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www.ahrq.gov/sites/default/files/wysiwyg/hai/abate/faqs/talking-points-chg-bathing.docx
March 01, 2022 - Talking Points (Patients) on CHG Bathing
Decolonization of
Non-ICU Patients With Devices
Section 14-8 – Talking Points for Chlorhexidine Bathing
Patients may have questions regarding chlorhexidine (CHG) bathing. Below are some suggested responses to common patient questions.
REMEMBER: Your enthusiasm and encourage…
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www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/indwelling-urinary-catheter-use/catheter-insertion/unlicensed-staff/scenarios-instr.html
March 01, 2017 - Urinary Catheter Types and How To Care for Them Activity
AHRQ Safety Program for Long-Term Care: HAIs/CAUTI
Staff Role Play—How good are your catheter care skills?
Roleplaying can be a helpful training and educational tool. Roleplaying allows staff to actively practice the skills they are learni…
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www.ahrq.gov/talkingquality/distribute/promote/multiple/outreach.html
September 01, 2019 - Using Person-to-Person Outreach Strategies for Quality Reports
Many people prefer interacting with other people to reading, surfing the Web, watching television, or listening to the radio. To reach those people in your audience, you may want to add a personal dimension to your promotional efforts.
Examples …
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/mccannon/mccannon.ppt
February 17, 2011 - Slide 1
The Spread Problem
The Challenge and Promise of Delivery System Research: A Meeting of AHRQ Grantees, Experts, and Stakeholders
Joe McCannon
Centers for Medicare and Medicaid Services
February 17, 2011
*
Ground to Cover
The Spread Problem
A Possible Solution (Framework)
Open Questions
You…
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www.ahrq.gov/cahps/news-and-events/podcasts/measure-patient-experience-podcast.html
March 01, 2017 - How CAHPS Surveys Measure Patient Experience
Susan Edgman-Levitan, PA
Executive Director, John D. Stoeckle Center for Primary Care Innovation
Massachusetts General Hospital
Are patient experience and patient satisfaction one and the same? How do CAHPS surveys measure patients’ experiences with the…
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-module-2-slides.pptx
June 02, 2025 - TeamSTEPPS Team Leadership Module 2
Team Leadership
Module 2
1
Understanding Teams and Team Structure
2
Objectives: Team Structure
Team Leadership
Understand the benefits of teamwork and clear team structure.
Define a “team.”
Identify the roles of patients and family caregivers within the care team.
Desc…
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www.ahrq.gov/teamstepps-program/curriculum/implement/pre/measure.html
January 01, 2024 - Measurement
Once the problem or challenge has been identified, measurement will play an important role in defining the magnitude of the problem, assessing the short-term reactions to the TeamSTEPPS training, and ultimately demonstrating improvements that follow TeamSTEPPS implementation.
Measurement is the pr…
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www.ahrq.gov/news/newsletters/e-newsletter/956.html
May 01, 2025 - Kaiser Permanente School of Anesthesia Uses AHRQ’s Surveys on Patient Safety Culture, TeamSTEPPS®
Issue Number
956
AHRQ News Now is a weekly newsletter that highlights agency research and program activities.
May 6, 2025
AHRQ Stats: Proportionate Healthcare Expenditures Among High Spenders Between 2018 a…
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www.ahrq.gov/news/newsletters/e-newsletter/931.html
October 01, 2024 - Applicants Sought for National Coordinating Center and National Evaluation Center for State-Based Healthcare Extension Service
Issue Number
931
AHRQ News Now is a weekly newsletter that highlights agency research and program activities.
October 1, 2024
AHRQ Stats: Disparities in Sepsis-Related Hospitali…
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-new_sops_diagnostic_safety-yount.pdf
October 20, 2021 - New AHRQ SOPS® Diagnostic Safety Supplemental Items for Medical Offices - Yount
Diagnostic Safety Supplemental Items
for the SOPS Medical Office Survey
Naomi Yount, PhD
Westat
39
Diagnostic Safety Supplemental Items
40
• Designed as a supplemental item set that can be added to the
end of the SOPS Medical Off…
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www.ahrq.gov/hai/cusp/modules/patient-family-engagement/sl-pat-fam.html
September 01, 2013 - Patient and Family Engagement
CUSP Toolkit
The Patient and Family Engagement module of the Comprehensive Unit-based Safety Program (CUSP) Toolkit. The CUSP toolkit is a modular approach to patient safety, and modules presented in this toolkit are interconnected and are aimed at improving patient safety.
Con…
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apiiie.html
June 01, 2010 - Environmental Scan of Measures for Medicaid Title XIX Home and Community-Based Services
Appendix III (continued)
Previous Page Next Page
Table of Contents
Environmental Scan of Measures for Medicaid Title XIX Home and Community-Based Services
Executive Summary
Introduction and Scan Methodology
…
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www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-intro.html
November 01, 2014 - Because the interviewer does not adhere inflexibly to the written questions—by asking every question,
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_1.pdf
October 01, 2016 - New Models of Primary Care Workforce and Financing - Case Example #1: Stanford Coordinated Care
New Models of Primary Care
Workforce and Financing
Case
Example Stanford Coordinated Care1
New Models of Primary Care Workforce
and Financing
Case Example #1: Stanford Coordinated Care
Prepared for:
Agen…
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www.ahrq.gov/ncepcr/tools/workforce-financing/case-example-1.html
July 01, 2019 - Case Example #1: Stanford Coordinated Care
This report is based on research conducted by Abt Associates in partnership with the MacColl Center for Health Care Innovation and Bailit Health Purchasing, Cambridge, MA, under contract to the Agency for Healthcare Research and Quality (AHRQ), Rockville, M…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Mistry_114.pdf
May 05, 2008 - Although checklists may improve the consistency of handoff content, they
may not directly address the question
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-sops-riverside-handoffs-webcast-intro.pdf
October 30, 2024 - Improving Hospital Handoffs Using AHRQ’s Surveys on Patient Safety Culture® Hospital Survey - Introduction
Improving Hospital Handoffs Using AHRQ’s Surveys
on Patient Safety Culture® Hospital Survey
Webcast
October 30, 2024
1:00-2:00 PM ET
Webcast Technical Info
• Audio issues
• Poor Connection
• Use Q&A to s…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/staff-safety-asst.docx
January 01, 2017 - Tool: SSA
What Is the Purpose of This Tool?
The purpose of this tool is to tap into frontline knowledge to find risks on your unit that impact patient safety.
Who Should Use This Tool?
All health care providers and administrative staff on the unit should use this tool.
When Should This Tool Be Used?
Assessing saf…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/amermanslides.pdf
June 02, 2025 - Using the AHRQ Pharmacy Survey on Patient Safety Culture
Safety Survey
Dawn Amerman
Manager
Dexter Pharmacy and Village Pharmacy II
Reasons for Taking the Survey
• Provided staff with an opportunity to give
uncensored feedback
• Offered staff a sense of being part of the
solutions
• Let staff know t…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/infection-prevention/hand-hygiene/skills-test.docx
March 01, 2017 - AHRQ Safety Program for
Long-Term Care: HAIs/CAUTI
Training Module 1—Skills Questions
The How-To’s of Hand Hygiene
1. How long should you rub your hands with soap when you are hand washing?
a. At least 5 seconds
b. At least 15 seconds
c. At least 30 seconds
d. At least 60 seconds
2. How long should you rub your ha…