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  1. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/health-literacy-cg-cahps-adult-spanish-2357-3b.pdf
    January 05, 2018 - 1 Nunca 2 A veces 3 La mayoría de las veces 4 Siempre After core question 10 C-HL2. … 1 Sí 2 No → Si contestó "No", pase a la [core question] pregunta 14 After core question 13 … 1 Sí 2 No → Si contestó "No", pase a la [core question] pregunta 16 After core question 15 … las veces 4 Siempre After core question 16 Note: Use with C-HL14 C-HL19. … 1 Nunca 2 A veces 3 La mayoría de las veces 4 Siempre After core question 17
  2. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-closing.pdf
    May 13, 2019 - Improve Patient Care Experience - Part 5 Closing Using the Webcast Console to Submit Questions • Question … and Answer ► Select Q&A ► Type question in the box that opens Type question here 40 Sign up for
  3. www.qualitymeasures.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/index.html
    February 01, 2020 - The CAHPS macro then calculates a  mean  for the CAHPS composite or question. … The mean value is then calculated across the four numerical values for each question. … For example, in Table 5-1 , the group’s top box score for the question, "Got answer to phone question … related to getting an answer to a phone question during regular office hours on the same day. … If the correlation coefficient is between 0 and -1, the rating is inversely related to the question
  4. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-shaller-closing.pdf
    October 29, 2018 - Care Questions and Answers www.ahrq.gov/cahps Using the Webcast Console to Submit Questions • Question … and Answer  Select Q&A  Type question in the box that opens Type question here 53 www.ahrq.gov
  5. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-closing.pdf
    October 14, 2020 - ED CAHPS) - Closing Questions & Answers 45 Using the Webcast Console to Submit Questions • Question … and Answer ► Select Q&A ► Type question in the box that opens ► Make sure “All Panelists” is selected … 46 Type Question Here CAHPS Updates Sign up for email updates 47 Questions or Comments?
  6. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/chipra-medical-home-academyhealth.pdf
    December 12, 2015 - practice assessed separately for baseline and follow-up periods (1H 2011 and 2H 2013) • Research Question … - effects logistic regression model)  Sample - Children with CE in baseline and/or follow-up • Question … chronic condition 44.8 50.2 Complex chronic 17.7 17.7 Non-complex chronic 27.1 32.5 Results (Question … 1) Cross-Sectional Analysis Results (Question 1) Results (Question 2) Results (Question 2): By PMCA … Category Longitudinal Analysis Results (Question 2) Key Conclusions Caveats and Limitations Questions
  7. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/bestpractices-web-sopssurveys-transcript.pdf
    June 12, 2019 - Naomi Yount That's a great question. … Here's another question. … "On a web survey, should we require each question to be answered before proceeding to the next question … Oh, this is a great question. I think Naomi can answer this question. … Okay, so I'm glad you're asking that question because we get that question a lot.
  8. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/supplemental-interpreter-hpcahps-child_2158-4a.docx
    May 24, 2017 - Question Placement and Other Instructions P-IN1. … 1|_| Yes 2|_| No If No, go to core question 20 After core question 19 P-IN2. … 1|_| Never If Never, go to core question 20 2|_| Sometimes 3|_| Usually 4|_| Always After P-IN4 Note … 1|_| Yes 2|_| No If No, go to core question 30 After core question 29 P-IN8. … 1|_| Never If Never, go to core question 30 2|_| Sometimes 3|_| Usually 4|_| Always After P-IN10 Note
  9. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/supplemental-interpreter-hpcahps-adult_2157-4a.docx
    May 24, 2017 - Question Placement and Other Instructions P-IN1. … 1|_| Yes 2|_| No If No, go to core question 17 After core question 16 P-IN2. … 1|_| Never If Never, go to core question 17 2|_| Sometimes 3|_| Usually 4|_| Always After P-IN4 Note … 1|_| Yes 2|_| No If No, go to core question 27 After core question 26 P-IN8. … 1|_| Never If Never, go to core question 27 2|_| Sometimes 3|_| Usually 4|_| Always After P-IN10 Note
  10. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/enhancing-care-heart-failure-patients.pdf
    February 13, 2023 - or make a comment open the chat box Set the TO: field to Everyone so that we can all see your question … 1 Question 1: How would you describe the involvement of heart failure (HF) patients in your CR program … Please select your answer here Remember to click SUBMIT when complete 6 Audience Question 2 7 … Question 2: What is your top priority for improving the care of heart failure patients in your CR program … 3 Question 3: When HF patients participate in your CR program, what is your primary focus: Please
  11. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-CCC-items-hp-survey5-child.html
    April 01, 2022 - 1 __ Never 2 __ Sometimes 3 __ Usually 4 __ Always After core question 7 CC2. … 1 __ Yes 2 __ No → If No, go to core question #10 After CC16 CC18. … 1 __ Yes 2 __ No → If No, go to core question #20 After core question 19 CC20. … 1 __ Yes 2 __ No → If No, go to core question #30 After core question 29 Note: Before CC22-CC24 … 1 __ Yes 2 __ No → If No, go to #CC28 After core question 31 CC26.
  12. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/cerner-q-a-final-deck.pdf
    February 13, 2023 - D P T, C C S , F N A P G u r u P a t e l Chat Function 2 HOW TO ASK QUESTIONS To ask a question … or make a comment open the chat box Set the TO: field to Everyone so that we can all see your question … Guru Patel Director, Clinical Informatics Office of Quality & Risk Emory Healthcare Commonly Asked Question … Process Questions 6 Reports: methods to run reports from Cerner Q&A 5 PARTICIPANTS Audience Question … 6 Question: In the chat box, tell us one useful insight you will take away from today’s Q&A session
  13. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=8&search_api_fulltext=&sort=asc
    Access AC11 Patient contacted personal doctor's office with medical question … Access AC13 Patient contacted personal doctor's office with medical question … Access C-HIT4 Patient emailed provider’s office with a medical question … Health literacy C-HIT5 Patient got an answer to an emailed medical question … Clinician & Group Access AC12 Patient got answer to medical question
  14. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=22&search_api_fulltext=&sort=desc
    Health Plan Access AC14 Respondent got answer to medical question … Access AC13 Patient contacted personal doctor's office with medical question … Access AC13 Respondent contacted doctor's office with medical question … Health Plan Access AC12 Respondent got answer to medical question … Access AC11 Patient contacted personal doctor's office with medical question
  15. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/emerging-strategies-slides.pdf
    August 12, 2020 - 1 Question 1: What best describes the current status of your hospital’s CR program? … 2 Question 2: Looking ahead, how likely is it that your program may need to reduce your level of … Remember to click SUBMIT when complete 6 Audience Question … 3 Question 3: Many CR programs are seeing their patients onsite less frequently. … 4 Question 4: What issues do you think will be the most challenging for your program over the next
  16. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/7_Dale_Shaller_slides_72-75.pdf
    November 01, 2014 - Using the CAHPS Database to Compare, Report, and Improve Organizational Performance To Ask a Question … To submit a question, type question here and hit submit. 72 • – • • • • • – • – • – • – … Website: www.cahps.ahrq.gov 75 mailto:cahps1@westat.com http://www.cahps.ahrq.gov/ To Ask a Question
  17. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/1-intro-sops-hospital-survey-2-0-Webcast.pdf
    October 30, 2019 - ► Use Q&A feature to ask for help 2 3 Submitting Questions • Question and Answer ► Select Q&A ► … Type question in the box that opens Type question here Today’s Speakers 4 Caren Ginsberg, Ph.D
  18. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-mobilityimpairments-healthplan-adult-2157-9a.docx
    September 25, 2017 - 1|_| Yes 2|_| No If No, go to core question 17 After core question 16 Note: Use P-IM1 if using P-IM2 … 1|_| Yes 2|_| No If No, go to P-IM12 After core question 26 P-IM11. … 1|_| Yes 2|_| No If No, go to core question 27 After P-IM13 P-IM15. … 1|_| Yes 2|_| No If No, go to core question 27 After P-IM16 Note: Use with P-IM14 P-IM18. … 1|_| Yes 2|_| No If No, go to core question 33 After core question 32 P-IM20.
  19. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/coping-staff-challenges-slides.pdf
    February 13, 2023 - , Lifespan Cardiovascular Institute, Miriam and Newport Hospitals, Providence, RI 4 Audience Question … 1 Question 1: What best describes the current status of your hospital’s CR program? … Please select your answer here Remember to click SUBMIT when complete 5 Audience Question 2 Question … Please select your answer here Remember to click SUBMIT when complete 6 Audience Question 3 Question
  20. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-intro-sops-action-planning-tool.pdf
    January 17, 2019 - ► Use Q&A feature to ask for help 3 Submitting Questions • Question and Answer ► Select Q&A ► Type … question in the box that opens Type question here 4 Today’s Speakers Jeff Brady, MD, MPH Director

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