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121. New AHRQ SOPS® Diagnostic Safety Supplemental Items for Medical Offices - INTRO (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-new_sops_diagnostic_safety-intro.pdf
     June 02, 2021 - ► Use Q&A feature to ask for help 2 How to Ask a Question • Question and Answer ► Select Q&A ► Type … question in the box that opens ► Make sure “All Panelists” is selected Type Question Here 3

122. CAHPS 101 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-06-fry-closing.pdf
     June 02, 2025 - CAHPS 101 Using the Webcast Console to Submit Questions • Question and Answer ► Select Q&A ► Type … question in the box that opens Type question here 36 CAHPS GovDelivery Listserv • Want to stay

123. AHRQ National Web Conference on Opportunities for Digital Healthcare: Lessons Learned from the COVID-19 Pandemic - Q&As (pdf file)
     digital.ahrq.gov/sites/default/files/docs/lessons-covid19-qas-07012021.pdf
     July 01, 2021 - QUESTION: Any suggestions to improve digital and internet literacy among patients? … QUESTION: Any suggestions to improve digital and internet literacy among patients? … QUESTION: Dr. Rudin, what was the model you used? … QUESTION: Any suggestions to improve digital and internet literacy among patients? … QUESTION: Dr. Rudin, what was the model you used?

124. AHRQ Webinar: Optimizing Data Visualization to Improve Care - Q&As (pdf file)
     digital.ahrq.gov/sites/default/files/docs/data-visualization-qas-10192022.pdf
     October 19, 2022 - QUESTION: How did the patients enter the data exactly? … QUESTION: How did you get the user feedback? … ANSWER: Quintessential usability design question! … QUESTION: Any experience accommodating different types of patients during the design? … QUESTION: Congratulations on your hypertension visualizations.

125. Understanding CAHPS® Surveys: A Primer for New Users - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-closing.pdf
     June 02, 2025 - CAHPS® Surveys: A Primer for New Users - Closing Using the Webcast Console to Submit Questions • Question … and Answer ► Select Q&A ► Type question in the box that opens Type question here 41 CAHPS GovDelivery

126. Lessons From Healthcare Organizations on Improving Patient Experience webcast - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-closing.pdf
     June 02, 2025 - Improving Patient Experience webcast - Closing Using the Webcast Console to Submit Questions • Question … and Answer ► Select Q&A ► Type question in the box that opens ► Make sure “All Panelists” is selected … Type Question Here 42 CAHPS Improvement Resources • CAHPS Improvement Guide • Reports and case

127. Cerner-Q-A-Final-Deck (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/cerner-q-a-final-deck.pdf
     June 02, 2025 - D P T, C C S , F N A P G u r u P a t e l Chat Function 2 HOW TO ASK QUESTIONS To ask a question … or make a comment open the chat box Set the TO: field to Everyone so that we can all see your question … Guru Patel Director, Clinical Informatics Office of Quality & Risk Emory Healthcare Commonly Asked Question … Process Questions 6 Reports: methods to run reports from Cerner Q&A 5 PARTICIPANTS Audience Question … 6 Question: In the chat box, tell us one useful insight you will take away from today’s Q&A session

128. New AHRQ SOPS® Workplace Safety Supplemental Items for Hospitals - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/05-new-sops-workplace-safety-closing.pdf
     June 02, 2025 - ® Workplace Safety Supplemental Items for Hospitals - Closing QUESTIONS & ANSWERS How to Ask a Question … • Question and Answer ► Select Q&A ► Type question in the box that opens ► Make sure “All Panelists

129. Affinity-Group-Operational-Adjustments-In-Person-Cr (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/affinity-group-operational-adjustments-in-person-cr.pdf
     February 01, 2020 - varying sizes • Differing levels of COVID-19 impact and on different trending curves Audience Question … 1 6 Question 1: What best describes the current status of your hospital’s CR program? … Please select your answer here Remember to click SUBMIT when complete Audience Question 2 7 Question … Please select your answer here Remember to click SUBMIT when complete Audience Question 3 8 Question … 4 15 Question 5: Hybrid CR programs blend onsite CR with activities done at home.

130. Tutorial on the SOPS Data Entry and Analysis Tools Webcast-Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/Excel_Tool_Slides_2020-1-Intro.pdf
     January 01, 2020 - How to Ask a Question • Question and Answer ► Select Q&A ► Type question in the box that opens ► Make … sure “All Panelists” is selected 4 Type Question Here Today’s Speakers Theresa Famolaro, M.P.S

131. SOPS™ Best Practices for Web-based SOPS Surveys Webcast Transcript (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/bestpractices-web-sopssurveys-transcript.pdf
     June 12, 2019 - Naomi Yount That's a great question. … Here's another question. … "On a web survey, should we require each question to be answered before proceeding to the next question … Oh, this is a great question. I think Naomi can answer this question. … Okay, so I'm glad you're asking that question because we get that question a lot.

132. Developing Invitation Messages that Increase Survey Response Rates - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-closing.pdf
     June 02, 2025 - Developing Invitation Messages that Increase Survey Response Rates - Closing How to Submit Questions • Question … and Answer ► Select the icon with three dots ► Select Q&A ► Type question in the box that opens Type … question here 44 Sign up for CAHPS Announcements Want to stay up-to-date on all things CAHPS?

133. Creative Strategies to Improve Patient Care Experience - Part 5 Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-closing.pdf
     June 02, 2025 - Improve Patient Care Experience - Part 5 Closing Using the Webcast Console to Submit Questions • Question … and Answer ► Select Q&A ► Type question in the box that opens Type question here 40 Sign up for

134. Participating in the 2023 CAHPS® Home and Community-Based Services Survey Database: What You Need to Know - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/6-2023hcbs-survey-webcast-closing.pdf
     June 02, 2025 - 33 How to Ask a Question • Question and Answer ► Select Q&A ► Type a question in the box that opens … /downloads/hcbscahps-appk-data-analysis-guide.pdf mailto:HCBSMeasures@Lewin.com Q&A How to Ask a Question

135. Coping-Staff-Challenges-Slides (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/coping-staff-challenges-slides.pdf
     June 02, 2025 - , Lifespan Cardiovascular Institute, Miriam and Newport Hospitals, Providence, RI 4 Audience Question … 1 Question 1: What best describes the current status of your hospital’s CR program? … Please select your answer here Remember to click SUBMIT when complete 5 Audience Question 2 Question … Please select your answer here Remember to click SUBMIT when complete 6 Audience Question 3 Question

136. SOPS Nursing Home Survey: What You Need To Know - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-nh_webcast-intro.pdf
     May 03, 2022 - ► Use Q&A feature to ask for help 2 How to Ask a Question • Question and Answer ► Select Q&A ► Type … question in the box that opens ► Make sure “All Panelists” is selected • Download slides at https … How to Ask a Question Today’s Speakers Agenda

137. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-shaller-closing.pdf
     June 02, 2025 - Care Questions and Answers www.ahrq.gov/cahps Using the Webcast Console to Submit Questions • Question … and Answer  Select Q&A  Type question in the box that opens Type question here 53 www.ahrq.gov

138. Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-closing.pdf
     June 02, 2025 - ED CAHPS) - Closing Questions & Answers 45 Using the Webcast Console to Submit Questions • Question … and Answer ► Select Q&A ► Type question in the box that opens ► Make sure “All Panelists” is selected … 46 Type Question Here CAHPS Updates Sign up for email updates 47 Questions or Comments?

139. Useful Online Tools for CAHPS Survey Users - INTRO (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-intro.pdf
     January 01, 2022 - ► Use Q&A feature to ask for help 2 How to Ask a Question • Question and Answer ► Select Q&A ► Type … a question in the box that opens • Participants are muted and cannot show video • The raise hand … How to Ask a Question Event Website Today’s Speakers Today’s Agenda

140. SOPS Ambulatory Surgery Center Webcast - CLOSING (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-ASC-webcast-2023-0509-closing.pdf
     January 01, 2023 - 39 How to Ask a Question • Question and Answer ► Select Q&A ► Type a question in the box that opens