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61. Value and Efficiency Supplemental Items for Hospitals and Medical Offices - CLOSING (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/sopsvaluewebcast-closing.pdf
    January 11, 2018 - Value and Efficiency Supplemental Items for Hospitals and Medical Offices - CLOSING To Ask a Question … /www.ahrq.gov/sops 64 mailto:SafetyCultureSurveys@westat.com https://www.ahrq.gov/sops To Ask a Question

62. Public Reporting of Patients' Comments with Quality Measures: How Can We Make It Work? (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/3_rachel_grob.pdf
    June 25, 2014 - Comments: Revising the Elicitation Protocol 26 • Round 1 Elicitation Sequence − − − − Opening Question … (past 12 months) Positive experiences: 1 Question with narrative guide (what happened, how did it … Negative experiences: 1 Question with narrative guide Assessing relationship with provider: “interact … (past 12 months) Positive experiences: 1 Question with narrative guide (what happened, how did it happen … Negative experiences: 1 Question with narrative guide Assessing relationship with provider: “interact

63. Practice Survey (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-ny.pdf
    August 23, 2018 - Yes-go to question 4 No-go to question 5 Prefer to not respond-go to question 5 4) How many years … (Number of patient visits per week) Yes-go to question 15 No- go to question 16 Prefer to not respond-go … to question 16 (Average panel size) … Yes-go to question 14 No-go to question 16 Prefer to not respond- go to question 16 14) Please give … Yes-go to question No-go to question Prefer to not respond

64. Elements of an Evaluation Plan | Agency for Healthcare Research and Quality
    www.innovations.ahrq.gov/talkingquality/assess/evaluation-plan.html
    January 01, 2023 - you can save money by using the same data collection methods to gather the answers to more than one question … The method you use depends on the question you are asking as well as the time, resources, and talent … Here are some examples of how to fit a data collection method to a question. … If you are evaluating process: Question Possible Qualitative Methods Possible Quantitative … If you are evaluating results: Question Possible Qualitative Methods Possible Quantitative

65. CAHPS Elicitation Protocol Webcast (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rybowski.pdf
    January 01, 2017 - 41 www.ahrq.gov/cahps Second Polling Question Which of the following best describes your interest … • Does not apply to me. 42 www.ahrq.gov/cahps To Ask a Question 43 Implementation of the … Content Administering the Elicitation Protocol on Its Own Research Questions To Explore Second Polling Question … To Ask a Question

66. Supplemental Items for the CAHPS Hospital Survey: Interpreter Services | Agency for Healthcare Research and Quality
    www.innovations.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items.html
    October 01, 2023 - In order to collect uniform data from all respondents, question H-IN2 includes friends and family members … Question H-IN5 or questions H-IN8 – H-IN10 can be used to identify the type of interpreter, which provides … 1 __ English →  If English, go to core question 26     2 __ Spanish     3 __ [INSERT LANGUAGE … 1 __ Never →  If Never, go to core question 26     2 __ Sometimes     3 __ Usually    

67. CAHPS Elicitation Protocol Webcast (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-closing.pdf
    January 01, 2017 - CAHPS Elicitation Protocol Webcast www.ahrq.gov/cahps To Ask a Question 54 www.ahrq.gov/cahps … Web site: www.ahrq.gov/cahps/ 56 mailto:cahps1@westat.com http://www.ahrq.gov/cahps/ To Ask a Question

68. Strategies for Improving CAHPS Health Plan Survey Scores (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/edgman-levitan-closing.pdf
    March 15, 2016 - the AHRQ CAHPS User Network March 15, 2016 12:00 – 1:00 pm EDT www.cahps.ahrq.gov To Ask a Question … mailto:cahps1@westat.com http://www.cahps.ahrq.gov/ http://www.cahps.ahrq.gov Q&A Session To Ask a Question

69. CAHPS Elicitation Protocol Webcast (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
    January 01, 2017 - www.ahrq.gov/cahps16 Applying goals for narrative elicitation www.cahps.ahrq.gov17 CAHPS 5-Question … will listen to what I have asked and responded intelligently even if having to ask me to rephrase my question … or repeat the question. … little more time with me to make sure my visits are not painful. 30 www.ahrq.gov/cahps To Ask a Question … informed by considerations for field implementation Applying goals for narrative elicitation CAHPS 5-Question

70. SOPS™ Introducing the New SOPS Hospital Survey 2.0 webcast transcript (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hsops2.0-webcast-transcript.pdf
    January 01, 2020 - or if the question doesn't apply to them. … All right, next question coming in here. … Next question. … Next question. … or any question in particular.

71. Videos | Agency for Healthcare Research and Quality
    www.innovations.ahrq.gov/questions/videos/index.html
    August 01, 2021 - A simple question, such as "Is it okay to take this over-the-counter medicine?" … If you ask your hairstylist a question, notes this physician, why not ask your doctor a question?

72. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-closing-slides.pdf
    March 15, 2016 - Webcast Presented by the AHRQ CAHPS User Network March 15, 2016 12:00 – 1:00 pm EDT To Ask a Question … mailto:cahps1@westat.com http://www.cahps.ahrq.gov/ https://cahps.ahrq.gov/ Q&A Session To Ask a Question

73. Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.pdf
    March 09, 2007 - 1 YES 2 NO IF NO, GO TO QUESTION 4 3. … 1 YES 2 NO IF NO, GO TO QUESTION 10 8. … 1 YES 2 NO IF NO, GO TO QUESTION 13 12. … 1 YES IF YES, GO TO QUESTION 26 2 NO 23. … 1 YES 2 NO IF NO, GO TO QUESTION 30 29.

74. SOPS™ Health Information Technology (Health IT) Supplemental Items for Hospitals Webcast Transcript (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast-transcript.pdf
    July 25, 2018 - for our speakers you can use this Question and Answer feature, Q&A. … or role when you type your question. … Naomi Yount, would you like to answer that question? … Okay, another question, this is for Dr. Brady. … And then I think we have one final question.

75. Just Culture Webcast Closing (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-3-closing.pdf
    June 01, 2017 - www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/hosp-reports.html To Ask a Question … Hospital Survey and NonpunitiveResponse to Error Resources AHRQ Resources UNC Resources To Ask a Question

76. Job Aid: Model for Improvement and PDSA Cycles (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-model-pdsa.pdf
    May 17, 2021 - These answer the question: "Is the system functioning as planned?" … These address the question: "What are the results of the improved process?" … These answer the question: "Are there any negative consequences as a result of the change?"

77. Introducing a Protocol To Obtain Patient Comments Using the CAHPS® Clinician & Group Survey (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-transcript.pdf
    January 01, 2017 - And then finally, in Question 5, we had this somewhat oddly worded question for those of you who are … So, we looked at the response rate between Question 1 and Question 5. … Mark Schlesinger Excellent question. … How would you answer that question? Mark Schlesinger That's a good question. … So, that last question, which sounds like it ought to be a really awkward question for people, literally

78. Creative Strategies to Improving Patient Care Experience Webcast Transcript (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-transcript.pdf
    April 01, 2019 - So I want to start with a question for Dr. Nembhard. … I now have a question for Dr. Lee, which I think is a very critical question. … So that's an important question. … Nembhard, a quick question for you. … I actually missed the beginning of the question Susan Edgman-Levitan The question was were primary

79. CHIPRA 240: Section 2, Technical Specifications (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-240-section-2-technical-specifications.pdf
    February 21, 2020 - Parent-reported This is defined as an affirmative response to the question: “In the last 12 months, … percentile and an outpatient care visit whose parents were surveyed and responded “yes” to the survey question

80. Administering the CAHPS Child Hospital Narrative Item Set (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/administering-child-hcahps-narrative-items.pdf
    November 01, 2023 - Reasons to Ask All Questions in the Prescribed Order There are several reasons to treat the question … in the set went on to respond to the final question. … Third, the amount of actionable feedback associated with each question remains substantial throughout … the question sequence. … For example, some respondents have only positive experiences to convey and thus skip the question on