … are NOT teach-back questions. … You can use the teach-back questions that were developed as part of AHRQ's Making Informed Consent and … about this tool from the Health Literacy Patient Feedback Questions .
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cahps.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/pdsa-worksheet.pdf
March 01, 2024 - Questions for Communicate Clearly: Tool #4
Questions for Use the Teach-Back Method: Tool #5
Questions … for Follow Up with Patients: Tool #6
Questions for Be Easy to Reach: Tool #7
Questions for Conduct … Brown Bag Medicine Reviews: Tool #8
Questions for Address Language Differences: Tool #9
Questions … : Tool #11
Questions for Use Health Education Material Effectively: Tool #12
Questions for Welcome … Patients: Tool #13
Questions for Encourage Questions: Tool #14
Questions for Make Action Plans: Tool
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cahps.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
October 01, 2023 - Add a transition statement to indicate a transition from the HCAHPS questions. … The need for a subheading depends on which questions you choose to use. … Questions and Response Options
Placement and Other Instructions
H-HL1. … During this hospital stay, how often did nurses answer all your questions to your satisfaction?
… During this hospital stay, how often did doctors answer all your questions to your satisfaction?
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cahps.ahrq.gov/sops/surveys/hospital/supplemental-items/index.html
November 01, 2021 - Supplemental Items for Hospital SOPS
All SOPS ® surveys are composed of standardized questions—referred … Added to the end of the Hospital SOPS, after Section F: Your Hospital and before the Background Questions