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cahps.ahrq.gov/sites/default/files/wysiwyg/research/findings/ta/topicrefinement/home-mechanical-ventilators-refinement.pdf
October 01, 2017 - Assessment Program
Mayo Clinic Evidence-based Practice Center
16 October 2017
Preliminary Key Questions … www.cms.gov/Medicare/Coding/MedHCPCSGenInfo/Downloads/Internal-Coding-Decisions.pdf
Preliminary Key Questions
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cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-intro-slides.pdf
March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores
Strategies for Improving CAHPS
Clinician & Group (CG-CAHPS)
Survey Scores
A Webcast Presented by the AHRQ CAHPS User Network
March 15, 2016
12:00 – 1:00 pm EDT
CAHPS Webcast Series
• Consumer Assessment of Healthcare Providers
and Syste…
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule1.pptx
January 01, 2011 - Are there any questions before we get started? Okay, then, go! … the instructor started with the group who made the longest chain and asked the various teams these questions … As you teach, ask participants these same questions.
What breakdowns in teamwork did you observe? … Use open-ended questions to encourage class participation.
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Implement_Hndbook_508_v2.pdf
January 28, 2011 - Allow time during this meeting for questions and a quick tour of the hospital. … • Leave a substantial amount of time for questions. … Was there time available
for you to ask questions?” … The group can use a root-cause analysis
model for questions and discussion. … Spend a few minutes asking
questions such as “What went well during this meeting?”
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-april2013.pptx
January 01, 2013 - Learners - Webinar
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
TeamSTEPPS
Rules of Engagement
Written questions … session
A Q&A session will be held at the end of the presentation
The lines will open for call-in questions … TeamSTEPPS for
Learners - Webinar
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
TeamSTEPPS
Questions and Answers
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/grandrounds/mod01-grand-rounds-slides.pdf
April 01, 2016 - lead
to litigation as patients and families see this as their only way of getting answers
to their questions … ■ Establish a hospital contact person for the patient and family to contact with
questions/concerns … ■ Prepare for the conversation, and consider their potential reactions or
questions. … Slide 44
Say:
Questions?
Slide 45
AHRQ Pub. No. 16-0020-3-EF
April 2016
www.ahrq.gov
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/exculture.pdf
March 21, 2014 - Up the Culture
Exercise
Sizing Up the Culture Exercise Sheet
INSTRUCTIONS:
As you answer the questions
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-022017.pptx
January 01, 2017 - speakers)
Through your computer
A Q&A session will be held at the end of the presentation
Written questions … rosalindfranklin.edu
847-578-8327
TEAMSTEPPS 05.2
Teams, TeamSTEPPS, and Team Structures
Slide ‹#›
Questions
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2018-materials/ts-obc-webinar-metrohealth.pptx
January 01, 2018 - 05.2
Mod 1 05.2 Page ‹#›
Slide ‹#›
2
Rules of Engagement
Dial-in: 1-877-410-5657 Passcode: 165984
Questions … TeamSTEPPS for Office-Based Care
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Slide ‹#›
Questions
TeamSTEPPS
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-030817.ppt
January 01, 2017 - speakers)
Through your computer
A Q&A session will be held at the end of the presentation
Written questions … www.ted.com/talks/tom_wujec_build_a_tower
TEAMSTEPPS 05.2
Slide *
March TeamSTEPPS Monthly Webinar
Questions
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medicinelist-roleplay-final508.pdf
April 03, 2018 - readily offer that he only takes his blood pressure medicine 3 to 4
times a week, but he will answer questions … Thomas to look at the medicines and read the labels as
he answered the questions? … Santiago to look at the medicines and read the labels as
she answered the questions?
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule8.pptx
March 28, 2006 - question to the TeamSTEPPS experts, or select the FAQ button to get help and view frequently asked questions … form the class into teams of two to three individuals and assign each group three to four discussion questions … Leaders must create a compelling vision, one that answers the questions, what do we want to achieve? … Take five minutes for yourselves now, and think through and write down your answers to the following questions … When you teach, use these questions as well as those found on Page 14 of the Instructor Guide to facilitate
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cahps.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/mod4-facguide.html
March 01, 2017 - The team's discussion during a Debrief can be facilitated by using a checklist using the following questions … Pay attention to the questions the team addresses. … The staff member can clarify any questions the resident/family may have and repeat the most important … Encouraging the residents and family to ask questions, and offering positive reinforcement when they … do, will ensure that they will continue to be engaged and not afraid to ask questions or provide input
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/How_to_Use_Guide_508.docx
April 05, 2013 - clinicians, hospital staff, patients, and families on experiences, ideas for changes and improvements, and questions … staff from the point of admission, including giving patients a clearer understanding of how to ask questions … outcomes-oriented measures, such as CAHPS Hospital Survey scores, including overall scores and scores on questions … Hospital Examples:
Adding Questions to Patient Experience of Care Surveys to Assess Patient and Family … Engagement Strategies
Valley View Hospital in Glenwood Springs, CO, added survey questions to its experiences
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_tools.docx
November 16, 2011 - Continue asking questions that are important in learning more about this process.
2D: Assessing Current … Use your hospital’s policies, procedures, and general practices to answer the questions. … The survey may need to be modified if certain questions are not consistent with your policies and procedures … Decide which scale or questions will be used for performing fall risk factor assessment.
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cahps.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-4/guide.html
October 01, 2017 - Implementation Team determine how to successfully implement changes to your program by answering the following questions … The questions to ask your Team are:
How will you manage the change process at the patient care level … We can’t answer all these questions today, but they are points to ponder as you plan to implement a Fall … The Unit Champion is the go-to person when staff members have questions. … Questions to consider with electronic records include:
What information about fall risk factors is
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/labordel.pdf
March 18, 2014 - The nurse
thinks it is “strange” but never questions the use of a 20 mg Prostin suppository in a term … Even when the nurse personally questions the use of a
suppository, she does not use the Two-Challenge … more beneficial and educational to me because I
would feel less embarrassed and would be able to ask questions … Instructor Comments
In this scenario, the nurse, detecting what she believes is a simple error, questions
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cahps.ahrq.gov/sites/default/files/wysiwyg/evidencenow/heart-health/aspirin-asa-measure.pptx
April 01, 2016 - Calculator app
NIH Heart attack assessment tool
Point of Care Tools (2)
Aspirin Guide medical app
ePSS app
Questions … Questions????
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/webinar04/formative_evaluation_webinar.pptx
July 15, 2013 - Multiple components
New roles for clinical staff
Variable local resources to support implementation
QUESTIONS … collaboration
Intervention fidelity vs. flexibility
Practice site engagement and sustainability
30
Questions
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/smpcefm.docx
May 02, 2006 - . |_| Agree |_| Neutral |_| Disagree
Please respond to the following questions regarding disclosure … Please respond to the following additional questions about the course:
What changes will you make in