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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ch-hospital-webcast-122223-closing.pdf
June 02, 2025 - CAHPS Child Hospital Survey-Using Data and New Narrative Items - Closing
Q&A
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CAHPS Updates
• Sign up for email updates
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E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Web site: www.ahrq.gov/cahps/
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mailto:cahps1@westat.com
http://www.ahrq.gov/cahps/
THANK YOU!
PLEA…
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www.ahrq.gov/research/publications/search.html?page=18
September 01, 2008 - Search Publications
The Agency for Healthcare Research and Quality (AHRQ)'s publications offer practical information to help a variety of health care organizations, providers, and others make care safer in all health care settings. 181 - 190 of 191 Publications displayed
Find Publications by Keyword or To…
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www.ahrq.gov/research/publications/search.html?page=17
October 01, 2011 - Search Publications
The Agency for Healthcare Research and Quality (AHRQ)'s publications offer practical information to help a variety of health care organizations, providers, and others make care safer in all health care settings. 171 - 180 of 191 Publications displayed
Find Publications by Keyword or To…
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www.ahrq.gov/patient-safety/settings/hospital/candor/modules/checklist4.html
August 01, 2022 - CANDOR Event Checklist
AHRQ Communication and Optimal Resolution Toolkit
Purpose: To provide a checklist for the required actions that need to be taken following an event.
Who should use this tool? The Communication and Optimal Resolution (CANDOR) Response Team or designee, unless otherwise indicated.
…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module4/mod4-event-checklist.pdf
April 01, 2016 - Purpose: To provide a checklist for the required actions that need to be taken following an event.
Who should use this tool? The Communication and Optimal Resolution Toolkit (CANDOR) Response Team or
designee, unless otherwise indicated.
How to use this tool: Use the checklist to ensure that appropriate action is t…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/decision/research-centers/persell_cvd_disparities.pdf
June 02, 2025 - Reducing Disparities in the Primary Prevention of Cardiovascular Disease
Research Centers for Excellence
in Clinical Preventive Services
Working to get the right services, to the right people, at the right time
Reducing Disparities in the Primary
Prevention of Cardiovascular Disease…
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www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/tool.html
March 01, 2017 - Get to Know Your Health Care Team Tool
AHRQ Safety Program for Long-Term Care: HAIs/CAUTI
Getting to know your health care team helps you get the best care possible.
The members of your health care team include:
You
Family or friends, as you wish.
Facility administrators or leaders.
Di…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-patient-guide.pdf
June 02, 2025 - A Patient’s Guide to Warm Handoffs
Why is it important?
A warm handoff:
■ Lets you hear what your providers are saying
about your health and your plan of care.
■ Encourages you to speak up, ask questions,
and join the conversation about your health.
■ Gives you a chance to correct or clarify
any information…
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol1-2.html
June 01, 2023 - Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors
Introduction
Previous Page Next Page
Table of Contents
Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors
Executive Summary
Introduct…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-elliott.pdf
July 01, 2013 - AHRQ Webcast Recent Insights into CAHPS Survey Modes and Response Rates - Elliott
Intensive Efforts Can Drive Healthcare Survey
Response Rates over 50%
Marc N. Elliott, RAND
Sara L. Toomey, Boston’s Children Hospital & Harvard
David J. Klein, RAND
Julie A. Brown, RAND
Alan M. Zaslavsky, Harvard
Mark A. Schuster, …
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-lee.pdf
June 02, 2025 - Creative Strategies to Improve Patient Care Experience - Part 4 Lee
What Is A Creative Idea?
Creative idea: An idea that is novel and useful
Creative
Improvement
Ideas
Process
Improvement
Promoting efficiency
by tweaking existing
routines
Patient Engagement
Enhancing patient
partnership by
knowing…
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www.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/apd.html
August 01, 2022 - Event Investigation and Analysis Guide: Appendix D
CANDOR Tool
PROCESS
QUESTIONS TO REVIEW
Y/N
CONTRIBUTING OR CAUSAL FACTOR Y/N
FINDINGS /
COMMENTS
COMMUNICATION
Did all caregivers have access to all pertinent information needed to make the best decisions for the patient? (e.g.,…
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www.ahrq.gov/talkingquality/index.html
Talking Quality: Reporting to Consumers on Health Care Quality
Health Care Quality Report Objectives
Be clear on the aims of your report, whether consumer choice, education, or improvement.
…
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www.ahrq.gov/news/newsroom/case-studies/ktcoe33.html
October 01, 2014 - Iowa Medicaid Uses AHRQ Research, Data to Improve Quality
Search All Impact Case Studies
March 2010
As a result of participating in the Medicaid Medical Directors Learning Network—an AHRQ Knowledge Transfer project—the Iowa Medicaid Enterprise, in consultation with the Iowa Foundation for Medical Care, used…
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www.ahrq.gov/professionals/prevention-chronic-care/improve/coordination/webinar01/index.html
July 01, 2019 - Advanced Methods in Delivery System Research - Planning, Executing, Analyzing, and Reporting Research on Delivery System Improvement
Webinar #1: Fuzzy Set Analysis (Video)
YouTube embedded video: https://www.youtube-nocookie.com/embed/pc4NMkksCzk
Fuzzy Set Analysis (1 hour 58 seconds)
Related C…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/addressing-emerging-needs-09132023-closing.pdf
June 02, 2025 - AHRQ CAHPS Program: Addressing Emergining Needs for Patient Experience Measurement & Improvement webcast-CLOSING
Q&A
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CAHPS Updates
• Sign up for email updates
39
Questions or Comments?
E-mail: cahps1@westat.com
Phone: 1-800-492-9261
Web site: www.ahrq.gov/cahps/
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mailto:cahps1@westat.com
http:…
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/Part-I-SOPS-ASC-DatabaseReport.pdf
December 01, 2021 - responsibilities.
4
In addition to the items that make up these composite measures, the survey includes a question … about near-miss documentation, a question that asks respondents to provide an overall rating of
patient
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/webinars/webinar7_pu_measuringrates.pdf
April 01, 2011 - Measuring Pressure Ulcer Rates and Prevention Practices
Measuring Pressure Ulcer
Rates and Prevention
Practices
Presented by
Karen Zulkowski, D.N.S., RN
Montana State University
2
Welcome!
Thank you for joining this webinar about how to
measure pressure ulcer rates and prevention
practices.
A Little…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/webinars/webinar3_pu_staffroles.pdf
January 01, 2014 - Staff Roles and Training forYour Pressure Ulcer Prevention Program
Staff Roles and Training for
Your Pressure Ulcer
Prevention Program
Presented by Elizabeth A. Ayello
Ph.D., RN, ACNS-BC, CWON, ETN, MAPWCA, FAAN
Excelsior College School of Nursing
Welcome!
Thank you for joining this webinar about staff
role…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/webinars/webinar6_pu_woundassesst.pdf
April 01, 2011 - Wound Classification
Wound Classification
Presented by
Dr. Karen Zulkowski, D.N.S., RN
Montana State University
Welcome!
Thank you for joining this webinar about how to
assess and measure a wound.
2
A Little About Myself…
• Associate professor at Montana
State University
• Executive editor of the Jour…