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41. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/rick-evans-slides.pdf
    March 15, 2016 - Officer NewYork-Presbyterian Hospital rie9003@nyp.org 212-305-4455 mailto:rie9003@nyp.org To Ask a Question … To Ask a Question

42. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-intro-slides.pdf
    March 15, 2016 - • Use Q&A feature to ask for help. 5 www.cahps.ahrq.gov To Ask a Question 6 www.cahps.ahrq.gov … To Ask a Question Accessing Presentations Accessing Event Materials CAHPS Ambulatory Care Improvement

43. TeamSTEPPS Teamwork Perceptions Questionnaire (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-tpq-questionnaire.pdf
    May 31, 2023 - Answer every question and select only one response for each question.

44. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-narrative-elicitation-protocol.pdf
    October 29, 2018 - Cerully. 14 www.ahrq.gov/cahps 5-Question Elicitation Protocol 1. … Applying Goals for Narrative Elicitation Applying Goals for Narrative Elicitation 5-Question Elicitation

45. Tool: The Five "Whats" of Diagnostic Reflective Practice (KAICS) | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/teamstepps-program/curriculum/situation/tools/whats.html
    June 01, 2023 - Tool: The Five "Whats" of Diagnostic Reflective Practice (KAICS) The five‐question … Question the first answer; reflect whether the answer makes sense, whether the evidence adds up, or whether

46. Engaging Patients and Families in Their Health Care | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/patient-safety/patients-families/index.html
    June 01, 2023 - Question Builder The Question Builder helps patients create a list of questions they can take to appointments … Other Resources Question Builder 20 Tips To Help Prevent Medical Errors Patients and Providers

47. Tool: DESC | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/teamstepps-program/curriculum/mutual/tools/desc.html
    July 01, 2023 - E: "When you question my judgment in front of others, it embarrasses me and makes me very uncomfortable … S: "If you are concerned or have a question regarding my performance, I would appreciate it if you would

48. Search FAQs | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/faq/index.html
    January 01, 2019 - What can I say to clinicians who question the value of patient experience data? … Why does CAHPS repeat the reference period in every question? … For example, typically less than five percent of respondents pick "never" in response to the question … Some also ask a similar question about perceived mental health. … A question about global mental health does contribute to explaining between-unit variations and thus

49. Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0/3.1: Access to Mental Health Care Services | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-mentalhealth-cg30-adult.html
    May 01, 2021 - 1 __ Yes → If Yes, go to C-MH3 2 __ No After core question 22 (before the “About You” section) … 1 __ Yes 2 __ No → If No, go to core question 23 After C-MH4 C-MH6.  

50. 2023 Child HCAHPS Survey Database Chartbook (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
    January 01, 2023 - Communication with Parent Child HCAHPS Survey Question Text Response Options Measures Communication … Communication with Parent (cont’d) Child HCAHPS Survey Question Text Response Options Measures (cont … Communication with Child Child HCAHPS Survey Question Text Response Options Measures How Well Nurses … Communication with Child (cont’d) Child HCAHPS Survey Question Text Response Options Measures (cont … A complete record has response to 50 percent or more of the key question items and a response for one

51. Module 2: Urinary Catheter Maintenance Facilitator Notes | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/hai/cauti-tools/facil-guide/preventing-cauti-icu-setting-module2-speaker-notes.html
    February 01, 2023 - Slide 3 Say: I recommend that you stop the video and think about this question for a few minutes … Slide 5 Say: This leads to another question. … Once again, I recommend that you stop the presentation so that you can think about this question: If

52. Engaging Patients and Families in Their Health Care | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/patient-safety/patients-families/patient-family-engagement/index.html
    April 01, 2018 - Question Builder The Question Builder helps patients create a list of questions they can take to appointments … Other Resources Question Builder 20 Tips To Help Prevent Medical Errors Patients and Providers

53. CAHPS Clinician & Group Child Survey 3.1 (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
    December 01, 2020 - No → If No, go to #28 on page 5 The questions in this survey will refer to the provider named in Question … In the last 6 months, did you contact this provider’s office with a medical question about your child … this provider’s office during regular office hours, how often did you get an answer to your medical question

54. Preparing a Questionnaire Using the CAHPS Clinician & Group Survey (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/guidance-cg-cahps.pdf
    April 01, 2021 - (Not included) This question is not included in 4.0. … This question is in 4.0 only. (Not included) (Not included) 8. … This question is in 4.0 only. (Not included) (Not included) 10. … This question is in 4.0 only. Access to care 6. … (Not included) This question is not included in 4.0.

55. Survey on Patient Safety (facility version) (doc file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.doc
    November 15, 2019 - If you do not wish to answer a question, or if a question does not apply to you, you may leave your answer … Staff feel free to question the decisions or actions of those with more authority (1 (2 (3 (4 (

56. TeamSTEPPS Learning Benchmarks (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-learning-benchmarks.pdf
    May 31, 2023 - For the real-life situation in question 4 above, a nurse in the same circumstances, but NOT confident … If the doctor, in fact, is correct in his dosage (question 4) and the nurse was incorrect in her memory … 7 TeamSTEPPS Learning Benchmarks—Answer Key This matrix presents the best answer and relates the question … Acknowledgement • Respect for team input • Focus on the patient and safety 7 D • Proper response to the question

57. Making Progress on Healthy People 2030 Health Literacy Objectives | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/news/blog/ahrqviews/health-literacy-objectives.html
    October 01, 2021 - The Question Builder —lets people create a list of questions that they can take to medical appointments … This month HHS and AHRQ announced that the Question Builder App is now also available as a Spanish

58. Patient Education and Engagement | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/health-literacy/patient-education/index.html
    January 01, 2024 - Question Builder The Question Builder helps patients create a list of questions they can take to appointments

59. SHARE Approach Workshop Curriculum | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod2-slides.html
    September 01, 2020 - Return to Contents Slide 7: Group discussion Slide Content: Question: How do you keep up … Return to Contents Slide 10: Group discussion Slide Content: Question: What are some outcomes … Slide Content: Question: Which of these broad topics may be relevant to your patients? … Slide Content: Question: Can you think of other ways that you might use these resources with your … Slide Content: Question: Have any of you ever visited this Web site?

60. Strategy 6H: Tools To Help Patients Communicate Their Needs | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
    April 01, 2023 - Patient Question Lists (a.k.a. Doc Talk Cards)    6.H.2.c. Feed Forward    6.H.2.d. … Patient Question Lists (a.k.a. Doc Talk Cards). Feed Forward. Coached Care. 6.H.2.a. … Patient Question Lists (a.k.a.