-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/health-literacy-cg-cahps-adult-spanish-2357-3b.pdf
January 05, 2018 - 1 Nunca
2 A veces
3 La mayoría de las veces
4 Siempre
After core question 10
C-HL2. … 1 Sí
2 No → Si contestó "No", pase a la [core question]
pregunta 14
After core question 13 … 1 Sí
2 No → Si contestó "No", pase a la [core question]
pregunta 16
After core question 15 … las veces
4 Siempre
After core question 16
Note: Use with C-HL14
C-HL19. … 1 Nunca
2 A veces
3 La mayoría de las veces
4 Siempre
After core question 17
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-closing.pdf
May 13, 2019 - Improve Patient Care Experience - Part 5 Closing
Using the Webcast Console to
Submit Questions
• Question … and Answer
► Select Q&A
► Type question in the box that
opens
Type question here
40
Sign up for
-
www.qualitymeasures.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/index.html
February 01, 2020 - The CAHPS macro then calculates a mean for the CAHPS composite or question. … The mean value is then calculated across the four numerical values for each question. … For example, in Table 5-1 , the group’s top box score for the question, "Got answer to phone question … related to getting an answer to a phone question during regular office hours on the same day. … If the correlation coefficient is between 0 and -1, the rating is inversely related to the question
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-shaller-closing.pdf
October 29, 2018 - Care
Questions and Answers
www.ahrq.gov/cahps
Using the Webcast Console to Submit Questions
• Question … and Answer
Select Q&A
Type question in the box
that opens
Type question here
53
www.ahrq.gov
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-closing.pdf
October 14, 2020 - ED CAHPS) - Closing
Questions & Answers
45
Using the Webcast Console to
Submit Questions
• Question … and Answer
► Select Q&A
► Type question in the box
that opens
► Make sure “All Panelists”
is selected … 46
Type Question
Here
CAHPS Updates
Sign up for email updates
47
Questions or Comments?
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/chipra-medical-home-academyhealth.pdf
December 12, 2015 - practice assessed separately
for baseline and follow-up periods (1H 2011 and 2H 2013)
• Research Question … -
effects logistic regression model)
Sample - Children with CE in baseline and/or follow-up
• Question … chronic condition 44.8 50.2
Complex chronic 17.7 17.7
Non-complex chronic 27.1 32.5
Results (Question … 1)
Cross-Sectional Analysis Results (Question 1)
Results (Question 2)
Results (Question 2): By PMCA … Category
Longitudinal Analysis Results (Question 2)
Key Conclusions
Caveats and Limitations
Questions
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/bestpractices-web-sopssurveys-transcript.pdf
June 12, 2019 - Naomi Yount
That's a great question. … Here's another question. … "On a web survey, should we require each question to be
answered before proceeding to the next question … Oh, this is a great question. I think Naomi can answer this question. … Okay, so I'm glad you're asking that question because we get that question a lot.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/supplemental-interpreter-hpcahps-child_2158-4a.docx
May 24, 2017 - Question
Placement and Other Instructions
P-IN1. … 1|_| Yes
2|_| No If No, go to core question 20
After core question 19
P-IN2. … 1|_| Never If Never, go to core question 20
2|_| Sometimes
3|_| Usually
4|_| Always
After P-IN4
Note … 1|_| Yes
2|_| No If No, go to core question 30
After core question 29
P-IN8. … 1|_| Never If Never, go to core question 30
2|_| Sometimes
3|_| Usually
4|_| Always
After P-IN10
Note
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/supplemental-interpreter-hpcahps-adult_2157-4a.docx
May 24, 2017 - Question
Placement and Other Instructions
P-IN1. … 1|_| Yes
2|_| No If No, go to core question 17
After core question 16
P-IN2. … 1|_| Never If Never, go to core question 17
2|_| Sometimes
3|_| Usually
4|_| Always
After P-IN4
Note … 1|_| Yes
2|_| No If No, go to core question 27
After core question 26
P-IN8. … 1|_| Never If Never, go to core question 27
2|_| Sometimes
3|_| Usually
4|_| Always
After P-IN10
Note
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/enhancing-care-heart-failure-patients.pdf
February 13, 2023 - or make a
comment open the chat box
Set the TO: field to Everyone so
that we can all see your question … 1
Question 1: How would you describe the involvement of heart
failure (HF) patients in your CR program … Please select your answer here
Remember to click SUBMIT when complete
6
Audience Question 2
7 … Question 2: What is your top priority for improving the care of
heart failure patients in your CR program … 3
Question 3: When HF patients participate in your CR program,
what is your primary focus:
Please
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-CCC-items-hp-survey5-child.html
April 01, 2022 - 1 __ Never 2 __ Sometimes 3 __ Usually 4 __ Always
After core question 7
CC2. … 1 __ Yes 2 __ No → If No, go to core question #10
After CC16
CC18. … 1 __ Yes 2 __ No → If No, go to core question #20
After core question 19
CC20. … 1 __ Yes 2 __ No → If No, go to core question #30
After core question 29 Note: Before CC22-CC24 … 1 __ Yes 2 __ No → If No, go to #CC28
After core question 31
CC26.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/cerner-q-a-final-deck.pdf
February 13, 2023 - D P T, C C S ,
F N A P
G u r u P a t e l
Chat Function
2
HOW TO ASK
QUESTIONS
To ask a question … or make a comment
open the chat box
Set the TO: field to Everyone so
that we can all see your question … Guru Patel
Director, Clinical Informatics
Office of Quality & Risk
Emory Healthcare
Commonly Asked Question … Process Questions
6 Reports: methods to run reports from Cerner
Q&A
5
PARTICIPANTS
Audience Question … 6
Question: In the chat box, tell us one
useful insight you will take away from
today’s Q&A session
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=8&search_api_fulltext=&sort=asc
Access
AC11
Patient contacted personal doctor's office with medical question … Access
AC13
Patient contacted personal doctor's office with medical question … Access
C-HIT4
Patient emailed provider’s office with a medical question … Health literacy
C-HIT5
Patient got an answer to an emailed medical question … Clinician & Group
Access
AC12
Patient got answer to medical question
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=22&search_api_fulltext=&sort=desc
Health Plan
Access
AC14
Respondent got answer to medical question … Access
AC13
Patient contacted personal doctor's office with medical question … Access
AC13
Respondent contacted doctor's office with medical question … Health Plan
Access
AC12
Respondent got answer to medical question … Access
AC11
Patient contacted personal doctor's office with medical question
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/emerging-strategies-slides.pdf
August 12, 2020 - 1
Question 1: What best describes the current status of your
hospital’s CR program? … 2
Question 2: Looking ahead, how likely is it that your program may
need to reduce your level of … Remember to click SUBMIT when complete
6
Audience Question … 3
Question 3: Many CR programs are seeing their patients onsite
less frequently. … 4
Question 4: What issues do you think will be the most challenging
for your program over the next
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/7_Dale_Shaller_slides_72-75.pdf
November 01, 2014 - Using the CAHPS Database to Compare, Report, and Improve Organizational Performance
To Ask a Question … To submit a question, type
question here and hit submit.
72
•
–
•
•
•
•
•
–
•
–
•
–
•
– … Website: www.cahps.ahrq.gov
75
mailto:cahps1@westat.com
http://www.cahps.ahrq.gov/
To Ask a Question
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/1-intro-sops-hospital-survey-2-0-Webcast.pdf
October 30, 2019 - ► Use Q&A feature to ask for help
2
3
Submitting Questions
• Question and Answer
► Select Q&A
► … Type question in the box that opens
Type question here
Today’s Speakers
4
Caren Ginsberg, Ph.D
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-mobilityimpairments-healthplan-adult-2157-9a.docx
September 25, 2017 - 1|_| Yes
2|_| No If No, go to core question 17
After core question 16
Note: Use P-IM1 if using P-IM2 … 1|_| Yes
2|_| No If No, go to P-IM12
After core question 26
P-IM11. … 1|_| Yes
2|_| No If No, go to core question 27
After P-IM13
P-IM15. … 1|_| Yes
2|_| No If No, go to core question 27
After P-IM16
Note: Use with P-IM14
P-IM18. … 1|_| Yes
2|_| No If No, go to core question 33
After core question 32
P-IM20.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/coping-staff-challenges-slides.pdf
February 13, 2023 - , Lifespan
Cardiovascular Institute, Miriam and Newport
Hospitals, Providence, RI
4
Audience Question … 1
Question 1: What best describes the current status of your
hospital’s CR program? … Please select your answer here
Remember to click SUBMIT when complete
5
Audience Question 2
Question … Please select your answer here
Remember to click SUBMIT when complete
6
Audience Question 3
Question
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-intro-sops-action-planning-tool.pdf
January 17, 2019 - ► Use Q&A feature to ask for help
3
Submitting Questions
• Question and Answer
► Select Q&A
► Type … question in the box
that opens
Type question here
4
Today’s Speakers
Jeff Brady, MD, MPH
Director