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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/cahps-strategy-6-q.pdf
November 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Standards for Customer Service
The CAHPS Ambulatory Care
Improvement Guide
Practical Strategies for Improving Patient Experience
Section 6: Strategies for Improving Patient Experience with
Ambulatory Care
6.Q. Standards for Customer Service
V…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-q.pdf
November 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Standards for Customer Service
The CAHPS Ambulatory Care
Improvement Guide
Practical Strategies for Improving Patient Experience
Section 6: Strategies for Improving Patient Experience with
Ambulatory Care
6.Q. Standards for Customer Service
V…
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www.ahrq.gov/patient-safety/reports/engage/interventions/handoff-slides.html
May 01, 2017 - Warm Handoff
Patient and Family Engagement in Primary Care
Slide 1: Warm Handoff
AHRQ Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families
Slide 2: Speaker
Kelly Smith, PhD
Scientific Director, Quality & Safety
Co-PI, AHRQ Guide to Improve Patient Safety in …
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/skills-qi-kickoff.pdf
June 02, 2025 - Kick-off Visit Check List
KICK-OFF VISIT CHECK LIST
PRACTICE ENHANCEMENT ASSISTANT ACADEMIC DETAILER
Four weeks before visit
Contact AD and introduce yourself
Determine ABCS assignment
Print Baseline Reports & send to AD
Four weeks before visit
Negotiate with Nicole Travis date/time
Record ABCS …
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effectivehealthcare.ahrq.gov/sites/default/files/pdf/TND_0398_06-17-2008.pdf
January 01, 2008 - Effective Health Care
Topic Number: 0174
Document Completion Date: 7-28-10
1
Results of Topic Selection Process & Next Steps
Biomarkers to guide treatment for iron-deficiency anemia in renal dialysis patients will go forward for
refinement as a systematic review. The scope of this topic, incl…
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digital.ahrq.gov/ahrq-funded-projects/health-it-enhanced-family-health-history-documentation-management-primary-care/annual-summary/2011
January 01, 2011 - Health IT Enhanced Family Health History Documentation & Management in Primary Care - 2011
Project Name
Health Information Technology Enhanced Family Health History Documentation & Management in Primary Care
Principal Investigator
Haas, Jennifer S.
Organization
Brigham and Wo…
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meps.ahrq.gov/communication/household_participant_back.jsp
January 01, 1996 - Medical Expenditure Panel Survey Background
Skip to main content
An official website of the Department of Health & Human Services
More
Back
Search ahrq.gov
…
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psnet.ahrq.gov/issue/effects-crew-resource-management-teamwork-and-safety-climate-veterans-health-administration
December 11, 2024 - Study
The effects of crew resource management on teamwork and safety climate at Veterans Health Administration facilities.
Citation Text:
Schwartz ME, Welsh DE, Paull DE, et al. The effects of crew resource management on teamwork and safety climate at Veterans Health Administration facil…
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www.ahrq.gov/ncepcr/tools/self-mgmt/why-script.html
February 01, 2016 - Why is Self-Management Support important? (Video Transcript)
Self-Management Support
The thing that really sold me on patient self management is that it allows you to move from being an adversary of the patient in a way to putting your chairs together to be common problem solvers. And this comes up so often b…
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effectivehealthcare.ahrq.gov/sites/default/files/pdf/TND__0399_01-07-2011.pdf
January 01, 2011 - Effective Health Care
Topic Number(s): 0335a-b
Document Completion Date: 02-25-11
1
Results of Topic Selection Process & Next Steps
Local therapies for the treatment of hepatocellular carcinoma (HCC) and unresectable hepatic
metastases will go forward for refinement as a systematic review. T…
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effectivehealthcare.ahrq.gov/sites/default/files/pdf/TND-0376-140408.pdf
November 06, 2013 - Topic 0318 Psychiatric Hospital Discharge NSD FINAL (2)_SJ_Clean-2
Psychiatric Hospital Discharge
Nomination Summary Document
Results of Topic Sele…
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www.ahrq.gov/data/apcd/envscan/index.html
June 01, 2017 - All-Payer Claims Databases Measurement of Care: Systematic Review and Environmental Scan of Current Practices and Evidence
Next Page
Table of Contents
All-Payer Claims Databases Measurement of Care: Systematic Review and Environmental Scan of Current Practices and Evidence
Executive Summary
Projec…
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psnet.ahrq.gov/issue/involvement-patients-cancer-patient-safety-qualitative-study-current-practices-potentials-and
September 27, 2017 - Study
Involvement of patients with cancer in patient safety: a qualitative study of current practices, potentials and barriers.
Citation Text:
Martin HM, Navne LE, Lipczak H. Involvement of patients with cancer in patient safety: a qualitative study of current practices, potentials and…
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digital.ahrq.gov/ahrq-funded-projects/context-aware-knowledge-delivery-electronic-health-records/annual-summary/2012
January 01, 2012 - Context-Aware Knowledge Delivery into Electronic Health Records - 2012
Project Name
Context-Aware Knowledge Delivery into Electronic Health Records
Principal Investigator
Del Fiol, Guilherme
Organization
University of Utah
Funding Mechanism
PAR: HS09-087: Mentored R…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/2_Janice_Ricketts_slides_12-28.pdf
January 01, 2014 - Using the CAHPS Database to Compare, Report, and Improve Organizational Performance
CAHPS Database
Online Reporting System
12
CAHPS Database
13
• The CAHPS Database receives data voluntarily
submitted by users that have administered:
– Clinician & Group Survey
– Health Plan Survey
• Data are submitt…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_13_ShortTerm_HO_508.docx
June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 13)
Strategy 1: Working With Patients & Families as Advisors (Tool 13)
Working With Patient and Family Advisors on Short-Term Projects
Are you (or is your unit) planning to work on a short-term project to improve quality and safety? Partnering with patient…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_13_ShortTerm_HO_508.pdf
June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 13)
Guide to Patient and Family Engagement :: 1
Working With Patient and Family Advisors on
Short-Term Projects
Are you (or is your unit) planning to work on a short-term project to improve quality and safety? Partnering with patient
and family a…
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www.ahrq.gov/patient-safety/settings/hospital/match/appendix/app-12.html
July 01, 2022 - Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation
Appendix, MATCH Resources for Patients
Previous Page Next Page
Table of Contents
Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation
Introduction
Chapter 1. B…
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-p.html
May 01, 2017 - Appendix P. Evaluating and Selecting Hand Hygiene Products - Implementation Guide
Slide 1: Appendix P. Evaluating and Selecting Hand Hygiene Products
Timothy Landers, Ph.D., R.N., CNP, CIC
Assistant Professor, The Ohio State University College of Nursing
Slide 2: Disclosures
Dr. Landers receives sala…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module5/healthcare-team.docx
March 01, 2017 - Strategy 2: Communicating to Improve Quality (Tool 3)
AHRQ Safety Program for Long-Term Care: HAIs/CAUTI
Long-Term Care Safety Modules
Get to Know Your Health Care Team Tool
Long-Term Care Safety Toolkit
AHRQ Pub. No. 16(17)-0003-03-EF
…