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  1. www.ahrq.gov/patient-safety/settings/hospital/match/figure-8.html
    July 01, 2022 - (If the answer to the first part of question 4 was no, skip question 5.)
  2. www.ahrq.gov/es/patient-safety/settings/hospital/match/figure-8.html
    July 01, 2022 - (If the answer to the first part of question 4 was no, skip question 5.)
  3. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/2_Linda_Sparks_slides_24-36.pdf
    October 08, 2013 - Receptionists – helpful, courteous and respectful CG-CAHPS Results – Clerks and Receptionists • Question … • Question #26 “In the last 12 months, how often did clerks and receptionists at this provider’s office … • Results of question #26 - 9.77% higher than results of question #25 Dean Listens • Dean Listens
  4. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-transcript.pdf
    September 01, 2019 - I think that's a great question. I think the question of allowance is really sort of by home. … Next question for Jack. … We got a follow up question or a related question that I'd like to ask just so that we're addressing … Another question. … this question.
  5. www.ahrq.gov/research/findings/final-reports/iomracereport/reldata3tab3-2.html
    May 01, 2018 - White (Not Hispanic)               X X     Responses for Hispanic ethnicity question … in two-question format Yes/Hispanic or Latino   X X X X X X         No … Application for a SSN Minimum Data Set Certificate of Birth and Death SEER Responses to race question … in two-question format White X X X X X X X     X X Black/African American
  6. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hsops2.0-webcast-transcript.pdf
    January 01, 2020 - or if the question doesn't apply to them. … All right, next question coming in here. … Next question. … Next question. … or any question in particular.
  7. Module-6-Slides (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/module-6-slides.pdf
    October 28, 2021 - hospitals in the group 2 3 Chat Function HOW TO ASK QUESTIONS To ask a question … or make a comment open the chat box Set the TO: field to Everyone so that we can all see your question … Function 6 Polling Function PARTICIPANTS HOW TO POLL 6 7 Audience Question … Information can be used to inform changes to workflow processes 34 35 Audience QuestionQuestion: In the chat box, tell us one useful insight you will take away from today’s training session
  8. www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/ptoutcome-mail.html
    March 01, 2025 - any medicines you were already taking before your hospital stay. 1 ___ Yes    2 ___ No → If No, Go to Question … 1 ___ Yes    2 ___ No → If No, Go to Question 17 16.  … 1 ___ Yes    2 ___ No → If No, Go to Question 19 18.  … 1 ___ Yes    2 ___ No → If No, Go to Question 24 23.  … 1 ___             Yes    2 ___ No → If No, Go to Question 27 If YES, please tell me how much you agree
  9. www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/ptoutcome-mail.html
    March 01, 2025 - any medicines you were already taking before your hospital stay. 1 ___ Yes    2 ___ No → If No, Go to Question … 1 ___ Yes    2 ___ No → If No, Go to Question 17 16.  … 1 ___ Yes    2 ___ No → If No, Go to Question 19 18.  … 1 ___ Yes    2 ___ No → If No, Go to Question 24 23.  … 1 ___             Yes    2 ___ No → If No, Go to Question 27 If YES, please tell me how much you agree
  10. www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/chart-abstraction-instructions-aspirin.pdf
    June 02, 2025 - ☐ No – Continue to next question [Part 2] ☐ Yes – continue to next question to determine how many charts … Exemption criteria on spreadsheet ☐ No – Potential Quality Gap Identified No Continue to next question … Part 2: Off Yes continue to next question to determine how many charts from each group: Off Yes Skip
  11. www.ahrq.gov/contact/support.html
    September 15, 2025 - Submit a Message to Our Support Team Ask us a question, report a problem, or send feedback about Agency … Back to FAQs   Type (Required): -- Select One -- Ask a Question Provide Feedback Report a Problem
  12. www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-from-defects-slides.html
    July 01, 2023 - Arrows pointing downward lead from one question to the next: Question 1: What happened? … Question 2: Why did it happen? Question 3: What will you do to reduce the risk of reoccurrence? … Question 4: How will you know it worked?
  13. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-health-literacy-hpcahps-adult-2157-3a.docx
    June 02, 2025 - 1|_| Never 2|_| Sometimes 3|_| Usually 4|_| Always After core question 11 P-HL2. … 1|_| Never 2|_| Sometimes 3|_| Usually 4|_| Always After core question 16 P-HL3. … 1|_| Yes 2|_| No If No, go to core question 17 After P-HL15 P-HL17. … 1|_| Never 2|_| Sometimes 3|_| Usually 4|_| Always After core question 22 P-HL22. … 1|_| Yes 2|_| No If No, go to P-HL32 After core question 26 Do not use if using P-HL27 or P-HL53
  14. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/module5-response-disclosure-notes.pptx
    August 21, 2015 - ASK: Ask the group how they would respond to each question before providing potential responses. … This question is often a stand-in for “How could this have happened?” … Usually this question is a stand-in for “Are you taking this seriously?” … Be aware that the patient and/or family may not be satisfied with the response to this question. … This question is usually a stand-in for “I worry that you are not taking me seriously.”
  15. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-intro.pdf
    January 19, 2022 - ► Use Q&A feature to ask for help 3 Using the Webcast Console to Submit Questions • Question … and Answer ► Select Q&A ► Type question in the box that opens 4 Our Focus Today • Present an
  16. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/patient-narratives-webinar-intro.pdf
    May 12, 2022 - ► Use Q&A feature to ask for help 3 Using the Webcast Console to Submit Questions • Question … and Answer ► Select Q&A ► Type question in the box that opens 4 Today’s Speakers • Caren Ginsberg
  17. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
    January 01, 2017 - www.ahrq.gov/cahps16 Applying goals for narrative elicitation www.cahps.ahrq.gov17 CAHPS 5-Question … will listen to what I have asked and responded intelligently even if having to ask me to rephrase my question … or repeat the question. … little more time with me to make sure my visits are not painful. 30 www.ahrq.gov/cahps To Ask a Question … informed by considerations for field implementation Applying goals for narrative elicitation CAHPS 5-Question
  18. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/05-pt-narratives-support-px-strategy-quigley.pdf
    June 02, 2025 - Quigley, PhD 19 Children’s Hospital in Academic Medical Center • Child HCAHPS open-ended question … − Explaining care at discharge − Being kept informed ► More negative comments from NIS than single question
  19. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/julie_brown-slides.pdf
    September 01, 2015 - this provider’s office during regular office hours, how often did you get an answer to your medical question … this provider’s office during regular office hours, how often did you get an answer to your medical question … (PCMH10) How often did the provider named in Question 1 seem informed and up-to-date about the … support alignment across multiple initiatives 23 www.cahps.ahrq.gov To Ask a Question … Survey Content Patient-Centered Medical Home Items Release of CG-CAHPS CG-CAHPS 3.0 To Ask a Question
  20. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/child-hcahps-intro-slides.pdf
    March 23, 2022 - ► Use Q&A feature to ask for help Using the Webcast Console to Submit Questions • Question and … Answer ► Select Q&A ► Type question in the box that opens 4 Today’s Speakers • Caren Ginsberg

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