-
www.ahrq.gov/cahps/surveys-guidance/item-sets/cancer/suppl-provider-info-items.html
March 01, 2017 - 1 |__| Yes, definitely
2 |__| Yes, somewhat
3 |__| No
After core question 9
N-INF2. … 1 |__| Yes, definitely
2 |__| Yes, somewhat
3 |__| No
After core question 23
N-INF3. … 1 |__| Never
2 |__| Sometimes
3 |__| Usually
4 |__| Always
After core question 25 … 1 |__| Yes
2 |__| No → If No, go to #28 in core survey
After core question 27
N-INF5.
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=16
October 26, 2023 - Access
AC11
Respondent contacted doctor's office with medical question … Health Plan
Access
AC12
Respondent got answer to medical question … Access
AC13
Respondent contacted doctor's office with medical question … Health Plan
Access
AC14
Respondent got answer to medical question
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=9
February 01, 2024 - Access
AC11
Patient contacted personal doctor's office with medical question … Health Plan
Access
AC12
Patient got answer to medical question … Access
AC13
Patient contacted personal doctor's office with medical question … Health Plan
Access
AC14
Patient got answer to medical question
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/coaching/coaching-facnotes.docx
May 01, 2017 - is not a helpful question during coaching. … Slide 25
SAY:
Avoid disguising a statement as a question. … This is where the coach should use the three-part question. … Part 3 – State your question: “I wonder...” … , and finally his question?
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=3&search_api_fulltext=&sort=desc
Coordination of care
AC14
Respondent got answer to medical question … Health Plan
Access
AC12
Respondent got answer to medical question … Health Plan
Access
AC6
Respondent got answer to medical question … Access
AC13
Respondent contacted doctor's office with medical question … Access
AC11
Respondent contacted doctor's office with medical question
-
www.ahrq.gov/research/findings/final-reports/iomracereport/reldata4fig42txt.html
May 01, 2018 - (n = 302)" Below this question are three response options:
Not at all; Not well (n = 166)
Well … Below this question are two response options:
Spanish only (n = 5)
English or both equally (English
-
www.ahrq.gov/cahps/item-sets/index.html
October 01, 2024 - Start each questionnaire with question #1 and continue sequentially. … Skip instructions in the formatted items often refer to “[core question] #x” where x represents an item … Be sure to delete “core question” and make sure the item number in the skip instructions is correct after … respondent (for example, if the item asks about experiences with care from a specialist, a screener question
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-intro.pdf
April 18, 2019 - ► Use Q&A feature to ask for
help
4
Using the Webcast Console to
Submit Questions
• Question … and Answer
► Select Q&A
► Type question in the box
that opens
Type question here
5
Creative Strategies
-
www.ahrq.gov/sites/default/files/wysiwyg/npsd/data/npsd-falls-chartbook-2023.pdf
January 01, 2023 - ■ INJURY AS RESULT OF FALL in the Fall module is captured in DE201 in response
to the question: “Did … ■ INJURY AS RESULT OF FALL in the Fall module is captured in DE201 in response
to the question: “Did … ■ UNASSISTED OR ASSISTED FALL in the Fall module is captured in DE192 in
response to the question: … ■ INJURY AS RESULT OF FALL in the Fall module is captured in DE201 in response
to the question: “Did … ■ PATIENT ACTIVITY BEFORE THE FALL is indicated by DE207 in response to the
question “Prior to the
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl_pcmh-items_cg-cahps-adult-survey_2357-2a.docx
March 11, 2016 - 1|_| Yes
2|_| No
After core question 8
PCMH2. … 1|_| Yes
2|_| No If No, go to PCMH4
After core question 18
PCMH3. … In the last 6 months, how often did the provider named in Question 1 seem informed and up-to-date about … Please answer these questions about the provider named in Question 1 of this survey.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-intro-slides.pdf
November 16, 2021 - ► Use Q&A feature to ask for
help
3
How to Ask a Question
• Question and Answer
► Select Q&A
► … Type question in the box that
opens
► Make sure “All Panelists” is
selected
4
Purpose of CAHPS
-
www.ahrq.gov/hai/cusp/toolkit/content-calls/clabsi-invest.html
April 01, 2013 - Melinda Sawyer: That’s a great question. … I have a question regarding your “Scrub the Hub” campaign. … Melinda Sawyer: That’s a great question. … Operator: And our next question comes from Suzanne Wells from St. Luke’s East. … Operator: And our next question comes from Diane Dumigan. Your line is open.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-info-english-557-6a.docx
March 07, 2017 - 1|_| Yes, definitely
2|_| Yes, somewhat
3|_| No
After core question 9
N-INF2. … 1|_| Yes, definitely
2|_| Yes, somewhat
3|_| No
After core question 23
N-INF3. … 1|_| Never
2|_| Sometimes
3|_| Usually
4|_| Always
After core question 25
N-INF4. … 1|_| Yes
2|_| No If No, go to #28 in core survey
After core question 27
N-INF5.
-
www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/patient-safety-summit-agenda-2020.pdf
January 01, 2020 - What is the most important research question?
2. … What is the most important research question?
2. … What is the most important research question?
2. … What is the most important research question?
2. … What is the most important research question?
2.
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=14&search_api_fulltext=&sort=desc
Plan
Mental health care
AC6
Patient got answer to medical question … Clinician & Group
Access
AC12
Patient got answer to medical question … Health Plan
Access
AC14
Patient got answer to medical question … Health Plan
Access
N-AC2
Patient got answer to medical question … Access
C-HIT5
Patient got an answer to an emailed medical question
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-datafilespec.pdf
September 16, 2019 - Make sure all response values match
the response value for the question. … Last updated September 16, 2019 10
SECTION B: Your Supervisor, Manager, or Clinical Leader
Survey Question … Does Not Apply or Don’t Know
blank = MISSING
SECTION D: Reporting Patient Safety Events
Survey Question … = Fair
3 = Good
4 = Very Good
5 = Excellent
blank = MISSING
SECTION F: Your Hospital
Survey Question … SOPS Hospital Survey Version 2.0
Survey Data File Specifications
15
Background Questions
Survey Question
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops_20_site_level_specs.pdf
February 18, 2022 - Make sure all response values match
the response value for the question. … Last updated February 18, 2022 10
SECTION B: Your Supervisor, Manager, or Clinical Leader
Survey Question … Does Not Apply or Don’t Know
blank = MISSING
SECTION D: Reporting Patient Safety Events
Survey Question … = Fair
3 = Good
4 = Very Good
5 = Excellent
blank = MISSING
SECTION F: Your Hospital
Survey Question … AHRQ SOPS Hospital Survey Version 2.0
Survey Data File Specifications
Background Questions
Survey Question
-
www.ahrq.gov/hai/patient-safety-resources/cdiff-toolkit/cdiffl2tools4d.html
September 01, 2012 - Toolkit for Reduction of Clostridium difficile Infections Through Antimicrobial Stewardship
Overview
Question … 1
Question 2
Question 3
Question 4
References
Tools and Resources
Purpose: … Return to Question 4
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
October 29, 2018 - through enhanced feedback
Phase 1 Intervention Sites
(N=3)
Phase 1 Control Sites
(N=6)
• PG survey
• 5-question … Elicitation
Protocol
• PG survey
• 3-question PG protocol
• PG survey
• 3-question PG protocol … Phase 2 Intervention Sites
(N=6)
Phase 2 Control Sites
(N=3)
• PG survey
• 5-question Elicitation … Protocol
• Enhanced feedback
• PG survey
• 3-question PG protocol
• Enhanced feedback
• PG survey … • 3-question PG protocol
• Standard feedback
28
Phase 1 Intervention: Enhanced Invitation Language
-
www.ahrq.gov/hai/cusp/toolkit/content-calls/small-hospitals.html
April 01, 2013 - Again, that is star, one now to ask a question. … And I wanted to make a question to the group. … That’s a great question. Paul or Val or Denise? … And, Dela, I want to thank you for that excellent question. … Deborah Bohr: Great question.