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181. Section 5: Determining Where To Focus Efforts To Improve Patient Experience (Page 1 of 2) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/index.html
     February 01, 2020 - The CAHPS macro then calculates a  mean  for the CAHPS composite or question. … The mean value is then calculated across the four numerical values for each question. … For example, in Table 5-1 , the group’s top box score for the question, "Got answer to phone question … related to getting an answer to a phone question during regular office hours on the same day. … If the correlation coefficient is between 0 and -1, the rating is inversely related to the question

182. Implementation of an Event Reporting and Learning System Leads to Improvements in Patient Safety Culture at UNC Medical Center - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/1-unc-webcast-intro.pdf
     December 18, 2019 - ► Use Q&A feature to ask for help 2 Submitting Questions • Question and Answer ► Select Q&A ► Type … question in the box that opens 3 4 Today’s Speakers Caren Ginsberg, Ph.D. … Culture of Safety Improvement Project at UNC Medical Center • Next Steps for UNC Medical Center • Question

183. Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0: Patient-Centered Medical Home | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-pcmh-items-cg-survey30-adult.html
     December 01, 2018 - 1 __ Yes     2 __ No After core question 8 PCMH2. … 1 __ Yes     2 __ No → If No, go to PCMH14 After core question 18 PCMH3. … In the last 6 months, how often did the provider named in Question 1 seem informed and up-to-date about … Please answer these questions about the provider named in Question 1 of this survey.

184. Practical-Methods-Care-Coordination-Slides (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/practical-methods-care-coordination-slides.pdf
     June 02, 2025 - , MIPH, FACHE H i c h a m S k a l i , MD, MSc 1 Chat Function HOW TO ASK QUESTIONS To ask a question … or make a comment open the chat box Set the TO: field to Everyone so that we can all see your question … participating in this affinity group. 2 Polling Function PARTICIPANTS HOW TO POLL 3 Audience Question … 1 Question 1: Which part of the care coordination process does your program struggle with the most

185. Supplemental Items for the CAHPS Cancer Care Survey: Information from Providers | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/cancer/suppl-provider-info-items.html
     March 01, 2017 - 1 |__| Yes, definitely 2 |__| Yes, somewhat 3 |__| No After core question 9 N-INF2. … 1 |__| Yes, definitely 2 |__| Yes, somewhat 3 |__| No After core question 23 N-INF3. … 1 |__| Never 2 |__| Sometimes 3 |__| Usually 4 |__| Always After core question 25 … 1 |__| Yes 2 |__| No → If No, go to #28 in core survey After core question 27 N-INF5.

186. Creative Strategies to Improve Patient Care Experience - Part 1 Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-intro.pdf
     April 18, 2019 - ► Use Q&A feature to ask for help 4 Using the Webcast Console to Submit Questions • Question … and Answer ► Select Q&A ► Type question in the box that opens Type question here 5 Creative Strategies

187. An Update on the CAHPS Patient Narrative Item Sets - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-intro-slides.pdf
     November 16, 2021 - ► Use Q&A feature to ask for help 3 How to Ask a Question • Question and Answer ► Select Q&A ► … Type question in the box that opens ► Make sure “All Panelists” is selected 4 Purpose of CAHPS

188. Best Practices for Web-based SOPS Surveys - Closing Slides (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/5-bestpractices-web-sopssurveys-closing.pdf
     June 02, 2025 - Practices for Web-based SOPS Surveys - Closing Slides Questions & Answers 57 Submitting Questions • Question … and Answer ► Select Q&A ► Type question in the box that opens 58 Thank you!

189. Improving Communication and Teamwork in the Surgical Environment
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/coaching/coaching-slideset.pptx
     May 01, 2017 - Clinical Teams | ‹#› AHRQ Safety Program for Ambulatory Surgery 16 Components of the Three-Part Question … Part III: Your Question Coaching Clinical Teams | ‹#› AHRQ Safety Program for Ambulatory Surgery … Avoid Disguising a Statement as a Question Coaching Clinical Teams | ‹#› AHRQ Safety Program for … Step III: Share your observations with the team using the three part question Step IV: Motivate the … : “I wonder…” Coaching Using Three-Part Question Select to play video: https://youtu.be/mQJA9

190. Value and Efficiency Supplemental Items for Hospitals and Medical Offices - CLOSING (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/sopsvaluewebcast-closing.pdf
     June 02, 2025 - Value and Efficiency Supplemental Items for Hospitals and Medical Offices - CLOSING To Ask a Question … /www.ahrq.gov/sops 64 mailto:SafetyCultureSurveys@westat.com https://www.ahrq.gov/sops To Ask a Question

191. Patient Self-Showering Skills Assessment: Showering With Chlorhexidine (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/hai/abate/skills/patient-assessment-chg-showering.pdf
     March 01, 2022 - Please read each question and respond by checking yes or no in the boxes provide. … Questions: Please check either Yes (Y) or No (N) for each question. 1. … Patient Self-Showering Skills Assessment Questions: Please check either Yes (Y) or No (N) for each question

192. Chapter 4: Defining Language Need and Categories for Collection (cont.) | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/final-reports/iomracereport/reldata4a.html
     May 01, 2018 - However, the Census Bureau field tested the question to assess the validity of responses. … The HRET Toolkit, endorsed by NQF, asks both the Census LEP question and a preference question. … Also of concern is that this question does not allow respondents to indicate language dominance when … to a spoken-language question. … The Census Bureau does not routinely ask a question about a person's facility with written language.

193. Morning Briefing and Shadowing (Transcript) | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/cusp/toolkit/content-calls/briefing.html
     April 01, 2013 - Operator: Thank you for your question. … Operator: Thank you for your question. … Our next question comes from Margie Willis with OHSU. … My first question is when is the shadowing done for the nurses? … Don Zonelo: Hello, I have a question.

194. Preparing Data from CAHPS Surveys for Analysis (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/analysis/preparing-data-for-analysis.pdf
     May 15, 2017 - The responses to each question must use the code numbers, or precodes, contained in the questionnaires … Question 6 was supposed to be. … are retained and the screener question should remain as missing. … • The primary rating question. • Demographic and other background items. … worded – that is, responding negatively to the question (e.g., Never) is the positive response.

195. Preparing Data from CAHPS Surveys for Analysis (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/preparing-data-for-analysis.pdf
     May 15, 2017 - The responses to each question must use the code numbers, or precodes, contained in the questionnaires … Question 6 was supposed to be. … are retained and the screener question should remain as missing. … • The primary rating question. • Demographic and other background items. … worded – that is, responding negatively to the question (e.g., Never) is the positive response.

196. Reporting of CAHPS Data Regarding Availability of Specialist Care for Children on Medicaid (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-237-fullreport.pdf
     October 01, 2019 - CHIPRA does not currently require States to report the results for each question, and very few States … The specialist availability question is written as follows in the CAHPS surveys in use in 2014: • … The question is asked of parents who answer “Yes” to the CAHPS screener question regarding whether parents … The question is asked of parents who answer “Yes” to the CAHPS screener question on specialist appointments … Comparisons among States and over time will not be perfect, as the screener question (and measure question

197. Introducing the New CAHPS Clinician & Group Survey 3.0 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/introducing_the_new_cahps_c&g_survey3.0.pdf
     September 01, 2015 - And to ask a question, you click the Q&A icon to get the Q&A box to appear and just type your question … Another question related to content has to do with the “recommend provider” question. … Now here’s another question. … Ron Hays Yes, I see that question. That’s a really good question. … Ron Hays Is that a question for Lee?

198. Action Planning for the SOPS Surveys-Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-intro-sops-action-planning-tool.pdf
     January 17, 2019 - ► Use Q&A feature to ask for help 3 Submitting Questions • Question and Answer ► Select Q&A ► Type … question in the box that opens Type question here 4 Today’s Speakers Jeff Brady, MD, MPH Director

199. New AHRQ SOPS™ Health Information Technology Patient Safety Supplemental Items for Hospitals Introduction (Sorra) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast1-sorra-intro.pdf
     July 25, 2018 - – Use Q&A feature to ask for help 2 Using the Webcast Console to Submit Questions • Question and … Answer – Select Q&A – Type question in the box that opens 3 Type question here 4 Today’s Speakers

200. Self-Assessment Questions | Agency for Healthcare Research and Quality
     www.ahrq.gov/nursing-home/resources/self-assessment-questions.html
     June 01, 2021 - Self-Assessment Questions Resource:  Self-Assessment Questions This validated nine-question