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2041. Plan a Health Care Quality Report for Consumers: 13 Questions | Agency for Healthcare Research and Quality
      www.ahrq.gov/talkingquality/plan/index.html
      October 01, 2018 - Plan a Health Care Quality Report for Consumers: 13 Questions The first step in a project to report on health care quality to consumers is to lay the foundation—politically, organizationally, and financially. While this may sound obvious, many projects fail because sponsors do not take the time to think through…

2042. Home Health Care Patients and Safety Hazards in the Home: Preliminary Findings (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol1/Advances-Gershon_88.pdf
      January 01, 2012 - ramifications would result from refusal, only 37 percent of staff agreed, with the remainder leaving this question … Conclusion The underlying question of these home care-associated hazards is the extent to which they

2043. Strategy 1: Working with Patients & Families as Advisors (Tool 9) (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.docx
      March 06, 2013 - If you do not want to answer a question, it is okay to say that as well.

2044. Patient Access to Medical Notes in Primary Care (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/opennotes-1.pdf
      May 01, 2016 - Patient Access to Medical Notes in Primary Care Patient Access to Medical Notes in Primary Care: Improving Engagement and Safety Executive Summary Primary care physicians at Beth Israel Deaconess Medical Center (BIDMC) provided patients with access to their clinical notes as part of a demonstration project, Open…

2045. Improving Safety Using Teamwork and Patient Safety Norms (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/teamwork-ptsafety-norms-slides.pdf
      June 30, 2025 - Improving Safety Using Teamwork and Patient Safety Norms Creating and Maintaining a Culture of Safety Series (Session 2) Improving Safety Using Teamwork and Patient Safety Norms NATIONAL WEBINAR SERIES March 18, 2025 Housekeeping Instructions • This webinar will be recorded and available for viewing on the NAA…

2046. Tool 3: How To Deliver the Re-Engineered Discharge at Your Hospital | Agency for Healthcare Research and Quality
      www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/redtool3.html
      March 01, 2025 - Re-Engineered Discharge (RED) Toolkit Tool 3: How To Deliver the Re-Engineered Discharge at Your Hospital Previous Page Next Page Table of Contents Re-Engineered Discharge (RED) Toolkit Tool 1: Overview Tool 2: How To Begin the Re-engineered Discharge Implementation at Your Hospital How CMS Me…

2047. Tool 3: How To Deliver the Re-Engineered Discharge at Your Hospital | Agency for Healthcare Research and Quality
      www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool3.html
      March 01, 2025 - Re-Engineered Discharge (RED) Toolkit Tool 3: How To Deliver the Re-Engineered Discharge at Your Hospital Previous Page Next Page Table of Contents Re-Engineered Discharge (RED) Toolkit Tool 1: Overview Tool 2: How To Begin the Re-engineered Discharge Implementation at Your Hospital How CMS Me…

2048. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
      March 01, 2020 - Strategy 6Q: Standards for Customer Service Contents 6.Q.1. The Problem 6.Q.2. The Intervention 6.Q.3. Case Study References    Download Strategy 6Q:   Standards for Customer Service  (PDF, 708 KB)         6.Q.1. The Problem Achieving high levels of member satisfaction requires two …

2049. PowerPoint Presentation
      www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/sppcii-obstetric-hemorrhage-scenarios.pptx
      July 01, 2023 - Sonentag as a question. 45 46 I am concerned because Ms. … Sonentag does not immediately acknowledge Tanya’s question, so she persists with a second challenge that

2050. Reducing Unnecessary Urinary Catheter Use in the Emergency Department | Agency for Healthcare Research and Quality
      www.ahrq.gov/hai/cauti-tools/archived-webinars/reducing-urinary-catheter-use-ed-slides.html
      December 01, 2017 - Reducing Unnecessary Urinary Catheter Use in the Emergency Department Slide Presentation Slide 1 Reducing Unnecessary Urinary Catheter Use in the Emergency Department Margarita E. Pena, MD, FACEP Medical Director, Clinical Decision Unit St. John Hospital and Medical Center Detroit, MI Image: Photo…

2051. Appendix, Questions to Ask When Developing Your Design Team and Rationale | Agency for Healthcare Research and Quality
      www.ahrq.gov/es/patient-safety/settings/hospital/match/appendix/app-1.html
      July 01, 2022 - Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation Appendix, Questions to Ask When Developing Your Design Team and Rationale Previous Page Next Page Table of Contents Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconcili…

2052. Surveys on Patient Safety Culture (SOPS) | Agency for Healthcare Research and Quality
      www.ahrq.gov/sops/index.html
      Surveys on Patient Safety Culture (SOPS) New – Nursing Home Survey 2.0 Review the latest version of this survey and user’s guide. Medical Office Database Submission: Sept…

2053. SOPS Databases | Agency for Healthcare Research and Quality
      www.ahrq.gov/sops/databases/index.html
      August 01, 2024 - SOPS Databases AHRQ established the Surveys on Patient Safety Culture® (SOPS®) Databases as central repositories for survey data from each of the SOPS surveys and SOPS supplemental items. Participation in the SOPS Databases is free and open to users of the surveys to voluntarily submit their data to the appropr…

2054. Conclusions | Agency for Healthcare Research and Quality
      www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol1-5.html
      June 01, 2023 - Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors Conclusions Previous Page Next Page Table of Contents Patient Experience as a Source for Understanding the Origins, Impact, and Remediation of Diagnostic Errors Executive Summary Introducti…

2055. Appendix, Questions to Ask When Developing Your Design Team and Rationale | Agency for Healthcare Research and Quality
      www.ahrq.gov/patient-safety/settings/hospital/match/appendix/app-1.html
      July 01, 2022 - Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation Appendix, Questions to Ask When Developing Your Design Team and Rationale Previous Page Next Page Table of Contents Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconcili…

2056. Strategy 1: Working with Patients & Families as Advisors (Tool 4) (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_4_Letters_508.docx
      June 02, 2025 - Strategy 1: Working with Patients & Families as Advisors (Tool 4) Strategy 1: Working With Patients & Families as Advisors (Tool 4) Sample Letter of Invitation for Advisory Council Applicants Dear [insert name], I am pleased to invite you to join the [patient and family advisory council or name of the council if it ha…

2057. Participating in the CAHPS Health Plan Survey Database | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/cahps-database/hp-database/participate.html
      December 01, 2024 - Participating in the CAHPS Health Plan Survey Database Medicaid agencies and Children's Health Insurance Programs (CHIP) are invited to submit survey data to the CAHPS Health Plan Survey Database. This page explains the requirements and the steps involved in participating. Key Dates for 2025: Data submission pe…

2058. Toolkit for Decolonization of Non-ICU Patients With Devices | Agency for Healthcare Research and Quality
      www.ahrq.gov/hai/tools/abate/index.html
      March 01, 2022 - Toolkit for Decolonization of Non-ICU Patients With Devices This toolkit can help hospital infection prevention programs implement a decolonization protocol that was found to reduce bloodstream infections by more than 30 percent in adult inpatients who were not in intensive care units (ICUs) and who had specifi…

2059. AHRQ Slide Template 2004 (ppt file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/webinar01/sl_fuzzyset.ppt
      May 14, 2013 - Conclusions fsQCA can be a valuable tool for health services research if you have… An appropriate study/question

2060. Communication Strategies to Promote Resident Safety
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/communication-and-teamwork/communication-strategies.pptx
      September 01, 2016 - The first challenge should be in the form of a question, such as, “Is Mrs.