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121. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/improving-cg-cahps-scores-webcast-transcript.pdf
     March 01, 2016 - Edgman-Levitan (opening), Slide 6 If you want to ask a question, you can look down and there's a question … box where you enter your question and hit “Submit.” … We've got a question if you could both just answer very briefly what modes of administration you use … We've got a question about how do you engage your front desk staff and your medical assistants? … Our improvement in cycle time and particularly that question has really been over into 2015.

122. Engaging Patients and Families in Their Health Care | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/patient-safety/patients-families/patient-family-engagement/index.html
     April 01, 2018 - Question Builder The Question Builder helps patients create a list of questions they can take to appointments … Other Resources Question Builder 20 Tips To Help Prevent Medical Errors Patients and Providers

123. Technical Specifications: High-Risk Deliveries at Facilities with 24/7 In-House Physician Coverage Dedicated to the Obstetrical Service by an Anesthesiologist Who Is Qualified to Provide Obstetrical Anesthesia (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-121-technicalspecs.pdf
     January 31, 2020 - Classify by answer yes or no to the following question: Does this facility always have 24/7 in-house … a) Yes b) No c) Unsure d) Refuse This is Question 2 of the four question HROB questionnaire included … Step 5 Identify which of those health care facilities answered “Yes” to above question

124. CHIPRA 123: Technical Specifications (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-0123-technical-specifications.pdf
     October 18, 2019 - Classify by answer yes or no to the following question: Does this facility offer level 3 or higher … a) Yes b) No c) Unsure d) Refuse This is Question 4 of the four question HROB questionnaire … or Denominator 2 Step 5 Identify which of those health care facilities answered “Yes” to above question

125. CAHPS Clinician & Group Child Survey 3.1 (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
     December 01, 2020 - No → If No, go to #28 on page 5 The questions in this survey will refer to the provider named in Question … In the last 6 months, did you contact this provider’s office with a medical question about your child … this provider’s office during regular office hours, how often did you get an answer to your medical question

126. CAHPS Cancer Care Survey: Drug Therapy (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/drug-eng-cancer-552a.pdf
     October 07, 2016 - Care Survey Drug Therapy Drug_Eng_Cancer_552a.docx 10/7/2016 Survey Instructions Answer each question … When this happens you will see an arrow with a note that tells you what question to answer next, like … on page 6 The remaining questions in this survey will refer to the hospital or clinic named in Question … In the last 6 months, did you contact this cancer center with a medical question during regular office … this cancer center during regular office hours, how often did you get an answer to your medical question

127. Reporting Measures for the CAHPS Clinician & Group Survey (Four-Point Scale) (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/about/measures-dental-plan-709.pdf
     December 27, 2017 - single-item measures, it is important to indicate that the measure reflects performance on just one survey question … Options • Definitely Yes • Somewhat Yes • Somewhat No • Definitely No 4 Response option for question … appointment with a specialist dentist for myself in the last 12 months. 5 Response option for question … 15 minutes in the waiting room before seeing someone for an appointment. 6 Response option for question

128. FECC Surveys (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-mailed-survey.pdf
     March 09, 2018 - Survey Instructions Answer each question by marking the box to the left of your answer. … When this happens you will see an arrow with a note that tells you what question to answer next, like … to contact the person who helped you with managing your child’s care when you needed help or had a question … to contact the person who helped you with managing your child’s care when you needed help or had a question … 1 Question 11 Question 17 Question 26 Question 35 Question 38 Telephone Survey Script

129. TeamSTEPPS® Teamwork Attitudes Questionnaire Manual | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/teamstepps/instructor/reference/teamattitudesmanual.html
     April 01, 2017 - The basic question answered here is whether the TeamSTEPPS intervention produces desirable attitude changes … To answer this question, the T-TAQ should be administered immediately prior to and after TeamSTEPPS training … Please select only one response for each question.  … Please answer every question and select only one response for each question. … Please provide your responses to each question in the space provided.

130. Preparing a Questionnaire Using the CAHPS Clinician & Group Survey (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/guidance-cg-cahps.pdf
     April 01, 2021 - (Not included) This question is not included in 4.0. … This question is in 4.0 only. (Not included) (Not included) 8. … This question is in 4.0 only. (Not included) (Not included) 10. … This question is in 4.0 only. Access to care 6. … (Not included) This question is not included in 4.0.

131. Readiness Assessment | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/teamstepps/officebasedcare/handouts/readiness.html
     December 01, 2015 - In this spirit, we strongly encourage you to read the notes that accompany each question before you answer … Instructions Answer "Yes" or "No" to each question. … As noted with regard to the general timing of implementation (see Question 3), a practical strategy for … Review the notes accompanying each question and identify any steps the practice might take to improve … Consider postponing the implementation process for a few months and review the notes accompanying each question

132. Survey on Patient Safety (facility version) (doc file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.doc
     November 15, 2019 - If you do not wish to answer a question, or if a question does not apply to you, you may leave your answer … Staff feel free to question the decisions or actions of those with more authority (1 (2 (3 (4 (

133. TeamSTEPPS® Teamwork Attitudes Questionnaire Manual (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/reference/teamattitudesmanual.pdf
     October 01, 2008 - The basic question answered here is whether the TeamSTEPPS intervention produces desirable attitude … To answer this question, the T-TAQ should be administered immediately prior to and after TeamSTEPPS … Please select only one response for each question. … Please answer every question and select only one response for each question. … Please provide your responses to each question in the space provided.

134. Making Progress on Healthy People 2030 Health Literacy Objectives | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/news/blog/ahrqviews/health-literacy-objectives.html
     October 01, 2021 - The Question Builder —lets people create a list of questions that they can take to medical appointments … This month HHS and AHRQ announced that the Question Builder App is now also available as a Spanish

135. CHIPRA 120 Section 2, Technical Specifications (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-120-section-2-technical-specs.pdf
     May 30, 2018 - Classify by answer yes or no to the following question: Does this facility always have 24/7 in house … a) Yes b) No c) Unsure d) Refuse This is Question 1 of the four question HROB questionnaire … Step 5 Identify which of those health care facilities answered “Yes” to above question

136. High-Risk Deliveries at Facilities with 24/7 In-House Blood Banking/Transfusion Services - Technical Specifications (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-0122-technical-specs.pdf
     February 05, 2020 - Classify by answer yes or no to the following question: Does this facility provide 24/7 on-site blood … a) Yes b) No c) Unsure or unable to answer d) Refuse This is Question 3 of the four question HROB … or Denominator 2 Step 5 Identify which of those health care facilities answered “Yes” to above question

137. Patient Education and Engagement | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/health-literacy/patient-education/index.html
     January 01, 2024 - Question Builder The Question Builder helps patients create a list of questions they can take to appointments

138. TeamSTEPPS® for Office-Based Care - Readiness Assessment (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/readiness.pdf
     August 01, 2005 - In this spirit, we strongly encourage you to read the notes that accompany each question before you … Instructions Answer “Yes” or “No” to each question. … As noted with regard to the general timing of implementation (see Question 3), a practical strategy … Review the notes accompanying each question and identify any steps the practice might take to improve … Consider postponing the implementation process for a few months and review the notes accompanying each question

139. Training and Tools for Implementation | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools.html
     July 01, 2017 - Giving Feedback to the Team: Step 1, Setting the Stage Giving Feedback to the Team: Step 2, Open-Ended Question … Coaching Using the Three-Part Question Motivating the Team Ending the Coaching Session Coaching

140. SHARE Approach Workshop Curriculum | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod2-slides.html
     September 01, 2020 - Return to Contents Slide 7: Group discussion Slide Content: Question: How do you keep up … Return to Contents Slide 10: Group discussion Slide Content: Question: What are some outcomes … Slide Content: Question: Which of these broad topics may be relevant to your patients? … Slide Content: Question: Can you think of other ways that you might use these resources with your … Slide Content: Question: Have any of you ever visited this Web site?