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161. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/item-sets/index.html
     October 01, 2024 - Start each questionnaire with question #1 and continue sequentially. … Skip instructions in the formatted items often refer to “[core question] #x” where x represents an item … Be sure to delete “core question” and make sure the item number in the skip instructions is correct after … respondent (for example, if the item asks about experiences with care from a specialist, a screener question

162. Figure 4-2: Karliner algorithm | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/final-reports/iomracereport/reldata4fig42txt.html
     May 01, 2018 - (n = 302)" Below this question are three response options: Not at all; Not well (n = 166) Well … Below this question are two response options: Spanish only (n = 5) English or both equally (English

163. Practice Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-ny.pdf
     June 02, 2025 - Yes-go to question 4 No-go to question 5 Prefer to not respond-go to question 5 4) How many years … (Number of patient visits per week) Yes-go to question 15 No- go to question 16 Prefer to not respond-go … to question 16 (Average panel size) … Yes-go to question 14 No-go to question 16 Prefer to not respond- go to question 16 14) Please give … Yes-go to question No-go to question Prefer to not respond

164. CAHPS Clinician & Group Survey Version 3.0 Overview (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
     January 01, 2015 - One question has been moved into the core survey, 6/17/2015 www.cahps.ahrq.gov Page 2 CAHPS … the same day he/she contacted provider’s office 10 Patient got answer to medical question the … Adult 3.0 Item # Adult 2.0 Item # Adult 3.0 Question Wording Adult 2.0 Question Wording … Wording Adult 2.0 Question Wording Reason for Change 5 5 In the last 6 months, did you … Wording Adult 2.0 Question Wording Reason for Change 8 8 In the last 6 months, when you

165. Developing Invitation Messages that Increase Survey Response Rates - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-response-rates-intro.pdf
     September 10, 2019 - ► Use Q&A feature to ask for help 4 How to Submit Questions • Question and Answer ► Select the … icon with three dots ► Select Q&A ► Type question in the box that opens Type question here 5

166. Understanding SOPS Surveys: A Primer for New Users - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-5-closing-2018.pdf
     January 01, 2018 - Users - Closing Questions & Answers 51 52 Using the Webcast Console to Submit Questions • Question … and Answer – Select Q&A – Type question in the box that opens Type question here 53 Thank you

167. Public Reporting of Patients' Comments with Quality Measures: How Can We Make It Work? (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/3_rachel_grob.pdf
     June 02, 2025 - Comments: Revising the Elicitation Protocol 26 • Round 1 Elicitation Sequence − − − − Opening Question … (past 12 months) Positive experiences: 1 Question with narrative guide (what happened, how did it … Negative experiences: 1 Question with narrative guide Assessing relationship with provider: “interact … (past 12 months) Positive experiences: 1 Question with narrative guide (what happened, how did it happen … Negative experiences: 1 Question with narrative guide Assessing relationship with provider: “interact

168. Introducing the CAHPS Clinician & Group Visit Survey 4.0 (beta) - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cg-survey-4-beta-webinar-introduction.pdf
     December 17, 2020 - ► Use Q&A feature to ask for help 3 Using the Webcast Console to Submit Questions • Question and … Answer ► Select Q&A ► Type question in the box that opens ► Make sure “All Panelists” is selected … Type Question Here 4 Today’s Speakers Caren Ginsberg, Ph.D., Director CAHPS & SOPS Programs

169. Improving Patient Experience: Data Analysis Methods webcast - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-analysis-webcast-intro-1.pdf
     March 03, 2021 - ► Use Q&A feature to ask for help 3 Using the Webcast Console to Submit Questions • Question and … Answer ► Select Q&A ► Type question in the box that opens ► Make sure “All Panelists” is selected … Type Question Here 4 Today’s Speakers • Caren Ginsberg, Ph.D.

170. Improving Patient Experience in Large Organizations webcast - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-intro.pdf
     March 24, 2021 - ► Use Q&A feature to ask for help 3 Using the Webcast Console to Submit Questions • Question and … Answer ► Select Q&A ► Type question in the box that opens ► Make sure “All Panelists” is selected … 4 Type Question Here Today’s Speakers • Caren Ginsberg, Ph.D.

171. Lessons From Healthcare Organizations on Improving Patient Experience webcast - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-intro.pdf
     January 28, 2021 - ► Use Q&A feature to ask for help 3 Using the Webcast Console to Submit Questions • Question and … Answer ► Select Q&A ► Type question in the box that opens ► Make sure “All Panelists” is selected … Type Question Here 4 Today’s Speakers • Caren Ginsberg, Ph.D.

172. Coaching-Facnotes (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/coaching/coaching-facnotes.docx
     May 01, 2017 - is not a helpful question during coaching. … Slide 25 SAY: Avoid disguising a statement as a question. … This is where the coach should use the three-part question. … Part 3 – State your question: “I wonder...” … , and finally his question?

173. Understanding SOPS® Surveys: A Primer for New Users - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-intro.pdf
     January 12, 2022 - ►Use Q&A feature to ask for help 2 How to Ask a Question • Question and Answer ► Select Q&A ► Type … question in the box that opens ► Make sure “All Panelists” is selected • Download slides at https

174. New AHRQ SOPS® Workplace Safety Supplemental Items for Hospitals - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-new-sops-workplace-safety-introduction.pdf
     December 16, 2021 - ►Use Q&A feature to ask for help 2 How to Ask a Question • Question and Answer ► Select Q&A ► Type … question in the box that opens ► Make sure “All Panelists” is selected 3 Today’s Speakers Caren

175. Supplemental Items for the CAHPS Clinician & Group Child Survey 3.0: Patient-Centered Medical Home | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-pcmh-items-cg-survey30-child.html
     August 01, 2021 - 1 __ Yes     2 __ No After core question 15 PCMH2. … 1 __ Yes     2 __ No → If No, go to PCMH4 After core question 25 PCMH3. … In the last 6 months, how often did the provider named in Question 1 seem informed and up-to-date about … Please answer these questions about the provider named in Question 1 of this survey.

176. Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-intro.pdf
     October 06, 2020 - ► Use Q&A feature to ask for help 2 Using the Webcast Console to Submit Questions • Question and … Answer ► Select Q&A ► Type question in the box that opens ► Make sure “All Panelists” is selected … 3 Type Question Here Today’s Speakers • Caren Ginsberg, Ph.D., Director CAHPS & SOPS Programs

177. Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey - INTRO (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-intro.pdf
     January 01, 2021 - ► Use Q&A feature to ask for help 3 Using the Webcast Console to Submit Questions • Question and … Answer ► Select Q&A ► Type question in the box that opens ► Make sure “All Panelists” is selected … Type Question Here 4 Today’s Speakers • Caren Ginsberg, Ph.D., CPXP, Agency for Healthcare Research

178. CAHPS Cancer Care Supplemental Items (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-access-english-557-1a.docx
     June 02, 2025 - In the last 6 months, did you contact this cancer center with a medical question after regular office … 1|_| Yes 2|_| No  If No, go to #AC3 After core question 18 N-AC2. … contacted this cancer center after regular office hours, how often did you get an answer to your medical question

179. An Overview of the SOPS® Surveys for New Users - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/6-sops101-webcast-2023-closing.pdf
     January 01, 2023 - 51 How to Ask a Question • Question and Answer ► Select Q&A ► Type a question in the box that opens … https://doi.org/10.1093/geront/gns007 https://doi.org/10.1177/0733464820969283 Q&A How to Ask a Question

180. AHRQ’s Surveys on Patient Safety Culture® for New Users - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-sops-overview-webcast-closing.pdf
     January 01, 2020 - 34 How to Ask a Question • Question and Answer ► Select Q&A ► Type a question in the box that opens … gnaa015 https://doi.org/10.1093/geront/gnaa015 https://doi.org/10.1093/geront/gnaa015 Q&A How to Ask a Question