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41. Suppl-Access Items Cg-Cahps-Adult-Survey 2357-1A (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl-access_items_cg-cahps-adult-survey_2357-1a.docx
    March 11, 2016 - |_| Same day |_| 1 day |_| 2 to 3 days |_| 4 to 7 days |_| More than 7 days After core question 6 Note … 1|_| Yes 2|_| No  If No, go to core question 9 After AC2 Note: If using AC3, change skip pattern for … core question 7 to “If No, go to AC3” AC4. … 1|_| Yes 2|_| No  If No, go to AC7 After core question 10 Note: If using AC5, change skip pattern for … core question 9 to “If No, go to AC5” AC6.

42. Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: People With Mobility Impairments | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-PWMI-items-hp-survey50-adult.html
    February 01, 2021 - 1 __ Yes 2 __ No → If No, go to core question 17 After core question 16 Note: Use P-IM1 if using … 1 __ Never →  If Never, go to core question 17 2 __ Sometimes 3 __ Usually 4 __ Always After P-IM7 … 1 __ Yes 2 __ No →   If No, go to P-IM12 After core question 26 P-IM11. … 1 __ Yes 2 __ No → If No, go to core question 27 After P-IM13 P-IM15. … 1 __ Yes 2 __ No → If No, go to core question 33 After core question 32 P-IM20.

43. Understanding SOPS Surveys: A Primer for New users - Intro (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/1-SOPS_101_Webcast_2020-Intro.pdf
    January 01, 2020 - ► Use Q&A feature to ask for help 2 How to Ask a Question • Question and Answer ► Select Q&A ► Type … question in the box that opens ► Make sure “All Panelists” is selected Type Question Here 3

44. Supplemental-Health-Literacy-Cgcahps-Adult-2357-3A (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/supplemental-health-literacy-cgcahps-adult-2357-3a.docx
    May 01, 2017 - 1|_| Never 2|_| Sometimes 3|_| Usually 4|_| Always After core question 10 C-HL2. … 1|_| Yes 2|_| No After core question 12 C-HL5. … 1|_| Yes 2|_| No If No, go to core question 14 After core question 13 C-HL11. … 1|_| Yes 2|_| No If No, go to core question 16 After core question 15 C-HL15. … 1|_| Never If Never, go to core question 17 2|_| Sometimes 3|_| Usually 4|_| Always After core question

45. Suppl-Access Items Cg-Cahps-Child-Survey 2358-1A (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl-access_items_cg-cahps-child-survey_2358-1a.docx
    March 11, 2016 - |_| Same day |_| 1 day |_| 2 to 3 days |_| 4 to 7 days |_| More than 7 days After core question 13 … 1|_| Yes 2|_| No  If No, go to core question 16 After AC2 Note: If using AC3, change skip pattern for … core question 14 to “If No, go to AC3” AC4. … In the last 6 months, did you contact this provider’s office with a medical question about your child … core question 16 to “If No, go to AC5” AC6.

46. View Survey (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-nw.pdf
    August 23, 2018 - disagree: Off Question #27-somewhat agree: Off Question #27-strongly agree: Off Question #27-n/a: … Off Question #34- don't know: Off Question #35: Off Question #36: Off Question #33: Off Question … #37: Off Question #38: Off Question #39: Off Question #40: Off Question #41: Off Question #42: … Off Question #43: Off Question #44: Off Question #45: Off Question #46: Off Question #47: Off Strongly … 56: Off question 57: Off question 58-yes: Off question 58-no: Off question 58-don't know: Off question

47. Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0: Health Literacy | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-healthlit-items-cg-survey30-adult.html
    January 01, 2018 - 1 ☐ Yes 2 ☐ No After core question 12 C-HL5. … 1 ☐ Yes 2 ☐ No → If No, go to core question 14 After core question 13 C-HL11. … 1 ☐ Yes 2 ☐ No → If No, go to core question 14 After C-HL10 Note: Use with C-HL10 … 1 ☐ Yes 2 ☐ No → If No, go to core question 16 After core question 15 C-HL15. … After core question 16 Note: Use with C-HL14 C-HL19.

48. Action Planning for the SOPS Surveys-Closing (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/05-closing-sops-action-planning-tool.pdf
    February 05, 2019 - Action Planning for the SOPS Surveys-Closing Questions & Answers 53 Submitting Questions • Question … and Answer ► Select Q&A ► Type question in the box that opens Type question here Thank you!

49. Understanding SOPS Surveys: A Primer for New Users (Webcast) - Closing (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/06-SOPS_101_Webcast-CLOSING.pdf
    March 03, 2020 - Surveys: A Primer for New Users (Webcast) - Closing Questions & Answers 53 Submitting Questions • Question … and Answer ► Select Q&A ► Type question in the box that opens Type question here 54 Thank you!

50. AHRQ Webcast Introducing the New SOPS Hospital Survey 2.0 - Closing (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/4-closing-sops-hospital-survey-2-0-webcast.pdf
    November 13, 2019 - Introducing the New SOPS Hospital Survey 2.0 - Closing Questions & Answers 63 Submitting Questions • Question … and Answer ► Select Q&A ► Type question in the box that opens Type question here 64 Thank you!

51. Supplemental-Coordination-Of-Care-Cgcahps-Child-2358-17A (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/supplemental-coordination-of-care-cgcahps-child-2358-17a.docx
    October 12, 2017 - 1|_| Never 2|_| Sometimes 3|_| Usually 4|_| Always After core question 22 C-CR2. … skip instruction to core question 24: “If Never, go to core question 25” C-CR3. … 1|_| Yes 2|_| No If No, go to C-CR5 After core question 25 Note: Same item as C-PCMH2 C-CR4. … 1|_| Yes 2|_| No If No, go to core question 26 After C-CR6 C-CR8. … 1|_| Yes 2|_| No If No, go to core question 26 After C-CR7 Note: Use with C-CR7 C-CR9.

52. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=0&search_api_fulltext=&sort=asc
    Access AC11 Patient contacted personal doctor's office with medical question … Access AC11 Respondent contacted doctor's office with medical question … Health Plan Access AC12 Respondent got answer to medical question … Access AC13 Patient contacted personal doctor's office with medical question … Health Plan Access AC14 Respondent got answer to medical question

53. SOPS Ambulatory Surgery Center Webcast - CLOSING (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-ASC-webcast-2023-0509-closing.pdf
    January 01, 2023 - 39 How to Ask a Question • Question and Answer ► Select Q&A ► Type a question in the box that opens

54. Health-Literacy-Cg-Cahps-Adult-Spanish-2357-3B (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/health-literacy-cg-cahps-adult-spanish-2357-3b.docx
    December 20, 2017 - 1|_| Nunca 2|_| A veces 3|_| La mayoría de las veces 4|_| Siempre After core question 10 C-HL2. … 1|_| Nunca 2|_| A veces 3|_| La mayoría de las veces 4|_| Siempre After core question 11 C-HL3. … 1|_| Sí 2|_| No   Si contestó "No", pase a la [core question] pregunta 14 After core question 13 C-HL11 … 1|_| Sí 2|_| No   Si contestó "No", pase a la [core question] pregunta 16 After core question 15 … de las veces 4|_| Siempre After core question 16 Note: Use with C-HL14 C-HL19.

55. SOPS Nursing Home Survey: What You Need To Know - Intro (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-nh_webcast-intro.pdf
    May 03, 2022 - ► Use Q&A feature to ask for help 2 How to Ask a Question • Question and Answer ► Select Q&A ► Type … question in the box that opens ► Make sure “All Panelists” is selected • Download slides at https … How to Ask a Question Today’s Speakers Agenda

56. CAHPS Clinician & Group Narrative Item Set | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html
    July 01, 2023 - The second question asks the respondent to comment on the provider and his or her staff vis-à-vis those … The fifth question asks about the relationship between the patient and the provider. … In the Child version, the fifth question asks specifically about the parent and provider's relationship … ; a sixth question asks about the relationship between the child and the provider. … For example, the first question is designed to prompt respondents to state the most important things

57. An Update on the CAHPS Patient Narrative Item Sets - Closing (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-closing-slides.pdf
    December 14, 2021 - Update on the CAHPS Patient Narrative Item Sets - Closing QUESTIONS AND ANSWERS 29 How to Ask a Question … • Question and Answer ► Select Q&A ► Type question in the box that opens ► Make sure “All Panelists

58. Understanding CAHPS® Surveys: A Primer for New Users Webcast - Questions and Answers (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-closing.pdf
    January 31, 2022 - Primer for New Users Webcast - Questions and Answers 38 QUESTIONS AND ANSWERS 39 How to Ask a Question … • Question and Answer ► Select Q&A ► Type question in the box that opens ► Make sure “All Panelists

59. Introducing the CAHPS Clinician & Group Visit Survey 4.0 (beta) - Closing (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cg-survey-4-beta-webinar-closing.pdf
    December 22, 2020 - Clinician & Group Visit Survey 4.0 (beta) - Closing Using the Webcast Console to Submit Questions • Question … and Answer ► Select Q&A ► Type question in the box that opens ► Make sure “All Panelists” is selected … Type Question Here 29 CAHPS Updates Sign up for email updates 30 Questions or Comments?

60. Affinity-Group-Operational-Adjustments-In-Person-Cr (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/affinity-group-operational-adjustments-in-person-cr.pdf
    February 01, 2020 - varying sizes • Differing levels of COVID-19 impact and on different trending curves Audience Question … 1 6 Question 1: What best describes the current status of your hospital’s CR program? … Please select your answer here Remember to click SUBMIT when complete Audience Question 2 7 Question … Please select your answer here Remember to click SUBMIT when complete Audience Question 3 8 Question … 4 15 Question 5: Hybrid CR programs blend onsite CR with activities done at home.