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21. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
    October 29, 2018 - through enhanced feedback Phase 1 Intervention Sites (N=3) Phase 1 Control Sites (N=6) • PG survey • 5-question … Elicitation Protocol • PG survey • 3-question PG protocol • PG survey • 3-question PG protocol … Phase 2 Intervention Sites (N=6) Phase 2 Control Sites (N=3) • PG survey • 5-question Elicitation … Protocol • Enhanced feedback • PG survey • 3-question PG protocol • Enhanced feedback • PG survey … • 3-question PG protocol • Standard feedback 28 Phase 1 Intervention: Enhanced Invitation Language

22. Gap Analysis Facilitator's Guide: Appendix C | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apc.html
    August 01, 2022 - It may help to ask the same question of multiple groups, as the answers may reveal the perception of … Facilitator Notetaker Date Yes— This means the respondents have answered positively about this question … Inconsistent/Unsure— This means the respondents are unsure about this question or the respondents indicate … that the actions related to the question are inconsistently being done. … No— This means the respondents have answered negatively about this question.  

23. Rachelle Toman, M.D., Ph.D. | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/questions/videos/clinician-toman.html
    November 01, 2020 - Patient and Clinician Videos If you ask your hairstylist a question, notes this physician, why not … ask your doctor a question?

24. Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
    October 01, 2018 - Maybe they were waiting too long and there isn’t a question about that. … Yeah, that’s a really good question. … So let me ask you another question and sort of condense this into a question regarding whether the five … Tara Servati That is a great question. … Rachel, early on there was a question posed about the construct of a protocol and the question is why

25. Supplemental Items for the CAHPS Hospital Adult Survey: Health Literacy | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
    October 01, 2023 - instruction before H-HL1: " If you were not given any medication when you left the hospital, go to Question … X. " Replace X with the number used for H-HL3, or the next question in your survey. … Add the following instruction before H-HL32:" We need you to answer the following question again although … 1 __Yes     2 __ No →  If No, go to core question 26 After H-HL35 Note: Use with H-HL32 … 1 __Yes     2 __ No →  If No, go to core question 26 After H-HL37 Note: Use with H-HL32

26. Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey (doc file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.doc
    March 09, 2007 - [ANSWER ANY QUESTIONS, THEN GO TO QUESTION 1.] … 1( YES 2( NO( IF NO, GO TO QUESTION 4 3. … 1( YES 2( NO( IF NO, GO TO QUESTION 10 8. … 1( YES 2( NO( IF NO, GO TO QUESTION 13 12. … 1( YES( IF YES, GO TO QUESTION 26 2( NO 23.

27. Final Topic Refinement Document - Role of Liquid Biopsy in Detection and Management of Cancer in the Medicare Population (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/research/findings/ta/topicrefinement/liquid-biopsy-topicrefinement.pdf
    July 29, 2021 - Key Question 3 It is our opinion this question and TA should not be limited to these five cancer types … Key Question 1 Key Question 2 Key Question 3 In Figures 1A, 1B, and 1C, the liquid biopsy false positives … Key Question 1 Key Question 2 Key Question 3 Analytic Framework Background Population(s) … Key Question 2 See comments to Question 1. … Paul Billings Affiliation Natera Key Question 1 Key Question 2 Key Question 3 Analytic Framework

28. Elements of an Evaluation Plan | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/talkingquality/assess/evaluation-plan.html
    January 01, 2023 - you can save money by using the same data collection methods to gather the answers to more than one question … The method you use depends on the question you are asking as well as the time, resources, and talent … Here are some examples of how to fit a data collection method to a question. … If you are evaluating process: Question Possible Qualitative Methods Possible Quantitative … If you are evaluating results: Question Possible Qualitative Methods Possible Quantitative

29. CAHPS Elicitation Protocol Webcast (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rybowski.pdf
    January 01, 2017 - 41 www.ahrq.gov/cahps Second Polling Question Which of the following best describes your interest … • Does not apply to me. 42 www.ahrq.gov/cahps To Ask a Question 43 Implementation of the … Content Administering the Elicitation Protocol on Its Own Research Questions To Explore Second Polling Question … To Ask a Question

30. Supplemental Items for the CAHPS Hospital Survey: Interpreter Services | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items.html
    October 01, 2023 - In order to collect uniform data from all respondents, question H-IN2 includes friends and family members … Question H-IN5 or questions H-IN8 – H-IN10 can be used to identify the type of interpreter, which provides … 1 __ English →  If English, go to core question 26     2 __ Spanish     3 __ [INSERT LANGUAGE … 1 __ Never →  If Never, go to core question 26     2 __ Sometimes     3 __ Usually    

31. Strategies for Improving CAHPS Health Plan Survey Scores (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/edgman-levitan-closing.pdf
    March 15, 2016 - the AHRQ CAHPS User Network March 15, 2016 12:00 – 1:00 pm EDT www.cahps.ahrq.gov To Ask a Question … mailto:cahps1@westat.com http://www.cahps.ahrq.gov/ http://www.cahps.ahrq.gov Q&A Session To Ask a Question

32. CAHPS Elicitation Protocol Webcast (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
    January 01, 2017 - www.ahrq.gov/cahps16 Applying goals for narrative elicitation www.cahps.ahrq.gov17 CAHPS 5-Question … will listen to what I have asked and responded intelligently even if having to ask me to rephrase my question … or repeat the question. … little more time with me to make sure my visits are not painful. 30 www.ahrq.gov/cahps To Ask a Question … informed by considerations for field implementation Applying goals for narrative elicitation CAHPS 5-Question

33. Videos | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/questions/videos/index.html
    August 01, 2021 - A simple question, such as "Is it okay to take this over-the-counter medicine?" … If you ask your hairstylist a question, notes this physician, why not ask your doctor a question?

34. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-closing-slides.pdf
    March 15, 2016 - Webcast Presented by the AHRQ CAHPS User Network March 15, 2016 12:00 – 1:00 pm EDT To Ask a Question … mailto:cahps1@westat.com http://www.cahps.ahrq.gov/ https://cahps.ahrq.gov/ Q&A Session To Ask a Question

35. Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.pdf
    March 09, 2007 - 1 YES 2 NO IF NO, GO TO QUESTION 4 3. … 1 YES 2 NO IF NO, GO TO QUESTION 10 8. … 1 YES 2 NO IF NO, GO TO QUESTION 13 12. … 1 YES IF YES, GO TO QUESTION 26 2 NO 23. … 1 YES 2 NO IF NO, GO TO QUESTION 30 29.

36. Introducing a Protocol To Obtain Patient Comments Using the CAHPS® Clinician & Group Survey (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-transcript.pdf
    January 01, 2017 - And then finally, in Question 5, we had this somewhat oddly worded question for those of you who are … So, we looked at the response rate between Question 1 and Question 5. … Mark Schlesinger Excellent question. … How would you answer that question? Mark Schlesinger That's a good question. … So, that last question, which sounds like it ought to be a really awkward question for people, literally

37. Administering the CAHPS Child Hospital Narrative Item Set (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/administering-child-hcahps-narrative-items.pdf
    November 01, 2023 - Reasons to Ask All Questions in the Prescribed Order There are several reasons to treat the question … in the set went on to respond to the final question. … Third, the amount of actionable feedback associated with each question remains substantial throughout … the question sequence. … For example, some respondents have only positive experiences to convey and thus skip the question on

38. Pain Management Injection Therapies for Low-back Pain: Topic Refinement (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/research/findings/ta/topicrefinement/lbpinject-topicref.pdf
    March 03, 2014 - Key Question 2. … Key Question 2a. … Key Question 2b. … Key Question 3. … Key Question 4.

39. Appendix 3: Data Abstraction (xls file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/research/findings/ta/topicrefinement/ced-appendix3-data-abstraction.xlsx
    June 24, 2022 - Frame the question, which may involve use of a PICOTS framework Pearson Data Curate real world data … and/or develop the plan for data acquisition sufficient answer the question to meet the evidentiary … The specific clinical question of interest drives the consideration regarding whether an RWE approach … is sufficient and robust enough for the regulatory question at hand. … That is, are the data relevant and fit for purpose for the research question at hand?

40. Development of the CAHPS Clinician & Group Narrative Item Set | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/development/index.html
    July 01, 2023 - the narrative, the team restructured the questions into a more "storytelling" mode, starting with a question … and staff) as well as the events that comprised their medical experiences, the team revised the fifth question … set of five items; response rates for those items declined only 0.5 percentage points from the first question … The five-question protocol performed substantially better at capturing patient experiences than a shorter