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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/rick-evans-slides.pdf
March 15, 2016 - Officer
NewYork-Presbyterian Hospital
rie9003@nyp.org
212-305-4455
mailto:rie9003@nyp.org
To Ask a Question … To Ask a Question
-
www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools.html
July 01, 2017 - Giving Feedback to the Team: Step 1, Setting the Stage
Giving Feedback to the Team: Step 2, Open-Ended Question … Coaching Using the Three-Part Question
Motivating the Team
Ending the Coaching Session
Coaching
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www.ahrq.gov/sites/default/files/wysiwyg/opioids/compendium/opioids-compendium-self-assessment-instructions.pdf
December 01, 2023 - ✓ Schedule a group meeting with all of them to discuss and rate each question. … ✓ In the meeting, ask participants to speak openly about each question and determine the
ratings by
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-narrative-elicitation-protocol.pdf
April 02, 2025 - Cerully.
14
www.ahrq.gov/cahps
5-Question Elicitation Protocol
1. … Applying Goals for Narrative Elicitation
Applying Goals for Narrative Elicitation
5-Question Elicitation
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-evensen.pdf
June 13, 2017 - )
• Getting information from providers (4 items)
• Shared decision making (7 items)
30
To Ask a Question … Content
Core Survey
Six Core Domains
Single Items in Core Survey
Supplemental Item Set
To Ask a Question
-
www.ahrq.gov/hai/cauti-tools/ena-slides/part1.html
October 01, 2020 - Challenge of the emergency department setting
Multiteam Survey
Periodically, you will be asked a survey question … Answer the survey question and select "Submit". … Protocols Survey
Answer the following survey question as it relates to your institution, then select … Catheter Removal Survey
Answer the following survey question as it relates to your institution, then
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/hp-survey-strategies-webcast-transcript.pdf
April 01, 2016 - Edgman-Levitan (opening), Slide 7
To ask a question, you should click on the question icon at the bottom … So that’s been an important question for us to ask. … Susan Edgman-Levitan
Karen, can I ask you a quick question? … And she brought up one specific question that she’s
using in interviews, and that question is: “Tell … Graham Bouldin
That’s a great question that actually I’m not as poised to answer.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-nembhard.pdf
January 01, 2014 - Added-role: maintains other roles
► Evidence: missing
19
A Central Question
What is the impact of … • Did you get an answer to your medical question that same day? … Implementation And
Contextual Factors
• Implementation: Office visit frequency
► CG-CAHPS survey question … Of Coordinated Care:The Theoretical Model
Potential Solution: Nurse Care Coordination
A Central Question
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-english-cg-3-1-2351a.pdf
December 01, 2020 - No → If No, go to #23 on page 4
The questions in this survey will refer to the
provider named in Question … In the last 6 months, did you contact this
provider’s office with a medical question
during regular … this provider’s office during regular office
hours, how often did you get an answer to
your medical question
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/04-outpt-mhs-webcast-hargraves.pdf
August 22, 2022 - and
functioning
Added:
• Questions about including family and friends in
treatment/decisions
• Question … asking whether patients were given
information about their rights
• Question asking whether patients … Responses: Never, Sometimes, Usually, Always
29
Goal Setting
• Screening question: In the last 6
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/assess-psc-hsop-facguide.docx
January 01, 2017 - The third dimension—teamwork within the unit—may have a sample question such as, "People support one … another in this unit,” to which participants would choose among the same options as the previous question … For instance, the seventh dimension—staffing—may have a sample question such as, "We have enough staff … A potential sample question may be, "Patient safety is never sacrificed to get more work done. … A relatively common question among peers is, "Why take this survey if it is not going to change anything
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150317/dale_shaller_intro.pdf
March 17, 2015 - • Use Q&A feature to ask for help.
6
www.cahps.ahrq.gov
To Ask a Question
7
www.cahps.ahrq.gov … To Ask a Question
Accessing Presentations
Accessing Event Materials
CAHPS Health Plan Survey
CAHPS
-
www.ahrq.gov/hai/cauti-tools/archived-webinars/preventing-cauti-plan-b-transcript.html
December 01, 2017 - First we’re going to have a polling question. … It’s a series of 10 questions, okay well there’s a few more if you parts of question 10. … Look at how both MDs and RNs on your unit answer that question. … Once again, to ask a question that’s *1. Our first question comes from Kathleen Steinmann. … Let me just ask you question.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/preventing-cauti-plan-b-transcript.doc
November 04, 2014 - First we’re going to have a polling question. … It’s a series of 10 questions, okay well there’s a few more if you parts of question 10. … Look at how both MDs and RNs on your unit answer that question. … Once again, to ask a question that’s *1. Our first question comes from Kathleen Steinmann. … Let me just ask you question.
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/icu-assessment.docx
April 01, 2022 - Infection Prevention and Safety Culture Practices – Central Lines
If not focusing on CLABSI, skip to question … For each question below, select the appropriate response. … Question
Yes
No
Used by staff
Is an all-inclusive central line insertion kit stocked in your unit … Yes
No (→ proceed to question 31)
e. (If Yes) Who is/are your CLABSI champion(s)? … Yes
No (→ proceed to question 31)
f. (If Yes) Who is/are your CAUTI champion(s)?
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/improving-cg-cahps-scores-webcast-transcript.pdf
March 01, 2016 - Edgman-Levitan (opening), Slide 6
If you want to ask a question, you can look down and there's a question … box where you enter your question and
hit “Submit.” … We've got a question if you could both just answer very briefly what modes
of administration you use … We've got a question about how do you engage your front desk staff and your medical assistants? … Our improvement in cycle time and
particularly that question has really been over into 2015.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/guidance-cg-cahps.pdf
April 01, 2021 - (Not included) This question is
not included in
4.0. … This question is
in 4.0 only.
(Not included) (Not included) 8. … This question is
in 4.0 only.
(Not included) (Not included) 10. … This question is
in 4.0 only.
Access to
care
6. … (Not included) This question is
not included in
4.0.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_cg_cahps_chartbook.pdf
January 01, 2019 - responses for the four composite measures (groupings of topically related survey items), individual
question … LISTING OF COMPOSITE MEASURES, RATINGS, AND
INDIVIDUAL ITEMS
The following tables present the question … wording and response options for the composite measures,
ratings, and individual question items included … this provider’s office during regular office
hours, how often did you get an answer to your medical question … Response Options
• Yes
• No
In the last 6 months, how often did the provider named in Question 1
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/ed-catheter-insertions-transcript.doc
September 10, 2013 - Again, to ask a question, please press “star one” now. … This question is for Lisa. … Lisa Wolf:
That’s – yeah, that’s a very good question. … Shawn Horton:
Okay, I just have a quick question. … Again, if you’d like to ask a question, press “star one” now.
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-from-defects-fac-guide.html
July 01, 2023 - Staff should provide as much detail as possible when completing the assessment, especially the second question … Question 1. Did you create a policy or procedure (rate strong or weak)?
Question 2. … Question 3. Are staff members using the procedure as intended?
Question 4.