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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
January 01, 2023 - Communication with Parent
Child HCAHPS Survey Question Text Response Options
Measures
Communication … Communication with Parent (cont’d)
Child HCAHPS Survey Question Text Response Options
Measures (cont … Communication with Child
Child HCAHPS Survey Question Text Response Options
Measures
How Well Nurses … Communication with Child (cont’d)
Child HCAHPS Survey Question Text Response Options
Measures (cont … A complete
record has response to 50 percent or more of the key question items and a response for one
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talkingquality.ahrq.gov/hai/cauti-tools/facil-guide/preventing-cauti-icu-setting-module2-speaker-notes.html
February 01, 2023 - Slide 3
Say:
I recommend that you stop the video and think about this question for a few minutes … Slide 5
Say:
This leads to another question. … Once again, I recommend that you stop the presentation so that you can think about this question: If
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talkingquality.ahrq.gov/patient-safety/patients-families/patient-family-engagement/index.html
April 01, 2018 - Question Builder
The Question Builder helps patients create a list of questions they can take to appointments … Other Resources
Question Builder
20 Tips To Help Prevent Medical Errors
Patients and Providers
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
December 01, 2020 - No → If No, go to #28 on page 5
The questions in this survey will refer to the
provider named in Question … In the last 6 months, did you contact this
provider’s office with a medical question
about your child … this provider’s office during regular office
hours, how often did you get an answer to
your medical question
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talkingquality.ahrq.gov/cahps/news-and-events/events/2016-meeting-summary.html
August 01, 2019 - The CAHPS Narrative Elicitation Protocol: A review of the five-question narrative elicitation protocol … Value of knowing what people are looking for: How does an initial question about what people are looking … How should the question of response burden be viewed in light of some early evidence that suggests giving
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/drug-eng-cancer-552a.pdf
October 07, 2016 - Care Survey Drug Therapy
Drug_Eng_Cancer_552a.docx 10/7/2016
Survey Instructions
Answer each question … When this happens
you will see an arrow with a note that tells you what question to answer next, like … on page 6
The remaining questions in this survey will refer
to the hospital or clinic named in Question … In the last 6 months, did you contact this
cancer center with a medical question
during regular office … this cancer center during regular office
hours, how often did you get an answer to
your medical question
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/guidance-cg-cahps.pdf
April 01, 2021 - (Not included) This question is
not included in
4.0. … This question is
in 4.0 only.
(Not included) (Not included) 8. … This question is
in 4.0 only.
(Not included) (Not included) 10. … This question is
in 4.0 only.
Access to
care
6. … (Not included) This question is
not included in
4.0.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.doc
November 15, 2019 - If you do not wish to answer a question, or if a question does not apply to you, you may leave your answer … Staff feel free to question the decisions or actions of those with more authority
(1
(2
(3
(4
(
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-learning-benchmarks.pdf
May 31, 2023 - For the real-life situation in question 4 above, a nurse in the same circumstances, but NOT
confident … If the doctor, in fact, is correct in his dosage (question 4) and the nurse was incorrect in her
memory … 7
TeamSTEPPS Learning Benchmarks—Answer Key
This matrix presents the best answer and relates the question … Acknowledgement
• Respect for team input
• Focus on the patient and safety
7 D • Proper response to the question
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talkingquality.ahrq.gov/news/blog/ahrqviews/health-literacy-objectives.html
October 01, 2021 - The Question Builder —lets people create a list of questions that they can take to medical appointments … This month HHS and AHRQ announced that the Question Builder App is now also available as a Spanish
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talkingquality.ahrq.gov/health-literacy/patient-education/index.html
January 01, 2024 - Question Builder
The Question Builder helps patients create a list of questions they can take to appointments
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talkingquality.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod2-slides.html
September 01, 2020 - Return to Contents
Slide 7: Group discussion
Slide Content:
Question:
How do you keep up … Return to Contents
Slide 10: Group discussion
Slide Content:
Question:
What are some outcomes … Slide Content:
Question:
Which of these broad topics may be relevant to your patients? … Slide Content:
Question:
Can you think of other ways that you might use these resources with your … Slide Content:
Question:
Have any of you ever visited this Web site?
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_cg_cahps_chartbook.pdf
January 01, 2018 - responses for the four core composite measures (groupings of topically related survey items),
individual question … LISTING OF COMPOSITE MEASURES, RATINGS, AND
INDIVIDUAL ITEMS
The following table presents the question … Question numbers are shown for both the core version as well as the
version with PCMH items included … this provider’s office during
regular office hours, how often did you get an answer to your medical
question … Response Options
• Yes
• No
Q21
PCMH3
In the last 6 months, how often did the provider named in Question
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talkingquality.ahrq.gov/teamstepps/instructor/reference/learnbench.html
March 01, 2014 - For the real-life situation in question 4 above, a nurse in the same circumstances, but NOT confident … If the doctor, in fact, is correct in his dosage (question 4) and the nurse was incorrect in her memory … TeamSTEPPS Learning Benchmarks—Answer Key
This matrix presents the best answer and relates the question … Acknowledgement
Respect for team input
Focus on the patient and safety
7
D
Proper response to the question
-
talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
April 01, 2023 - Patient Question Lists (a.k.a. Doc Talk Cards)
6.H.2.c. Feed Forward
6.H.2.d. … Patient Question Lists (a.k.a. Doc Talk Cards).
Feed Forward.
Coached Care.
6.H.2.a. … Patient Question Lists (a.k.a.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module3/mod03-gap-analysis-guide.pdf
April 01, 2016 - Coded responses can be tallied and aggregated into a numeric value for each question. … It may help to ask
the same question of multiple groups, as the answers may reveal the perception of … Inconsistent/Unsure – This means the respondents are unsure about this question or the respondents indicate … that the
actions related to the question are inconsistently being done. … No – This means the respondents have answered negatively about this question.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.doc
June 09, 2016 - If you do not wish to answer a question, or if a question does not apply to you, you may leave your answer … Staff feel free to question the decisions or actions of those with more authority
(1
(2
(3
(4
(
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.pdf
December 22, 2017 - If you do not wish to answer a question, or if a question does not apply to you, you may leave your answer … Staff feel free to question the decisions or actions of those with more
authority ................
-
talkingquality.ahrq.gov/sites/default/files/publications/files/redtoolkitforms.pdf
September 01, 2012 - Question or Problem with this Packet? … 1
Yes 2 No If No, Go to Question 17
16. … 1
Yes 2 No If No, Go to Question 19
18. … 1
Yes 2 No If No, Go to Question 17
16. … 1
Yes 2 No If No, Go to Question 19
18.
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talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4.html
August 01, 2022 - means you remain focused on what the interviewee is saying, avoid interrupting or preparing your next question … Asking the question "why" multiple times helps to get to the main contributing factors of an event. … Very often the answer to a question will lead you to another question. … Though the technique is called “five whys,” you may need to ask the question fewer or greater than five … interviewer should not accept these responses as the final result and always follow up with a “why” question