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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/4_zoe_vecchio_and_sandra_schultz.pdf
June 02, 2025 - Introducing the CAHPS Child Hospital Survey
48
CAHPS Webcast
CHOC Children’s Hospital, Orange County, California
Sandra Schultz
Manager of Customer Service
Zoë Vecchio
Director of Service Excellence
49
Agenda
1.CHOC’s choice to transition to Child HCAHPS
2.Our approach to physician engagemen…
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www.ahrq.gov/sops/events/webinars/unc-improvement-stories/index.html
February 01, 2024 - Event Reporting and Learning System Leads to Improvements in Patient Safety Culture (Webcast)
December 18, 2019
Summary
Speakers and Presentation Slides
Recording
Transcript
Summary
On Wednesday, December 18, 2019, AHRQ hosted a webcast that highlighted an event reporting initiative from the Uni…
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www.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK2_P1T2-Prescribing_Clinician_Survey_Phase_1.doc
May 01, 2014 - Comprehensive Antibiogram Toolkit: Phase 1
Prescribing Clinician Survey
[NURSING HOME NAME] is considering implementing an antibiogram program. The use of antibiograms is common in the hospital setting but not in nursing homes. We are interested in determining how the use of an antibiogram would be viewed by the presc…
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cahpsdatabase.ahrq.gov/default_landing.aspx
January 01, 2025 - The CAHPS ® Databases Submission System
The CAHPS Databases Submission System provides forms, specifications, and other information to support participation in the CAHPS Databases. The CAHPS Databases are AHRQ’s repositories for data from selected CAHPS surveys of patient experience with care . The pri…
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meps.ahrq.gov/mepsweb/communication/household_participant.jsp
December 19, 2017 - Medical Expenditure Panel Survey - Household Participant
Skip to main content
An official website of the Department of Health & Human Services
More
Back
Search ah…
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www.ahrq.gov/diagnostic-safety/ideas-project/index.html
July 01, 2025 - Implementing Diagnostic Excellence Across Systems (IDEAS)
Take part in a national study to evaluate the impact of resources intended to help prevent diagnostic safety events. Diagnostic safety events are common and pervasive across all healthcare settings, contributing to preventable harm in one in 20 outpatien…
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www.ahrq.gov/cahps/cahps-database/hcbs-database/participate.html
December 01, 2024 - Participating in the CAHPS Home and Community-Based Services Survey Database
All Medicaid agencies and managed care entities that administer this survey are invited to submit their results to the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey Database. This page explains the requirements and the st…
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www.ahrq.gov/cahps/surveys-guidance/nh/index.html
August 01, 2023 - CAHPS Nursing Home Surveys
The development of these instruments was jointly supported by the Centers for Medicare & Medicaid Services and the Agency for Healthcare Research and Quality.
Resident Surveys
The CAHPS Nursing Home Surveys include two separate instruments for nursing home residents: one for those…
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www.ahrq.gov/sops/surveys/index.html
January 01, 2025 - SOPS Surveys
What Are the SOPS Surveys? The AHRQ Surveys on Patient Safety Culture® (SOPS®) ask healthcare providers and other staff in hospitals, medical offices, nursing homes, community pharmacies, and ambulatory surgery centers about their organizational culture's support for patient safety. The surveys can…
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www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-last10-patients-audit.pdf
June 02, 2025 - Job Aid: “Last 10 Patients” Chart Audit
Primary Care Practice Facilitator
Training Series
1
Job Aid: “Last 10 Patients” Chart Audit
Overview
For a “last 10 patients” chart audit, look at the records of the last 10 patients the practice saw,
who should have received care or a service. Use a “last 10 …
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www.ahrq.gov/sites/default/files/wysiwyg/hai/abate/faqs/faq-safety-chg-mupirocin.docx
March 01, 2022 - FAQs (Staff): Safety and Side Effects: CHG and Mupirocin
Decolonization of
Non-ICU Patients With Devices
Section 14-6 – Addressing Questions Asked by Staff:
Safety and Side Effects of
Chlorhexidine and Mupirocin
This hospital will be using chlorhexidine gluconate (CHG) and nasal mupirocin to reduce bacteria that c…
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www.ahrq.gov/sites/default/files/wysiwyg/hai/abate/faqs/faq-safety-chg-iodophor.docx
March 01, 2022 - FAQs (Staff) Safety and Side Effects CHG and Iodophor
Decolonization of
Non-ICU Patients With Devices
Section 14-7 – Addressing Questions Asked by Staff:
Safety and Side Effects of
Chlorhexidine and Iodophor
This hospital will be using chlorhexidine gluconate (CHG) and nasal iodophor to reduce bacteria that can caus…
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www.ahrq.gov/cahps/surveys-guidance/dental/about/Development-of-the-Dental-Plan-Survey.html
April 01, 2020 - Development of the Dental Plan Survey
The American Institutes for Research (AIR) and TRICARE—the Department of Defense's health plan for military personnel and their dependents—developed this survey independent of the CAHPS Consortium. However, the two organizations conducted the development process with the sa…
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www.ahrq.gov/cahps/surveys-guidance/develop-outpatient-mental-health-surveys.html
August 01, 2024 - Development of the CAHPS Outpatient Mental Health Survey
In 2016, the CAHPS research team began developing a new survey of patient experience with mental health care provided in outpatient settings. The goal of this survey was to replace the Experience of Care and Health Outcomes (ECHO) Survey and respond to ch…
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/02-pfe-road-map.pdf
August 01, 2021 - Engaging Patients To Improve Diagnostic Safety Toolkit Roadmap
Toolkit for Engaging Patients
To Improve Diagnostic Safety
Engaging Patients To Improve
Diagnostic Safety Toolkit Roadmap
This Implementation Roadmap provides an overview of the steps for implementation
and the toolkit materials you will need to use…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/contentcalls/opportunity_estimator-slides/Using-the-Opportunity-Estimator.ppt
July 20, 2010 - Slide 1
Using the CLABSI Opportunity Estimator to Educate, Engage, and Evaluate
Driving Your CLABSI Rate to Zero
Presented by: Jordan Duval-Arnould, MPH
July 20, 2010
Overview
The Opportunity Estimator (O/E)
Integrating O/E into CUSP activities
Science of safety
Educate your staff
Senior executive partnersh…
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www.ahrq.gov/news/newsroom/case-studies/201612.html
September 01, 2016 - Harvard Used AHRQ Data to Develop Tool to Analyze Utilization, Costs in Primary Care
Search All Impact Case Studies
September 2016
Researchers at Harvard Medical School and Stanford University used data from AHRQ’s Medical Expenditure Panel Survey (MEPS ) to develop an instrument that gauges how workforce …
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cahpsdatabase.ahrq.gov/Default_landing.aspx
January 01, 2025 - The CAHPS ® Databases Submission System
The CAHPS Databases Submission System provides forms, specifications, and other information to support participation in the CAHPS Databases. The CAHPS Databases are AHRQ’s repositories for data from selected CAHPS surveys of patient experience with care . The pri…
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www.ahrq.gov/patient-safety/reports/engage/interventions/index.html
June 01, 2023 - Patient and Family Engagement in Primary Care
Research shows that when patients are engaged in their health care, it can lead to measurable improvements in safety and quality. To promote stronger engagement, the Agency for Healthcare Research and Quality (AHRQ) is developing a guide to help patients, families, …
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www.ahrq.gov/patient-safety/reports/engage/warmhandoff.html
April 01, 2018 - Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families
Warm Handoff Plus
“ Sometimes during a warm handoff thing will come up where the provider will say something and then all of a sudden, the patient says, ‘Well, no, it is really, …’ It makes it a lot easier in that you…