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21. Understanding SOPS Surveys: A Primer for New users - Intro (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/1-SOPS_101_Webcast_2020-Intro.pdf
    January 01, 2020 - ► Use Q&A feature to ask for help 2 How to Ask a Question • Question and Answer ► Select Q&A ► Type … question in the box that opens ► Make sure “All Panelists” is selected Type Question Here 3

22. View Survey (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-nw.pdf
    August 23, 2018 - disagree: Off Question #27-somewhat agree: Off Question #27-strongly agree: Off Question #27-n/a: … Off Question #34- don't know: Off Question #35: Off Question #36: Off Question #33: Off Question … #37: Off Question #38: Off Question #39: Off Question #40: Off Question #41: Off Question #42: … Off Question #43: Off Question #44: Off Question #45: Off Question #46: Off Question #47: Off Strongly … 56: Off question 57: Off question 58-yes: Off question 58-no: Off question 58-don't know: Off question

23. How to Use the AHRQ SOPS Ambulatory Surgery Center Survey to Improve Patient Safety - INTRO (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/1-ASC_Webcast_2021-Intro.pdf
    January 01, 2021 - ► Use Q&A feature to ask for help 2 How to Ask a Question • Question and Answer ► Select Q&A ► Type … question in the box that opens ► Make sure “All Panelists” is selected 3 Type Question Here

24. Action Planning for the SOPS Surveys-Closing (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/05-closing-sops-action-planning-tool.pdf
    February 05, 2019 - Action Planning for the SOPS Surveys-Closing Questions & Answers 53 Submitting Questions • Question … and Answer ► Select Q&A ► Type question in the box that opens Type question here Thank you!

25. Understanding SOPS Surveys: A Primer for New Users (Webcast) - Closing (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/06-SOPS_101_Webcast-CLOSING.pdf
    March 03, 2020 - Surveys: A Primer for New Users (Webcast) - Closing Questions & Answers 53 Submitting Questions • Question … and Answer ► Select Q&A ► Type question in the box that opens Type question here 54 Thank you!

26. AHRQ Webcast Introducing the New SOPS Hospital Survey 2.0 - Closing (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/4-closing-sops-hospital-survey-2-0-webcast.pdf
    November 13, 2019 - Introducing the New SOPS Hospital Survey 2.0 - Closing Questions & Answers 63 Submitting Questions • Question … and Answer ► Select Q&A ► Type question in the box that opens Type question here 64 Thank you!

27. SOPS Ambulatory Surgery Center Webcast - CLOSING (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-ASC-webcast-2023-0509-closing.pdf
    January 01, 2023 - 39 How to Ask a Question • Question and Answer ► Select Q&A ► Type a question in the box that opens

28. CAHPS Clinician & Group Narrative Item Set | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html
    July 01, 2023 - The second question asks the respondent to comment on the provider and his or her staff vis-à-vis those … The fifth question asks about the relationship between the patient and the provider. … In the Child version, the fifth question asks specifically about the parent and provider's relationship … ; a sixth question asks about the relationship between the child and the provider. … For example, the first question is designed to prompt respondents to state the most important things

29. An Update on the CAHPS Patient Narrative Item Sets - Closing (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-closing-slides.pdf
    December 14, 2021 - Update on the CAHPS Patient Narrative Item Sets - Closing QUESTIONS AND ANSWERS 29 How to Ask a Question … • Question and Answer ► Select Q&A ► Type question in the box that opens ► Make sure “All Panelists

30. Creative Strategies to Improve Patient Care Experience - Part 5 Closing (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-closing.pdf
    May 13, 2019 - Improve Patient Care Experience - Part 5 Closing Using the Webcast Console to Submit Questions • Question … and Answer ► Select Q&A ► Type question in the box that opens Type question here 40 Sign up for

31. Section 5: Determining Where To Focus Efforts To Improve Patient Experience (Page 1 of 2) | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/index.html
    February 01, 2020 - The CAHPS macro then calculates a  mean  for the CAHPS composite or question. … The mean value is then calculated across the four numerical values for each question. … For example, in Table 5-1 , the group’s top box score for the question, "Got answer to phone question … related to getting an answer to a phone question during regular office hours on the same day. … If the correlation coefficient is between 0 and -1, the rating is inversely related to the question

32. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-shaller-closing.pdf
    October 29, 2018 - Care Questions and Answers www.ahrq.gov/cahps Using the Webcast Console to Submit Questions • Question … and Answer  Select Q&A  Type question in the box that opens Type question here 53 www.ahrq.gov

33. Impact of a pediatric-focused medical home learning collaborative on preventable emergency department visits by publicly-insured children in Massachusetts (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/chipra-medical-home-academyhealth.pdf
    December 12, 2015 - practice assessed separately for baseline and follow-up periods (1H 2011 and 2H 2013) • Research Question … - effects logistic regression model)  Sample - Children with CE in baseline and/or follow-up • Question … chronic condition 44.8 50.2 Complex chronic 17.7 17.7 Non-complex chronic 27.1 32.5 Results (Question … 1) Cross-Sectional Analysis Results (Question 1) Results (Question 2) Results (Question 2): By PMCA … Category Longitudinal Analysis Results (Question 2) Key Conclusions Caveats and Limitations Questions

34. SOPS™ Best Practices for Web-based SOPS Surveys Webcast Transcript (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/bestpractices-web-sopssurveys-transcript.pdf
    June 12, 2019 - Naomi Yount That's a great question. … Here's another question. … "On a web survey, should we require each question to be answered before proceeding to the next question … Oh, this is a great question. I think Naomi can answer this question. … Okay, so I'm glad you're asking that question because we get that question a lot.

35. An Overview of the CAHPS Analysis Program 5.0 - Intro (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-analysis-program-intro-slides.pdf
    November 19, 2020 - ► Use Q&A feature to ask for help 2 How to Ask Questions • Question and Answer ► Select Q&A ► Type … question in the box that opens ► Make sure “All Panelists” is selected Type Question Here 3

36. AHRQ Webcast Introducing the New SOPS Hospital Survey 2.0 - Intro (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/1-intro-sops-hospital-survey-2-0-Webcast.pdf
    October 30, 2019 - ► Use Q&A feature to ask for help 2 3 Submitting Questions • Question and Answer ► Select Q&A ► … Type question in the box that opens Type question here Today’s Speakers 4 Caren Ginsberg, Ph.D

37. Action Planning for the SOPS Surveys-Intro (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-intro-sops-action-planning-tool.pdf
    January 17, 2019 - ► Use Q&A feature to ask for help 3 Submitting Questions • Question and Answer ► Select Q&A ► Type … question in the box that opens Type question here 4 Today’s Speakers Jeff Brady, MD, MPH Director

38. Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Sorra Closing (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sorra-conclusion.pdf
    October 15, 2011 - , 2011 • More information and submission instructions will be posted on the AHRQ Web site 2 2 Question … & Answer Session 3 3 To Ask a Question 4 4 After the Webinar • A replay recording of today‘s … site in May. o Video replay o Audio recording o Written transcription o Presenters’ slides 5 5 Question … SafetyCultureSurveys@ahrq.hhs.gov http://www.ahrq.gov/qual/patientsafetyculture Upcoming Comparative Database Question

39. New AHRQ SOPS™ Health Information Technology Patient Safety Supplemental Items for Hospitals - Closing (Sorra) (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast5-sorra-closing.pdf
    August 02, 2018 - Get Updates • Sign up for email updates 49 Using the Webcast Console to Submit Questions • Question … and Answer – Select Q&A – Type question in the box that opens 50 Type question here 51 Thank

40. Ambulatory Surgery Center SOPS: What You Need to Know Webcast (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/introduction-slides-1-5.pdf
    February 07, 2019 - ► Use Q&A feature to ask for help 2 Submitting Questions • Question and Answer ► Select Q&A ► Type … question in the box that opens Type question here 3 Today’s Speakers Caren Ginsberg, PhD Director