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  1. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/literacy-toolkit/healthlittoolkit2-tool17d.docx
    October 06, 2015 - ☐Yes ☐No  go to question 13 10. … ☐Yes ☐No  go to question 13 11. … ☐Yes ☐No  go to question 23 15. … ☐Yes ☐No  go to question 25 24. … ☐Yes ☐No  go to question 27 26.
  2. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-english-557a.pdf
    November 28, 2016 - 1 Yes 2 No → If No, go to #AC3 After core question 18 AC2. … 1 Yes, definitely 2 Yes, somewhat 3 No After core question 9 INF2. … 1 Yes, definitely 2 Yes, somewhat 3 No After core question 23 INF3. … 1 Never 2 Sometimes 3 Usually 4 Always After core question 25 INF4. … 1 Yes 2 No → If No, go to SDM5 After core question 6 SDM2.
  3. www.ahrq.gov/hai/cusp/toolkit/content-calls/engagement.html
    April 01, 2013 - At that time, instructions will be given if you would like to ask a question. … Our next question will come from Sherry Leuthold with Stanford. … First is a comment and then a question. … Peter Pronovost: Great comment and question. … Operator: Thank you for your question.
  4. www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast5-sorra-closing.pdf
    August 02, 2018 - Get Updates • Sign up for email updates 49 Using the Webcast Console to Submit Questions • Question … and Answer – Select Q&A – Type question in the box that opens 50 Type question here 51 Thank
  5. www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/affinity-group-innovations-improve-cr.pdf
    February 13, 2023 - Rehab and Employee Fitness, CHI – Memorial Hospital, Chattanooga, TN 4 Audience Question … 1 Question 1: What best describes how your CR program is operating compared to before the pandemic … Please select your answer here Remember to click SUBMIT when complete 5 Audience Question … 2 Question 2: How would you describe the patients participating in your CR program compared to before … 12 Audience Question #3 Question 3: TAKEheart is planning to
  6. www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-CCC-items-hp-survey5-child.html
    April 01, 2022 - 1 __ Never 2 __ Sometimes 3 __ Usually 4 __ Always After core question 7 CC2. … 1 __ Yes 2 __ No → If No, go to core question #10 After CC16 CC18. … 1 __ Yes 2 __ No → If No, go to core question #20 After core question 19 CC20. … 1 __ Yes 2 __ No → If No, go to core question #30 After core question 29 Note: Before CC22 … 1 __ Yes 2 __ No → If No, go to #CC28 After core question 31 CC26.
  7. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-response-rates-intro.pdf
    September 10, 2019 - ► Use Q&A feature to ask for help 4 How to Submit Questions • Question and Answer ► Select the … icon with three dots ► Select Q&A ► Type question in the box that opens Type question here 5
  8. Evaluation Metrics (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepptoutsurvey.pdf
    September 01, 2012 - Enhancing Safety for Patients with Limited English Proficiency Patient Outcomes Survey 1 SCREENING QUESTION … =Always, go to Question 11 5. … 1  Yes 2  No  If No, Go to Question 16 12. Was this information easy to understand? … 1  Yes 2  No  If No, Go to Question 17 14. … 1  Yes 2  No  If No, Go to Question 17 16.
  9. www.ahrq.gov/teamstepps/lep/handouts/lepptoutsurvey.html
    December 01, 2012 - TeamSTEPPS® Enhancing Safety for Patients With Limited English Proficiency Module Screening Question … =Always, Go to Question 11 5. … 1 [__] Yes 2 [__] No → If No, Go to Question 16 12. Was this information easy to understand? … 1 [__] Yes 2 [__] No → If No, Go to Question 17 14. … 1 [__] Yes 2 [__] No → If No, Go to Question 17   16.
  10. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/introduction-slides-1-5.pdf
    February 07, 2019 - ► Use Q&A feature to ask for help 2 Submitting Questions • Question and Answer ► Select Q&A ► Type … question in the box that opens Type question here 3 Today’s Speakers Caren Ginsberg, PhD Director
  11. www.ahrq.gov/sites/default/files/wysiwyg/opioids/compendium/opioids-case-study-prescribe-opioids.pdf
    December 15, 2023 - The QI team at Mayo Rochester developed and implemented a one-question screening tool administered … They derived the screening question from a previously used alcohol misuse screener. … Nurses asked eligible patients the screening question prior to the visit with the clinician, conveyed … ▶ Sensitivity of the screening question. … The QI team was able to implement the opioid misuse screening question because of strong buy-in by
  12. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cg-survey-4-beta-webinar-introduction.pdf
    December 17, 2020 - ► Use Q&A feature to ask for help 3 Using the Webcast Console to Submit Questions • Question and … Answer ► Select Q&A ► Type question in the box that opens ► Make sure “All Panelists” is selected … Type Question Here 4 Today’s Speakers Caren Ginsberg, Ph.D., Director CAHPS & SOPS Programs
  13. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-intro.pdf
    March 24, 2021 - ► Use Q&A feature to ask for help 3 Using the Webcast Console to Submit Questions • Question and … Answer ► Select Q&A ► Type question in the box that opens ► Make sure “All Panelists” is selected … 4 Type Question Here Today’s Speakers • Caren Ginsberg, Ph.D.
  14. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-analysis-webcast-intro-1.pdf
    March 03, 2021 - ► Use Q&A feature to ask for help 3 Using the Webcast Console to Submit Questions • Question and … Answer ► Select Q&A ► Type question in the box that opens ► Make sure “All Panelists” is selected … Type Question Here 4 Today’s Speakers • Caren Ginsberg, Ph.D.
  15. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-intro.pdf
    January 28, 2021 - ► Use Q&A feature to ask for help 3 Using the Webcast Console to Submit Questions • Question and … Answer ► Select Q&A ► Type question in the box that opens ► Make sure “All Panelists” is selected … Type Question Here 4 Today’s Speakers • Caren Ginsberg, Ph.D.
  16. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt2_transition_apx.pdf
    September 01, 2019 - One HSOPS 1.0 background question was dropped in HSOPS 2.0. … In addition, the staff position question was moved to the first question in HSOPS 2.0. … Background Question Differences Between HSOPS 2.0 and HSOPS 1.0 HSOPS 2.0 Background Question Text … Background Question Differences Between HSOPS 2.0 and HSOPS 1.0 (continued) HSOPS 2.0 Background Question … Background Question Differences Between HSOPS 2.0 and HSOPS 1.0 (continued) HSOPS 2.0 Background Question
  17. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/interpreter-hp-cahps-adult-spanish-2157-4b.pdf
    January 05, 2018 - 1 Sí 2 No→ Si contestó "No", pase a la [core question] pregunta 17 After core question 16 P-IN2 … 1 Nunca → Si contestó "Nunca", pase a la [core question] pregunta 17 2 A veces 3 La mayoría de … 1 Sí 2 No→ Si contestó "No", pase a la [core question] pregunta 27 After core question 26 P-IN8 … 1 Nunca → Si contestó "Nunca", pase a la [core question] pregunta 27 2 A veces 3 La mayoría de … 1 Inglés 2 Español 3 [INSERT LANGUAGE] 4 [INSERT LANGUAGE] 5 Otro idioma After core question
  18. www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-cg-survey30-child.html
    December 01, 2018 - 1 __Yes 2 __No → If No, go to core question 26 After core question 25 C-IN2.   … 1 __Never → If Never, go to core question 26 2 __Sometimes 3 __Usually 4 __Always After … 2 __Spanish 3 __[INSERT LANGUAGE] 4 __[INSERT LANGUAGE] 5 __Another language After core question
  19. CAHPS 101 (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-01-fry-intro.pdf
    January 08, 2019 - ► Use Q&A feature to ask for help 2 Using the Webcast Console to Submit Questions • Question and … Answer ► Select Q&A ► Type question in the box that opens Type question here 3 Today’s Speakers
  20. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-intro.pdf
    January 12, 2022 - ►Use Q&A feature to ask for help 2 How to Ask a QuestionQuestion and Answer ► Select Q&A ► Type … question in the box that opens ► Make sure “All Panelists” is selected • Download slides at https

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